Unified Communications Virtualization Downloads (including OVA/OVF Templates)

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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>  
+
'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>
----
----
-
<br>  
+
<br>
= Supported Virtual Machine OVA Templates  =
= Supported Virtual Machine OVA Templates  =
-
A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".  
+
This content has moved to [[Unified Communications Virtualization Sizing Guidelines]]. <br> Please update your bookmarks.
-
Cisco Unified Communications applications '''must''' use one of the supported virtual machine configurations in the tables below in order to be supported. The OVAs contain virtual hard disks with pre-aligned disk partitions. Using the OVA is the only way to deploy the UC applications on aligned disks. Using the OVA also guarantees that all configuration of the virtual machine is correct and supported.
+
== Unified Communications Manager  ==
-
In the tables below '''users''' refers to the [http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool] and the [http://www.cisco.com/go/ucsrnd design guides] for the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. Actual capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools.  
+
This content has moved to [[Virtualization for Cisco Unified Communications Manager (CUCM)]].<br> Please update your bookmarks.
-
<br>See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications.
 
-
For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.
+
<br>
-
 
+
-
== Unified Communications Manager  ==
+
-
 
+
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*[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br>
+
-
*[[OVA Template Details for Unifed CM Release 8.0]]<br>
+
-
*[[OVA Template Details for Unifed CM Release 8.5]]<br>
+
-
*[[OVA Template Details for Unifed CM Release 8.6]]<br>
+
-
 
+
-
<br><br>  
+
== Cisco Emergency Responder  ==
== Cisco Emergency Responder  ==
-
{| border="1"
+
This content has moved to [[Virtualization for Cisco Emergency Responder]].
-
|+ '''Supported OVA Templates: Cisco Emergency Responder'''
+
-
|- style="background: rgb(229,228,226)"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores and Speed per Core
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! [http://www.cisco.com/cisco/pub/software/portal/select.html?&mdfid=283314470&flowid=24901&softwareid=283831649 12,000 users (C200 only)]  
+
-
| 2 @ 2.13 GHz each<br>(600 MHz reserved)
+
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| 4 GB (4 GB reserved)
+
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| 1 x 80 GB
+
-
| 1
+
-
|
+
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Use on C200 M2 TRC#1 only.  
+
-
Limits:
+
Please update your bookmarks.
-
:*12,000 IP phones
 
-
:*2,500 analog phones
 
-
:*1,200 roaming phones (per Emergency Responder cluster)
 
-
:*500 LAN switches
 
-
:*30,000 switch ports
 
-
:*3,000 ERLs
 
-
|-
+
<br>
-
! [http://www.cisco.com/cisco/pub/software/portal/select.html?&mdfid=283314470&flowid=24901&softwareid=283831649 20,000 users]
+
-
| 1 @ 2.55 MHz <br>(600 MHz reserved)
+
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| 2.25 GB (2.304 GB reserved)
+
-
| 1 x 80 GB
+
-
| 1
+
-
|
+
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Not for use on C200 M2 TRC#1.
+
-
Limits:
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== Session Manager Edition  ==
-
:*20,000 IP phones
+
This content has moved to [[Virtualization for Cisco Unified CM - Session Management Edition]].
-
:*5,000 analog phones
+
-
:*2,000 roaming phones (per Emergency Responder cluster)
+
-
:*1,000 LAN switches
+
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:*60,000 switch ports
+
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:*7,500 ERLs
+
-
|-
+
Please update your bookmarks.
-
! [http://www.cisco.com/cisco/pub/software/portal/select.html?&mdfid=283314470&flowid=24901&softwareid=283831649 30,000 users]
+
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| 2 @ 2.55 MHz each
+
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| 6 GB
+
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| 2 x 80 GB
+
-
| 1
+
-
|
+
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Not for use on C200 M2 TRC#1.  
+
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Limits:
 
-
 
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:*30,000 IP phones
 
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:*10,000 analog phones
 
-
:*3,000 roaming phones (per Emergency Responder cluster)
 
-
:*2,000 LAN switches
 
-
:*120,000 switch ports
 
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:*10,000 ERLs
 
-
 
-
|}
 
<br>
<br>
-
== Session Manager Edition ==
+
== Unified Attendant Consoles ==
-
{| border="1"
+
This content has moved to [[Virtualization for Cisco Unified Attendant Consoles]].
-
|+ '''Supported OVA Templates: Session Manager Edition'''
+
-
|- style="background: rgb(229,228,226)"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores and Speed per Core
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
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! [http://tools.cisco.com/support/downloads/go/ReleaseType.x?optPlat=&isPlatform=Y&mdfid=282827095&sftType=Unified+Communications+Manager+Virtual+Machine+Templates&treeName=Voice+and+Unified+Communications&modelName=Cisco+Unified+Communications+Manager+Version+8.0&mdfLevel=Software%20Version/Option&treeMdfId=278875240&modifmdfid=null&imname=&hybrid=Y&imst=N Use CUCM "7500 users"]
+
-
| See CUCM "7500 users"
+
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| See CUCM "7500 users"
+
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| See CUCM "7500 users"
+
-
| See CUCM "7500 users"
+
-
|
+
-
|}
+
-
<br>
+
Please update your bookmarks.
-
== Unified Attendant Consoles  ==
 
-
{| border="1"
+
<br>
-
|+ '''Supported OVA Templates: Unified Attendant Consoles'''
+
-
|- style="background: rgb(229,228,226)"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
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! OVA for CUxAC
+
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| 1 @ 2.55 GHz
+
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| 2 GB
+
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| 1x 80GB
+
-
| 1
+
-
| Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described [http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html on the CUxAC datasheet]
+
-
|}
+
-
 
+
-
<br>  
+
== Cisco Intercompany Media Engine  ==
== Cisco Intercompany Media Engine  ==
-
{| style="width: 712px; height: 416px" border="1"
+
This content has moved to [[Virtualization for Cisco Intercompany Media Engine]].
-
|+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)'''
+
-
|- style="background: rgb(229,228,226)"
+
-
! rowspan="2" | VM OVA Capacity <br>
+
-
! colspan="5" | VM OVA Parameters<br>
+
-
! rowspan="2" | Notes <br>
+
-
|- style="background: rgb(229,228,226)"
+
-
! vCPU Cores<br>(= Physical Cores)
+
-
! Physical CPU Load was Calibrated To
+
-
! vRAM <br>(=Physical Memory)
+
-
! vDisk <br>(=Physical space)
+
-
! vNIC
+
-
|-
+
-
!
+
-
CIME 5 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1
+
-
| 2 <br>(with 3600 MHz reservation)<br>
+
Please update your bookmarks.
-
| E5540 2.53 GHz
+
-
| 6 GB <br>(with all&nbsp;6 GB reserved)
+
-
| 1x 80 GB disk with pre-aligned disk partitions
+
-
| 1
+
-
| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 5 peer IDs.
+
-
<br>
+
-
|-
 
-
!
 
