Unified Communications Virtualization Downloads (including OVA/OVF Templates)

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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>
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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>  
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----
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&lt;fck:hr&gt; <br>  
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<br>
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= Supported Virtual Machine OVA Templates  =
= Supported Virtual Machine OVA Templates  =
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'''What is an OVA?'''&nbsp; A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".
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This content has moved to [[Unified Communications Virtualization Sizing Guidelines]]. <br> Please update your bookmarks.  
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'''Do Cisco&nbsp;UC&nbsp;VMs require these OVAs?&nbsp;''' To be TAC-supported, Virtual Machines for Cisco Unified Communications applications '''must''' use one of the provided OVA templates on this page.
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*They represent what the UC apps have been tested with
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*It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks).&nbsp;
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*OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download&nbsp;Software on www.cisco.com.
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&nbsp;<br>
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'''What does "users"&nbsp;mean in tables below?'''&nbsp;&nbsp; <span style="font-weight: bold;">"U</span>'''sers"''' refers to the indicated user count at a particular BHCA, number of devices per user, device mix per&nbsp;VM, etc. using the [http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool] and the [http://www.cisco.com/go/ucsrnd design guides] . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support.
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<br>'''Where do I&nbsp;download these OVAs from?'''&nbsp; See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications.
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{{note |
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* UC apps do not support CPU oversubscription. One VM vCPU must map to one physical core (not one logical core) ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details).
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* "One vCPU to one physical core" applies for all supported CPU architectures with equivalent performance for UC ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details). E.g. one physical core on E5-2600 at 2.53+ GHz and one physical core on E7-2800 at 2.4+ GHz are equivalent for purposes of UC VM OVAs, sizing and co-residency planning.
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* Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed.
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**E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1).
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** All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on CPUs with minimum core speed of 2.53 GHz [[UC Virtualization Supported Hardware#Processors / CPUs | click here for details]], such as E5-2643/3.3 GHz or E5640 / 2.66 GHz.
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}}
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For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.  
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== Unified Communications Manager  ==
== Unified Communications Manager  ==
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*[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br>
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This content has moved to [[Virtualization for Cisco Unified Communications Manager (CUCM)]].<br> Please update your bookmarks.  
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*[[OVA Template Details for Unified CM Release 8.0]]<br>
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*[[OVA Template Details for Unified CM Release 8.5]]<br>  
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*[[OVA Template Details for Unified CM Release 8.6]]<br>
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*[[OVA Template Details for Unified CM Release 9.0]]<br>
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-
<br><br>  
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<br> <br>  
== Cisco Emergency Responder  ==
== Cisco Emergency Responder  ==
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{| border="1"
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This content has moved to [[Virtualization for Cisco Emergency Responder]].  
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|+ '''Supported OVA Templates: Cisco Emergency Responder 8.5 and 8.6'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! Application, OVA Capacity and Notes+Download Link
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! vCPU Cores and Speed per Core
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! vRAM / Memory
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! vDisk
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! vNIC
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! Notes
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! <br>
+
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|-
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! [http://www.cisco.com/cisco/pub/software/portal/select.html?&mdfid=283314470&flowid=24901&softwareid=283831649 12,000 users (C200 only)]  
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| 2 @ 2.13 GHz each<br>(600 MHz reserved)
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| 4 GB (4 GB reserved)
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| 1 x 80 GB
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| 1
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|
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Use on C200 M2 TRC#1 only.  
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Limits:
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Please update your bookmarks.
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:*12,000 IP phones
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<br> <br>
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:*2,500 analog phones
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:*1,200 roaming phones (per Emergency Responder cluster)
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:*500 LAN switches
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:*30,000 switch ports
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:*3,000 ERLs
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|-
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== Session Manager Edition  ==
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! [http://www.cisco.com/cisco/pub/software/portal/select.html?&mdfid=283314470&flowid=24901&softwareid=283831649 20,000 users]
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| 1 @ 2.55 MHz <br>(600 MHz reserved)
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| 2.25 GB (2.304 GB reserved)
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| 1 x 80 GB
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| 1
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|
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Not for use on C200 M2 TRC#1.
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Limits:
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This content has moved to [[Virtualization for Cisco Unified CM - Session Management Edition]].
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:*20,000 IP phones
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Please update your bookmarks.
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:*5,000 analog phones
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:*2,000 roaming phones (per Emergency Responder cluster)
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:*1,000 LAN switches
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:*60,000 switch ports
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:*7,500 ERLs
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|-
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<br> <br>
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! [http://www.cisco.com/cisco/pub/software/portal/select.html?&mdfid=283314470&flowid=24901&softwareid=283831649 30,000 users]
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| 2 @ 2.55 MHz each
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| 6 GB
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| 2 x 80 GB
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| 1
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|
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Not for use on C200 M2 TRC#1.
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Limits:
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== Unified Attendant Consoles  ==
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:*30,000 IP phones
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This content has moved to [[Virtualization for Cisco Unified Attendant Consoles]].
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:*10,000 analog phones
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:*3,000 roaming phones (per Emergency Responder cluster)
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:*2,000 LAN switches
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:*120,000 switch ports
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:*10,000 ERLs
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|}
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Please update your bookmarks.
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<br>  
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<br> <br>  
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{| border="1" style="width: 1077px; height: 416px;"
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== Cisco Intercompany Media Engine  ==
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|+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! rowspan="2" | VM OVA Capacity <br>
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! colspan="5" | VM OVA Parameters<br>
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! rowspan="2" | Notes <br>
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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! vCPU Cores<br>(= Physical Cores)
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! Physical CPU Load was Calibrated To
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! vRAM <br>(=Physical Memory)
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! vDisk <br>(=Physical space)
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! vNIC
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|-
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!
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Emergency Responder 12,000 users<br><br>Only for C200M2 TRC#1
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| 2 <br>(with 800 MHz reservation)<br>
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This content has moved to [[Virtualization for Cisco Intercompany Media Engine]].  
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| E5506 2.13 GHz
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| 4 GB <br>(with all&nbsp;4 GB reserved)
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| 1x 80 GB disk
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| 1
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| For use only on UCS C200M2 TRC#1.<br><br>Limits:
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:*12,000 IP phones
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:*2,500 analog phones
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:*1,200 roaming phones (per Emergency Responder cluster)
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:*500 LAN switches
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:*30,000 switch ports
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:*3,000 ERLs
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|-
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Please update your bookmarks.
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!
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Emergency Responder 20,000 users<br><br>Not for C200M2 TRC#1
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| 1 <br>(with 800 MHz reservation)<br>  
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<br> <br>  
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| E5540 2.53 GHz
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| 4 GB <br>(with all&nbsp;4 GB reserved)
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| 1x 80 GB disk with pre-aligned disk partitions
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| 1
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| Not for use on C200 M2 TRC#1.<br><br>Limits:
+
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:*20,000 IP phones
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:*5,000 analog phones
+
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:*2,000 roaming phones (per Emergency Responder cluster)
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:*1,000 LAN switches
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:*60,000 switch ports
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:*7,500 ERLs
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|-
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== Cisco Unity Connection  ==
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!
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Emergency Responder 30,000 users<br><br>Not for C200M2 TRC#1
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| 2 <br>(with 3600 MHz reservation)<br>
+
This content has moved to [[Virtualization for Cisco Unity Connection]].  
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| E5540 2.53 GH
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| 6 GB <br>(with all&nbsp;6 GB reserved)
+
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| 2x 80 GB disk
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| 1
+
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| Not for use on C200 M2 TRC#1.<br><br>Limits:
+
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:*30,000 IP phones
+
-
:*10,000 analog phones
+
-
:*3,000 roaming phones (per Emergency Responder cluster)
+
-
:*2,000 LAN switches
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:*120,000 switch ports
+
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:*10,000 ERLs
+
-
|-
+
Please update your bookmarks.
-
!
+
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Emergency Responder 40,000 users<br><br>Not for C200M2 TRC#1
+
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| 4 <br>(with 7200 MHz reservation)<br>  
+
<br> <br>  
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| E5540 2.53 GHz
+
-
| 6 GB <br>(with all&nbsp;6 GB reserved)
+
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| 2x 80 GB disk
+
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| 1
+
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| Not for use on C200 M2 TRC#1.<br><br>Limits:
+
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:*40,000 IP phones
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:*12,500 analog phones
+
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:*4,000 roaming phones (per Emergency Responder cluster)
+
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:*2,500 LAN switches
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:*150,000 switch ports
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:*12,500 ERLs
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-
<br>
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== Cisco Unity  ==
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|}
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This content has moved to [[Virtualization for Cisco Unity]].<br> Please update your bookmarks.
<br>  
<br>  
-
<br>
+
== Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence  ==
-
== Session Manager Edition  ==
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{{Note| The latest release of Cisco Unified Presence (CUP)is 8.6.  These features are provided by Cisco Unified CM - IM and Presence in Release 9.0(1) and later.}}  
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+
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{| border="1"
+
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|+ '''Supported OVA Templates: Session Manager Edition'''
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
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! Application, OVA Capacity and Notes+Download Link
+
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! vCPU Cores and Speed per Core
+
-
! vRAM / Memory
+
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! vDisk
+
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! vNIC
+
-
! Notes
+
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! <br>
+
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|-
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! [[#Unified_Communications_Manager|Use CUCM "7500 users"]]
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| See CUCM "7500 users"
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| See CUCM "7500 users"
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| See CUCM "7500 users"
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| See CUCM "7500 users"
+
-
|
+
-
|}
+
<br>  
<br>  
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== Unified Attendant Consoles  ==
+
This content has moved to:
-
{| border="1"
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:*[[Virtualization for Unified CM IM and Presence]] - 9.x versions
-
|+ '''Supported OVA Templates: Unified Attendant Consoles'''
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:*[[Virtualization for Cisco Unified Presence]] - 8.x versions
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
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! Application, OVA Capacity and Notes+Download Link
+
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! vCPU Cores
+
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! vRAM / Memory
+
-
! vDisk
+
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! vNIC
+
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! Notes
+
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! <br>
+
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|-
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! OVA for CUxAC
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| 1 @ 2.55 GHz
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| 2 GB
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| 1x 80GB
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| 1
+
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| Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described [http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html on the CUxAC datasheet]
+
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|}
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<br>
+
Please update your bookmarks.
-
== Cisco Intercompany Media Engine  ==
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<br> <br>
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=282822890&softwareid=283088407&release=9.0%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest General OVA Template Download Location]<br>
+
== Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)  ==
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<br>
+
This content has moved. Please update your bookmarks:
-
{| border="1" style="width: 712px; height: 416px;"
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*[[Virtualization for Cisco Unified Contact Center Express]]
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|+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)'''
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*[[Virtualization for Cisco Unified Work Force Optimization Suite for Cisco Unified Contact Center Express]]
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|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
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*[[Virtualization for Cisco Unified IP IVR]]
-
! rowspan="2" | VM OVA Capacity <br>
+
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! colspan="5" | VM OVA Parameters<br>
+
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! rowspan="2" | Notes <br>
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
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! vCPU Cores<br>(= Physical Cores)
+
-
! Physical CPU Load was Calibrated To
+
-
! vRAM <br>(=Physical Memory)
+
-
! vDisk <br>(=Physical space)
+
-
! vNIC
+
-
|-
+
-
!
+
-
CIME 5 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes
+
-
| 2 <br>(with 3600 MHz reservation)<br>
 
