Unified Communications Virtualization Downloads (including OVA/OVF Templates)
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- | '''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br> | + | '''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br> |
+ | <br> | ||
- | + | = Supported Virtual Machine OVA Templates = | |
- | <br> | + | Background on OVA templates for Collaboraiton apps has moved to [[Unified Communications Virtualization Sizing Guidelines]]. <br> Please update your bookmarks. |
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== Unified Communications Manager == | == Unified Communications Manager == | ||
- | This content has moved to [[Virtualization for Cisco Unified Communications Manager (CUCM)]].<br> Please update your bookmarks. | + | This content has moved to [[Virtualization for Cisco Unified Communications Manager (CUCM)]].<br> Please update your bookmarks. |
- | + | <br> <br> | |
- | <br> | + | |
== Cisco Emergency Responder == | == Cisco Emergency Responder == | ||
- | This content has moved to [[Virtualization for Cisco Emergency Responder]]. | + | This content has moved to [[Virtualization for Cisco Emergency Responder]]. |
- | Please update your bookmarks. | + | Please update your bookmarks. |
- | + | <br> <br> | |
- | <br> | + | |
== Session Manager Edition == | == Session Manager Edition == | ||
- | This content has moved to [[Virtualization for Cisco Unified CM - Session Management Edition]] | + | This content has moved to [[Virtualization for Cisco Unified CM - Session Management Edition]]. |
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+ | Please update your bookmarks. | ||
- | <br> | + | <br> <br> |
== Unified Attendant Consoles == | == Unified Attendant Consoles == | ||
- | This content has moved to [[Virtualization for Cisco Unified Attendant Consoles]]. | + | This content has moved to [[Virtualization for Cisco Unified Attendant Consoles]]. |
- | Please update your bookmarks. | + | Please update your bookmarks. |
- | + | <br> <br> | |
- | <br> | + | |
== Cisco Intercompany Media Engine == | == Cisco Intercompany Media Engine == | ||
- | This content has moved to [[Virtualization for Cisco Intercompany Media Engine]]. | + | This content has moved to [[Virtualization for Cisco Intercompany Media Engine]]. |
- | Please update your bookmarks. | + | Please update your bookmarks. |
- | + | <br> <br> | |
- | <br> | + | |
== Cisco Unity Connection == | == Cisco Unity Connection == | ||
- | This content has moved to [[Virtualization for Cisco Unity Connection]]. | + | This content has moved to [[Virtualization for Cisco Unity Connection]]. |
- | Please update your bookmarks. | + | Please update your bookmarks.<br><br> <br> |
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== Cisco Unity == | == Cisco Unity == | ||
- | This content has moved to [[Virtualization for Cisco Unity]].<br> | + | This content has moved to [[Virtualization for Cisco Unity]].<br> Please update your bookmarks. |
- | Please update your bookmarks. | + | |
- | <br> | + | <br><br> |
== Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence == | == Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence == | ||
- | {{Note| Cisco Unified Presence is | + | {{Note| The latest release of Cisco Unified Presence (CUP)is 8.6. These features are provided by Cisco Unified CM - IM and Presence in Release 9.0(1) and later.}} |
- | <br> | + | <br> |
- | This content has moved to: | + | This content has moved to: |
- | + | ||
- | + | ||
- | + | :*[[Virtualization for Unified CM IM and Presence]] - 9.x versions | |
+ | :*[[Virtualization for Cisco Unified Presence]] - 8.x versions | ||
+ | Please update your bookmarks. | ||
- | <br> | + | <br> <br> |
== Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR) == | == Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR) == | ||
- | + | This content has moved. Please update your bookmarks: | |
- | + | *[[Virtualization for Cisco Unified Contact Center Express]] | |
+ | *[[Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express]] | ||
+ | *[[Virtualization for Cisco Unified IP IVR]] | ||
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== Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance) == | == Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance) == | ||
- | + | This content has moved. Please update your bookmarks: | |