-
CIME 10 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1
 
-
| 4 <br>(with 7200 MHz reservation)<br>
+
<br>
-
| E5540 2.53 GHz
+
-
| 6 GB <br>(with all&nbsp;6 GB reserved)
+
-
| 2x 80 GB disk with pre-aligned disk partitions
+
-
| 1
+
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| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 10 peer IDs.
+
-
<br>  
+
-
|}
+
== Cisco Unity Connection  ==
-
<br>
+
This content has moved to [[Virtualization for Cisco Unity Connection]].
-
<br>
+
Please update your bookmarks.
-
== Cisco Unity Connection  ==
 
-
*[http://www.cisco.com/cisco/software/type.html?mdfid=283062758&flowid=5455 General Unity Connection OVA Template Download Location]<br>
+
<br>
-
*[[OVA Template Details for Unity Connection Release 8.0]]<br>
+
-
*[[OVA Template Details for Unity Connection Release 8.5]]<br>
+
-
*[[OVA Template Details for Unity Connection Release 8.6.1]]<br>
+
-
*[[OVA Template Details for Unity Connection Release 8.6.2]]<br>
+
-
 
+
-
<br><br>  
+
== Cisco Unity  ==
== Cisco Unity  ==
-
{| border="1"
+
This content has moved to [[Virtualization for Cisco Unity]].<br>
-
|+ '''Supported OVA Templates: Cisco Unity'''
+
Please update your bookmarks.
-
|- style="background: rgb(229,228,226)"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! 5000 users
+
-
| 2 (requires VMware CPU Affinity)
+
-
| 4 GB
+
-
|
+
-
4x 24 GB
+
-
:*vDisk 1 = Operating system
+
<br>
-
:*vDisk 2 = Cisco Unity binaries
+
-
:*vDisk 3 = Cisco Unity logs, SQL Server transaction logs
+
-
:*vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
+
-
| 1
+
== Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence  ==
-
|
+
-
*Cisco does not provide preconfigured OVA files for Cisco Unity. Please build manually using these requirements and the configuration information in [http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/cuvirtualdgx.html the Design Guide for Cisco Unity Virtualization].
+
-
*Limits:
+
-
:*48 ports
+
{{Note| Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later.}}
-
:*36 text-to-speech ports
+
-
|-
+
<br>
-
! 15,000 users
+
-
| 4 (requires VMware CPU Affinity)
+
-
| 4 GB
+
-
|
+
-
4x 24 GB
+
-
:*vDisk 1 = Operating system
+
This content has moved to:
-
:*vDisk 2 = Cisco Unity binaries
+
:* [[Virtualization for Unified CM IM and Presence]] - 9.x versions
-
:*vDisk 3 = Cisco Unity logs, SQL Server transaction logs
+
:* [[Virtualization for Cisco Unified Presence]] - 8.x versions
-
:*vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
+
-
 
+
-
| 1
+
-
|
+
-
*Cisco does not provide preconfigured OVA files for Cisco Unity. Please build manually using these requirements and the configuration information in [http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/cuvirtualdgx.html the Design Guide for Cisco Unity Virtualization].  
+
-
*Limits:
+
-
 
+
-
:*144 ports
+
-
:*36 text-to-speech ports
+
-
 
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
== Cisco Unified Presence (referred to as IM and Presence from Release 9.0(1) and later) ==
+
-
 
+
-
See also:
+
-
*[http://www.cisco.com/cisco/software/navigator.html?mdfid=280448682&i=rs General OVA Template Download Location]
+
Please update your bookmarks.
-
*[[OVA Template Details for Unified Presence Release 8.0(x)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.5(x)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.6(1)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.6(2)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.6(3)]]<br>
+
-
*[[OVA Template Details for Unified Presence Release 8.6(4)]]<br>
+
-
*[[OVA Template Details for IM and Presence Release 9.0(1)]]<br>
+
Line 322: Line 137:
|  
|  
|-
|-
-
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1) or later)  
+
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1))  
! 100 agents  
! 100 agents  
| 2  
| 2  
Line 356: Line 171:
|  
|  
|-
|-
-
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later)  
+
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later)  
! 100 agents  
! 100 agents  
| 2  
| 2  
Line 387: Line 202:
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
 +
| 1
 +
|-
 +
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 9.0]
 +
| 2
 +
| 4 GB
 +
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files
 +
| 1
 +
| Capacities
 +
*900 named users
 +
*300 concurrent users
 +
 +
|-
 +
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)]
 +
| 2
 +
| 4 GB
 +
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )
 +
| 1
 +
| Capacities
 +
*3600 named users
 +
*1200 concurrent users
 +
 +
|-
 +
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)]
 +
| 4
 +
| 4 GB
 +
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
| 1  
| 1  
|  
|  
 +
Capacities
 +
 +
*300 concurrent voice recordings for Server (SPAN) and Network recording
 +
*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
 +
*'''Virtualizing '''the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform
 +
|-
|-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2]  
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2]  
Line 432: Line 279:
:*300 concurrent voice recordings for Server (SPAN) and Network recording  
:*300 concurrent voice recordings for Server (SPAN) and Network recording  
-
:*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
+
:*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording  
-
:*Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform.
+
:*'''Virtualizing''' the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform
|-
|-
Line 469: Line 316:
:*150 concurrent users
:*150 concurrent users
 +
|
|}
|}
 +
 +
<br>
 +
 +
== Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)  ==
 +
 +
<br>
 +
 +
{| border="1"
 +
|+ '''Supported OVA Templates: Prime Collaboration'''
 +
|- style="background: rgb(229,228,226)"
 +
! Application, OVA Capacity and Notes+Download Link
 +
! vCPU Cores
 +
! vCPU Speed
 +
! vRAM / Memory
 +
! vDisk
 +
! IOPS (avg) (1)
 +
! IOPS (max) (1)
 +
! vNIC
 +
! Notes
 +
! <br>
 +
|-
 +
! Prime Collaboration Provisioning up to 1K phones
 +
| 1
 +
| 2.33Ghz
 +
| 2 GB
 +
| 90 GB
 +
| 100
 +
| 500
 +
| 1
 +
| <br>
 +
|-
 +
! Prime Collaboration Provisioning 1K to 10K phones
 +
| 4
 +
| 2.33Ghz
 +
| 8 GB
 +
| 120 GB(2)
 +
| 100
 +
| 500
 +
| 1
 +
| <br>
 +
|-
 +
! Prime Collaboration Provisioning 10K to 100K phones app server
 +
| 8
 +
| 2.33Ghz
 +
| 16 GB
 +
| 120 GB(3)
 +
| 100
 +
| 500
 +
| 1
 +
| requires DB VM
 +
|-
 +
! Prime Collaboration Provisioning 10K to 100K phones database server
 +
| 8
 +
| 2.33Ghz
 +
| 16 GB
 +
| 120 GB(3)
 +
| 100
 +
| 500
 +
| 1
 +
| requires App VM
 +
|-
 +
! Prime Collaboration Provisioning 100K to 150K phones app server
 +
| 8
 +
| 2.33Ghz
 +
| 16 GB
 +
| 150 GB(3)
 +
| 100
 +
| 500
 +
| 1
 +
| requires DB VM
 +
|-
 +
! Prime Collaboration Provisioning 100K to 150K phones database server
 +
| 8
 +
| 2.33Ghz
 +
| 16 GB
 +
| 150 GB(3)
 +
| 100
 +
| 500
 +
| 1
 +
| requires App VM
 +
|-
 +
! Prime Collaboration Assurance 1K phones
 +
| 4
 +
| 2.33Ghz
 +
| 8 GB
 +
| 150 GB
 +
| *
 +
| *
 +
| 1
 +
| <br>
 +
|-
 +
! Prime Collaboration Assurance 1K to 10K phones
 +
| 8
 +
| 2.33Ghz
 +
| 16 GB
 +
| 200 GB
 +
| *
 +
| *
 +
| 1
 +
| <br>
 +
|-
 +
! Prime Collaboration Assurance 10K to 100K phones
 +
| 12
 +
| 2.33Ghz
 +
| 24 GB
 +
| 500 GB
 +
| *
 +
| *
 +
| 1
 +
| <br>
 +
|-
 +
! Prime Collaboration Assurance 100K to 150K phones
 +
| 18
 +
| 2.33Ghz
 +
| 32 GB
 +
| 750 GB
 +
| *
 +
| *
 +
| 1
 +
| <br>
 +
|}
 +
 +
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
 +
 +
(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.
 +
 +
<br><br>
== UC Management Suite (PM, OM, SM, SSM)  ==
== UC Management Suite (PM, OM, SM, SSM)  ==
Line 475: Line 450:
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.  
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.  
-
<br>  
+
<br>
{| border="1"
{| border="1"
Line 482: Line 457:
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
 +
! vCPU Speed
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
Line 492: Line 468:
! CUPM up to 1K phones (VM-CUCMS_1S)  
! CUPM up to 1K phones (VM-CUCMS_1S)  
| 1  
| 1  
 +
| 2.33Ghz
| 2 GB  
| 2 GB  
| 1x 30 GB  
| 1x 30 GB  
Line 501: Line 478:
! CUPM 1K to 10K phones  
! CUPM 1K to 10K phones  
| 4  
| 4  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 40 GB (2)  
| 1x 40 GB (2)  
Line 510: Line 488:
! CUPM 10K to 60K phones app server  
! CUPM 10K to 60K phones app server  
| 4  
| 4  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 30 GB(3)  
| 1x 30 GB(3)  
Line 519: Line 498:
! CUPM 10K to 60K phones database server  
! CUPM 10K to 60K phones database server  
| 4  
| 4  
 +
| 2.33Ghz
| 8 GB  
| 8 GB  
| 1x 120 GB(3)  
| 1x 120 GB(3)  
Line 528: Line 508:
! CUOM/SM 1K phones  
! CUOM/SM 1K phones  
| 1  
| 1  
 +
| 2.33Ghz
| 3 GB  
| 3 GB  
| 1x 50 GB  
| 1x 50 GB  
Line 537: Line 518:
! CUOM 10K phones (VM-CUCMS_2L)  
! CUOM 10K phones (VM-CUCMS_2L)  
| 2  
| 2  
 +
| 2.33Ghz
| 8 GB  
| 8 GB  
| 1x 72 GB  
| 1x 72 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 546: Line 528:
! CUOM 45K phones (VM-CUCMS_4L)  
! CUOM 45K phones (VM-CUCMS_4L)  
| 4  
| 4  
 +
| 2.33Ghz
| 8 GB  
| 8 GB  
| 2x 60 GB  
| 2x 60 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 555: Line 538:
! CUSM 10K Phones (VM-CUCMS_2)  
! CUSM 10K Phones (VM-CUCMS_2)  
| 2  
| 2  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 72 GB  
| 1x 72 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 564: Line 548:
! CUSM 45K Server (VM-CUCMS_4)  
! CUSM 45K Server (VM-CUCMS_4)  
| 4  
| 4  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 2x 60 GB  
| 2x 60 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 573: Line 558:
! CUSSM 10K phones (VM-CUCMS_1)  
! CUSSM 10K phones (VM-CUCMS_1)  
| 1  
| 1  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 60 GB  
| 1x 60 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 582: Line 568:
! CUSSM 45K Phones  
! CUSSM 45K Phones  
| 2  
| 2  
 +
| 2.33Ghz
| 4 GB  
| 4 GB  
| 1x 72 GB  
| 1x 72 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 591: Line 578:
! CUCMS 10K phones Co-resident (VM_CUCMS_8)  
! CUCMS 10K phones Co-resident (VM_CUCMS_8)  
| 8  
| 8  
 +
| 2.33Ghz
| 16 GB  
| 16 GB  
| 1x 320 GB (2)  
| 1x 320 GB (2)  
Line 601: Line 589:
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
-
<br>
+
<br>
-
 