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| E5540 2.53 GHz
 
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| 6 GB <br>(with 6 GB reservation)
 
-
| 1x 80 GB disk with pre-aligned disk partitions
 
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| 1
 
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| Not for use with UCS C200M2 TRC#1 or C220M3&nbsp;TRC#2 or BE6000.<br><br>Up to 5 peer IDs.
 
<br>  
<br>  
-
|-
+
== Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)  ==
-
!
+
-
CIME 10 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes
+
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| 4 <br>(with 7200 MHz reservation)<br>
 
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| E5540 2.53 GHz
 
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| 6 GB <br>(with 6 GB reservation)
 
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| 2x 80 GB disk with pre-aligned disk partitions
 
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| 1
 
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| Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 10 peer IDs.
 
<br>  
<br>  
-
 
-
|}
 
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<br>
 
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<br>
 
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== Cisco Unity Connection  ==
 
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*[http://www.cisco.com/cisco/software/type.html?mdfid=283062758&flowid=5455 General Unity Connection OVA Template Download Location]<br>
 
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*[[OVA Template Details for Unity Connection Release 8.0]]<br>
 
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*[[OVA Template Details for Unity Connection Release 8.5]]<br>
 
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*[[OVA Template Details for Unity Connection Release 8.6.1]]<br>
 
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*[[OVA Template Details for Unity Connection Release 8.6.2]]<br>
 
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*[[OVA Template Details for Unity Connection Release 9.0.1]]<br>
 
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<br><br>
 
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== Cisco Unity  ==
 
{| border="1"
{| border="1"
-
|+ '''Supported OVA Templates: Cisco Unity'''  
+
|+ '''Supported OVA Templates: Prime Collaboration'''  
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
 +
! vCPU Speed
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
 +
! IOPS (avg) (1)
 +
! IOPS (max) (1)
! vNIC  
! vNIC  
! Notes  
! Notes  
! <br>
! <br>
|-
|-
-
! 5000 users
+
! Prime Collaboration Provisioning up to 1K phones
-
| 2 (requires VMware CPU Affinity)
+
-
| 4 GB
+
-
|
+
-
4x 24 GB
+
-
 
+
-
:*vDisk 1 = Operating system
+
-
:*vDisk 2 = Cisco Unity binaries
+
-
:*vDisk 3 = Cisco Unity logs, SQL Server transaction logs
+
-
:*vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
+
-
 
+
| 1  
| 1  
-
|  
+
| 2.33Ghz
-
*Cisco does not provide preconfigured OVA files for Cisco Unity. Please build manually using these requirements and the configuration information in [http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/cuvirtualdgx.html the Design Guide for Cisco Unity Virtualization].
+
| 2 GB
-
*Limits:
+
| 90 GB
-
 
+
| 100
-
:*48 ports
+
| 500
-
:*36 text-to-speech ports
+
-
 
+
-
|-
+
-
! 15,000 users
+
-
| 4 (requires VMware CPU Affinity)
+
-
| 4 GB
+
-
|  
+
-
4x 24 GB
+
-
 
+
-
:*vDisk 1 = Operating system
+
-
:*vDisk 2 = Cisco Unity binaries
+
-
:*vDisk 3 = Cisco Unity logs, SQL Server transaction logs
+
-
:*vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
+
-
 
+
| 1  
| 1  
-
|  
+
| <br>
-
*Cisco does not provide preconfigured OVA files for Cisco Unity. Please build manually using these requirements and the configuration information in [http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/cuvirtualdgx.html the Design Guide for Cisco Unity Virtualization].
+
-
*Limits:
+
-
 
+
-
:*144 ports
+
-
:*36 text-to-speech ports
+
-
 
+
-
|}
+
-
 
+
-
<br>  
+
-
 
+
-
== Cisco Unified Presence (referred to as IM and Presence from Release 9.0(1) and later)  ==
+
-
 
+
-
See also:
+
-
 
+
-
*[http://www.cisco.com/cisco/software/navigator.html?mdfid=280448682&i=rs General OVA Template Download Location]
+
-
*[[OVA Template Details for Unified Presence Release 8.0(x)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.5(x)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.6(1)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.6(2)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.6(3)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.6(4)]]<br>
+
-
*[[OVA Template Details for IM and Presence Release 9.0(1)]]<br>
+
-
 
+
-
<br>
+
-
 
+
-
== Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)  ==
+
-
 
+
-
{{Note| The information for Unified IP IVR is the same as Unified CCX.}}
+
-
 
+
-
See also:
+
-
 
+
-
*[[Virtualization for Unified CCX]]
+
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}}
+
-
 
+
-
<br>
+
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: Cisco Unified Contact Center Express'''
+
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! colspan="2" | Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
|-
|-
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest 100 agents] (Release 8.5(1))
+
! Prime Collaboration Provisioning 1K to 10K phones
-
| 2
+
-
| 4 GB
+
-
| 1x 146 GB
+
-
:*vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
+
-
 
