Unified Communications Virtualization Downloads (including OVA/OVF Templates)

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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>
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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>  
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----
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&lt;fck:hr&gt; <br>  
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<br>
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= Supported Virtual Machine OVA Templates  =
= Supported Virtual Machine OVA Templates  =
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This content has moved to [[Unified Communications Virtualization Sizing Guidelines]]. <br> Please update your bookmarks.
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This content has moved to [[Unified Communications Virtualization Sizing Guidelines]]. <br> Please update your bookmarks.  
== Unified Communications Manager  ==
== Unified Communications Manager  ==
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This content has moved to [[Virtualization for Cisco Unified Communications Manager (CUCM)]].<br> Please update your bookmarks.
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This content has moved to [[Virtualization for Cisco Unified Communications Manager (CUCM)]].<br> Please update your bookmarks.  
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<br> <br>  
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<br>
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== Cisco Emergency Responder  ==
== Cisco Emergency Responder  ==
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This content has moved to [[Virtualization for Cisco Emergency Responder]].
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This content has moved to [[Virtualization for Cisco Emergency Responder]].  
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Please update your bookmarks.
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Please update your bookmarks.  
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<br> <br>  
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<br>
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== Session Manager Edition  ==
== Session Manager Edition  ==
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This content has moved to [[Virtualization for Cisco Unified CM - Session Management Edition]].
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This content has moved to [[Virtualization for Cisco Unified CM - Session Management Edition]].  
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Please update your bookmarks.
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 +
Please update your bookmarks.
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<br>
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<br> <br>  
== Unified Attendant Consoles  ==
== Unified Attendant Consoles  ==
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This content has moved to [[Virtualization for Cisco Unified Attendant Consoles]].
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This content has moved to [[Virtualization for Cisco Unified Attendant Consoles]].  
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Please update your bookmarks.
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Please update your bookmarks.  
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<br> <br>  
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<br>
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== Cisco Intercompany Media Engine  ==
== Cisco Intercompany Media Engine  ==
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This content has moved to [[Virtualization for Cisco Intercompany Media Engine]].
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This content has moved to [[Virtualization for Cisco Intercompany Media Engine]].  
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Please update your bookmarks.
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Please update your bookmarks.  
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<br> <br>  
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<br>
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== Cisco Unity Connection  ==
== Cisco Unity Connection  ==
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This content has moved to [[Virtualization for Cisco Unity Connection]].
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This content has moved to [[Virtualization for Cisco Unity Connection]].  
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Please update your bookmarks.
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Please update your bookmarks.  
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<br> <br>  
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<br>
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== Cisco Unity  ==
== Cisco Unity  ==
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This content has moved to [[Virtualization for Cisco Unity]].<br>
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This content has moved to [[Virtualization for Cisco Unity]].<br> Please update your bookmarks.  
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Please update your bookmarks.
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<br>
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<br>  
== Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence  ==
== Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence  ==
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{{Note| Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later.}}  
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{{Note| The latest release of Cisco Unified Presence (CUP)is 8.6.  These features are provided by Cisco Unified CM - IM and Presence in Release 9.0(1) and later.}}  
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<br>
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<br>  
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This content has moved to:
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This content has moved to:  
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:* [[Virtualization for Unified CM IM and Presence]] - 9.x versions
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:* [[Virtualization for Cisco Unified Presence]] - 8.x versions
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Please update your bookmarks.
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:*[[Virtualization for Unified CM IM and Presence]] - 9.x versions
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:*[[Virtualization for Cisco Unified Presence]] - 8.x versions
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Please update your bookmarks.
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<br>
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<br> <br>  
== Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)  ==
== Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)  ==
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{{Note| The information for Unified IP IVR is the same as Unified CCX.}}
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This content has moved. Please update your bookmarks:
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See also:
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*[[Virtualization for Cisco Unified Contact Center Express]]  
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*[[Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express]]  
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*[[Virtualization for Unified CCX]]
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*[[Virtualization for Cisco Unified IP IVR]]
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*[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}}
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<br>
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{| border="1"
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|+ '''Supported OVA Templates: Cisco Unified Contact Center Express'''