+
-
{| border="1"
+
-
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise Systems'''
+
-
|- style="background: rgb(229,228,226)"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 1K Server OVA]
+
-
| 1
+
-
| 2 GB
+
-
| 1x 30 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 1K to 10K Server OVA]
+
-
| 4
+
-
| 4 GB
+
-
| 1x 40 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 10K to 60K App/Web Server OVA]
+
-
| 4
+
-
| 4 GB
+
-
| 1x 30 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 10K to 60K Database Server OVA]
+
-
| 4
+
-
| 8 GB
+
-
| 1x 120 GB
+
-
| 1
+
-
| <br>
+
-
|-
+
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283884662&flowid=28561&softwareid=282773197&release=8.6&relind=AVAILABLE&rellifecycle=&reltype=latest OM, SM, SSM OVAs] CPU/Memory in table above.
+
-
|
+
-
|
+
-
|
+
-
| 1
+
-
| <br>
+
-
|}
+
-
 
+
-
<br>  
+
{| border="1"
{| border="1"
Line 657: Line 596:
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
 +
! vCPU Speed
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
Line 665: Line 605:
! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&amp;SM_1K)]  
! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&amp;SM_1K)]  
| 1  
| 1  
 +
| 2.33Ghz
| 3 GB  
| 3 GB  
| 1x 50 GB  
| 1x 50 GB  
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283315737&flowid=19121&softwareid=281934350&release=2.2&rellifecycle=&relind=AVAILABLE&reltype=latest CUPM 1K phones for HCS (HCS_PM_1K)]
 
-
| 1
 
-
| 2 GB
 
-
| 1x 30 GB
 
| 1  
| 1  
| <br>
| <br>
Line 683: Line 617:
*[[Unified Contact Center Enterprise]]  
*[[Unified Contact Center Enterprise]]  
-
*[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates]  
+
*[http://software.cisco.com/download/release.html?mdfid=268439622&release=1.1&relind=AVAILABLE&flowid=5210&softwareid=283914286&rellifecycle=&reltype=latest Unified CCE OVA Templates Download]  
-
*See also [http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]
+
*[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]
 +
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]
 +
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
-
Templates are available for Windows Server 2003 and Windows Server 2008 R2. [http://www.cisco.com/cisco/software/release.html?mdfid=268439622&release=1.1&relind=AVAILABLE&flowid=5210&softwareid=283914286&rellifecycle=&reltype=latest Download] the appropriate OVA file for the Windows OS that you are configuring. When you deploy the OVA, a drop-down list of the configurations are presented allowing you to select the appropriate configuration for the UCCE sized component that you are installing.
+
<br>
-
<br>
+
== Cisco Packaged Contact Center Enterprise  ==
-
{| border="1" cellspacing="3" cellpadding="3"
+
Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.
-
|- style="background: rgb(229,228,226)"
+
-
! Configuration Name
+
-
! vCPU Cores
+
-
! vRAM / Memory (GB)
+
-
! vDisk (GB)
+
-
! vNIC<br>
+
-
! Notes
+
-
|-
+
-
| colspan="7" | '''Note: Windows Server 2008 R2 configurations are contained in the UCCE_8.5_win2008_vmv7_v1.1.ova file, Windows Server 2003 configurations are contained in the UCCE_8.5_win2003_vmv7_v1.1.ova file'''
+
-
|-
+
-
| '''Router 12000 agents'''
+
-
| 4
+
-
| 8
+
-
| 1 x80
+
-
| 2
+
-
| Supported on Windows 2008 only&nbsp;
+
-
|-
+
-
| '''Logger&nbsp;12000 agents'''
+
-
| 4
+
-
| 8
+
-
| 1x 80 for OS<br>1x&nbsp;500 for DB
+
-
| 2
+
-
|
+
-
The two vDisks can be in the same datastore
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.  
+
*[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files
-
 
+
*[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides]
-
Supported on Windows 2008 only
+
-
 
+
-
|-
+
-
| '''Router 8000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1 x80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Logger 8000 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 150 for DB
+
-
| 2
+
-
| The two vDisks can be in the same datastore
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.  
+
-
&nbsp;
+
-
|-
+
-
| '''Rogger 4000 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 150 for DB
+
-
| 2
+
-
| The two vDisks can be in the same datastore
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.
+
-
&nbsp;
+
-
|-
+
-
| '''Agent PG – CTIOS 2000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Agent PG – CAD 1000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Agent PG – CTIOS 450 agents'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Agent PG – CAD 297 agents'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''MR PG 2000 agents 10 pims'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''MR PG 1000 agents 5 pims'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''VRU PG 9600 ports 10 pims'''
+
-
| 2
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''VRU PG 1200 ports 4 pims'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Avaya ACD PG'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| See the [http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_technical_reference_list.html Hardware and System Software Specification (Bill of Materials) for Cisco Unified ICM/Contact Center Enterprise and Hosted] for capacity information.
+
-
|-
+
-
| '''TDM ACD PG 2000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''TDM ACD PG 250 agents'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''UCC Gateway PG 2000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''UCC Gateway PG 450 agents'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Administration Client'''
+
-
| 1
+
-
| 2
+
-
| 1x 40
+
-
| 1
+
-
| &nbsp;(Client AW)
+
-
|-
+
-
| '''Administration Server - AW'''
+
-
| 1
+
-
| 2
+
-
| 1x 40
+
-
| 1
+
-
| &nbsp;
+
-
|-
+
-
| '''AW-HDS'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 500 for DB
+
-
| 1
+
-
| &nbsp;(200 reporters.)
+
-
 