+
-
| 1
+
-
|
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest 300 agents] (Release 8.0(2) and Release 8.5(1))
+
-
| 2
+
-
| 4 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
-
| 1
+
-
|
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest 400 agents] (Release 8.5(1))
+
| 4  
| 4  
 +
| 2.33Ghz
| 8 GB  
| 8 GB  
-
|  
+
| 120 GB(2)
-
2x 146 GB  
+
| 100
-
 
+
| 500
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
| 1  
| 1  
-
|  
+
| <br>
|-
|-
-
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1))
+
! Prime Collaboration Provisioning 10K to 100K phones app server
-
! 100 agents
+
| 8  
-
| 2  
+
| 2.33Ghz
-
| 4 GB  
+
| 16 GB  
-
| 1x 146 GB  
+
| 120 GB(3)
-
:*vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
+
| 100
-
 
+
| 500
| 1  
| 1  
-
| rowspan="3" | See [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/uccx851ig.pdf Installing Cisco Unified Contact Center Express Release 8.5(1) guide]for more information on vDisk space.
+
| requires DB VM
|-
|-
-
! 300 agents
+
! Prime Collaboration Provisioning 10K to 100K phones database server
-
| 2  
+
| 8
-
| 4 GB  
+
| 2.33Ghz
-
|  
+
| 16 GB  
-
2x 146 GB  
+
| 120 GB(3)
-
 
+
| 100
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
| 500
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
| 1  
| 1  
-
|  
+
| requires App VM
|-
|-
-
! 400 agents
+
! Prime Collaboration Provisioning 100K to 150K phones app server
-
| 4
+
| 8
-
| 8 GB
+
| 2.33Ghz
-
|  
+
| 16 GB
-
2x 146 GB  
+
| 150 GB(3)
-
 
+
| 100
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
| 500
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
| 1  
| 1  
-
|  
+
| requires DB VM
|-
|-
-
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later)
+
! Prime Collaboration Provisioning 100K to 150K phones database server
-
! 100 agents
+
| 8
-
| 2  
+
| 2.33Ghz
-
| 4 GB  
+
| 16 GB  
-
| 1x 146 GB  
+
| 150 GB(3)
-
:*vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
+
| 100
-
 
+
| 500
| 1  
| 1  
-
| rowspan="3" | See [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/uccx851ig.pdf Installing Cisco Unified Contact Center Express Release 9.0(1) guide]for more information on vDisk space.
+
| requires App VM
|-
|-
-
! 300 agents
+
! Prime Collaboration Assurance 1K phones
-
| 2
+
-
| 4 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
-
| 1
+
-
|
+
-
|-
+
-
! 400 agents
+
| 4  
| 4  
 +
| 2.33Ghz
| 8 GB  
| 8 GB  
-
|  
+
| 150 GB  
-
2x 146 GB  
+
| *  
-
 
+
| *  
-
:*vDisk 1 = Operating System and Unified CCX binaries
+
-
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
+
-
 
+
-
| 1
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 9.0]
+
-
| 2
+
-
| 4 GB
+
-
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files
+
| 1  
| 1  
-
| Capacities <br>• 900 named users <br>• 300 concurrent users <br>
+
| <br>
|-
|-
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)]
+
! Prime Collaboration Assurance 1K to 10K phones
-
| 2
+
| 8
-
| 4 GB  
+
| 2.33Ghz
-
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )
+
| 16 GB
 +
| 200 GB  
 +
| *
 +
| *
| 1  
| 1  
-
| Capacities <br>• 3600 named users <br>• 1200 concurrent users
+
| <br>
|-
|-
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)]
+
! Prime Collaboration Assurance 10K to 100K phones
-
| 4
+
| 12
-
| 4 GB  
+
| 2.33Ghz
-
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
+
| 24 GB
 +
| 500 GB  
 +
| *
 +
| *
| 1  
| 1  
-
| Capacities <br>• 300 concurrent voice recordings for Server (SPAN) and Network recording<br>• 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
+
| <br>
|-
|-
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2]
+
! Prime Collaboration Assurance 100K to 150K phones
-
| 2
+
| 18
-
| 4 GB  
+
| 2.33Ghz
-
|  
+
| 32 GB
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
+
| 750 GB  
-
:*vDisk 2 = Optional - can be used to hold SQL Server Data files
+
| *  
-
 
+
| *  
| 1  
| 1  
-
|  
+
| <br>
-
Capacities
+
|}
-
:*900 named users
+
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
-
:*300 concurrent users
+
-
|-
+
(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM)]
+
-
| 2
+
-
| 4 GB
+
-
|
+
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
+
-
:*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
+
-
| 1
+
<br><br>
-
|
+
-
Capacities
+
-
 
+
-
:*3600 named users
+
-
:*1200 concurrent users
+
-
 
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM)]
+
-
| 4
+
-
| 4 GB
+
-
|
+
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries
+
-
:*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
+
-
 
+
-
| 1
+
-
|
+
-
Capacities
+
-
 
+
-
:*300 concurrent voice recordings for Server (SPAN) and Network recording
+
-
:*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
+
-
:*'''Virtualizing''' the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform
+
-
 
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.1]
+
-
| 2
+
-
| 2 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
+
-
:*vDisk 2 = Optional - can be used to hold SQL Server Data files
+
-
 
+
-
| 1
+
-
|
+
-
Capacities
+
-
 
+
-
:*300 named users
+
-
:*150 concurrent users
+
-
 
+
-
|-
+
-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=1.0&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM)]
+
-
| 2
+
-
| 2 GB
+
-
|
+
-
2x 146 GB
+
-
 
+
-
:*vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
+
-
:*vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
+
-
 
+
-
| 1
+
-
|
+
-
Capacities
+
-
 
+
-
:*300 named users
+
-
:*150 concurrent users
+
-
 
+
-
|
+
-
|}
+
== UC Management Suite (PM, OM, SM, SSM)  ==
== UC Management Suite (PM, OM, SM, SSM)  ==
Line 608: Line 217:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments'''  
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments'''  
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
 +
! vCPU Speed
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
Line 621: Line 231:
! CUPM up to 1K phones (VM-CUCMS_1S)  
! CUPM up to 1K phones (VM-CUCMS_1S)  
| 1  
| 1  
 +
| 2.33Ghz
| 2 GB  
| 2 GB  
| 1x 30 GB  
| 1x 30 GB  
Line 630: Line 241:
! CUPM 1K to 10K phones  
! CUPM 1K to 10K phones  
| 4  
| 4  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 40 GB (2)  
| 1x 40 GB (2)  
Line 639: Line 251:
! CUPM 10K to 60K phones app server  
! CUPM 10K to 60K phones app server  
| 4  
| 4  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 30 GB(3)  
| 1x 30 GB(3)  
Line 648: Line 261:
! CUPM 10K to 60K phones database server  
! CUPM 10K to 60K phones database server  
| 4  
| 4  
 +
| 2.33Ghz
| 8 GB  
| 8 GB  
| 1x 120 GB(3)  
| 1x 120 GB(3)  
Line 657: Line 271:
! CUOM/SM 1K phones  
! CUOM/SM 1K phones  
| 1  
| 1  
 +
| 2.33Ghz
| 3 GB  
| 3 GB  
| 1x 50 GB  
| 1x 50 GB  
Line 666: Line 281:
! CUOM 10K phones (VM-CUCMS_2L)  
! CUOM 10K phones (VM-CUCMS_2L)  
| 2  
| 2  
 +
| 2.33Ghz
| 8 GB  
| 8 GB  
| 1x 72 GB  
| 1x 72 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 675: Line 291:
! CUOM 45K phones (VM-CUCMS_4L)  
! CUOM 45K phones (VM-CUCMS_4L)  
| 4  
| 4  
 +
| 2.33Ghz
| 8 GB  
| 8 GB  
| 2x 60 GB  
| 2x 60 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 684: Line 301:
! CUSM 10K Phones (VM-CUCMS_2)  
! CUSM 10K Phones (VM-CUCMS_2)  
| 2  
| 2  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 72 GB  
| 1x 72 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 693: Line 311:
! CUSM 45K Server (VM-CUCMS_4)  
! CUSM 45K Server (VM-CUCMS_4)  
| 4  
| 4  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 2x 60 GB  
| 2x 60 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 702: Line 321:
! CUSSM 10K phones (VM-CUCMS_1)  
! CUSSM 10K phones (VM-CUCMS_1)  
| 1  
| 1  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 60 GB  
| 1x 60 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 711: Line 331:
! CUSSM 45K Phones  
! CUSSM 45K Phones  
| 2  
| 2  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 72 GB  
| 1x 72 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 720: Line 341:
! CUCMS 10K phones Co-resident (VM_CUCMS_8)  
! CUCMS 10K phones Co-resident (VM_CUCMS_8)  
| 8  
| 8  
 +
| 2.33Ghz
| 16 GB  
| 16 GB  
| 1x 320 GB (2)  
| 1x 320 GB (2)  
Line 729: Line 351:
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
-
 
