Unified Communications Virtualization Downloads (including OVA/OVF Templates)

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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>  
'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>  
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<br>  
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&lt;fck:hr&gt; <br>  
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= Supported Virtual Machine OVA Templates  =
= Supported Virtual Machine OVA Templates  =
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This content has moved to [[Unified Communications Virtualization Sizing Guidelines]]. <br> Please update your bookmarks.  
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Background on OVA templates for Collaboraiton apps has moved to [[Unified Communications Virtualization Sizing Guidelines]]. <br> Please update your bookmarks.  
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 +
<br>
== Unified Communications Manager  ==
== Unified Communications Manager  ==
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This content has moved to [[Virtualization for Cisco Unity Connection]].  
This content has moved to [[Virtualization for Cisco Unity Connection]].  
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Please update your bookmarks.  
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Please update your bookmarks.<br><br> <br>  
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<br> <br>  
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== Cisco Unity  ==
== Cisco Unity  ==
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This content has moved to [[Virtualization for Cisco Unity]].<br> Please update your bookmarks.  
This content has moved to [[Virtualization for Cisco Unity]].<br> Please update your bookmarks.  
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<br>  
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<br><br>  
== Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence  ==
== Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence  ==
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*[[Virtualization for Cisco Unified IP IVR]]
*[[Virtualization for Cisco Unified IP IVR]]
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<br>  
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<br><br>  
== Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)  ==
== Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)  ==
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<br>
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This content has moved. Please update your bookmarks:
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{| border="1"
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*[[Virtualization for Cisco Prime Collaboration Provisioning]]
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|+ '''Supported OVA Templates: Prime Collaboration'''
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*[[Virtualization for Cisco Prime Collaboration Provisioning]]
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|- style="background: rgb(229, 228, 226);"
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! Application, OVA Capacity and Notes+Download Link
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! vCPU Cores
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! vCPU Speed
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! vRAM / Memory
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! vDisk
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! IOPS (avg) (1)
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! IOPS (max) (1)
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! vNIC
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! Notes
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! <br>
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|-
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! Prime Collaboration Provisioning up to 1K phones
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| 1
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| 2.33Ghz
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| 2 GB
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| 90 GB
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| 100
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| 500
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| 1
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| <br>
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|-
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! Prime Collaboration Provisioning 1K to 10K phones
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| 4
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| 2.33Ghz
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| 8 GB
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| 120 GB(2)
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| 100
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| 500
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| 1
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| <br>
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|-
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! Prime Collaboration Provisioning 10K to 100K phones app server
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| 8
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| 2.33Ghz
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| 16 GB
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| 120 GB(3)
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| 100
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| 500
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| 1
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| requires DB VM
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|-
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! Prime Collaboration Provisioning 10K to 100K phones database server
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| 8
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| 2.33Ghz
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| 16 GB
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| 120 GB(3)
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| 100
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| 500
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| 1
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| requires App VM
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|-
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! Prime Collaboration Provisioning 100K to 150K phones app server
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| 8
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| 2.33Ghz
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| 16 GB
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| 150 GB(3)
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| 100
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| 500
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| 1
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| requires DB VM
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|-
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! Prime Collaboration Provisioning 100K to 150K phones database server
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| 8
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| 2.33Ghz
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| 16 GB
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| 150 GB(3)
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| 100
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| 500
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| 1
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| requires App VM
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|-
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! Prime Collaboration Assurance 1K phones
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| 4
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| 2.33Ghz
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| 8 GB
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| 150 GB
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| *
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| *
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| 1
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| <br>
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|-
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! Prime Collaboration Assurance 1K to 10K phones
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| 8
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| 2.33Ghz
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| 16 GB
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| 200 GB
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| *
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| *
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| 1
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| <br>
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|-
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! Prime Collaboration Assurance 10K to 100K phones
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| 12
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| 2.33Ghz
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| 24 GB
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| 500 GB
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| *
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| *
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| 1
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| <br>
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|-
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! Prime Collaboration Assurance 100K to 150K phones
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| 18
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| 2.33Ghz
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| 32 GB
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| 750 GB
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| *
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| *
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| 1
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| <br>
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|}