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- | + | *[[Virtualization for Cisco Prime Collaboration Provisioning]] | |
+ | *[[Virtualization for Cisco Prime Collaboration Provisioning]] | ||
- | <br><br> | + | <br> <br> |
== UC Management Suite (PM, OM, SM, SSM) == | == UC Management Suite (PM, OM, SM, SSM) == | ||
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There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments. | There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments. | ||
- | <br> | + | <br> |
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments''' | |+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments''' | ||
- | |- style="background: rgb(229,228,226)" | + | |- style="background: rgb(229, 228, 226);" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
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Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | ||
- | <br> | + | <br> |
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution''' | |+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution''' | ||
- | |- style="background: rgb(229,228,226)" | + | |- style="background: rgb(229, 228, 226);" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
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| <br> | | <br> | ||
|} | |} | ||
+ | |||
+ | <br><br> | ||
== Unified Contact Center Enterprise == | == Unified Contact Center Enterprise == | ||
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*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]] | *[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]] | ||
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]] | *[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]] | ||
+ | *[http://docwiki.cisco.com/wiki/OVA_Template_Details_for_Unified_Contact_Center_Enterprise_Release_10.0(1) OVA Template Details for Unified Contact Center Enterprise Release 10.x] | ||
- | <br> | + | <br> <br> |
== Cisco Packaged Contact Center Enterprise == | == Cisco Packaged Contact Center Enterprise == | ||
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*[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files | *[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files | ||
*[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides] | *[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides] | ||
+ | |||
+ | <br><br> | ||
== Unified Customer Voice Portal == | == Unified Customer Voice Portal == | ||
- | + | This content has moved to [[Virtualization for Cisco Unified Customer Voice Portal]].<br> Please update your bookmarks. | |
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== Cisco MediaSense == | == Cisco MediaSense == | ||
- | + | This content has moved to [[Virtualization for Cisco MediaSense]].<br> Please update your bookmarks. | |
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== Cisco Unified Intelligence Center == | == Cisco Unified Intelligence Center == | ||
- | + | This content has moved to [[Virtualization for Cisco Unified Intelligence Center]].<br> Please update your bookmarks. | |
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== Cisco Unified Contact Center Management Portal == | == Cisco Unified Contact Center Management Portal == | ||
- | + | This content has moved to [[Virtualization for Cisco Unified Contact Center Management Portal]].<br> Please update your bookmarks. | |
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== Cisco SocialMiner == | == Cisco SocialMiner == | ||
- | + | This content has moved to [[Virtualization for Cisco SocialMiner]].<br> Please update your bookmarks. | |
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- | == | + | == Cisco Unified Email Interaction Manager and Web Interaction Manager == |
=== Release 9.0 === | === Release 9.0 === | ||
- | {| | + | {| cellspacing="1" cellpadding="1" border="1" |
|- | |- | ||
! scope="col" | Application, OVA Capacity and Notes+Download Link | ! scope="col" | Application, OVA Capacity and Notes+Download Link | ||
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! scope="col" | vDisk | ! scope="col" | vDisk | ||
! scope="col" | vRAM/Memory | ! scope="col" | vRAM/Memory | ||
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Deployment Option: | Deployment Option: | ||
- | 200 agents - Email Only<br> | + | 200 agents - Email Only<br> |
| Single Server-All Components | | Single Server-All Components | ||
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| 1 x 80GB | | 1 x 80GB | ||