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|- style="background: rgb(229,228,226)"
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! colspan="2" | Application, OVA Capacity and Notes+Download Link
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! vCPU Cores
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! vRAM / Memory
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! vDisk
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! vNIC
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! Notes
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest 100 agents] (Release 8.5(1))
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| 2
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| 4 GB
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| 1x 146 GB
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:*vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
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| 1
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest 300 agents] (Release 8.0(2) and Release 8.5(1))
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| 2
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| 4 GB
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2x 146 GB
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:*vDisk 1 = Operating System and Unified CCX binaries
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:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
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| 1
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest 400 agents] (Release 8.5(1))
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| 4
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| 8 GB
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2x 146 GB
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:*vDisk 1 = Operating System and Unified CCX binaries
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:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
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| 1
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|-
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! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1))
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! 100 agents
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| 2
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| 4 GB
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| 1x 146 GB
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:*vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
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| 1
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| rowspan="3" | See [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/uccx851ig.pdf Installing Cisco Unified Contact Center Express Release 8.5(1) guide]for more information on vDisk space.
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|-
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! 300 agents
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| 2
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| 4 GB
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2x 146 GB
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:*vDisk 1 = Operating System and Unified CCX binaries
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:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
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| 1
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! 400 agents
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| 4
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| 8 GB
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2x 146 GB
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:*vDisk 1 = Operating System and Unified CCX binaries
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:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
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| 1
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|-
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! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later)
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! 100 agents
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| 2
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| 4 GB
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| 1x 146 GB
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:*vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
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| 1
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| rowspan="3" | See [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/uccx851ig.pdf Installing Cisco Unified Contact Center Express Release 9.0(1) guide]for more information on vDisk space.
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|-
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! 300 agents
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| 2
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| 4 GB
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2x 146 GB
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:*vDisk 1 = Operating System and Unified CCX binaries
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:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
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| 1
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! 400 agents
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| 4
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| 8 GB
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2x 146 GB
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:*vDisk 1 = Operating System and Unified CCX binaries
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:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
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| 1
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 9.0]  
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| 2
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| 4 GB
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| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files
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| 1
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| Capacities
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*900 named users
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*300 concurrent users
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)]
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| 2
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| 4 GB
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| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )
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| 1
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| Capacities
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*3600 named users
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*1200 concurrent users
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)]
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| 4
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| 4 GB
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| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
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| 1
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Capacities
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*300 concurrent voice recordings for Server (SPAN) and Network recording
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*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
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*'''Virtualizing '''the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2]
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| 2
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| 4 GB
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:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
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:*vDisk 2 = Optional - can be used to hold SQL Server Data files
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| 1