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Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
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<br> <br>  
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(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.
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<br><br>  
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== UC Management Suite (PM, OM, SM, SSM)  ==
== UC Management Suite (PM, OM, SM, SSM)  ==
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| <br>
| <br>
|}
|}
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<br><br>
== Unified Contact Center Enterprise  ==
== Unified Contact Center Enterprise  ==
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*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]  
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]  
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
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*[http://docwiki.cisco.com/wiki/OVA_Template_Details_for_Unified_Contact_Center_Enterprise_Release_10.0(1) OVA Template Details for Unified Contact Center Enterprise Release 10.x]
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<br>  
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<br> <br>
== Cisco Packaged Contact Center Enterprise  ==
== Cisco Packaged Contact Center Enterprise  ==
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*[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files  
*[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files  
*[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides]
*[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides]
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<br><br>
== Unified Customer Voice Portal  ==
== Unified Customer Voice Portal  ==
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See also:
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This content has moved to [[Virtualization for Cisco Unified Customer Voice Portal]].<br> Please update your bookmarks.
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*[[Unified Customer Voice Portal]]
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<br><br>
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*[http://www.cisco.com/cisco/software/release.html?mdfid=270563413&flowid=5229&softwareid=280840592&release=9.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CVP OVA Templates&nbsp;Download]
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{| border="1"
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|+ '''Supported OVA Templates: Unified Customer Voice Portal'''
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|- style="background: rgb(229, 228, 226);"
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! Application, OVA Capacity and Notes+Download Link
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! vCPU Cores
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! vRAM / Memory
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! vDisk
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! vNIC
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! Notes
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! <br>
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|-
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! Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions.&nbsp;See CVP co-residency section for detail)
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| 4
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| 4 GB
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| 1x 146 GB
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| 1
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| Template Name: Cisco Unified CVP Call Server-VXML Server.ova
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|-
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! Unified CVP Reporting Server (Large)
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| 4
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| 4 GB
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| Disk 1 - 72 GB, Disk 2 - 438 GB
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| 1
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| Template Name: Cisco Unified CVP Reporting Server.ova
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|-
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! Unified CVP Operations Console
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| 2
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| 2 GB
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| 1x 20 GB
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| 1
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| Template Name: Cisco Unified CVP Operations Console.ova
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|}
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== Cisco MediaSense  ==
== Cisco MediaSense  ==
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See also:
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This content has moved to [[Virtualization for Cisco MediaSense]].<br> Please update your bookmarks.
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*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense]
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<br><br>  
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*[http://software.cisco.com/download/release.html?mdfid=283613140&softwareid=283733468&release=9.1.1&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.1(1)]
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*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=9.0(1a)&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.0(1a])
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*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)]
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<br><br>For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table. <br><br>  
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<br>  
<br>  
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{| width="812" border="1" cellspacing="1" cellpadding="1"
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== Cisco Unified Intelligence Center  ==
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|+ '''Supported OVA Template: Cisco MediaSense, Release 9.1(1)''' <br>
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|-
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! align="center" valign="baseline" scope="col" | Deployment&nbsp;&nbsp;
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! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;
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! align="center" valign="baseline" scope="col" |
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CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
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! align="center" valign="baseline" scope="col" | &nbsp;vRAM&nbsp;
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This content has moved to [[Virtualization for Cisco Unified Intelligence Center]].<br> Please update your bookmarks.
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! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;
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! align="center" valign="baseline" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
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|-
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! align="center" valign="baseline" | SRE <br>  
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| align="center" valign="baseline" |
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&nbsp;2
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| align="center" valign="baseline" |
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<br><br>  
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&nbsp;&nbsp;2200 MHz
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| align="center" valign="baseline" |
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&nbsp;6 GB
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| align="left" valign="top" |
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Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 210 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
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| align="left" valign="top" |
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Includes a fixed 210 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
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+
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|-
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! align="center" valign="baseline" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
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| align="center" valign="baseline" | &nbsp;&nbsp; 7 <br>
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| align="center" valign="baseline" | &nbsp;&nbsp;15000 MHz <br>
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| align="center" valign="baseline" | &nbsp;16 GB <br>
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-
| align="left" valign="top" |
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-
Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br>Disk 3: 210 GB for media
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+
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| align="left" valign="top" |
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User can add additional media disks. <br>
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+
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|-
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! align="center" valign="baseline" | Expansion
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| align="center" valign="baseline" | &nbsp;&nbsp; 7
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| align="center" valign="baseline" | 10000 MHz <br>
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-
| align="center" valign="baseline" | 16&nbsp;GB <br>
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-
| align="left" valign="top" |
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-
Disk 1: 80 GB for OS <br>Disk 2: 80 GB <br>Disk 3: 210 GB for media
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-
 