-
<br>
 
-
 
-
{| border="1"
 
-
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise Systems'''
 
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 
-
! Application, OVA Capacity and Notes+Download Link
 
-
! vCPU Cores
 
-
! vRAM / Memory
 
-
! vDisk
 
-
! vNIC
 
-
! Notes
 
-
! <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 1K Server OVA]
 
-
| 1
 
-
| 2 GB
 
-
| 1x 30 GB
 
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 1K to 10K Server OVA]
 
-
| 4
 
-
| 4 GB
 
-
| 1x 40 GB
 
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 10K to 60K App/Web Server OVA]
 
-
| 4
 
-
| 4 GB
 
-
| 1x 30 GB
 
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 10K to 60K Database Server OVA]
 
-
| 4
 
-
| 8 GB
 
-
| 1x 120 GB
 
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283884662&flowid=28561&softwareid=282773197&release=8.6&relind=AVAILABLE&rellifecycle=&reltype=latest OM, SM, SSM OVAs] CPU/Memory in table above.
 
-
|
 
-
|
 
-
|
 
-
| 1
 
-
| <br>
 
-
|}
 
<br>  
<br>  
Line 783: Line 356:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution'''  
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution'''  
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
 +
! vCPU Speed
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
Line 794: Line 368:
! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&amp;SM_1K)]  
! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&amp;SM_1K)]  
| 1  
| 1  
 +
| 2.33Ghz
| 3 GB  
| 3 GB  
| 1x 50 GB  
| 1x 50 GB  
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283315737&flowid=19121&softwareid=281934350&release=2.2&rellifecycle=&relind=AVAILABLE&reltype=latest CUPM 1K phones for HCS (HCS_PM_1K)]
 
-
| 1
 
-
| 2 GB
 
-
| 1x 30 GB
 
| 1  
| 1  
| <br>
| <br>
Line 812: Line 380:
*[[Unified Contact Center Enterprise]]  
*[[Unified Contact Center Enterprise]]  
-
*[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates]  
+
*[http://software.cisco.com/download/release.html?mdfid=268439622&release=1.1&relind=AVAILABLE&flowid=5210&softwareid=283914286&rellifecycle=&reltype=latest Unified CCE OVA Templates Download]  
*[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]  
*[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]  
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]  
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]  
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
 +
 +
<br>
 +
 +
== Cisco Packaged Contact Center Enterprise  ==
 +
 +
Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.
 +
 +
*[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files
 +
*[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides]
== Unified Customer Voice Portal  ==
== Unified Customer Voice Portal  ==
Line 822: Line 399:
*[[Unified Customer Voice Portal]]  
*[[Unified Customer Voice Portal]]  
-
*[[Unified Customer Voice Portal#Unified_CVP_Component_Capacities_and_VM_Configuration_Requirements|Unified CVP OVA Templates]]
+
*[http://www.cisco.com/cisco/software/release.html?mdfid=270563413&flowid=5229&softwareid=280840592&release=9.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CVP OVA Templates&nbsp;Download]
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Unified Customer Voice Portal'''  
|+ '''Supported OVA Templates: Unified Customer Voice Portal'''  
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 862: Line 439:
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense]  
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense]  
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=9.0.1&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 9.0(1)]
+
*[http://software.cisco.com/download/release.html?mdfid=283613140&softwareid=283733468&release=9.1.1&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.1(1)]
 +
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=9.0(1a)&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.0(1a])  
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)]
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)]
-
<br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1) has only one template. This template contains several deployment options as shown in the following table.&nbsp;&nbsp; <br><br>
+
<br><br>For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table. <br><br>  
-
{| border="1" cellspacing="1" cellpadding="1" width="812"
+
<br>
-
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1)''' <br>
+
 
 +
{| width="812" border="1" cellspacing="1" cellpadding="1"
 +
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.1(1)''' <br>  
|-
|-
-
! valign="baseline" scope="col" align="center" | Deployment&nbsp;&nbsp;  
+
! align="center" valign="baseline" scope="col" | Deployment&nbsp;&nbsp;  
-
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;  
+
! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;  
-
! valign="baseline" scope="col" align="center" |  
+
! align="center" valign="baseline" scope="col" |  
-
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
+
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;  
-
! valign="baseline" scope="col" align="center" | &nbsp;vRAM&nbsp;  
+
! align="center" valign="baseline" scope="col" | &nbsp;vRAM&nbsp;  
-
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;  
+
! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;  
-
! valign="baseline" scope="col" align="center" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
+
! align="center" valign="baseline" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
|-
|-
-
! valign="baseline" align="center" | SRE <br>
+
! align="center" valign="baseline" | SRE <br>  
-
| valign="baseline" align="center" |  
+
| align="center" valign="baseline" |  
-
&nbsp;2
+
&nbsp;2  
-
| valign="baseline" align="center" |  
+
| align="center" valign="baseline" |  
-
&nbsp;&nbsp;2200 MHz
+
&nbsp;&nbsp;2200 MHz  
-
| valign="baseline" align="center" |  
+
| align="center" valign="baseline" |  
-
&nbsp;6 GB
+
&nbsp;6 GB  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
+
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 210 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
+
Includes a fixed 210 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>  
|-
|-
-
! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
+
! align="center" valign="baseline" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>  
-
| valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>
+
| align="center" valign="baseline" | &nbsp;&nbsp; 7 <br>  
-
| valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>
+
| align="center" valign="baseline" | &nbsp;&nbsp;15000 MHz <br>  
-
| valign="baseline" align="center" | &nbsp;8 GB <br>
+
| align="center" valign="baseline" | &nbsp;16 GB <br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>
+
Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br>Disk 3: 210 GB for media
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
User must add media disks prior to installation. <br>
+
User can add additional media disks. <br>  
|-
|-
-
! valign="baseline" align="center" | Expansion  
+
! align="center" valign="baseline" | Expansion  
-
| valign="baseline" align="center" | &nbsp;&nbsp; 7  
+
| align="center" valign="baseline" | &nbsp;&nbsp; 7  
-
| valign="baseline" align="center" | 10000 MHz <br>
+
| align="center" valign="baseline" | 10000 MHz <br>  
-
| valign="baseline" align="center" | 8 GB <br>
+
| align="center" valign="baseline" | 16&nbsp;GB <br>  
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
Disk 1: 80 GB for OS<br>Disk 2: 80 GB
+
Disk 1: 80 GB for OS <br>Disk 2: 80 GB <br>Disk 3: 210 GB for media
-
| valign="top" align="left" |  
+
| align="left" valign="top" |  
-
User must add media disks prior to installation.
+
User can add additional media disks.  
|}
|}
-
<br>
+
<br>
 +
 
 +
<br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.&nbsp;&nbsp; <br><br>
 +
 
 +
{| width="812" border="1" cellspacing="1" cellpadding="1"
 +
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br>
 +
|-
 +
! align="center" valign="baseline" scope="col" | Deployment&nbsp;&nbsp;
 +
! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;
 +
! align="center" valign="baseline" scope="col" |
 +
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
 +
 
 +
! align="center" valign="baseline" scope="col" | &nbsp;vRAM&nbsp;
 +
! align="center" valign="baseline" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;
 +
! align="center" valign="baseline" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 +
|-
 +
! align="center" valign="baseline" | SRE <br>
 +
| align="center" valign="baseline" |
 +
&nbsp;2
 +
 
 +
| align="center" valign="baseline" |
 +
&nbsp;&nbsp;2200 MHz
 +
 
 +
| align="center" valign="baseline" |
 +
&nbsp;6 GB
 +
 
 +
| align="left" valign="top" |
 +
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
 +
 