+
-
The two vDisks can be in the same datastore
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.
+
-
|-
+
-
| '''AW-HDS-DDS'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 500 for DB
+
-
| 1
+
-
| &nbsp;(200 reporters.)
+
-
 
+
-
The two vDisks can be in the same datastore
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.
+
-
|-
+
-
| '''HDS-DDS'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 500 for DB
+
-
| 1
+
-
| (200 reporters.)
+
-
 
+
-
The two vDisks can be in the same datastore &nbsp;
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.
+
-
|-
+
-
| '''CCMP single box 1500 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 100
+
-
| 1
+
-
| &nbsp;
+
-
|-
+
-
| '''CCMP Web/App Svr 8000 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 100
+
-
| 1
+
-
| &nbsp;
+
-
|-
+
-
| '''CCMP with Config AW 1500 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 100
+
-
| 1
+
-
| &nbsp;
+
-
|-
+
-
| '''CCMP DB only 8000 agents'''
+
-
| 8
+
-
| 4
+
-
| 1x 250
+
-
| 1
+
-
| &nbsp;
+
-
|}
+
== Unified Customer Voice Portal  ==
== Unified Customer Voice Portal  ==
Line 920: Line 636:
*[[Unified Customer Voice Portal]]  
*[[Unified Customer Voice Portal]]  
-
*[[Unified Customer Voice Portal#Unified_CVP_Component_Capacities_and_VM_Configuration_Requirements|Unified CVP OVA Templates]]
+
*[http://www.cisco.com/cisco/software/release.html?mdfid=270563413&flowid=5229&softwareid=280840592&release=9.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CVP OVA Templates&nbsp;Download]
{| border="1"
{| border="1"
Line 960: Line 676:
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense]  
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense]  
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all| Cisco MediaSense OVA Templates]
+
*[http://software.cisco.com/download/release.html?mdfid=283613140&softwareid=283733468&release=9.1.1&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.1(1)]
 +
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=9.0(1a)&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.0(1a])
 +
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)]
 +
 
 +
<br><br>For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table. <br><br>
 +
 
 +
<br>
 +
 
 +
{| border="1" cellspacing="1" cellpadding="1" width="812"
 +
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.1(1)''' <br>
 +
|-
 +
! valign="baseline" scope="col" align="center" | Deployment&nbsp;&nbsp;
 +
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;
 +
! valign="baseline" scope="col" align="center" |
 +
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
 +
 
 +
! valign="baseline" scope="col" align="center" | &nbsp;vRAM&nbsp;
 +
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;
 +
! valign="baseline" scope="col" align="center" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 +
|-
 +
! valign="baseline" align="center" | SRE <br>
 +
| valign="baseline" align="center" |
 +
&nbsp;2
 +
 
 +
| valign="baseline" align="center" |
 +
&nbsp;&nbsp;2200 MHz
 +
 
 +
| valign="baseline" align="center" |
 +
&nbsp;6 GB
 +
 
 +
| valign="top" align="left" |
 +
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 210 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
 +
 
 +
| valign="top" align="left" |
 +
Includes a fixed 210 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
 +
 
 +
|-
 +
! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
 +
| valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>
 +
| valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>
 +
| valign="baseline" align="center" | &nbsp;16 GB <br>
 +
| valign="top" align="left" |
 +
Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br>Disk 3: 210 GB for media
 +
 
 +
| valign="top" align="left" |
 +
User can add additional media disks. <br>
 +
 
 +
|-
 +
! valign="baseline" align="center" | Expansion
 +
| valign="baseline" align="center" | &nbsp;&nbsp; 7
 +
| valign="baseline" align="center" | 10000 MHz <br>
 +
| valign="baseline" align="center" | 16&nbsp;GB <br>
 +
| valign="top" align="left" |
 +
Disk 1: 80 GB for OS <br>Disk 2: 80 GB <br>Disk 3: 210 GB for media
 +
 
 +
| valign="top" align="left" |
 +
User can add additional media disks.
 +
 
 +
|}
 +
 
 +
<br>
 +
 
 +
<br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.&nbsp;&nbsp; <br><br>
 +
 
 +
{| border="1" cellspacing="1" cellpadding="1" width="812"
 +
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br>
 +
|-
 +
! valign="baseline" scope="col" align="center" | Deployment&nbsp;&nbsp;
 +
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;
 +
! valign="baseline" scope="col" align="center" |
 +
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
 +
 
 +
! valign="baseline" scope="col" align="center" | &nbsp;vRAM&nbsp;
 +
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;
 +
! valign="baseline" scope="col" align="center" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 +
|-
 +
! valign="baseline" align="center" | SRE <br>
 +
| valign="baseline" align="center" |
 +
&nbsp;2
 +
 
 +
| valign="baseline" align="center" |
 +
&nbsp;&nbsp;2200 MHz
 +
 
 +
| valign="baseline" align="center" |
 +
&nbsp;6 GB
 +
 
 +
| valign="top" align="left" |
 +
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
 +
 
 +
| valign="top" align="left" |
 +
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
 +
 
 +
|-
 +
! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
 +
| valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>
 +
| valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>
 +
| valign="baseline" align="center" | &nbsp;8 GB <br>
 +
| valign="top" align="left" |
 +
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>
 +
 
 +
| valign="top" align="left" |
 +
User must add media disks prior to installation. <br>
 +
 
 +
|-
 +
! valign="baseline" align="center" | Expansion
 +
| valign="baseline" align="center" | &nbsp;&nbsp; 7
 +
| valign="baseline" align="center" | 10000 MHz <br>
 +
| valign="baseline" align="center" | 8 GB <br>
 +
| valign="top" align="left" |
 +
Disk 1: 80 GB for OS<br>Disk 2: 80 GB
 +
 
 +
| valign="top" align="left" |
 +
User must add media disks prior to installation.
 +
 