+
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| align="left" valign="top" |
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-
User can add additional media disks.
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-
 
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|}
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<br>  
<br>  
-
<br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.&nbsp;&nbsp; <br><br>
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== Cisco Unified Contact Center Management Portal  ==
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{| width="812" border="1" cellspacing="1" cellpadding="1"
+
This content has moved to [[Virtualization for Cisco Unified Contact Center Management Portal]].<br> Please update your bookmarks.
-
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br>  
+
-
|-
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-
! align="center" valign="baseline" scope="col" | Deployment&nbsp;&nbsp;
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! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;
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-
! align="center" valign="baseline" scope="col" |
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-
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
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-
! align="center" valign="baseline" scope="col" | &nbsp;vRAM&nbsp;
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<br><br>  
-
! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;
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-
! align="center" valign="baseline" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
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-
|-
+
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! align="center" valign="baseline" | SRE <br>  
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-
| align="center" valign="baseline" |
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-
&nbsp;2
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-
 
+
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| align="center" valign="baseline" |
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-
&nbsp;&nbsp;2200 MHz
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-
 
+
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| align="center" valign="baseline" |
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&nbsp;6 GB
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-
 
+
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| align="left" valign="top" |
+
-
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
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-
 
+
-
| align="left" valign="top" |
+
-
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
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-
 
+
-
|-
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-
! align="center" valign="baseline" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
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| align="center" valign="baseline" | &nbsp;&nbsp; 7 <br>
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| align="center" valign="baseline" | &nbsp;&nbsp;15000 MHz <br>
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-
| align="center" valign="baseline" | &nbsp;8 GB <br>
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-
| align="left" valign="top" |
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-
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>
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+
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| align="left" valign="top" |
+
-
User must add media disks prior to installation. <br>
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-
 
+
-
|-
+
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! align="center" valign="baseline" | Expansion
+
-
| align="center" valign="baseline" | &nbsp;&nbsp; 7
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-
| align="center" valign="baseline" | 10000 MHz <br>
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-
| align="center" valign="baseline" | 8 GB <br>
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| align="left" valign="top" |
+
-
Disk 1: 80 GB for OS<br>Disk 2: 80 GB
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-
 
+
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| align="left" valign="top" |
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-
User must add media disks prior to installation.
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|}
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<br>  
<br>  
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{| border="1"
+
== Cisco SocialMiner  ==
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|+ '''Supported OVA Templates: Cisco MediaSense, Release 8.5'''
+
-
|-
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! Application, OVA Capacity and Notes+Download Link
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-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
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-
! vNIC
+
-
! Notes
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|-
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! CMS_6T_main_server_v8.5_vmv7
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-
| 7
+
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| 8 GB
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| 2 X 146 GB (thick provisioning)
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-
| 1
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| rowspan="3" | Release 8.5(1)
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-
|-
+
-
! CMS_12T_main_server_v8.5_vmv7
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-
| 7
+
-
| 8 GB
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| 2 X 300 GB (thick provisioning)
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-
| 1
+
-
|-
+
-
! CMS_expansion_server_v8.5_vmv7
+
-
| 7<br>
+
-
| 8 GB
+
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| 2 x 80 GB (thick provisioning)
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-
| 1
+
-
|-
+
-
! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>
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-
| 7<br>
+
-
| 8 GB<br>
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-
| 2 X 150 GB (thick provisioning)<br>
+
-
| 1
+
-
| rowspan="4" |
+
-
Release 8.5(2)
+
-
Release 8.5(3)
+
This content has moved to [[Virtualization for Cisco SocialMiner]].<br> Please update your bookmarks.  
-
Release 8.5(4)
+
<br><br>  
-
 