 +
| align="left" valign="top" |
 +
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
 +
 
 +
|-
 +
! align="center" valign="baseline" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
 +
| align="center" valign="baseline" | &nbsp;&nbsp; 7 <br>
 +
| align="center" valign="baseline" | &nbsp;&nbsp;15000 MHz <br>
 +
| align="center" valign="baseline" | &nbsp;8 GB <br>
 +
| align="left" valign="top" |
 +
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>
 +
 
 +
| align="left" valign="top" |
 +
User must add media disks prior to installation. <br>
 +
 
 +
|-
 +
! align="center" valign="baseline" | Expansion
 +
| align="center" valign="baseline" | &nbsp;&nbsp; 7
 +
| align="center" valign="baseline" | 10000 MHz <br>
 +
| align="center" valign="baseline" | 8 GB <br>
 +
| align="left" valign="top" |
 +
Disk 1: 80 GB for OS<br>Disk 2: 80 GB
 +
 
 +
| align="left" valign="top" |
 +
User must add media disks prior to installation.
 +
 
 +
|}
 +
 
 +
<br>  
{| border="1"
{| border="1"
Line 945: Line 581:
|-
|-
! CMS_expansion_server_v8.5_vmv7  
! CMS_expansion_server_v8.5_vmv7  
-
| 7<br>
+
| 7<br>  
| 8 GB  
| 8 GB  
| 2 x 80 GB (thick provisioning)  
| 2 x 80 GB (thick provisioning)  
| 1
| 1
|-
|-
-
! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>
+
! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>  
-
| 7<br>
+
| 7<br>  
-
| 8 GB<br>
+
| 8 GB<br>  
-
| 2 X 150 GB (thick provisioning)<br>
+
| 2 X 150 GB (thick provisioning)<br>  
| 1  
| 1  
| rowspan="4" |  
| rowspan="4" |  
Line 960: Line 596:
Release 8.5(3)  
Release 8.5(3)  
-
Release 8.5(4)
+
Release 8.5(4)  
|-
|-
-
! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>
+
! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>  
-
| 7<br>
+
| 7<br>  
-
| 8 GB<br>
+
| 8 GB<br>  
-
| 2 X 300 GB (thick provisioning)<br>
+
| 2 X 300 GB (thick provisioning)<br>  
| 1
| 1
|-
|-
-
! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>
+
! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>  
-
| 7<br>
+
| 7<br>  
-
| 8 GB<br>
+
| 8 GB<br>  
-
| 2 X 600 GB (thick provisioning)<br>
+
| 2 X 600 GB (thick provisioning)<br>  
| 1
| 1
|-
|-
Line 989: Line 625:
|}
|}
-
<br>
+
<br>  
== Cisco Unified Intelligence Center  ==
== Cisco Unified Intelligence Center  ==
Line 995: Line 631:
See also:  
See also:  
-
*[[Cisco Unified Intelligence Center]]  
+
*[[Virtualization for Unified Intelligence Center|Cisco Unified Intelligence Center]]  
-
*[[Cisco Unified Intelligence Center#Unified_IC_Component_Capacities_and_VM_Configuration_Requirements|Cisco Unified Intelligence Center OVA Templates]]
+
*[http://software.cisco.com/download/release.html?mdfid=282163829&flowid=5228&softwareid=282377062&release=9.1%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest||Cisco Unified Intelligence Center OVA Templates]
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Cisco Unified Intelligence Center'''  
|+ '''Supported OVA Templates: Cisco Unified Intelligence Center'''  
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 1,021: Line 657:
See also:  
See also:  
-
*[[Support for CCMP with UCCE on UCS Hardware|Cisco Unified Contact Center Management Portal]]  
+
*[http://docwiki.cisco.com/wiki/Virtualization_for_CCMP_with_Unified_CCE_on_UCS_Hardware Cisco Unified Contact Center Management Portal]  
-
*[[Support for CCMP with UCCE on UCS Hardware#CCMP_Component_Capacities_and_VM_Configuration_Requirements|Unified CCMP OVA Templates]]
+
*[http://www.cisco.com/cisco/software/release.html?mdfid=280810493&flowid=5222&softwareid=284452241&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CCMP OVA Templates]
{| border="1"
{| border="1"
-
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal'''  
+
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>'''  
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 1,035: Line 671:
! <br>
! <br>
|-
|-
-
! Unified CCMP (1500 Agents)  
+
! CCMP Single Server Deployment (&lt;1500 Agents)  
| 4  
| 4  
| 4 GB  
| 4 GB  
Line 1,042: Line 678:
| <br>
| <br>
|-
|-
-
! Unified CCMP (Web/App Srv Only) (8000 Agents)  
+
! CCMP Web Server (&lt; 8000 Agents) <br>
-
| 4  
+
| 4<br>
-
| 4 GB  
+
| 4 GB<br>
-
| 1x 100 GB  
+
| 1x 100 GB<br>
 +
| 1<br>
 +
| <br>
 +
|-
 +
! CCMP DB Server (&lt; 8000 Agents)
 +
| 8
 +
| 8 GB
 +
| 2x 100 GB  
| 1  
| 1  
| <br>
| <br>
|-
|-
-
! Unified CCMP (DB Only) (8000 Agents)  
+
! CCMP Web/App Server Large Deployment (&gt; 8000 Agents)  
| 8  
| 8  
-
| 4 GB  
+
| 16 GB  
-
| 1x 250 GB  
+
| 1x 100 GB  
| 1  
| 1  
 +
| <br>
 +
|-
 +
! CCMP DB Server Large Deployment (&gt; 8000 Agents) <br>
 +
| 8<br>
 +
| 16 GB<br>
 +
| 1 x 100 GB, 1 x 200 GB<br>
 +
| 1<br>
| <br>
| <br>
|}
|}
Line 1,066: Line 716:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Cisco SocialMiner'''  
|+ '''Supported OVA Templates: Cisco SocialMiner'''  
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 1,086: Line 736:
|}
|}
-
== <br>Cisco Unfied Email Interaction Manager and Web Interaction Manager  ==
+
== <br>Cisco Unified Email Interaction Manager and Web Interaction Manager  ==
-
&nbsp;&nbsp;
+
=== Release 9.0  ===
-
{| cellspacing="1" cellpadding="1" border="1"
+
{| border="1" cellspacing="1" cellpadding="1"
|-
|-
! scope="col" | Application, OVA Capacity and Notes+Download Link  
! scope="col" | Application, OVA Capacity and Notes+Download Link  
Line 1,100: Line 750:
|-
|-
|  
|  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0]<br>
+
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v9.0.ova]  
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_1
Deployment Option:  
Deployment Option:  
Line 1,106: Line 760:
100 agents - Email Only<br>  
100 agents - Email Only<br>  
-
| Application, Services Server ,File server Messaging Server ,Web Server and Database server
+
| Single Server-All Components
 +
| 1
 +
| 4&nbsp;
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
|
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v9.0.ova]
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_2
 +
 
 +
Deployment Option:
 +
 
 +
200 agents - Email Only<br>
 +
 
 +
| Single Server-All Components
 +
| 1
 +
| 8&nbsp;
 +
| 1 x 80GB
 +
| 16&nbsp;GB&nbsp;
 +
|-
 +
| rowspan="2" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v9.0.ova]
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_3
 +
 
 +
Deployment Option:
 +
 
 +
100 agents -&nbsp;Chat Only or
 +
 
 +
100 agents - Email and Chat&nbsp;&nbsp;
 +
 
 +
| All components except web
 +
| 1
 +
| 4&nbsp;
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
| Web&nbsp;Server
 +
| 1
 +
| 1&nbsp;
 +
| 1 x 80GB
 +
| 1&nbsp;GB&nbsp;
 +
|-
 +
| rowspan="2" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWEIMWIM_Template_4_v9.0.ova]
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_4
 +
 
 +
Deployment Option:
 +
 
 +
200 agents - Chat only&nbsp; or<br> 200 agents - Email and Chat
 +
 
 +
| All components except web&nbsp;
 +
| 1
 +
| 8&nbsp;
 +
| 1 x 80GB
 +
| 16 GB&nbsp;
 +
|-
 +
| Web Server
 +
| 1
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB&nbsp;
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v9.0.ova]
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_5
 +
 