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Capacities
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:*900 named users
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:*300 concurrent users
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM)]  
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| 2
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| 4 GB
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:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
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:*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
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| 1
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Capacities
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:*3600 named users
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:*1200 concurrent users
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM)]  
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| 4
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| 4 GB
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:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries
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:*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
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| 1
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|
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Capacities
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:*300 concurrent voice recordings for Server (SPAN) and Network recording
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:*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
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:*'''Virtualizing''' the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.1]
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| 2
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| 2 GB
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2x 146 GB
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:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
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:*vDisk 2 = Optional - can be used to hold SQL Server Data files
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| 1
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Capacities
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:*300 named users
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:*150 concurrent users
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|-
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM)]
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| 2
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| 2 GB
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2x 146 GB
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:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
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:*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
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| 1
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Capacities
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:*300 named users
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:*150 concurrent users
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|
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|}
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<br>
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<br>  
== Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)  ==
== Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)  ==
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<br>
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<br>  
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Prime Collaboration'''  
|+ '''Supported OVA Templates: Prime Collaboration'''  
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|- style="background: rgb(229,228,226)"
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|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
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(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.  
(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.  
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<br><br>
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<br><br>  
== UC Management Suite (PM, OM, SM, SSM)  ==
== UC Management Suite (PM, OM, SM, SSM)  ==
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There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.  
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.  
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<br>
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<br>  
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments'''  
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments'''  
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|- style="background: rgb(229,228,226)"
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|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
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Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
-
<br>
+
<br>  
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution'''  
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
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*[[Unified Contact Center Enterprise]]  
*[[Unified Contact Center Enterprise]]  
-
*[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates]  
+
*[http://software.cisco.com/download/release.html?mdfid=268439622&release=1.1&relind=AVAILABLE&flowid=5210&softwareid=283914286&rellifecycle=&reltype=latest Unified CCE OVA Templates Download]  
*[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]  
*[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]  
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]  
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]  
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
-
<br>
+
<br>  
== Cisco Packaged Contact Center Enterprise  ==
== Cisco Packaged Contact Center Enterprise  ==
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{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Unified Customer Voice Portal'''  
|+ '''Supported OVA Templates: Unified Customer Voice Portal'''  
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|- style="background: rgb(229,228,226)"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
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*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)]
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)]
-
<br><br>For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table. <br><br>
+
<br><br>For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table. <br><br>  
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<br>
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<br>  
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{| border="1" cellspacing="1" cellpadding="1" width="812"
+
{| width="812" border="1" cellspacing="1" cellpadding="1"
-
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.1(1)''' <br>
+
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.1(1)''' <br>  
|-
|-
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! valign="baseline" scope="col" align="center" | Deployment&nbsp;&nbsp;  
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! align="center" valign="baseline" scope="col" | Deployment&nbsp;&nbsp;  
-
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;  
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! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;  
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! valign="baseline" scope="col" align="center" |  
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! align="center" valign="baseline" scope="col" |  
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CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
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CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;  
-
! valign="baseline" scope="col" align="center" | &nbsp;vRAM&nbsp;  