 +
|}
 +
 
 +
<br>
{| border="1"
{| border="1"
-
|+ '''Supported OVA Templates: Cisco MediaSense'''  
+
|+ '''Supported OVA Templates: Cisco MediaSense, Release 8.5'''  
|-
|-
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
Line 986: Line 818:
|-
|-
! CMS_expansion_server_v8.5_vmv7  
! CMS_expansion_server_v8.5_vmv7  
-
| 7<br>  
+
| 7<br>
| 8 GB  
| 8 GB  
| 2 x 80 GB (thick provisioning)  
| 2 x 80 GB (thick provisioning)  
| 1
| 1
|-
|-
-
! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>  
+
! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>
-
| 7<br>  
+
| 7<br>
-
| 8 GB<br>  
+
| 8 GB<br>
-
| 2 X 150 GB (thick provisioning)<br>  
+
| 2 X 150 GB (thick provisioning)<br>
| 1  
| 1  
| rowspan="4" |  
| rowspan="4" |  
Line 1,001: Line 833:
Release 8.5(3)  
Release 8.5(3)  
-
Release 8.5(4)  
+
Release 8.5(4)
|-
|-
-
! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>  
+
! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>
-
| 7<br>  
+
| 7<br>
-
| 8 GB<br>  
+
| 8 GB<br>
-
| 2 X 300 GB (thick provisioning)<br>  
+
| 2 X 300 GB (thick provisioning)<br>
| 1
| 1
|-
|-
-
! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>  
+
! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>
-
| 7<br>  
+
| 7<br>
-
| 8 GB<br>  
+
| 8 GB<br>
-
| 2 X 600 GB (thick provisioning)<br>  
+
| 2 X 600 GB (thick provisioning)<br>
| 1
| 1
|-
|-
Line 1,029: Line 861:
| Release 8.5(4)
| Release 8.5(4)
|}
|}
 +
 +
<br>
== Cisco Unified Intelligence Center  ==
== Cisco Unified Intelligence Center  ==
Line 1,034: Line 868:
See also:  
See also:  
-
*[[Cisco Unified Intelligence Center]]  
+
*[[Virtualization for Unified Intelligence Center|Cisco Unified Intelligence Center]]  
-
*[[Cisco Unified Intelligence Center#Unified_IC_Component_Capacities_and_VM_Configuration_Requirements|Cisco Unified Intelligence Center OVA Templates]]
+
*[http://software.cisco.com/download/release.html?mdfid=282163829&flowid=5228&softwareid=282377062&release=9.1%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest||Cisco Unified Intelligence Center OVA Templates]
{| border="1"
{| border="1"
Line 1,060: Line 894:
See also:  
See also:  
-
*[[Support for CCMP with UCCE on UCS Hardware|Cisco Unified Contact Center Management Portal]]  
+
*[http://docwiki.cisco.com/wiki/Virtualization_for_CCMP_with_Unified_CCE_on_UCS_Hardware Cisco Unified Contact Center Management Portal]  
-
*[[Support for CCMP with UCCE on UCS Hardware#CCMP_Component_Capacities_and_VM_Configuration_Requirements|Unified CCMP OVA Templates]]
+
*[http://www.cisco.com/cisco/software/release.html?mdfid=280810493&flowid=5222&softwareid=284452241&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CCMP OVA Templates]
{| border="1"
{| border="1"
-
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal'''  
+
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>'''
|- style="background: rgb(229,228,226)"
|- style="background: rgb(229,228,226)"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
Line 1,074: Line 908:
! <br>
! <br>
|-
|-
-
! Unified CCMP (1500 Agents)  
+
! CCMP Single Server Deployment (&lt;1500 Agents)  
| 4  
| 4  
| 4 GB  
| 4 GB  
Line 1,081: Line 915:
| <br>
| <br>
|-
|-
-
! Unified CCMP (Web/App Srv Only) (8000 Agents)  
+
! CCMP Web Server (&lt; 8000 Agents) <br>
-
| 4  
+
| 4<br>
-
| 4 GB  
+
| 4 GB<br>
-
| 1x 100 GB  
+
| 1x 100 GB<br>
 +
| 1<br>
 +
| <br>
 +
|-
 +
! CCMP DB Server (&lt; 8000 Agents)
 +
| 8
 +
| 8 GB
 +
| 2x 100 GB  
| 1  
| 1  
| <br>
| <br>
|-
|-
-
! Unified CCMP (DB Only) (8000 Agents)  
+
! CCMP Web/App Server Large Deployment (&gt; 8000 Agents)  
| 8  
| 8  
-
| 4 GB  
+
| 16 GB  
-
| 1x 250 GB  
+
| 1x 100 GB  
| 1  
| 1  
 +
| <br>
 +
|-
 +
! CCMP DB Server Large Deployment (&gt; 8000 Agents) <br>
 +
| 8<br>
 +
| 16 GB<br>
 +
| 1 x 100 GB, 1 x 200 GB<br>
 +
| 1<br>
| <br>
| <br>
|}
|}
Line 1,110: Line 958:
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
-
! vNIC  
+
! vNIC
|-
|-
! Large deployment option  
! Large deployment option  
Line 1,125: Line 973:
|}
|}
-
== <br>Cisco Unfied Email Interaction Manager and Web Interaction Manager  ==
+
== <br>Cisco Unified Email Interaction Manager and Web Interaction Manager  ==
-
&nbsp;&nbsp;
+
=== Release 9.0  ===
{| border="1" cellspacing="1" cellpadding="1"
{| border="1" cellspacing="1" cellpadding="1"
Line 1,139: Line 987:
|-
|-
|  
|  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0]<br>
+
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v9.0.ova]  
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_1
Deployment Option:  
Deployment Option:  
-
100 agents - Email Only<br>  
+
100 agents - Email Only<br>
-
| Application, Services Server ,File server Messaging Server ,Web Server and Database server
+
| Single Server-All Components
 +
| 1
 +
| 4&nbsp;
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
|
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v9.0.ova]
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_2
 +
 
 +
Deployment Option:
 +
 
 +
200 agents - Email Only<br>
 +
 
 +
| Single Server-All Components
 +
| 1
 +
| 8&nbsp;
 +
| 1 x 80GB
 +
| 16&nbsp;GB&nbsp;
 +
|-
 +
| rowspan="2" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v9.0.ova]
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_3
 +
 
 +
Deployment Option:
 +
 
 +
100 agents -&nbsp;Chat Only
 +
 
 +
<br>
 +
 
 +
| All components except web
 +
| 1
 +
| 4&nbsp;
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
| Web&nbsp;Server
 +
| 1
 +
| 1&nbsp;
 +
| 1 x 80GB
 +
| 1&nbsp;GB&nbsp;
 +
|-
 +
| rowspan="2" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWEIMWIM_Template_4_v9.0.ova]
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_4
 +
 
 +
Deployment Option:
 +
 
 +
200 agents - Chat only&nbsp; <br>
 +
 
 +
| All components except web&nbsp;
 +
| 1
 +
| 8&nbsp;
 +
| 1 x 80GB
 +
| 16 GB&nbsp;
 +
|-
 +
| Web Server
 +
| 1
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB&nbsp;
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v9.0.ova]
 +
 
 +
Deployed Template Name:
 +
 
 +
CUEIM-WIM_CIM9_5
 +
 
 +
Deployment Option:
 +
 
 +
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack
 +
 
 +
<br>
 +
 
 +
<br>
 +
 
 +
| File Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Messaging Server  
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Application Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Web Server  
 +
| 1
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
| Database Server
| 1  
| 1  
| 2&nbsp;  
| 2&nbsp;  
 +
| 1 x 80 GB for OS and 1 x 150 GB for DB
 +
| 4 GB
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v9.0.ova]<br>
 +
 +
Deployed Template Name:
 +
 +
CUEIM-WIM_CIM9_6
 +
 +
Deployment Option:
 +
 +
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>
 +
 +
<br>
 +
 +
| File Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Messaging Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Application Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Web Server
 +
| 1&nbsp;
 +
| 1
 +
| 1 x 80GB
 +
| 1&nbsp;GB
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
| Database Server
 +
| 1
 +
| 4
 +
| 1 x 80 GB for OS and 1 x 438 GB for DB
 +
| 8 GB&nbsp;
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v9.0.ova]
 +
 +
Deployed Template Name:
 +
 +
CUEIM-WIM_CIM9_7
 +
 +
Deployment Option:
 +
 +
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>
 +
 +
| File Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Messaging Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Application Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB
 +
|-
 +
| Web Server
 +
| 1&nbsp;
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 4 GB
 +
|-
 +
| Database Server
 +
| 1
 +
| 8
 +
| 1 x 80 GB for OS and 1 x 438 GB for DB for DB
 +
| 16&nbsp;GB
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v9.0.ova]
 +
 +
Deployed Template Name:
 +
 +
CUEIM-WIM_CIM9_8
 +
 +
Deployment Option:
 +
 +
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>
 +
 +
| File Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB&nbsp;
 +
|-
 +
| Messaging Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB&nbsp;
 +
|-
 +
| Application Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2 GB&nbsp;
 +
|-
 +
| Web Server
 +
| 1&nbsp;
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 8 GB
 +
|-
 +
| Database Server
 +
| 1
 +
| 8
 +
| 1 x 80 GB for OS and 1 x 438 GB for DB
 +
| 16 GB&nbsp;
 +
|-
 +
| rowspan="6" |
 +
[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_9_v9.0.ova]
 +
 +
Deployed Template Name:
 +
 +
CUEIM-WIM_CIM9_9
 +
 +
Deployment Option:
 +
 +
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>
 +
 +
| File Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2&nbsp;GB
 +
|-
 +
| Messaging Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2&nbsp;GB
 +
|-
 +
| Application Server
 +
| 1&nbsp;
 +
| 2
 +
| 1 x 80GB
 +
| 2&nbsp;GB
 +
|-
 +
| Web Server
 +
| 1&nbsp;
 +
| 1
 +
| 1 x 80GB
 +
| 1 GB&nbsp;
 +
|-
 +
| Services Server
 +
| 1
 +
| 2
 +
| 1 x 80GB
 +
| 8 GB
 +
|-
 +
| Database Server
 +
| 1
 +
| 8
 +
| 1 x 80 GB for OS and 1 x 438 GB for DB
 +
| 16 GB
 +
|}
 +
 +
<br>&nbsp;
 +
 +
=== Release 4.4  ===
 +
 +
{| border="1" cellspacing="1" cellpadding="1"
 +
|-
 +
! scope="col" | Application, OVA Capacity and Notes+Download Link
 +
! scope="col" | Contents
 +
! scope="col" | No of VM's to deploy of each component
 +
! scope="col" | vCPU
 +
! scope="col" | vDisk
 +
! scope="col" | vRAM/Memory
 +
|-
 +
| [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0]
 +
Deployment Option:
 +
 +
100 agents - Email Only
 +
 +
| Application, Services Server ,File server Messaging Server ,Web Server and Database server
 +
| 1
 +
| 2
| 1 x 80GB  
| 1 x 80GB  
| 4
| 4
|-
|-
| rowspan="2" |  
| rowspan="2" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0]  
Deployment Option:  
Deployment Option:  
-
140 agents - Email Only  
+
140 agents - Email Only
-
<br>
+
| Application, Services Server ,File server Messaging Server and Web server  
-
 