+
-
|-
+
-
! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>  
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-
| 7<br>  
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-
| 8 GB<br>
+
-
| 2 X 300 GB (thick provisioning)<br>
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-
| 1
+
-
|-
+
-
! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>
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-
| 7<br>
+
-
| 8 GB<br>
+
-
| 2 X 600 GB (thick provisioning)<br>
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-
| 1
+
-
|-
+
-
! CMS_expansion_server_v8.5.2_vmv7
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-
| 7
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-
| 8 GB
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-
| 2 x 80 GB (thick provisioning)
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-
| 1
+
-
|-
+
-
! CMS_SRE_v8.5_vmv7
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-
| 2
+
-
| 6 GB
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-
| 2 x 80 GB (thick provisioning)<br>1 x 200 GB (thick provisioning) for Media storage
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-
| 1 (with static MAC address)
+
-
| Release 8.5(4)
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-
|}
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<br>  
<br>  
-
== Cisco Unified Intelligence Center  ==
+
== Cisco Unified Email Interaction Manager and Web Interaction Manager  ==
-
 
+
-
See also:
+
-
 
+
-
*[[Virtualization for Unified Intelligence Center|Cisco Unified Intelligence Center]]
+
-
*[http://software.cisco.com/download/release.html?mdfid=282163829&flowid=5228&softwareid=282377062&release=9.1%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest||Cisco Unified Intelligence Center OVA Templates]
+
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+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Cisco Unified Intelligence Center'''
+
-
|- style="background: rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=282163829&flowid=5228&softwareid=283776220&release=8.0(3)&relind=AVAILABLE&rellifecycle=&reltype=latest CUIC (200 Reporting Users)]
+
-
| 4
+
-
| 6 GB
+
-
| 1x 146 GB
+
-
| 1
+
-
|
+
-
|}
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-
 
+
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== Cisco Unified Contact Center Management Portal  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[http://docwiki.cisco.com/wiki/Virtualization_for_CCMP_with_Unified_CCE_on_UCS_Hardware Cisco Unified Contact Center Management Portal]
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*[http://www.cisco.com/cisco/software/release.html?mdfid=280810493&flowid=5222&softwareid=284452241&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CCMP OVA Templates]
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>'''
+
-
|- style="background: rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! CCMP Single Server Deployment (&lt;1500 Agents)
+
-
| 4
+
-
| 4 GB
+
-
| 1x 100 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CCMP Web Server (&lt; 8000 Agents) <br>
+
-
| 4<br>
+
-
| 4 GB<br>
+
-
| 1x 100 GB<br>
+
-
| 1<br>
+
-
| <br>
+
-
|-
+
-
! CCMP DB Server (&lt; 8000 Agents)
+
-
| 8
+
-
| 8 GB
+
-
| 2x 100 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CCMP Web/App Server Large Deployment (&gt; 8000 Agents)
+
-
| 8
+
-
| 16 GB
+
-
| 1x 100 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! CCMP DB Server Large Deployment (&gt; 8000 Agents) <br>
+
-
| 8<br>
+
-
| 16 GB<br>
+
-
| 1 x 100 GB, 1 x 200 GB<br>
+
-
| 1<br>
+
-
| <br>
+
-
|}
+
-
 
+
-
== Cisco SocialMiner  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[[Virtualization for Cisco SocialMiner|Cisco SocialMiner]]
+
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613136&release=9.0.1&relind=AVAILABLE&softwareid=283733464&rellifecycle=&reltype=all| Cisco SocialMiner OVA Templates]
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Cisco SocialMiner'''
+
-
|- style="background: rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
|-
+
-
! Large deployment option
+
-
| 4
+
-
| 12 GB
+
-
| 1x 146 GB and 1x 256 GB
+
-
| 1
+
-
|-
+
-
! Small deployment option
+
-
| 2
+
-
| 8 GB
+
-
| 2x 80GB
+
-
| 1
+
-
|}
+
-
 
+
-
== <br>Cisco Unified Email Interaction Manager and Web Interaction Manager  ==
+
=== Release 9.0  ===
=== Release 9.0  ===
-
{| border="1" cellspacing="1" cellpadding="1"
+
{| cellspacing="1" cellpadding="1" border="1"
|-
|-
! scope="col" | Application, OVA Capacity and Notes+Download Link  
! scope="col" | Application, OVA Capacity and Notes+Download Link  
Line 748: Line 332:
! scope="col" | vDisk  
! scope="col" | vDisk  
! scope="col" | vRAM/Memory
! scope="col" | vRAM/Memory
-
|-
 