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! align="center" valign="baseline" scope="col" | &nbsp;vRAM&nbsp;  
-
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;  
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! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;  
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! valign="baseline" scope="col" align="center" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
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! align="center" valign="baseline" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
|-
|-
-
! valign="baseline" align="center" | SRE <br>
+
! align="center" valign="baseline" | SRE <br>  
-
| valign="baseline" align="center" |  
+
| align="center" valign="baseline" |  
-
&nbsp;2
+
&nbsp;2  
-
| valign="baseline" align="center" |  
+
| align="center" valign="baseline" |  
-
&nbsp;&nbsp;2200 MHz
+
&nbsp;&nbsp;2200 MHz  
-
| valign="baseline" align="center" |  
+
| align="center" valign="baseline" |  
-
&nbsp;6 GB
+
&nbsp;6 GB  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 210 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
+
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 210 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Includes a fixed 210 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
+
Includes a fixed 210 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>  
|-
|-
-
! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
+
! align="center" valign="baseline" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>  
-
| valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>
+
| align="center" valign="baseline" | &nbsp;&nbsp; 7 <br>  
-
| valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>
+
| align="center" valign="baseline" | &nbsp;&nbsp;15000 MHz <br>  
-
| valign="baseline" align="center" | &nbsp;16 GB <br>
+
| align="center" valign="baseline" | &nbsp;16 GB <br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br>Disk 3: 210 GB for media
+
Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br>Disk 3: 210 GB for media  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
User can add additional media disks. <br>
+
User can add additional media disks. <br>  
|-
|-
-
! valign="baseline" align="center" | Expansion  
+
! align="center" valign="baseline" | Expansion  
-
| valign="baseline" align="center" | &nbsp;&nbsp; 7  
+
| align="center" valign="baseline" | &nbsp;&nbsp; 7  
-
| valign="baseline" align="center" | 10000 MHz <br>
+
| align="center" valign="baseline" | 10000 MHz <br>  
-
| valign="baseline" align="center" | 16&nbsp;GB <br>
+
| align="center" valign="baseline" | 16&nbsp;GB <br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Disk 1: 80 GB for OS <br>Disk 2: 80 GB <br>Disk 3: 210 GB for media
+
Disk 1: 80 GB for OS <br>Disk 2: 80 GB <br>Disk 3: 210 GB for media  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
User can add additional media disks.
+
User can add additional media disks.  
|}
|}
-
<br>
+
<br>  
-
<br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.&nbsp;&nbsp; <br><br>
+
<br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.&nbsp;&nbsp; <br><br>  
-
{| border="1" cellspacing="1" cellpadding="1" width="812"
+
{| width="812" border="1" cellspacing="1" cellpadding="1"
-
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br>
+
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br>  
|-
|-
-
! valign="baseline" scope="col" align="center" | Deployment&nbsp;&nbsp;  
+
! align="center" valign="baseline" scope="col" | Deployment&nbsp;&nbsp;  
-
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;  
+
! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;  
-
! valign="baseline" scope="col" align="center" |  
+
! align="center" valign="baseline" scope="col" |  
-
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
+
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;  
-
! valign="baseline" scope="col" align="center" | &nbsp;vRAM&nbsp;  
+
! align="center" valign="baseline" scope="col" | &nbsp;vRAM&nbsp;  
-
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;  
+
! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;  
-
! valign="baseline" scope="col" align="center" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
+
! align="center" valign="baseline" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
|-
|-
-
! valign="baseline" align="center" | SRE <br>
+
! align="center" valign="baseline" | SRE <br>  
-
| valign="baseline" align="center" |  
+
| align="center" valign="baseline" |  
-
&nbsp;2
+
&nbsp;2  
-
| valign="baseline" align="center" |  
+
| align="center" valign="baseline" |  
-
&nbsp;&nbsp;2200 MHz
+
&nbsp;&nbsp;2200 MHz  
-
| valign="baseline" align="center" |  
+
| align="center" valign="baseline" |  
-
&nbsp;6 GB
+
&nbsp;6 GB  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
+
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
+
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>  
|-
|-
-
! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
+
! align="center" valign="baseline" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>  
-
| valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>
+
| align="center" valign="baseline" | &nbsp;&nbsp; 7 <br>  
-
| valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>
+
| align="center" valign="baseline" | &nbsp;&nbsp;15000 MHz <br>  
-
| valign="baseline" align="center" | &nbsp;8 GB <br>
+
| align="center" valign="baseline" | &nbsp;8 GB <br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>
+
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
User must add media disks prior to installation. <br>
+
User must add media disks prior to installation. <br>  
|-
|-
-
! valign="baseline" align="center" | Expansion  
+
! align="center" valign="baseline" | Expansion  
-
| valign="baseline" align="center" | &nbsp;&nbsp; 7  
+
| align="center" valign="baseline" | &nbsp;&nbsp; 7  
-
| valign="baseline" align="center" | 10000 MHz <br>
+
| align="center" valign="baseline" | 10000 MHz <br>  
-
| valign="baseline" align="center" | 8 GB <br>
+
| align="center" valign="baseline" | 8 GB <br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Disk 1: 80 GB for OS<br>Disk 2: 80 GB
+
Disk 1: 80 GB for OS<br>Disk 2: 80 GB  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
User must add media disks prior to installation.
+
User must add media disks prior to installation.  
|}
|}
-
<br>
+
<br>  
{| border="1"
{| border="1"
Line 818: Line 581:
|-
|-
! CMS_expansion_server_v8.5_vmv7  
! CMS_expansion_server_v8.5_vmv7  
-
| 7<br>
+
| 7<br>  
| 8 GB  
| 8 GB  
| 2 x 80 GB (thick provisioning)  
| 2 x 80 GB (thick provisioning)  
| 1
| 1
|-
|-
-
! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>
+
! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>  
-
| 7<br>
+
| 7<br>  
-
| 8 GB<br>
+
| 8 GB<br>  
-
| 2 X 150 GB (thick provisioning)<br>
+
| 2 X 150 GB (thick provisioning)<br>  
| 1  
| 1  
| rowspan="4" |  
| rowspan="4" |  
Line 833: Line 596:
Release 8.5(3)  
Release 8.5(3)  
-
Release 8.5(4)
+
Release 8.5(4)  
|-
|-
-
! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>
+
! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>  
-
| 7<br>
+
| 7<br>  
-
| 8 GB<br>
+
| 8 GB<br>  
-
| 2 X 300 GB (thick provisioning)<br>
+
| 2 X 300 GB (thick provisioning)<br>  
| 1
| 1
|-
|-
-
! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>
+
! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>  
-
| 7<br>
+
| 7<br>  
-
| 8 GB<br>
+
| 8 GB<br>  
-
| 2 X 600 GB (thick provisioning)<br>
+
| 2 X 600 GB (thick provisioning)<br>  
| 1
| 1
|-
|-
Line 862: Line 625:
|}
|}
-
<br>
+
<br>  
== Cisco Unified Intelligence Center  ==
== Cisco Unified Intelligence Center  ==
Line 873: Line 636:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Cisco Unified Intelligence Center'''  
|+ '''Supported OVA Templates: Cisco Unified Intelligence Center'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 898: Line 661:
{| border="1"
{| border="1"
-
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>'''
+
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 915: Line 678:
| <br>