+
-
| Application, Services Server ,File server Messaging Server and&nbsp;Web server  
+
| 1  
| 1  
| 2  
| 2  
Line 1,166: Line 1,347:
| 4
| 4
|-
|-
-
| Database&nbsp;Server  
+
| Database Server  
| 1  
| 1  
| 2  
| 2  
Line 1,173: Line 1,354:
|-
|-
| rowspan="2" |  
| rowspan="2" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0]  
Deployment Option:  
Deployment Option:  
Line 1,179: Line 1,360:
100 agents - Chat only or  
100 agents - Chat only or  
-
100 agents -&nbsp;Email and Chat&nbsp; <br>
+
100 agents - Email and Chat
| Application, Services Server ,File server Messaging Server and Database server  
| Application, Services Server ,File server Messaging Server and Database server  
Line 1,191: Line 1,372:
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
-
| 2&nbsp;
+
| 2
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0]  
Deployment Option:  
Deployment Option:  
-
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack  
+
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack
-
 
+
-
<br>
+
-
 
+
-
<br>
+
| Web Server  
| Web Server  
Line 1,208: Line 1,385:
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
-
| 1&nbsp;
+
| 1
|-
|-
| Application server  
| Application server  
Line 1,224: Line 1,401:
| Database Server  
| Database Server  
| 1  
| 1  
-
| 2&nbsp;
+
| 2  
-
| 1 x 80 GB for OS, 1&nbsp;x&nbsp;150 GB for DB  
+
| 1 x 80 GB for OS, 1 x 150 GB for DB  
| 4
| 4
|-
|-
Line 1,241: Line 1,418:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0]  
Deployment Option:  
Deployment Option:  
-
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>
+
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack
-
 
+
-
<br>
+
| Web Server  
| Web Server  
-
| 2&nbsp;
+
| 2  
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
-
| 1&nbsp;
+
| 1
|-
|-
| Application server  
| Application server  
Line 1,286: Line 1,461:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0]  
Deployment Option:  
Deployment Option:  
-
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>
+
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack
| Web Server  
| Web Server  
Line 1,314: Line 1,489:
| 8  
| 8  
| 1 x 80 GB for OS, 1 x 400 GB for DB  
| 1 x 80 GB for OS, 1 x 400 GB for DB  
-
| 16&nbsp;
+
| 16
|-
|-
| File Server  
| File Server  
Line 1,329: Line 1,504:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0]  
Deployment Option:  
Deployment Option:  
-
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>
+
1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack
| Web Server  
| Web Server  
Line 1,342: Line 1,517:
|-
|-
| Application server  
| Application server  
-
| 4&nbsp;
+
| 4  
| 2  
| 2  
| 1 x 80GB  
| 1 x 80GB  
Line 1,372: Line 1,547:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0]<br>
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0]  
Deployment Option:  
Deployment Option:  
-
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>
+
1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack
| Web Server  
| Web Server  
-
| 5&nbsp;
+
| 5  
| 1  
| 1  
| 1 x 80GB  
| 1 x 80GB  
-
| 1&nbsp;
+
| 1
|-
|-
| Application server  
| Application server  
Line 1,388: Line 1,563:
| 2  
| 2  
| 1 x 80GB  
| 1 x 80GB  
-
| 2&nbsp;
+
| 2
|-
|-
| Services Server  
| Services Server  
Line 1,414: Line 1,589:
| 2
| 2
|}
|}
-
 
-
&nbsp;
 
== Cisco Media Blender  ==
== Cisco Media Blender  ==
Line 1,422: Line 1,595:
|-
|-
|  
|  
-
&nbsp;'''Application, OVA Capacity and Notes+Download Link'''  
+
&nbsp;'''Application, OVA Capacity and Notes+Download Link'''
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; '''Contents&nbsp;&nbsp;&nbsp;&nbsp;'''&nbsp;&nbsp;  
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; '''Contents&nbsp;&nbsp;&nbsp;&nbsp;'''&nbsp;&nbsp;  
Line 1,431: Line 1,604:
|-
|-
|  
|  
-
<br>[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]  
+
<br>[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]
|  
|  
&nbsp;  
&nbsp;  
-
Cisco Media Blender  
+
Cisco Media Blender
|  
|  
-
<br>1  
+
<br>1
|  
|  
-
<br>2  
+
<br>2
|  
|  
-
<br>1 x 80GB  
+
<br>1 x 80GB
|  
|  
-
<br>2  
+
<br>2
|}
|}
Line 1,459: Line 1,632:
*[[Virtualization for Cisco Finesse|Cisco&nbsp;Finesse]]  
*[[Virtualization for Cisco Finesse|Cisco&nbsp;Finesse]]  
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613135&flowid=30701&softwareid=284236523&release=8.5.3&relind=AVAILABLE&rellifecycle=&reltype=latest Cisco&nbsp;Finesse OVA Templates]&nbsp;
+
*[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco&nbsp;Finesse OVA Templates]&nbsp;  
-
 
+
*[[OVA Template Details for Cisco Finesse, Release 8.5(3)|OVA Template Details for Cisco Finesse, Release 8.5(3)]]
-
{| border="1"
+
*[[OVA Template Details for Cisco Finesse, Release 9.0(1)|OVA Template Details for Cisco Finesse, Release 9.0(1)]]
-
|+ '''Supported OVA Templates: Cisco&nbsp;Finesse'''
+
*[[OVA Template Details for Cisco Finesse, Release 9.1(1)|OVA Template Details for Cisco Finesse, Release 9.1(1)]]
-
|- style="background: rgb(229,228,226)"
+
-
! Application, OVA Capacity and Notes+Download Link
+
-
! vCPU Cores
+
-
! vRAM / Memory
+
-
! vDisk
+
-
! vNIC
+
-
! Notes
+
-
! <br>
+
-
|-
+
-
! Finesse_2000_agents_v1.0_vmv7&nbsp;
+
-
| 4
+
-
| 8&nbsp;GB
+
-
| 1x 146 GB
+
-
| 1  
+
-
| Release 8.5(3)
+
-
|}
+
&nbsp;&nbsp;  
&nbsp;&nbsp;  
-
{| class="wikitable" border="1"
 
-
|-
 
== TelePresence Applications  ==
== TelePresence Applications  ==
Line 1,490: Line 1,645:
|- style="background: rgb(229,228,226)"
|- style="background: rgb(229,228,226)"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
-
! vCPU Cores<br>  
+
! vCPU Cores<br>
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
Line 1,497: Line 1,652:
! <br>
! <br>
|-
|-
-
! &nbsp;[http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br>  
+
! &nbsp;[http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br>
| align="center" | 2  
| align="center" | 2  
| align="center" | 8 GB (4 GB reserved)  
| align="center" | 8 GB (4 GB reserved)  
Line 1,505: Line 1,660:
1.9.0 Supported Co-residency Configurations:  
1.9.0 Supported Co-residency Configurations:  
-
*Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br>  
+
*Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br>
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br>
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br>
-
<br>  
+
<br>
|-
|-
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br>  
+
! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br>
| align="center" | 4  
| align="center" | 4  
| align="center" | 6 GB (2.304 GB reserved)  
| align="center" | 6 GB (2.304 GB reserved)  
Line 1,522: Line 1,677:
:*1 CTMS and 1 CTS-Manager can be installed on a single UCS server.
:*1 CTMS and 1 CTS-Manager can be installed on a single UCS server.
-
<br>  
+
<br>
 +
 
 +
|-
 +
! Cisco TelePresence Video Communications Server
 +
 
 +
| align="center" colspan="5" |
 +
This content has moved to [[Virtualization for Cisco TelePresence Video Communications Server]].
 +
 
 +
Please update your bookmarks.
 +
<br>
 +
 
 +
|-
 +
! Cisco TelePresence Conductor
 +
| align="center" colspan="5" |
 +
This content has moved to [[Virtualization for Cisco TelePresence Conductor]].
 +
 
 +
Please update your bookmarks.
 +
<br>
|}
|}
-
{| border="1" class="wikitable"
+
{| class="wikitable" border="1"
|-
|-
! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
|}
|}
 +
 +
<br>

Revision as of 18:03, 3 July 2013

Go to: Guidelines to Edit UC Virtualization Pages


Contents

Supported Virtual Machine OVA Templates

This content has moved to Unified Communications Virtualization Sizing Guidelines.
Please update your bookmarks.