| 16 GB | | 16 GB | ||
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| rowspan="2" | | | rowspan="2" | | ||
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Deployment Option: | Deployment Option: | ||
- | 200 agents - Chat only <br> | + | 200 agents - Chat only or<br> 200 agents - Email and Chat |
| All components except web | | All components except web | ||
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Deployment Option: | Deployment Option: | ||
- | 250 Agents - Email and Chat or<br>120 Agents - | + | 250 Agents - Email and Chat or<br>120 Agents - CallBack |
- | <br> | + | <br> |
- | <br> | + | <br> |
| File Server | | File Server | ||
Line 1,115: | Line 420: | ||
| Database Server | | Database Server | ||
| 1 | | 1 | ||
- | | | + | | 4 |
| 1 x 80 GB for OS and 1 x 150 GB for DB | | 1 x 80 GB for OS and 1 x 150 GB for DB | ||
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|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
Line 1,271: | Line 433: | ||
Deployment Option: | Deployment Option: | ||
- | 1250 Agents - Email and Chat or<br>600 Agents - | + | 1250 Agents - Email and Chat or<br>600 Agents - CallBack<br> |
| File Server | | File Server | ||
Line 1,314: | Line 476: | ||
=== Release 4.4 === | === Release 4.4 === | ||
- | {| | + | {| cellspacing="1" cellpadding="1" border="1" |
|- | |- | ||
! scope="col" | Application, OVA Capacity and Notes+Download Link | ! scope="col" | Application, OVA Capacity and Notes+Download Link | ||
Line 1,326: | Line 488: | ||
Deployment Option: | Deployment Option: | ||
- | 100 agents - Email Only | + | 100 agents - Email Only |
| Application, Services Server ,File server Messaging Server ,Web Server and Database server | | Application, Services Server ,File server Messaging Server ,Web Server and Database server | ||
Line 1,339: | Line 501: | ||
Deployment Option: | Deployment Option: | ||
- | 140 agents - Email Only | + | 140 agents - Email Only |
| Application, Services Server ,File server Messaging Server and Web server | | Application, Services Server ,File server Messaging Server and Web server | ||
Line 1,360: | Line 522: | ||
100 agents - Chat only or | 100 agents - Chat only or | ||
- | 100 agents - Email and Chat | + | 100 agents - Email and Chat |
| Application, Services Server ,File server Messaging Server and Database server | | Application, Services Server ,File server Messaging Server and Database server | ||
Line 1,379: | Line 541: | ||
Deployment Option: | Deployment Option: | ||
- | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack | + | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack |
| Web Server | | Web Server | ||
Line 1,422: | Line 584: | ||
Deployment Option: | Deployment Option: | ||
- | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack | + | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack |
| Web Server | | Web Server | ||
Line 1,465: | Line 627: | ||
Deployment Option: | Deployment Option: | ||
- | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack | + | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack |
| Web Server | | Web Server | ||
Line 1,508: | Line 670: | ||
Deployment Option: | Deployment Option: | ||
- | 1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack | + | 1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack |
| Web Server | | Web Server | ||
Line 1,551: | Line 713: | ||
Deployment Option: | Deployment Option: | ||
- | 1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack | + | 1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack |
| Web Server | | Web Server | ||
Line 1,592: | Line 754: | ||
== Cisco Media Blender == | == Cisco Media Blender == | ||
- | {| | + | {| width="1054" cellspacing="1" cellpadding="1" border="1" align="center" style="width: 1054px; height: 102px;" |
|- | |- | ||
| | | | ||
- | '''Application, OVA Capacity and Notes+Download Link''' | + | '''Application, OVA Capacity and Notes+Download Link''' |
| '''Contents ''' | | '''Contents ''' | ||
Line 1,604: | Line 766: | ||
|- | |- | ||
| | | | ||
- | <br>[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender] | + | <br>[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender] |
| | | | ||
| | ||
- | Cisco Media Blender | + | Cisco Media Blender |
| | | | ||
- | <br>1 | + | <br>1 |
| | | | ||
- | <br>2 | + | <br>2 |
| | | | ||
- | <br>1 x 80GB | + | <br>1 x 80GB |
| | | | ||