| <br>
|-
|-
-
! CCMP Web Server (&lt; 8000 Agents) <br>
+
! CCMP Web Server (&lt; 8000 Agents) <br>  
-
| 4<br>
+
| 4<br>  
-
| 4 GB<br>
+
| 4 GB<br>  
-
| 1x 100 GB<br>
+
| 1x 100 GB<br>  
-
| 1<br>
+
| 1<br>  
| <br>
| <br>
|-
|-
Line 936: Line 699:
| <br>
| <br>
|-
|-
-
! CCMP DB Server Large Deployment (&gt; 8000 Agents) <br>
+
! CCMP DB Server Large Deployment (&gt; 8000 Agents) <br>  
-
| 8<br>
+
| 8<br>  
-
| 16 GB<br>
+
| 16 GB<br>  
-
| 1 x 100 GB, 1 x 200 GB<br>
+
| 1 x 100 GB, 1 x 200 GB<br>  
-
| 1<br>
+
| 1<br>  
| <br>
| <br>
|}
|}
Line 953: Line 716:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Cisco SocialMiner'''  
|+ '''Supported OVA Templates: Cisco SocialMiner'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 995: Line 758:
Deployment Option:  
Deployment Option:  
-
100 agents - Email Only<br>
+
100 agents - Email Only<br>  
| Single Server-All Components  
| Single Server-All Components  
Line 1,012: Line 775:
Deployment Option:  
Deployment Option:  
-
200 agents - Email Only<br>
+
200 agents - Email Only<br>  
| Single Server-All Components  
| Single Server-All Components  
Line 1,029: Line 792:
Deployment Option:  
Deployment Option:  
-
100 agents -&nbsp;Chat Only  
+
100 agents -&nbsp;Chat Only or
-
<br>
+
100 agents - Email and Chat&nbsp;&nbsp;
| All components except web  
| All components except web  
Line 1,054: Line 817:
Deployment Option:  
Deployment Option:  
-
200 agents - Chat only&nbsp; <br>
+
200 agents - Chat only&nbsp; or<br> 200 agents - Email and Chat
| All components except web&nbsp;  
| All components except web&nbsp;  
Line 1,079: Line 842:
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack  
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack  
-
<br>
+
<br>  
-
<br>
+
<br>  
| File Server  
| File Server  
Line 1,120: Line 883:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v9.0.ova]<br>
+
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v9.0.ova]<br>  
Deployed Template Name:  
Deployed Template Name:  
Line 1,128: Line 891:
Deployment Option:  
Deployment Option:  
-
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>
+
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>  
-
<br>
+
<br>  
| File Server  
| File Server  
Line 1,145: Line 908:
|-
|-
| Application Server  
| Application Server  
-
| 1&nbsp;  
+
| 2&nbsp;  
| 2  
| 2  
| 1 x 80GB  
| 1 x 80GB  
Line 1,151: Line 914:
|-
|-
| Web Server  
| Web Server  
-
| 1&nbsp;  
+
| 2&nbsp;  
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
Line 1,177: Line 940:
Deployment Option:  
Deployment Option:  
-
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>
+
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>  
| File Server  
| File Server  
Line 1,192: Line 955:
|-
|-
| Application Server  
| Application Server  
-
| 1&nbsp;  
+
| 3&nbsp;  
| 2  
| 2  
| 1 x 80GB  
| 1 x 80GB  
Line 1,198: Line 961:
|-
|-
| Web Server  
| Web Server  
-
| 1&nbsp;  
+
| 3&nbsp;  
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
Line 1,224: Line 987:
Deployment Option:  
Deployment Option:  
-
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>
+
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>  
| File Server  
| File Server  
Line 1,239: Line 1,002:
|-
|-
| Application Server  
| Application Server  
-
| 1&nbsp;  
+
| 4&nbsp;  
| 2  
| 2  
| 1 x 80GB  
| 1 x 80GB  
Line 1,245: Line 1,008:
|-
|-
| Web Server  
| Web Server  
-
| 1&nbsp;  
+
| 4&nbsp;  
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
Line 1,271: Line 1,034:
Deployment Option:  
Deployment Option:  
-
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>
+
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>  
| File Server  
| File Server  
Line 1,286: Line 1,049:
|-
|-
| Application Server  
| Application Server  
-
| 1&nbsp;  
+
| 5&nbsp;  
| 2  
| 2  
| 1 x 80GB  
| 1 x 80GB  
Line 1,292: Line 1,055:
|-
|-
| Web Server  
| Web Server  
-
| 1&nbsp;  
+
| 5&nbsp;  
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
Line 1,326: Line 1,089:
Deployment Option:  
Deployment Option:  
-
100 agents - Email Only
+
100 agents - Email Only  
| Application, Services Server ,File server Messaging Server ,Web Server and Database server  
| Application, Services Server ,File server Messaging Server ,Web Server and Database server  
Line 1,339: Line 1,102:
Deployment Option:  
Deployment Option:  
-
140 agents - Email Only
+
140 agents - Email Only  
| Application, Services Server ,File server Messaging Server and Web server  
| Application, Services Server ,File server Messaging Server and Web server  
Line 1,360: Line 1,123:
100 agents - Chat only or  
100 agents - Chat only or  
-
100 agents - Email and Chat
+
100 agents - Email and Chat  
| Application, Services Server ,File server Messaging Server and Database server  
| Application, Services Server ,File server Messaging Server and Database server  
Line 1,379: Line 1,142:
Deployment Option:  
Deployment Option:  
-
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack
+
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack  
| Web Server  
| Web Server  
Line 1,422: Line 1,185:
Deployment Option:  
Deployment Option:  
-
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack
+
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack  
| Web Server  
| Web Server  
Line 1,465: Line 1,228:
Deployment Option:  
Deployment Option:  
-
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack
+
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack  
| Web Server  
| Web Server  
Line 1,508: Line 1,271:
Deployment Option:  
Deployment Option:  
-
1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack
+
1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack  
| Web Server  
| Web Server  
Line 1,551: Line 1,314:
Deployment Option:  
Deployment Option:  
-
1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack
+
1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack  
| Web Server  
| Web Server  
Line 1,592: Line 1,355:
== Cisco Media Blender  ==
== Cisco Media Blender  ==
-
{| style="width: 1054px; height: 102px" border="1" cellspacing="1" cellpadding="1" width="1054" align="center"
+
{| width="1054" align="center" style="width: 1054px; height: 102px;" border="1" cellspacing="1" cellpadding="1"
|-
|-
|  
|  
-
&nbsp;'''Application, OVA Capacity and Notes+Download Link'''
+
&nbsp;'''Application, OVA Capacity and Notes+Download Link'''  
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; '''Contents&nbsp;&nbsp;&nbsp;&nbsp;'''&nbsp;&nbsp;  
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; '''Contents&nbsp;&nbsp;&nbsp;&nbsp;'''&nbsp;&nbsp;  
Line 1,604: Line 1,367:
|-
|-
|  
|  
-
<br>[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]
+
<br>[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]  
|  
|  
&nbsp;  
&nbsp;  
-
Cisco Media Blender
+
Cisco Media Blender  
|  
|  
-
<br>1
+
<br>1  
|  
|  
-
<br>2
+
<br>2  
|  
|  
-
<br>1 x 80GB
+
<br>1 x 80GB  
|  
|  
-
<br>2
+
<br>2  
|}
|}
Line 1,643: Line 1,406:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: TelePresence Applications'''  
|+ '''Supported OVA Templates: TelePresence Applications'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
-
! vCPU Cores<br>
+
! vCPU Cores<br>  
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
Line 1,652: Line 1,415:
! <br>
! <br>
|-
|-
-
! &nbsp;[http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br>
+
! &nbsp;[http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br>  
| align="center" | 2  
| align="center" | 2  
| align="center" | 8 GB (4 GB reserved)  
| align="center" | 8 GB (4 GB reserved)  
Line 1,660: Line 1,423:
1.9.0 Supported Co-residency Configurations:  
1.9.0 Supported Co-residency Configurations:  
-
*Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br>
+
*Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br>  
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br>
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br>
-
<br>
+
<br>  
|-
|-
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br>
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Revision as of 15:58, 15 August 2013