-
|
 
-
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v9.0.ova]
 
-
 
-
Deployed Template Name:
 
-
 
-
CUEIM-WIM_CIM9_1
 
-
 
-
Deployment Option:
 
-
 
-
100 agents - Email Only<br>
 
-
 
-
| Single Server-All Components
 
-
| 1
 
-
| 4&nbsp;
 
-
| 1 x 80GB
 
-
| 4 GB
 
|-
|-
|  
|  
Line 782: Line 349:
| 1 x 80GB  
| 1 x 80GB  
| 16&nbsp;GB&nbsp;
| 16&nbsp;GB&nbsp;
-
|-
 
-
| rowspan="2" |
 
-
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v9.0.ova]
 
-
 
-
Deployed Template Name:
 
-
 
-
CUEIM-WIM_CIM9_3
 
-
 
-
Deployment Option:
 
-
 
-
100 agents -&nbsp;Chat Only or
 
-
 
-
100 agents - Email and Chat&nbsp;&nbsp;
 
-
 
-
| All components except web
 
-
| 1
 
-
| 4&nbsp;
 
-
| 1 x 80GB
 
-
| 4 GB
 
-
|-
 
-
| Web&nbsp;Server
 
-
| 1
 
-
| 1&nbsp;
 
-
| 1 x 80GB
 
-
| 1&nbsp;GB&nbsp;
 
|-
|-
| rowspan="2" |  
| rowspan="2" |  
Line 840: Line 382:
Deployment Option:  
Deployment Option:  
-
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack  
+
250 Agents - Email and Chat or<br>120 Agents - CallBack  
<br>  
<br>  
Line 878: Line 420:
| Database Server  
| Database Server  
| 1  
| 1  
-
| 2&nbsp;  
+
| 4&nbsp;  
| 1 x 80 GB for OS and 1 x 150 GB for DB  
| 1 x 80 GB for OS and 1 x 150 GB for DB  
-
| 4 GB
 
-
|-
 
-
| rowspan="6" |
 
-
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v9.0.ova]<br>
 
-
 
-
Deployed Template Name:
 
-
 
-
CUEIM-WIM_CIM9_6
 
-
 
-
Deployment Option:
 
-
 
-
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>
 
-
 
-
<br>
 
-
 
-
| File Server
 
-
| 1&nbsp;
 
-
| 2
 
-
| 1 x 80GB
 
-
| 2 GB
 
-
|-
 
-
| Messaging Server
 
-
| 1&nbsp;
 
-
| 2
 
-
| 1 x 80GB
 
-
| 2 GB
 
-
|-
 
-
| Application Server
 
-
| 2&nbsp;
 
-
| 2
 
-
| 1 x 80GB
 
-
| 2 GB
 
-
|-
 
-
| Web Server
 
-
| 2&nbsp;
 
-
| 1
 
-
| 1 x 80GB
 
-
| 1&nbsp;GB
 
-
|-
 
-
| Services Server
 
-
| 1
 
-
| 2
 
-
| 1 x 80GB
 
-
| 4 GB
 
-
|-
 
-
| Database Server
 
-
| 1
 
-
| 4
 
-
| 1 x 80 GB for OS and 1 x 438 GB for DB
 
-
| 8 GB&nbsp;
 
-
|-
 
-
| rowspan="6" |
 
-
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v9.0.ova]
 
-
 
-
Deployed Template Name:
 
-
 
-
CUEIM-WIM_CIM9_7
 
-
 
-
Deployment Option:
 
-
 
-
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>
 
-
 
-
| File Server
 
-
| 1&nbsp;
 
-
| 2
 
-
| 1 x 80GB
 
-
| 2 GB
 
-
|-
 
-
| Messaging Server
 
-
| 1&nbsp;
 
-
| 2
 
-
| 1 x 80GB
 
-
| 2 GB
 
-
|-
 
-
| Application Server
 
-
| 3&nbsp;
 