- | <br>2 | + | <br>2 |
|} | |} | ||
Line 1,629: | Line 791: | ||
== Cisco Finesse == | == Cisco Finesse == | ||
- | + | This content has moved to [[Virtualization for Cisco Finesse]].<br> Please update your bookmarks. | |
- | + | <br><br> | |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | <br> | |
== TelePresence Applications == | == TelePresence Applications == | ||
Line 1,643: | Line 801: | ||
{| border="1" | {| border="1" | ||
|+ '''Supported OVA Templates: TelePresence Applications''' | |+ '''Supported OVA Templates: TelePresence Applications''' | ||
- | |- style="background: rgb(229,228,226)" | + | |- style="background: rgb(229, 228, 226);" |
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
- | ! vCPU Cores<br> | + | ! vCPU Cores<br> |
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
Line 1,652: | Line 810: | ||
! <br> | ! <br> | ||
|- | |- | ||
- | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br> | + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br> |
| align="center" | 2 | | align="center" | 2 | ||
| align="center" | 8 GB (4 GB reserved) | | align="center" | 8 GB (4 GB reserved) | ||
Line 1,660: | Line 818: | ||
1.9.0 Supported Co-residency Configurations: | 1.9.0 Supported Co-residency Configurations: | ||
- | *Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br> | + | *Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br> |
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br> | *1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br> | ||
- | <br> | + | <br> |
|- | |- | ||
- | ! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br> | + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br> |
| align="center" | 4 | | align="center" | 4 | ||
| align="center" | 6 GB (2.304 GB reserved) | | align="center" | 6 GB (2.304 GB reserved) | ||
Line 1,677: | Line 835: | ||
:*1 CTMS and 1 CTS-Manager can be installed on a single UCS server. | :*1 CTMS and 1 CTS-Manager can be installed on a single UCS server. | ||
- | <br> | + | <br> |
|- | |- | ||
- | ! Cisco TelePresence Video Communications Server | + | ! Cisco TelePresence Video Communications Server |
- | + | ||
| align="center" colspan="5" | | | align="center" colspan="5" | | ||
- | This content has moved to [[Virtualization for Cisco TelePresence Video Communications Server]]. | + | This content has moved to [[Virtualization for Cisco TelePresence Video Communications Server]]. |
- | Please update your bookmarks. | + | Please update your bookmarks. <br> |
- | <br> | + | |
|- | |- | ||
- | ! Cisco TelePresence Conductor | + | ! Cisco TelePresence Conductor |
| align="center" colspan="5" | | | align="center" colspan="5" | | ||
- | This content has moved to [[Virtualization for Cisco TelePresence Conductor]]. | + | This content has moved to [[Virtualization for Cisco TelePresence Conductor]]. |
- | Please update your bookmarks. | + | Please update your bookmarks. <br> |
- | <br> | + | |
|} | |} | ||
- | {| | + | {| border="1" class="wikitable" |
|- | |- | ||
- | ! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]] | + | ! style="background-color: rgb(255, 215, 0);" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]] |
|} | |} | ||
- | <br> | + | <br> </fck:hr> |
Revision as of 21:13, 24 January 2014
Go to: Guidelines to Edit UC Virtualization Pages
Supported Virtual Machine OVA Templates
Background on OVA templates for Collaboraiton apps has moved to Unified Communications Virtualization Sizing Guidelines.
Please update your bookmarks.
Unified Communications Manager
This content has moved to Virtualization for Cisco Unified Communications Manager (CUCM).
Please update your bookmarks.
Cisco Emergency Responder
This content has moved to Virtualization for Cisco Emergency Responder.
Please update your bookmarks.
Session Manager Edition
This content has moved to Virtualization for Cisco Unified CM - Session Management Edition.
Please update your bookmarks.
Unified Attendant Consoles
This content has moved to Virtualization for Cisco Unified Attendant Consoles.
Please update your bookmarks.
Cisco Intercompany Media Engine
This content has moved to Virtualization for Cisco Intercompany Media Engine.
Please update your bookmarks.
Cisco Unity Connection
This content has moved to Virtualization for Cisco Unity Connection.
Please update your bookmarks.
Cisco Unity
This content has moved to Virtualization for Cisco Unity.
Please update your bookmarks.
Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence
![]() | Note: | The latest release of Cisco Unified Presence (CUP)is 8.6. These features are provided by Cisco Unified CM - IM and Presence in Release 9.0(1) and later. |
This content has moved to:
- Virtualization for Unified CM IM and Presence - 9.x versions
- Virtualization for Cisco Unified Presence - 8.x versions
Please update your bookmarks.
Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)
This content has moved. Please update your bookmarks:
- Virtualization for Cisco Unified Contact Center Express
- Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express
- Virtualization for Cisco Unified IP IVR
Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)
This content has moved. Please update your bookmarks:
- Virtualization for Cisco Prime Collaboration Provisioning
- Virtualization for Cisco Prime Collaboration Provisioning
UC Management Suite (PM, OM, SM, SSM)
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | IOPS (avg) (1) | IOPS (max) (1) | vNIC | Notes | |
---|---|---|---|---|---|---|---|---|---|
CUPM up to 1K phones (VM-CUCMS_1S) | 1 | 2.33Ghz | 2 GB | 1x 30 GB | 100 | 500 | 1 | | |
CUPM 1K to 10K phones | 4 | 2.33Ghz | 4 GB | 1x 40 GB (2) | 100 | 500 | 1 | | |
CUPM 10K to 60K phones app server | 4 | 2.33Ghz | 4 GB | 1x 30 GB(3) | 100 | 500 | 1 | requires DB VM | |
CUPM 10K to 60K phones database server | 4 | 2.33Ghz | 8 GB | 1x 120 GB(3) | 100 | 500 | 1 | requires App VM | |
CUOM/SM 1K phones | 1 | 2.33Ghz | 3 GB | 1x 50 GB | 6 | 15 | 1 | | |
CUOM 10K phones (VM-CUCMS_2L) | 2 | 2.33Ghz | 8 GB | 1x 72 GB | 6 | 15 | 1 | | |
CUOM 45K phones (VM-CUCMS_4L) | 4 | 2.33Ghz | 8 GB | 2x 60 GB | 6 | 15 | 1 | | |
CUSM 10K Phones (VM-CUCMS_2) | 2 | 2.33Ghz | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
CUSM 45K Server (VM-CUCMS_4) | 4 | 2.33Ghz | 4 GB | 2x 60 GB | 6 | 15 | 1 | | |
CUSSM 10K phones (VM-CUCMS_1) | 1 | 2.33Ghz | 4 GB | 1x 60 GB | 6 | 15 | 1 | | |
CUSSM 45K Phones | 2 | 2.33Ghz | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
CUCMS 10K phones Co-resident (VM_CUCMS_8) | 8 | 2.33Ghz | 16 GB | 1x 320 GB (2) | 100 | 500 | 1 | |
Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|---|
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) | 1 | 2.33Ghz | 3 GB | 1x 50 GB | 1 | |
Unified Contact Center Enterprise
See also:
- Unified Contact Center Enterprise
- Unified CCE OVA Templates Download
- Scalability Impacts
- OVA Template Details for Unified Contact Center Enterprise Release 8.x
- OVA Template Details for Unified Contact Center Enterprise Release 9.x
- OVA Template Details for Unified Contact Center Enterprise Release 10.x
Cisco Packaged Contact Center Enterprise
Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.
- Software Download - Download OVA files
- User Guides
Unified Customer Voice Portal
This content has moved to Virtualization for Cisco Unified Customer Voice Portal.
Please update your bookmarks.
Cisco MediaSense
This content has moved to Virtualization for Cisco MediaSense.
Please update your bookmarks.
Cisco Unified Intelligence Center
This content has moved to Virtualization for Cisco Unified Intelligence Center.
Please update your bookmarks.
Cisco Unified Contact Center Management Portal
This content has moved to Virtualization for Cisco Unified Contact Center Management Portal.
Please update your bookmarks.
Cisco SocialMiner
This content has moved to Virtualization for Cisco SocialMiner.
Please update your bookmarks.