Go to: Guidelines to Edit UC Virtualization Pages

<fck:hr>

Contents

Supported Virtual Machine OVA Templates

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Unified Communications Manager

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Cisco Emergency Responder

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Session Manager Edition

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Unified Attendant Consoles

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Cisco Intercompany Media Engine

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Cisco Unity Connection

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Cisco Unity

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Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence

Note Note: The latest release of Cisco Unified Presence (CUP)is 8.6. These features are provided by Cisco Unified CM - IM and Presence in Release 9.0(1) and later.


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Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)

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Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)


Supported OVA Templates: Prime Collaboration
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk IOPS (avg) (1) IOPS (max) (1) vNIC Notes
Prime Collaboration Provisioning up to 1K phones 1 2.33Ghz 2 GB 90 GB 100 500 1
Prime Collaboration Provisioning 1K to 10K phones 4 2.33Ghz 8 GB 120 GB(2) 100 500 1
Prime Collaboration Provisioning 10K to 100K phones app server 8 2.33Ghz 16 GB 120 GB(3) 100 500 1 requires DB VM
Prime Collaboration Provisioning 10K to 100K phones database server 8 2.33Ghz 16 GB 120 GB(3) 100 500 1 requires App VM
Prime Collaboration Provisioning 100K to 150K phones app server 8 2.33Ghz 16 GB 150 GB(3) 100 500 1 requires DB VM
Prime Collaboration Provisioning 100K to 150K phones database server 8 2.33Ghz 16 GB 150 GB(3) 100 500 1 requires App VM
Prime Collaboration Assurance 1K phones 4 2.33Ghz 8 GB 150 GB * * 1
Prime Collaboration Assurance 1K to 10K phones 8 2.33Ghz 16 GB 200 GB * * 1
Prime Collaboration Assurance 10K to 100K phones 12 2.33Ghz 24 GB 500 GB * * 1
Prime Collaboration Assurance 100K to 150K phones 18 2.33Ghz 32 GB 750 GB * * 1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)

(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.



UC Management Suite (PM, OM, SM, SSM)

There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk IOPS (avg) (1) IOPS (max) (1) vNIC Notes
CUPM up to 1K phones (VM-CUCMS_1S) 1 2.33Ghz 2 GB 1x 30 GB 100 500 1
CUPM 1K to 10K phones 4 2.33Ghz 4 GB 1x 40 GB (2) 100 500 1
CUPM 10K to 60K phones app server 4 2.33Ghz 4 GB 1x 30 GB(3) 100 500 1 requires DB VM
CUPM 10K to 60K phones database server 4 2.33Ghz 8 GB 1x 120 GB(3) 100 500 1 requires App VM
CUOM/SM 1K phones 1 2.33Ghz 3 GB 1x 50 GB 6 15 1
CUOM 10K phones (VM-CUCMS_2L) 2 2.33Ghz 8 GB 1x 72 GB 6 15 1
CUOM 45K phones (VM-CUCMS_4L) 4 2.33Ghz 8 GB 2x 60 GB 6 15 1
CUSM 10K Phones (VM-CUCMS_2) 2 2.33Ghz 4 GB 1x 72 GB 6 15 1
CUSM 45K Server (VM-CUCMS_4) 4 2.33Ghz 4 GB 2x 60 GB 6 15 1
CUSSM 10K phones (VM-CUCMS_1) 1 2.33Ghz 4 GB 1x 60 GB 6 15 1
CUSSM 45K Phones 2 2.33Ghz 4 GB 1x 72 GB 6 15 1
CUCMS 10K phones Co-resident (VM_CUCMS_8) 8 2.33Ghz 16 GB 1x 320 GB (2) 100 500 1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk vNIC Notes
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) 1 2.33Ghz 3 GB 1x 50 GB 1

Unified Contact Center Enterprise

See also:


Cisco Packaged Contact Center Enterprise

Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.