-
| 2
 
-
| 1 x 80GB
 
-
| 2 GB
 
-
|-
 
-
| Web Server
 
-
| 3&nbsp;
 
-
| 1
 
-
| 1 x 80GB
 
-
| 1 GB
 
-
|-
 
-
| Services Server
 
-
| 1
 
-
| 2
 
-
| 1 x 80GB
 
-
| 4 GB
 
-
|-
 
-
| Database Server
 
-
| 1
 
-
| 8
 
-
| 1 x 80 GB for OS and 1 x 438 GB for DB for DB
 
-
| 16&nbsp;GB
 
-
|-
 
-
| rowspan="6" |
 
-
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v9.0.ova]
 
-
 
-
Deployed Template Name:
 
-
 
-
CUEIM-WIM_CIM9_8
 
-
 
-
Deployment Option:
 
-
 
-
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>
 
-
 
-
| File Server
 
-
| 1&nbsp;
 
-
| 2
 
-
| 1 x 80GB
 
-
| 2 GB&nbsp;
 
-
|-
 
-
| Messaging Server
 
-
| 1&nbsp;
 
-
| 2
 
-
| 1 x 80GB
 
-
| 2 GB&nbsp;
 
-
|-
 
-
| Application Server
 
-
| 4&nbsp;
 
-
| 2
 
-
| 1 x 80GB
 
-
| 2 GB&nbsp;
 
-
|-
 
-
| Web Server
 
-
| 4&nbsp;
 
-
| 1
 
-
| 1 x 80GB
 
-
| 1 GB
 
-
|-
 
-
| Services Server
 
-
| 1
 
-
| 2
 
-
| 1 x 80GB
 
| 8 GB
| 8 GB
-
|-
 
-
| Database Server
 
-
| 1
 
-
| 8
 
-
| 1 x 80 GB for OS and 1 x 438 GB for DB
 
-
| 16 GB&nbsp;
 
|-
|-
| rowspan="6" |  
| rowspan="6" |  
Line 1,034: Line 433:
Deployment Option:  
Deployment Option:  
-
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>  
+
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - CallBack<br>  
| File Server  
| File Server  
Line 1,073: Line 472:
|}
|}
-
<br>&nbsp;  
+
<br>&nbsp;
=== Release 4.4  ===
=== Release 4.4  ===
-
{| border="1" cellspacing="1" cellpadding="1"
+
{| cellspacing="1" cellpadding="1" border="1"
|-
|-
! scope="col" | Application, OVA Capacity and Notes+Download Link  
! scope="col" | Application, OVA Capacity and Notes+Download Link  
Line 1,355: Line 754:
== Cisco Media Blender  ==
== Cisco Media Blender  ==
-
{| width="1054" align="center" style="width: 1054px; height: 102px;" border="1" cellspacing="1" cellpadding="1"
+
{| width="1054" cellspacing="1" cellpadding="1" border="1" align="center" style="width: 1054px; height: 102px;"
|-
|-
|  
|  
Line 1,392: Line 791:
== Cisco&nbsp;Finesse  ==
== Cisco&nbsp;Finesse  ==
-
See also:
+
This content has moved to [[Virtualization for Cisco Finesse]].<br> Please update your bookmarks.
-
*[[Virtualization for Cisco Finesse|Cisco&nbsp;Finesse]]
+
<br><br>
-
*[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco&nbsp;Finesse OVA Templates]&nbsp;
+
-
*[[OVA Template Details for Cisco Finesse, Release 8.5(3)|OVA Template Details for Cisco Finesse, Release 8.5(3)]]
+
-
*[[OVA Template Details for Cisco Finesse, Release 9.0(1)|OVA Template Details for Cisco Finesse, Release 9.0(1)]]
+
-
*[[OVA Template Details for Cisco Finesse, Release 9.1(1)|OVA Template Details for Cisco Finesse, Release 9.1(1)]]
+
-
&nbsp;&nbsp;
+
<br>
== TelePresence Applications  ==
== TelePresence Applications  ==
Line 1,458: Line 853:
|}
|}
-
{| class="wikitable" border="1"
+
{| border="1" class="wikitable"
|-
|-
! style="background-color: rgb(255, 215, 0);" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
! style="background-color: rgb(255, 215, 0);" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]

Revision as of 21:13, 24 January 2014

Go to: Guidelines to Edit UC Virtualization Pages

Contents

Supported Virtual Machine OVA Templates

Background on OVA templates for Collaboraiton apps has moved to Unified Communications Virtualization Sizing Guidelines.
Please update your bookmarks.