 +
Deployment Option:
 +
 
 +
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack
 +
 
 +
<br>
 +
 
 +
<br>
 +
 
 +
| File Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Messaging Server  
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Application Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Web Server  
 +
| 1
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
| Database Server
| 1  
| 1  
| 2&nbsp;  
| 2&nbsp;  
 +
| 1 x 80 GB for OS and 1 x 150 GB for DB
 +
| 4 GB
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v9.0.ova]<br>
 +
 +
Deployed Template Name:
 +
 +
CUEIM-WIM_CIM9_6
 +
 +
Deployment Option:
 +
 +
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>
 +
 +
<br>
 +
 +
| File Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Messaging Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Application Server
 +
| 2&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Web Server
 +
| 2&nbsp;
 +
| 1
 +
| 1 x 80GB
 +
| 1&nbsp;GB
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
| Database Server
 +
| 1
 +
| 4
 +
| 1 x 80 GB for OS and 1 x 438 GB for DB
 +
| 8 GB&nbsp;
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v9.0.ova]
 +
 +
Deployed Template Name:
 +
 +
CUEIM-WIM_CIM9_7
 +
 +
Deployment Option:
 +
 +
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>
 +
 +
| File Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Messaging Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Application Server
 +
| 3&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Web Server
 +
| 3&nbsp;
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
| Database Server
 +
| 1
 +
| 8
 +
| 1 x 80 GB for OS and 1 x 438 GB for DB for DB
 +
| 16&nbsp;GB
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v9.0.ova]
 +
 +
Deployed Template Name:
 +
 +
CUEIM-WIM_CIM9_8
 +
 +
Deployment Option:
 +
 +
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>
 +
 +
| File Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB&nbsp;
 +
|-
 +
| Messaging Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB&nbsp;
 +
|-
 +
| Application Server
 +
| 4&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB&nbsp;
 +
|-
 +
| Web Server
 +
| 4&nbsp;
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 8 GB
 +
|-
 +
| Database Server
 +
| 1
 +
| 8
 +
| 1 x 80 GB for OS and 1 x 438 GB for DB
 +
| 16 GB&nbsp;
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_9_v9.0.ova]
 +
 +
Deployed Template Name:
 +
 +
CUEIM-WIM_CIM9_9
 +
 +
Deployment Option:
 +
 +
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>
 +
 +
| File Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2&nbsp;GB
 +
|-
 +
| Messaging Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2&nbsp;GB
 +
|-
 +
| Application Server
 +
| 5&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2&nbsp;GB
 +
|-
 +
| Web Server
 +
| 5&nbsp;
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB&nbsp;
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 8 GB
 +
|-
 +
| Database Server
 +
| 1
 +
| 8
 +
| 1 x 80 GB for OS and 1 x 438 GB for DB
 +
| 16 GB
 +
|}
 +
 +
<br>&nbsp;
 +
 +
=== Release 4.4  ===
 +
 +
{| border="1" cellspacing="1" cellpadding="1"
 +
|-
 +
! scope="col" | Application, OVA Capacity and Notes+Download Link
 +
! scope="col" | Contents
 +
! scope="col" | No of VM's to deploy of each component
 +
! scope="col" | vCPU
 +
! scope="col" | vDisk
 +
! scope="col" | vRAM/Memory
 +
|-
 +
| [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0]
 +
Deployment Option:
 +
 +
100 agents - Email Only
 +
 +
| Application, Services Server ,File server Messaging Server ,Web Server and Database server
 +
| 1
 +
| 2
| 1 x 80GB  
| 1 x 80GB  
| 4
| 4
|-
|-
| rowspan="2" |  
| rowspan="2" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0]  
Deployment Option:  
Deployment Option:  
Line 1,119: Line 1,104:
140 agents - Email Only  
140 agents - Email Only  
-
<br>
+
| Application, Services Server ,File server Messaging Server and Web server  
-
 
+
-
| Application, Services Server ,File server Messaging Server and&nbsp;Web server  
+
| 1  
| 1  
| 2  
| 2  
Line 1,127: Line 1,110:
| 4
| 4
|-
|-
-
| Database&nbsp;Server  
+
| Database Server  
| 1  
| 1  
| 2  
| 2  
Line 1,134: Line 1,117:
|-
|-
| rowspan="2" |  
| rowspan="2" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0]  
Deployment Option:  
Deployment Option:  
Line 1,140: Line 1,123:
100 agents - Chat only or  
100 agents - Chat only or  
-
100 agents -&nbsp;Email and Chat&nbsp; <br>
+
100 agents - Email and Chat  
| Application, Services Server ,File server Messaging Server and Database server  
| Application, Services Server ,File server Messaging Server and Database server  
Line 1,152: Line 1,135:
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
-
| 2&nbsp;
+
| 2
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0]  
Deployment Option:  
Deployment Option:  
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack  
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack  
-
 
-
<br>
 
-
 
-
<br>
 
| Web Server  
| Web Server  
Line 1,169: Line 1,148:
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
-
| 1&nbsp;
+
| 1
|-
|-
| Application server  
| Application server  
Line 1,185: Line 1,164:
| Database Server  
| Database Server  
| 1  
| 1  
-
| 2&nbsp;
+
| 2  
-
| 1 x 80 GB for OS, 1&nbsp;x&nbsp;150 GB for DB  
+
| 1 x 80 GB for OS, 1 x 150 GB for DB  
| 4
| 4
|-
|-
Line 1,202: Line 1,181:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0]  
Deployment Option:  
Deployment Option:  
-
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>
+
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack  
-
 
+
-
<br>
+
| Web Server  
| Web Server  
-
| 2&nbsp;
+
| 2  
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
-
| 1&nbsp;
+
| 1
|-
|-
| Application server  
| Application server  
Line 1,247: Line 1,224:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0]  
Deployment Option:  
Deployment Option:  
-
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>
+
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack  
| Web Server  
| Web Server  
Line 1,275: Line 1,252:
| 8  
| 8  
| 1 x 80 GB for OS, 1 x 400 GB for DB  
| 1 x 80 GB for OS, 1 x 400 GB for DB  
-
| 16&nbsp;
+
| 16
|-
|-
| File Server  
| File Server  
Line 1,290: Line 1,267:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0]  
Deployment Option:  
Deployment Option:  
-
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>
+
1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack  
| Web Server  
| Web Server  
Line 1,303: Line 1,280:
|-
|-
| Application server  
| Application server  
-
| 4&nbsp;
+
| 4  
| 2  
| 2  
| 1 x 80GB  
| 1 x 80GB  
Line 1,333: Line 1,310:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0]  
Deployment Option:  
Deployment Option:  
-
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>
+
1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack  
| Web Server  
| Web Server  
-
| 5&nbsp;
+
| 5  
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
-
| 1&nbsp;
+
| 1
|-
|-
| Application server  
| Application server  
Line 1,349: Line 1,326:
| 2  
| 2  
| 1 x 80GB  
| 1 x 80GB  
-
| 2&nbsp;
+
| 2
|-
|-
| Services Server  
| Services Server  
Line 1,375: Line 1,352:
| 2
| 2
|}
|}
-
 
-
&nbsp;
 
== Cisco Media Blender  ==
== Cisco Media Blender  ==
-
{| width="1054" cellspacing="1" cellpadding="1" border="1" align="center" style="width: 1054px; height: 102px;"
+
{| width="1054" align="center" style="width: 1054px; height: 102px;" border="1" cellspacing="1" cellpadding="1"
|-
|-
|  
|  
Line 1,392: Line 1,367:
|-
|-
|  
|  
-
<br>[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]  
+
<br>[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]  
|  
|  
Line 1,420: Line 1,395:
*[[Virtualization for Cisco Finesse|Cisco&nbsp;Finesse]]  
*[[Virtualization for Cisco Finesse|Cisco&nbsp;Finesse]]  
-
*[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco&nbsp;Finesse OVA Templates]&nbsp;
+
*[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco&nbsp;Finesse OVA Templates]&nbsp;  
-
 