Unified Customer Voice Portal

See also:

Supported OVA Templates: Unified Customer Voice Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail) 4 4 GB 1x 146 GB 1 Template Name: Cisco Unified CVP Call Server-VXML Server.ova
Unified CVP Reporting Server (Large) 4 4 GB Disk 1 - 72 GB, Disk 2 - 438 GB 1 Template Name: Cisco Unified CVP Reporting Server.ova
Unified CVP Operations Console 2 2 GB 1x 20 GB 1 Template Name: Cisco Unified CVP Operations Console.ova

Cisco MediaSense

See also:



For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table.


Supported OVA Template: Cisco MediaSense, Release 9.1(1)
Deployment     vCPU   

CPU      reservation  

 vRAM     vDisk     Notes            
SRE

 2

  2200 MHz

 6 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB for DB 
Disk 3: 210 GB for media              

Includes a fixed 210 GB disk for media storage.
No expansion nodes supported.
No additional media storage supported.

 Primary/Secondary   
   7
  15000 MHz
 16 GB

Disk 1: 80 GB for OS
Disk 2: 600 GB for DB
Disk 3: 210 GB for media

User can add additional media disks.

Expansion    7 10000 MHz
16 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB
Disk 3: 210 GB for media

User can add additional media disks.




To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.  

Supported OVA Template: Cisco MediaSense, Release 9.0(1a)
Deployment     vCPU   

CPU      reservation  

 vRAM     vDisk     Notes            
SRE

 2

  2200 MHz

 6 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB for DB 
Disk 3: 200 GB for media              

Includes a fixed 200 GB disk for media storage.
No expansion nodes supported.
No additional media storage supported.

 Primary/Secondary   
   7
  15000 MHz
 8 GB

Disk 1: 80 GB for OS 
Disk 2: 600 GB for DB

User must add media disks prior to installation.

Expansion    7 10000 MHz
8 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB

User must add media disks prior to installation.


Supported OVA Templates: Cisco MediaSense, Release 8.5
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CMS_6T_main_server_v8.5_vmv7 7 8 GB 2 X 146 GB (thick provisioning) 1 Release 8.5(1)
CMS_12T_main_server_v8.5_vmv7 7 8 GB 2 X 300 GB (thick provisioning) 1
CMS_expansion_server_v8.5_vmv7 7
8 GB 2 x 80 GB (thick provisioning) 1
CMS_12T_primary_secondary_servers_v8.5.2_vmv7
7
8 GB
2 X 150 GB (thick provisioning)
1

Release 8.5(2)

Release 8.5(3)

Release 8.5(4)

CMS_24T_primary_secondary_servers_v8.5.2_vmv7
7
8 GB
2 X 300 GB (thick provisioning)
1
CMS_60T_primary_secondary_servers_v8.5.2_vmv7
7
8 GB
2 X 600 GB (thick provisioning)
1
CMS_expansion_server_v8.5.2_vmv7 7 8 GB 2 x 80 GB (thick provisioning) 1
CMS_SRE_v8.5_vmv7 2 6 GB 2 x 80 GB (thick provisioning)
1 x 200 GB (thick provisioning) for Media storage
1 (with static MAC address) Release 8.5(4)


Cisco Unified Intelligence Center

See also:

Supported OVA Templates: Cisco Unified Intelligence Center
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CUIC (200 Reporting Users) 4 6 GB 1x 146 GB 1

Cisco Unified Contact Center Management Portal

See also:

Supported OVA Templates: Cisco Unified Contact Center Management Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CCMP Single Server Deployment (<1500 Agents) 4 4 GB 1x 100 GB 1
CCMP Web Server (< 8000 Agents)
4
4 GB
1x 100 GB
1

CCMP DB Server (< 8000 Agents) 8 8 GB 2x 100 GB 1
CCMP Web/App Server Large Deployment (> 8000 Agents) 8 16 GB 1x 100 GB 1
CCMP DB Server Large Deployment (> 8000 Agents)
8
16 GB
1 x 100 GB, 1 x 200 GB
1

Cisco SocialMiner

See also:

Supported OVA Templates: Cisco SocialMiner
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC
Large deployment option 4 12 GB 1x 146 GB and 1x 256 GB 1
Small deployment option 2 8 GB 2x 80GB 1


Cisco Unified Email Interaction Manager and Web Interaction Manager

Release 9.0

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory

EIMWIM_Template_1_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_1

Deployment Option:

100 agents - Email Only

Single Server-All Components 1 1 x 80GB 4 GB

EIMWIM_Template_2_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_2

Deployment Option:

200 agents - Email Only

Single Server-All Components 1 1 x 80GB 16 GB 

EIMWIM_Template_3_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_3

Deployment Option:

100 agents - Chat Only or

100 agents - Email and Chat  

All components except web 1 1 x 80GB 4 GB
Web Server 1 1 x 80GB 1 GB 

EIMWEIMWIM_Template_4_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_4

Deployment Option:

200 agents - Chat only  or
200 agents - Email and Chat

All components except web  1 1 x 80GB 16 GB 
Web Server 1 1 1 x 80GB 1 GB 

EIMWIM_Template_5_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_5

Deployment Option:

250 Agents - Email and Chat or
120 Agents - BC and CallBack



File Server 1 2 1 x 80GB 2 GB
Messaging Server 1 2 1 x 80GB 2 GB
Application Server 1 2 1 x 80GB 2 GB
Web Server 1 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 1 x 80 GB for OS and 1 x 150 GB for DB 4 GB

EIMWIM_Template_6_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_6

Deployment Option:

500 Agents - Email and Chat or
240 Agents - BC and CallBack


File Server 2 1 x 80GB 2 GB
Messaging Server 2 1 x 80GB 2 GB
Application Server 2 1 x 80GB 2 GB
Web Server 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 4 1 x 80 GB for OS and 1 x 438 GB for DB 8 GB 

EIMWIM_Template_7_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_7

Deployment Option:

750 Agents - Email and Chat or
360 Agents - BC and CallBack

File Server 2 1 x 80GB 2 GB
Messaging Server 2 1 x 80GB 2 GB
Application Server 2 1 x 80GB 2 GB
Web Server 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB for DB 16 GB

EIMWIM_Template_8_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_8

Deployment Option:

1000 Agents - Email and Chat or
480 Agents - BC and CallBack

File Server 2 1 x 80GB 2 GB 
Messaging Server 2 1 x 80GB 2 GB 
Application Server 2 1 x 80GB 2 GB 
Web Server 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 8 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB 16 GB 

EIMWIM_Template_9_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_9

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - BC and CallBack

File Server 2 1 x 80GB 2 GB
Messaging Server 2 1 x 80GB 2 GB
Application Server 2 1 x 80GB 2 GB
Web Server 1 1 x 80GB 1 GB 
Services Server 1 2 1 x 80GB 8 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB 16 GB


 

Release 4.4

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory
EIMWIM_Template_1_v2.0

Deployment Option:

100 agents - Email Only

Application, Services Server ,File server Messaging Server ,Web Server and Database server 1 2 1 x 80GB 4

EIMWIM_Template_2_v2.0

Deployment Option:

140 agents - Email Only

Application, Services Server ,File server Messaging Server and Web server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80GB 4

EIMWIM_Template_3_v2.0

Deployment Option:

100 agents - Chat only or

100 agents - Email and Chat

Application, Services Server ,File server Messaging Server and Database server 1 2 1 x 80GB 4
Web Server 1 1 1 x 80GB 2

EIMWIM_Template_4_v2.0

Deployment Option:

250 Agents - Email and Chat or
120 Agents - BC and CallBack

Web Server 1 1 1 x 80GB 1
Application server 1 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80 GB for OS, 1 x 150 GB for DB 4
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_5_v2.0

Deployment Option:

500 Agents - Email and Chat or
240 Agents - BC and CallBack

Web Server 2 1 1 x 80GB 1
Application server 2 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 4 1 x 80 GB for OS, 1 x 400 GB for DB 8
File Server 1 2 1 x 80GB 2
Messaging Server 1 1 1 x 80GB 2

EIMWIM_Template_6_v2.0

Deployment Option:

750 Agents - Email and Chat or
360 Agents - BC and CallBack

Web Server 3 1 1 x 80GB 1
Application server 3 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_7_v2.0

Deployment Option:

1000 Agents - Email and Chat or
480 Agents - BC and CallBack

Web Server 4 1 1 x 80GB 1
Application server 4 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_8_v2.0

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - BC and CallBack

Web Server 5 1 1 x 80GB 1
Application server 5 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

Cisco Media Blender

 Application, OVA Capacity and Notes+Download Link

        Contents       No of VM's to deploy of each component vCPU vDisk vRAM/Memory


Cisco Media Blender

 

Cisco Media Blender


1


2


1 x 80GB


2

 

Cisco Finesse

See also:

  

TelePresence Applications

Supported OVA Templates: TelePresence Applications
Application, OVA Capacity and Notes+Download Link vCPU Cores
vRAM / Memory vDisk vNIC Notes
 Cisco TelePresence Manager
2 8 GB (4 GB reserved) 1 x 200 GB 1

1.9.0 Supported Co-residency Configurations:

  • Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager.
  • 1 CTS-Manager and 1 CTMS can be installed on a single UCS server.


Cisco TelePresence Multipoint Switch
4 6 GB (2.304 GB reserved) 1 x 100 GB 1

1.9.0 Supported Co-residency Configurations:

  • 2 CTMS instances can be installed on a single UCS server.
  • 1 CTMS and 1 CTS-Manager can be installed on a single UCS server.


Cisco TelePresence Video Communications Server

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Cisco TelePresence Conductor

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