Unified Communications Manager

This content has moved to Virtualization for Cisco Unified Communications Manager (CUCM).
Please update your bookmarks.



Cisco Emergency Responder

This content has moved to Virtualization for Cisco Emergency Responder.

Please update your bookmarks.



Session Manager Edition

This content has moved to Virtualization for Cisco Unified CM - Session Management Edition.

Please update your bookmarks.



Unified Attendant Consoles

This content has moved to Virtualization for Cisco Unified Attendant Consoles.

Please update your bookmarks.



Cisco Intercompany Media Engine

This content has moved to Virtualization for Cisco Intercompany Media Engine.

Please update your bookmarks.



Cisco Unity Connection

This content has moved to Virtualization for Cisco Unity Connection.

Please update your bookmarks.



Cisco Unity

This content has moved to Virtualization for Cisco Unity.
Please update your bookmarks.


Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence

Note Note: Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later.


This content has moved to:

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Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)

Note Note: The information for Unified IP IVR is the same as Unified CCX.

See also:


Supported OVA Templates: Cisco Unified Contact Center Express
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
100 agents (Release 8.5(1)) 2 4 GB 1x 146 GB
  • vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
1
300 agents (Release 8.0(2) and Release 8.5(1)) 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
400 agents (Release 8.5(1)) 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
Single OVA (Release 8.5 (1)) 100 agents 2 4 GB 1x 146 GB
  • vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
1 See Installing Cisco Unified Contact Center Express Release 8.5(1) guidefor more information on vDisk space.
300 agents 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
400 agents 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
Single OVA (Release 9.0 (1) or later) 100 agents 2 4 GB 1x 146 GB
  • vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
1 See Installing Cisco Unified Contact Center Express Release 9.0(1) guidefor more information on vDisk space.
300 agents 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
400 agents 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
Unified CCX WFM 9.0 2 4 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
vDisk 2 = Optional - can be used to hold SQL Server Data files 		1 Capacities
  • 900 named users
  • 300 concurrent users
Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM) 2 4 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) 		1 Capacities
  • 3600 named users
  • 1200 concurrent users
Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM) 4 4 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries,
vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache 		1

Capacities

  • 300 concurrent voice recordings for Server (SPAN) and Network recording
  • 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
  • Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform
Unified CCX WFM 8.5.2 2 4 GB
  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = Optional - can be used to hold SQL Server Data files
1

Capacities

  • 900 named users
  • 300 concurrent users
Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM) 2 4 GB
  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
1

Capacities

  • 3600 named users
  • 1200 concurrent users
Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM) 4 4 GB
  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
1

Capacities

  • 300 concurrent voice recordings for Server (SPAN) and Network recording
  • 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
  • Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform
Unified CCX WFM 8.5.1 2 2 GB

2x 146 GB

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = Optional - can be used to hold SQL Server Data files
1

Capacities

  • 300 named users
  • 150 concurrent users
Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM) 2 2 GB

2x 146 GB

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
1

Capacities

  • 300 named users
  • 150 concurrent users


Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)


Supported OVA Templates: Prime Collaboration
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk IOPS (avg) (1) IOPS (max) (1) vNIC Notes
Prime Collaboration Provisioning up to 1K phones 1 2.33Ghz 2 GB 90 GB 100 500 1
Prime Collaboration Provisioning 1K to 10K phones 4 2.33Ghz 8 GB 120 GB(2) 100 500 1
Prime Collaboration Provisioning 10K to 100K phones app server 8 2.33Ghz 16 GB 120 GB(3) 100 500 1 requires DB VM
Prime Collaboration Provisioning 10K to 100K phones database server 8 2.33Ghz 16 GB 120 GB(3) 100 500 1 requires App VM
Prime Collaboration Provisioning 100K to 150K phones app server 8 2.33Ghz 16 GB 150 GB(3) 100 500 1 requires DB VM
Prime Collaboration Provisioning 100K to 150K phones database server 8 2.33Ghz 16 GB 150 GB(3) 100 500 1 requires App VM
Prime Collaboration Assurance 1K phones 4 2.33Ghz 8 GB 150 GB * * 1
Prime Collaboration Assurance 1K to 10K phones 8 2.33Ghz 16 GB 200 GB * * 1
Prime Collaboration Assurance 10K to 100K phones 12 2.33Ghz 24 GB 500 GB * * 1
Prime Collaboration Assurance 100K to 150K phones 18 2.33Ghz 32 GB 750 GB * * 1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)

(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.



UC Management Suite (PM, OM, SM, SSM)

There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk IOPS (avg) (1) IOPS (max) (1) vNIC Notes
CUPM up to 1K phones (VM-CUCMS_1S) 1 2.33Ghz 2 GB 1x 30 GB 100 500 1
CUPM 1K to 10K phones 4 2.33Ghz 4 GB 1x 40 GB (2) 100 500 1
CUPM 10K to 60K phones app server 4 2.33Ghz 4 GB 1x 30 GB(3) 100 500 1 requires DB VM
CUPM 10K to 60K phones database server 4 2.33Ghz 8 GB 1x 120 GB(3) 100 500 1 requires App VM
CUOM/SM 1K phones 1 2.33Ghz 3 GB 1x 50 GB 6 15 1
CUOM 10K phones (VM-CUCMS_2L) 2 2.33Ghz 8 GB 1x 72 GB 6 15 1
CUOM 45K phones (VM-CUCMS_4L) 4 2.33Ghz 8 GB 2x 60 GB 6 15 1
CUSM 10K Phones (VM-CUCMS_2) 2 2.33Ghz 4 GB 1x 72 GB 6 15 1
CUSM 45K Server (VM-CUCMS_4) 4 2.33Ghz 4 GB 2x 60 GB 6 15 1
CUSSM 10K phones (VM-CUCMS_1) 1 2.33Ghz 4 GB 1x 60 GB 6 15 1
CUSSM 45K Phones 2 2.33Ghz 4 GB 1x 72 GB 6 15 1
CUCMS 10K phones Co-resident (VM_CUCMS_8) 8 2.33Ghz 16 GB 1x 320 GB (2) 100 500 1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution
Application, OVA Capacity and Notes+Download Link vCPU Cores vCPU Speed vRAM / Memory vDisk vNIC Notes
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) 1 2.33Ghz 3 GB 1x 50 GB 1

Unified Contact Center Enterprise

See also:


Cisco Packaged Contact Center Enterprise

Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.

Unified Customer Voice Portal

See also:

Supported OVA Templates: Unified Customer Voice Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail) 4 4 GB 1x 146 GB 1 Template Name: Cisco Unified CVP Call Server-VXML Server.ova
Unified CVP Reporting Server (Large) 4 4 GB Disk 1 - 72 GB, Disk 2 - 438 GB 1 Template Name: Cisco Unified CVP Reporting Server.ova
Unified CVP Operations Console 2 2 GB 1x 20 GB 1 Template Name: Cisco Unified CVP Operations Console.ova

Cisco MediaSense

See also:



For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table.