Cisco Unified Email Interaction Manager and Web Interaction Manager
Release 9.0
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
---|---|---|---|---|---|
Deployed Template Name: CUEIM-WIM_CIM9_2 Deployment Option: 200 agents - Email Only | Single Server-All Components | 1 | 8 | 1 x 80GB | 16 GB |
EIMWEIMWIM_Template_4_v9.0.ova Deployed Template Name: CUEIM-WIM_CIM9_4 Deployment Option: 200 agents - Chat only or | All components except web | 1 | 8 | 1 x 80GB | 16 GB |
Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
Deployed Template Name: CUEIM-WIM_CIM9_5 Deployment Option: 250 Agents - Email and Chat or
| File Server | 1 | 2 | 1 x 80GB | 2 GB |
Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
Database Server | 1 | 4 | 1 x 80 GB for OS and 1 x 150 GB for DB | 8 GB | |
Deployed Template Name: CUEIM-WIM_CIM9_9 Deployment Option: 1250 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
Application Server | 5 | 2 | 1 x 80GB | 2 GB | |
Web Server | 5 | 1 | 1 x 80GB | 1 GB | |
Services Server | 1 | 2 | 1 x 80GB | 8 GB | |
Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB | 16 GB |
Release 4.4
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
---|---|---|---|---|---|
EIMWIM_Template_1_v2.0
Deployment Option: 100 agents - Email Only | Application, Services Server ,File server Messaging Server ,Web Server and Database server | 1 | 2 | 1 x 80GB | 4 |
Deployment Option: 140 agents - Email Only | Application, Services Server ,File server Messaging Server and Web server | 1 | 2 | 1 x 80GB | 4 |
Database Server | 1 | 2 | 1 x 80GB | 4 | |
Deployment Option: 100 agents - Chat only or 100 agents - Email and Chat | Application, Services Server ,File server Messaging Server and Database server | 1 | 2 | 1 x 80GB | 4 |
Web Server | 1 | 1 | 1 x 80GB | 2 | |
Deployment Option: 250 Agents - Email and Chat or | Web Server | 1 | 1 | 1 x 80GB | 1 |
Application server | 1 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 4 | |
Database Server | 1 | 2 | 1 x 80 GB for OS, 1 x 150 GB for DB | 4 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
Deployment Option: 500 Agents - Email and Chat or | Web Server | 2 | 1 | 1 x 80GB | 1 |
Application server | 2 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 4 | |
Database Server | 1 | 4 | 1 x 80 GB for OS, 1 x 400 GB for DB | 8 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 1 | 1 x 80GB | 2 | |
Deployment Option: 750 Agents - Email and Chat or | Web Server | 3 | 1 | 1 x 80GB | 1 |
Application server | 3 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 4 | |
Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
Deployment Option: 1000 Agents - Email and Chat or | Web Server | 4 | 1 | 1 x 80GB | 1 |
Application server | 4 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 8 | |
Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
Deployment Option: 1250 Agents - Email and Chat or | Web Server | 5 | 1 | 1 x 80GB | 1 |
Application server | 5 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 8 | |
Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 |
Cisco Media Blender
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
Cisco Media Blender |
|
|
|
|
Cisco Finesse
This content has moved to Virtualization for Cisco Finesse.
Please update your bookmarks.
TelePresence Applications
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
Cisco TelePresence Manager | 2 | 8 GB (4 GB reserved) | 1 x 200 GB | 1 |
1.9.0 Supported Co-residency Configurations:
| |
Cisco TelePresence Multipoint Switch | 4 | 6 GB (2.304 GB reserved) | 1 x 100 GB | 1 |
1.9.0 Supported Co-residency Configurations:
| |
Cisco TelePresence Video Communications Server |
This content has moved to Virtualization for Cisco TelePresence Video Communications Server. Please update your bookmarks. | |||||
Cisco TelePresence Conductor |
This content has moved to Virtualization for Cisco TelePresence Conductor. Please update your bookmarks. |
Back to: Unified Communications in a Virtualized Environment |
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</fck:hr>