Unified Communications Manager

This content has moved to Virtualization for Cisco Unified Communications Manager (CUCM).
Please update your bookmarks.



Cisco Emergency Responder

This content has moved to Virtualization for Cisco Emergency Responder.

Please update your bookmarks.



Session Manager Edition

This content has moved to Virtualization for Cisco Unified CM - Session Management Edition.

Please update your bookmarks.



Unified Attendant Consoles

This content has moved to Virtualization for Cisco Unified Attendant Consoles.

Please update your bookmarks.



Cisco Intercompany Media Engine

This content has moved to Virtualization for Cisco Intercompany Media Engine.

Please update your bookmarks.



Cisco Unity Connection

This content has moved to Virtualization for Cisco Unity Connection.

Please update your bookmarks.


Cisco Unity

This content has moved to Virtualization for Cisco Unity.
Please update your bookmarks.



Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence

Note Note: The latest release of Cisco Unified Presence (CUP)is 8.6. These features are provided by Cisco Unified CM - IM and Presence in Release 9.0(1) and later.


This content has moved to:

Please update your bookmarks.



Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)

This content has moved. Please update your bookmarks:



Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)

This content has moved. Please update your bookmarks:



UC Management Suite (PM, OM, SM, SSM)

There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk IOPS (avg) (1) IOPS (max) (1) vNIC Notes
CUPM up to 1K phones (VM-CUCMS_1S) 1 2.33Ghz 2 GB 1x 30 GB 100 500 1
CUPM 1K to 10K phones 4 2.33Ghz 4 GB 1x 40 GB (2) 100 500 1
CUPM 10K to 60K phones app server 4 2.33Ghz 4 GB 1x 30 GB(3) 100 500 1 requires DB VM
CUPM 10K to 60K phones database server 4 2.33Ghz 8 GB 1x 120 GB(3) 100 500 1 requires App VM
CUOM/SM 1K phones 1 2.33Ghz 3 GB 1x 50 GB 6 15 1
CUOM 10K phones (VM-CUCMS_2L) 2 2.33Ghz 8 GB 1x 72 GB 6 15 1
CUOM 45K phones (VM-CUCMS_4L) 4 2.33Ghz 8 GB 2x 60 GB 6 15 1
CUSM 10K Phones (VM-CUCMS_2) 2 2.33Ghz 4 GB 1x 72 GB 6 15 1
CUSM 45K Server (VM-CUCMS_4) 4 2.33Ghz 4 GB 2x 60 GB 6 15 1
CUSSM 10K phones (VM-CUCMS_1) 1 2.33Ghz 4 GB 1x 60 GB 6 15 1
CUSSM 45K Phones 2 2.33Ghz 4 GB 1x 72 GB 6 15 1
CUCMS 10K phones Co-resident (VM_CUCMS_8) 8 2.33Ghz 16 GB 1x 320 GB (2) 100 500 1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk vNIC Notes
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) 1 2.33Ghz 3 GB 1x 50 GB 1



Unified Contact Center Enterprise

See also:



Cisco Packaged Contact Center Enterprise

Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.



Unified Customer Voice Portal

This content has moved to Virtualization for Cisco Unified Customer Voice Portal.
Please update your bookmarks.



Cisco MediaSense

This content has moved to Virtualization for Cisco MediaSense.
Please update your bookmarks.




Cisco Unified Intelligence Center

This content has moved to Virtualization for Cisco Unified Intelligence Center.
Please update your bookmarks.




Cisco Unified Contact Center Management Portal

This content has moved to Virtualization for Cisco Unified Contact Center Management Portal.
Please update your bookmarks.




Cisco SocialMiner

This content has moved to Virtualization for Cisco SocialMiner.
Please update your bookmarks.