+
*[[OVA Template Details for Cisco Finesse, Release 8.5(3)|OVA Template Details for Cisco Finesse, Release 8.5(3)]]
-
{| border="1"
+
*[[OVA Template Details for Cisco Finesse, Release 9.0(1)|OVA Template Details for Cisco Finesse, Release 9.0(1)]]
-
|+ '''Supported OVA Templates: Cisco&nbsp;Finesse'''
+
*[[OVA Template Details for Cisco Finesse, Release 9.1(1)|OVA Template Details for Cisco Finesse, Release 9.1(1)]]
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! Finesse_2000_agents_v9.0.1_vm8
+
-
| 4
+
-
| 8 GB
+
-
| 1x 146 GB
+
-
| 1  
+
-
| Release 9.0(1)
+
-
|-
+
-
! Finesse_2000_agents_v1.0_vmv7&nbsp;
+
-
| 4
+
-
| 8&nbsp;GB
+
-
| 1x 146 GB
+
-
| 1  
+
-
| Release 8.5(3)
+
-
|}
+
&nbsp;&nbsp;  
&nbsp;&nbsp;  
Line 1,454: Line 1,406:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: TelePresence Applications'''  
|+ '''Supported OVA Templates: TelePresence Applications'''  
-
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
+
|- style="background: rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores<br>  
! vCPU Cores<br>  
Line 1,489: Line 1,441:
<br>  
<br>  
 +
 +
|-
 +
! Cisco TelePresence Video Communications Server
 +
| align="center" colspan="5" |
 +
This content has moved to [[Virtualization for Cisco TelePresence Video Communications Server]].
 +
 +
Please update your bookmarks. <br>
 +
 +
|-
 +
! Cisco TelePresence Conductor
 +
| align="center" colspan="5" |
 +
This content has moved to [[Virtualization for Cisco TelePresence Conductor]].
 +
 +
Please update your bookmarks. <br>
|}
|}
-
{| border="1" class="wikitable"
+
{| class="wikitable" border="1"
|-
|-
! style="background-color: rgb(255, 215, 0);" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
! style="background-color: rgb(255, 215, 0);" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
|}
|}
-
<br>
+
<br> &lt;/fck:hr&gt;

Revision as of 15:58, 15 August 2013

Go to: Guidelines to Edit UC Virtualization Pages

<fck:hr>

Contents

Supported Virtual Machine OVA Templates

This content has moved to Unified Communications Virtualization Sizing Guidelines.
Please update your bookmarks.

Unified Communications Manager

This content has moved to Virtualization for Cisco Unified Communications Manager (CUCM).
Please update your bookmarks.



Cisco Emergency Responder

This content has moved to Virtualization for Cisco Emergency Responder.

Please update your bookmarks.



Session Manager Edition

This content has moved to Virtualization for Cisco Unified CM - Session Management Edition.

Please update your bookmarks.



Unified Attendant Consoles

This content has moved to Virtualization for Cisco Unified Attendant Consoles.

Please update your bookmarks.



Cisco Intercompany Media Engine

This content has moved to Virtualization for Cisco Intercompany Media Engine.

Please update your bookmarks.



Cisco Unity Connection

This content has moved to Virtualization for Cisco Unity Connection.

Please update your bookmarks.



Cisco Unity

This content has moved to Virtualization for Cisco Unity.
Please update your bookmarks.


Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence

Note Note: The latest release of Cisco Unified Presence (CUP)is 8.6. These features are provided by Cisco Unified CM - IM and Presence in Release 9.0(1) and later.


This content has moved to:

Please update your bookmarks.



Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)

This content has moved. Please update your bookmarks:


Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)


Supported OVA Templates: Prime Collaboration
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk IOPS (avg) (1) IOPS (max) (1) vNIC Notes
Prime Collaboration Provisioning up to 1K phones 1 2.33Ghz 2 GB 90 GB 100 500 1
Prime Collaboration Provisioning 1K to 10K phones 4 2.33Ghz 8 GB 120 GB(2) 100 500 1
Prime Collaboration Provisioning 10K to 100K phones app server 8 2.33Ghz 16 GB 120 GB(3) 100 500 1 requires DB VM
Prime Collaboration Provisioning 10K to 100K phones database server 8 2.33Ghz 16 GB 120 GB(3) 100 500 1 requires App VM
Prime Collaboration Provisioning 100K to 150K phones app server 8 2.33Ghz 16 GB 150 GB(3) 100 500 1 requires DB VM
Prime Collaboration Provisioning 100K to 150K phones database server 8 2.33Ghz 16 GB 150 GB(3) 100 500 1 requires App VM
Prime Collaboration Assurance 1K phones 4 2.33Ghz 8 GB 150 GB * * 1
Prime Collaboration Assurance 1K to 10K phones 8 2.33Ghz 16 GB 200 GB * * 1
Prime Collaboration Assurance 10K to 100K phones 12 2.33Ghz 24 GB 500 GB * * 1
Prime Collaboration Assurance 100K to 150K phones 18 2.33Ghz 32 GB 750 GB * * 1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)

(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.



UC Management Suite (PM, OM, SM, SSM)

There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk IOPS (avg) (1) IOPS (max) (1) vNIC Notes
CUPM up to 1K phones (VM-CUCMS_1S) 1 2.33Ghz 2 GB 1x 30 GB 100 500 1
CUPM 1K to 10K phones 4 2.33Ghz 4 GB 1x 40 GB (2) 100 500 1
CUPM 10K to 60K phones app server 4 2.33Ghz 4 GB 1x 30 GB(3) 100 500 1 requires DB VM
CUPM 10K to 60K phones database server 4 2.33Ghz 8 GB 1x 120 GB(3) 100 500 1 requires App VM
CUOM/SM 1K phones 1 2.33Ghz 3 GB 1x 50 GB 6 15 1
CUOM 10K phones (VM-CUCMS_2L) 2 2.33Ghz 8 GB 1x 72 GB 6 15 1
CUOM 45K phones (VM-CUCMS_4L) 4 2.33Ghz 8 GB 2x 60 GB 6 15 1
CUSM 10K Phones (VM-CUCMS_2) 2 2.33Ghz 4 GB 1x 72 GB 6 15 1
CUSM 45K Server (VM-CUCMS_4) 4 2.33Ghz 4 GB 2x 60 GB 6 15 1
CUSSM 10K phones (VM-CUCMS_1) 1 2.33Ghz 4 GB 1x 60 GB 6 15 1
CUSSM 45K Phones 2 2.33Ghz 4 GB 1x 72 GB 6 15 1
CUCMS 10K phones Co-resident (VM_CUCMS_8) 8 2.33Ghz 16 GB 1x 320 GB (2) 100 500 1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk vNIC Notes
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) 1 2.33Ghz 3 GB 1x 50 GB 1

Unified Contact Center Enterprise

See also:


Cisco Packaged Contact Center Enterprise

Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.

Unified Customer Voice Portal

See also:

Supported OVA Templates: Unified Customer Voice Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail) 4 4 GB 1x 146 GB 1 Template Name: Cisco Unified CVP Call Server-VXML Server.ova
Unified CVP Reporting Server (Large) 4 4 GB Disk 1 - 72 GB, Disk 2 - 438 GB 1 Template Name: Cisco Unified CVP Reporting Server.ova
Unified CVP Operations Console 2 2 GB 1x 20 GB 1 Template Name: Cisco Unified CVP Operations Console.ova

Cisco MediaSense

See also:



For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table.


Supported OVA Template: Cisco MediaSense, Release 9.1(1)
Deployment     vCPU   

CPU      reservation  

 vRAM     vDisk     Notes            
SRE

 2

  2200 MHz

 6 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB for DB 
Disk 3: 210 GB for media              

Includes a fixed 210 GB disk for media storage.
No expansion nodes supported.
No additional media storage supported.

 Primary/Secondary   
   7
  15000 MHz
 16 GB

Disk 1: 80 GB for OS
Disk 2: 600 GB for DB
Disk 3: 210 GB for media

User can add additional media disks.

Expansion    7 10000 MHz
16 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB
Disk 3: 210 GB for media

User can add additional media disks.




To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.  

Supported OVA Template: Cisco MediaSense, Release 9.0(1a)
Deployment     vCPU   

CPU      reservation  

 vRAM     vDisk     Notes            
SRE

 2

  2200 MHz

 6 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB for DB 
Disk 3: 200 GB for media              

Includes a fixed 200 GB disk for media storage.
No expansion nodes supported.
No additional media storage supported.

 Primary/Secondary   
   7
  15000 MHz
 8 GB

Disk 1: 80 GB for OS 
Disk 2: 600 GB for DB

User must add media disks prior to installation.

Expansion    7 10000 MHz
8 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB

User must add media disks prior to installation.


Supported OVA Templates: Cisco MediaSense, Release 8.5
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CMS_6T_main_server_v8.5_vmv7 7 8 GB 2 X 146 GB (thick provisioning) 1 Release 8.5(1)
CMS_12T_main_server_v8.5_vmv7 7 8 GB 2 X 300 GB (thick provisioning) 1
CMS_expansion_server_v8.5_vmv7 7
8 GB 2 x 80 GB (thick provisioning) 1
CMS_12T_primary_secondary_servers_v8.5.2_vmv7
7
8 GB
2 X 150 GB (thick provisioning)
1

Release 8.5(2)

Release 8.5(3)

Release 8.5(4)

CMS_24T_primary_secondary_servers_v8.5.2_vmv7
7
8 GB
2 X 300 GB (thick provisioning)
1
CMS_60T_primary_secondary_servers_v8.5.2_vmv7
7
8 GB
2 X 600 GB (thick provisioning)
1
CMS_expansion_server_v8.5.2_vmv7 7 8 GB 2 x 80 GB (thick provisioning) 1
CMS_SRE_v8.5_vmv7 2 6 GB 2 x 80 GB (thick provisioning)
1 x 200 GB (thick provisioning) for Media storage
1 (with static MAC address) Release 8.5(4)


Cisco Unified Intelligence Center

See also:

Supported OVA Templates: Cisco Unified Intelligence Center
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CUIC (200 Reporting Users) 4 6 GB 1x 146 GB 1

Cisco Unified Contact Center Management Portal

See also:

Supported OVA Templates: Cisco Unified Contact Center Management Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CCMP Single Server Deployment (<1500 Agents) 4 4 GB 1x 100 GB 1
CCMP Web Server (< 8000 Agents)
4
4 GB
1x 100 GB
1

CCMP DB Server (< 8000 Agents) 8 8 GB 2x 100 GB 1
CCMP Web/App Server Large Deployment (> 8000 Agents) 8 16 GB 1x 100 GB 1
CCMP DB Server Large Deployment (> 8000 Agents)
8
16 GB
1 x 100 GB, 1 x 200 GB
1

Cisco SocialMiner

See also:

Supported OVA Templates: Cisco SocialMiner
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC
Large deployment option 4 12 GB 1x 146 GB and 1x 256 GB 1
Small deployment option 2 8 GB 2x 80GB 1


Cisco Unified Email Interaction Manager and Web Interaction Manager

Release 9.0

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory

EIMWIM_Template_1_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_1

Deployment Option:

100 agents - Email Only

Single Server-All Components 1 1 x 80GB 4 GB

EIMWIM_Template_2_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_2

Deployment Option:

200 agents - Email Only

Single Server-All Components 1 1 x 80GB 16 GB 

EIMWIM_Template_3_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_3

Deployment Option:

100 agents - Chat Only or

100 agents - Email and Chat  

All components except web 1 1 x 80GB 4 GB
Web Server 1 1 x 80GB 1 GB 

EIMWEIMWIM_Template_4_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_4

Deployment Option:

200 agents - Chat only  or
200 agents - Email and Chat

All components except web  1 1 x 80GB 16 GB 
Web Server 1 1 1 x 80GB 1 GB 

EIMWIM_Template_5_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_5

Deployment Option:

250 Agents - Email and Chat or
120 Agents - BC and CallBack



File Server 1 2 1 x 80GB 2 GB
Messaging Server 1 2 1 x 80GB 2 GB
Application Server 1 2 1 x 80GB 2 GB
Web Server 1 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 1 x 80 GB for OS and 1 x 150 GB for DB 4 GB

EIMWIM_Template_6_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_6

Deployment Option:

500 Agents - Email and Chat or
240 Agents - BC and CallBack


File Server 2 1 x 80GB 2 GB
Messaging Server 2 1 x 80GB 2 GB
Application Server 2 1 x 80GB 2 GB
Web Server 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 4 1 x 80 GB for OS and 1 x 438 GB for DB 8 GB 

EIMWIM_Template_7_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_7

Deployment Option:

750 Agents - Email and Chat or
360 Agents - BC and CallBack

File Server 2 1 x 80GB 2 GB
Messaging Server 2 1 x 80GB 2 GB
Application Server 2 1 x 80GB 2 GB
Web Server 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB for DB 16 GB

EIMWIM_Template_8_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_8

Deployment Option:

1000 Agents - Email and Chat or
480 Agents - BC and CallBack

File Server 2 1 x 80GB 2 GB 
Messaging Server 2 1 x 80GB 2 GB 
Application Server 2 1 x 80GB 2 GB 
Web Server 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 8 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB 16 GB 

EIMWIM_Template_9_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_9

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - BC and CallBack

File Server 2 1 x 80GB 2 GB
Messaging Server 2 1 x 80GB 2 GB
Application Server 2 1 x 80GB 2 GB
Web Server 1 1 x 80GB 1 GB 
Services Server 1 2 1 x 80GB 8 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB 16 GB


 

Release 4.4

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory
EIMWIM_Template_1_v2.0

Deployment Option:

100 agents - Email Only

Application, Services Server ,File server Messaging Server ,Web Server and Database server 1 2 1 x 80GB 4

EIMWIM_Template_2_v2.0

Deployment Option:

140 agents - Email Only

Application, Services Server ,File server Messaging Server and Web server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80GB 4

EIMWIM_Template_3_v2.0

Deployment Option:

100 agents - Chat only or

100 agents - Email and Chat

Application, Services Server ,File server Messaging Server and Database server 1 2 1 x 80GB 4
Web Server 1 1 1 x 80GB 2

EIMWIM_Template_4_v2.0

Deployment Option:

250 Agents - Email and Chat or
120 Agents - BC and CallBack

Web Server 1 1 1 x 80GB 1
Application server 1 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80 GB for OS, 1 x 150 GB for DB 4
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_5_v2.0

Deployment Option:

500 Agents - Email and Chat or
240 Agents - BC and CallBack

Web Server 2 1 1 x 80GB 1
Application server 2 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 4 1 x 80 GB for OS, 1 x 400 GB for DB 8
File Server 1 2 1 x 80GB 2
Messaging Server 1 1 1 x 80GB 2

EIMWIM_Template_6_v2.0

Deployment Option:

750 Agents - Email and Chat or
360 Agents - BC and CallBack

Web Server 3 1 1 x 80GB 1
Application server 3 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_7_v2.0

Deployment Option:

1000 Agents - Email and Chat or
480 Agents - BC and CallBack

Web Server 4 1 1 x 80GB 1
Application server 4 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_8_v2.0

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - BC and CallBack

Web Server 5 1 1 x 80GB 1
Application server 5 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

Cisco Media Blender

 Application, OVA Capacity and Notes+Download Link

        Contents       No of VM's to deploy of each component vCPU vDisk vRAM/Memory


Cisco Media Blender

 

Cisco Media Blender


1


2


1 x 80GB


2

 

Cisco Finesse

See also:

  

TelePresence Applications

Supported OVA Templates: TelePresence Applications
Application, OVA Capacity and Notes+Download Link vCPU Cores
vRAM / Memory vDisk vNIC Notes
 Cisco TelePresence Manager
2 8 GB (4 GB reserved) 1 x 200 GB 1

1.9.0 Supported Co-residency Configurations:

  • Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager.
  • 1 CTS-Manager and 1 CTMS can be installed on a single UCS server.


Cisco TelePresence Multipoint Switch
4 6 GB (2.304 GB reserved) 1 x 100 GB 1

1.9.0 Supported Co-residency Configurations:

  • 2 CTMS instances can be installed on a single UCS server.
  • 1 CTMS and 1 CTS-Manager can be installed on a single UCS server.


Cisco TelePresence Video Communications Server

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Cisco TelePresence Conductor

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