Cisco Unified Email Interaction Manager and Web Interaction Manager

Release 9.0

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory

EIMWIM_Template_2_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_2

Deployment Option:

200 agents - Email Only

Single Server-All Components 1 1 x 80GB 16 GB 

EIMWEIMWIM_Template_4_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_4

Deployment Option:

200 agents - Chat only  or
200 agents - Email and Chat

All components except web  1 1 x 80GB 16 GB 
Web Server 1 1 1 x 80GB 1 GB 

EIMWIM_Template_5_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_5

Deployment Option:

250 Agents - Email and Chat or
120 Agents - CallBack



File Server 1 2 1 x 80GB 2 GB
Messaging Server 1 2 1 x 80GB 2 GB
Application Server 1 2 1 x 80GB 2 GB
Web Server 1 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 1 x 80 GB for OS and 1 x 150 GB for DB 8 GB

EIMWIM_Template_9_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_9

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - CallBack

File Server 2 1 x 80GB 2 GB
Messaging Server 2 1 x 80GB 2 GB
Application Server 2 1 x 80GB 2 GB
Web Server 1 1 x 80GB 1 GB 
Services Server 1 2 1 x 80GB 8 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB 16 GB


 

Release 4.4

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory
EIMWIM_Template_1_v2.0

Deployment Option:

100 agents - Email Only

Application, Services Server ,File server Messaging Server ,Web Server and Database server 1 2 1 x 80GB 4

EIMWIM_Template_2_v2.0

Deployment Option:

140 agents - Email Only

Application, Services Server ,File server Messaging Server and Web server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80GB 4

EIMWIM_Template_3_v2.0

Deployment Option:

100 agents - Chat only or

100 agents - Email and Chat

Application, Services Server ,File server Messaging Server and Database server 1 2 1 x 80GB 4
Web Server 1 1 1 x 80GB 2

EIMWIM_Template_4_v2.0

Deployment Option:

250 Agents - Email and Chat or
120 Agents - BC and CallBack

Web Server 1 1 1 x 80GB 1
Application server 1 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80 GB for OS, 1 x 150 GB for DB 4
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_5_v2.0

Deployment Option:

500 Agents - Email and Chat or
240 Agents - BC and CallBack

Web Server 2 1 1 x 80GB 1
Application server 2 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 4 1 x 80 GB for OS, 1 x 400 GB for DB 8
File Server 1 2 1 x 80GB 2
Messaging Server 1 1 1 x 80GB 2

EIMWIM_Template_6_v2.0

Deployment Option:

750 Agents - Email and Chat or
360 Agents - BC and CallBack

Web Server 3 1 1 x 80GB 1
Application server 3 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_7_v2.0

Deployment Option:

1000 Agents - Email and Chat or
480 Agents - BC and CallBack

Web Server 4 1 1 x 80GB 1
Application server 4 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_8_v2.0

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - BC and CallBack

Web Server 5 1 1 x 80GB 1
Application server 5 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

Cisco Media Blender

 Application, OVA Capacity and Notes+Download Link

        Contents       No of VM's to deploy of each component vCPU vDisk vRAM/Memory


Cisco Media Blender

 

Cisco Media Blender


1


2


1 x 80GB


2

 

Cisco Finesse

This content has moved to Virtualization for Cisco Finesse.
Please update your bookmarks.




TelePresence Applications

Supported OVA Templates: TelePresence Applications
Application, OVA Capacity and Notes+Download Link vCPU Cores
vRAM / Memory vDisk vNIC Notes
 Cisco TelePresence Manager
2 8 GB (4 GB reserved) 1 x 200 GB 1

1.9.0 Supported Co-residency Configurations:

  • Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager.
  • 1 CTS-Manager and 1 CTMS can be installed on a single UCS server.


Cisco TelePresence Multipoint Switch
4 6 GB (2.304 GB reserved) 1 x 100 GB 1

1.9.0 Supported Co-residency Configurations:

  • 2 CTMS instances can be installed on a single UCS server.
  • 1 CTMS and 1 CTS-Manager can be installed on a single UCS server.


Cisco TelePresence Video Communications Server

This content has moved to Virtualization for Cisco TelePresence Video Communications Server.

Please update your bookmarks.

Cisco TelePresence Conductor

This content has moved to Virtualization for Cisco TelePresence Conductor.

Please update your bookmarks.

Back to: Unified Communications in a Virtualized Environment


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