Supported OVA Template: Cisco MediaSense, Release 9.1(1)
Deployment     vCPU   

CPU      reservation  

 vRAM     vDisk     Notes            
SRE

 2

  2200 MHz

 6 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB for DB 
Disk 3: 210 GB for media              

Includes a fixed 210 GB disk for media storage.
No expansion nodes supported.
No additional media storage supported.

 Primary/Secondary   
    7
  15000 MHz
 16 GB

Disk 1: 80 GB for OS
Disk 2: 600 GB for DB
Disk 3: 210 GB for media

User can add additional media disks.

Expansion    7 10000 MHz
16 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB
Disk 3: 210 GB for media

User can add additional media disks.




To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.  

Supported OVA Template: Cisco MediaSense, Release 9.0(1a)
Deployment     vCPU   

CPU      reservation  

 vRAM     vDisk     Notes            
SRE

 2

  2200 MHz

 6 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB for DB 
Disk 3: 200 GB for media              

Includes a fixed 200 GB disk for media storage.
No expansion nodes supported.
No additional media storage supported.

 Primary/Secondary   
    7
  15000 MHz
 8 GB

Disk 1: 80 GB for OS 
Disk 2: 600 GB for DB

User must add media disks prior to installation.

Expansion    7 10000 MHz
8 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB

User must add media disks prior to installation.


Supported OVA Templates: Cisco MediaSense, Release 8.5
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CMS_6T_main_server_v8.5_vmv7 7 8 GB 2 X 146 GB (thick provisioning) 1 Release 8.5(1)
CMS_12T_main_server_v8.5_vmv7 7 8 GB 2 X 300 GB (thick provisioning) 1
CMS_expansion_server_v8.5_vmv7 7
 8 GB 2 x 80 GB (thick provisioning) 1
CMS_12T_primary_secondary_servers_v8.5.2_vmv7
7
 8 GB
 2 X 150 GB (thick provisioning)
 1

Release 8.5(2)

Release 8.5(3)

Release 8.5(4)

CMS_24T_primary_secondary_servers_v8.5.2_vmv7
7
 8 GB
 2 X 300 GB (thick provisioning)
 1
CMS_60T_primary_secondary_servers_v8.5.2_vmv7
7
 8 GB
 2 X 600 GB (thick provisioning)
 1
CMS_expansion_server_v8.5.2_vmv7 7 8 GB 2 x 80 GB (thick provisioning) 1
CMS_SRE_v8.5_vmv7 2 6 GB 2 x 80 GB (thick provisioning)
1 x 200 GB (thick provisioning) for Media storage 		1 (with static MAC address) Release 8.5(4)


Cisco Unified Intelligence Center

See also:

Supported OVA Templates: Cisco Unified Intelligence Center
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CUIC (200 Reporting Users) 4 6 GB 1x 146 GB 1

Cisco Unified Contact Center Management Portal

See also:

Supported OVA Templates: Cisco Unified Contact Center Management Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CCMP Single Server Deployment (<1500 Agents) 4 4 GB 1x 100 GB 1
CCMP Web Server (< 8000 Agents)
4
 4 GB
 1x 100 GB
 1
CCMP DB Server (< 8000 Agents) 8 8 GB 2x 100 GB 1
CCMP Web/App Server Large Deployment (> 8000 Agents) 8 16 GB 1x 100 GB 1
CCMP DB Server Large Deployment (> 8000 Agents)
8
 16 GB
 1 x 100 GB, 1 x 200 GB
 1

Cisco SocialMiner

See also:

Supported OVA Templates: Cisco SocialMiner
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC
Large deployment option 4 12 GB 1x 146 GB and 1x 256 GB 1
Small deployment option 2 8 GB 2x 80GB 1


Cisco Unified Email Interaction Manager and Web Interaction Manager

Release 9.0

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory

EIMWIM_Template_1_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_1

Deployment Option:

100 agents - Email Only

 Single Server-All Components 1 4  1 x 80GB 4 GB

EIMWIM_Template_2_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_2

Deployment Option:

200 agents - Email Only

 Single Server-All Components 1 8  1 x 80GB 16 GB 

EIMWIM_Template_3_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_3

Deployment Option:

100 agents - Chat Only


All components except web 1 4  1 x 80GB 4 GB
Web Server 1 1  1 x 80GB 1 GB 

EIMWEIMWIM_Template_4_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_4

Deployment Option:

200 agents - Chat only 

All components except web  1 8  1 x 80GB 16 GB 
Web Server 1 1 1 x 80GB 1 GB 

EIMWIM_Template_5_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_5

Deployment Option:

250 Agents - Email and Chat or
120 Agents - BC and CallBack



File Server 1 2 1 x 80GB 2 GB
Messaging Server 1 2 1 x 80GB 2 GB
Application Server 1 2 1 x 80GB 2 GB
Web Server 1 1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 2  1 x 80 GB for OS and 1 x 150 GB for DB 4 GB

EIMWIM_Template_6_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_6

Deployment Option:

500 Agents - Email and Chat or
240 Agents - BC and CallBack


 File Server 1  2 1 x 80GB 2 GB
Messaging Server 1  2 1 x 80GB 2 GB
Application Server 1  2 1 x 80GB 2 GB
Web Server 1  1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 4 1 x 80 GB for OS and 1 x 438 GB for DB 8 GB 

EIMWIM_Template_7_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_7

Deployment Option:

750 Agents - Email and Chat or
360 Agents - BC and CallBack

 File Server 1  2 1 x 80GB 2 GB
Messaging Server 1  2 1 x 80GB 2 GB
Application Server 1  2 1 x 80GB 2 GB
Web Server 1  1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 4 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB for DB 16 GB

EIMWIM_Template_8_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_8

Deployment Option:

1000 Agents - Email and Chat or
480 Agents - BC and CallBack

 File Server 1  2 1 x 80GB 2 GB 
Messaging Server 1  2 1 x 80GB 2 GB 
Application Server 1  2 1 x 80GB 2 GB 
Web Server 1  1 1 x 80GB 1 GB
Services Server 1 2 1 x 80GB 8 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB 16 GB 

EIMWIM_Template_9_v9.0.ova

Deployed Template Name:

CUEIM-WIM_CIM9_9

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - BC and CallBack

 File Server 1  2 1 x 80GB 2 GB
Messaging Server 1  2 1 x 80GB 2 GB
Application Server 1  2 1 x 80GB 2 GB
Web Server 1  1 1 x 80GB 1 GB 
Services Server 1 2 1 x 80GB 8 GB
Database Server 1 8 1 x 80 GB for OS and 1 x 438 GB for DB 16 GB


 

Release 4.4

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory
EIMWIM_Template_1_v2.0

Deployment Option:

100 agents - Email Only

Application, Services Server ,File server Messaging Server ,Web Server and Database server 1 2 1 x 80GB 4

EIMWIM_Template_2_v2.0

Deployment Option:

140 agents - Email Only

Application, Services Server ,File server Messaging Server and Web server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80GB 4

EIMWIM_Template_3_v2.0

Deployment Option:

100 agents - Chat only or

100 agents - Email and Chat

Application, Services Server ,File server Messaging Server and Database server 1 2 1 x 80GB 4
Web Server 1 1 1 x 80GB 2

EIMWIM_Template_4_v2.0

Deployment Option:

250 Agents - Email and Chat or
120 Agents - BC and CallBack

Web Server 1 1 1 x 80GB 1
Application server 1 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80 GB for OS, 1 x 150 GB for DB 4
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_5_v2.0

Deployment Option:

500 Agents - Email and Chat or
240 Agents - BC and CallBack

Web Server 2 1 1 x 80GB 1
Application server 2 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 4 1 x 80 GB for OS, 1 x 400 GB for DB 8
File Server 1 2 1 x 80GB 2
Messaging Server 1 1 1 x 80GB 2

EIMWIM_Template_6_v2.0

Deployment Option:

750 Agents - Email and Chat or
360 Agents - BC and CallBack

Web Server 3 1 1 x 80GB 1
Application server 3 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_7_v2.0

Deployment Option:

1000 Agents - Email and Chat or
480 Agents - BC and CallBack

Web Server 4 1 1 x 80GB 1
Application server 4 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_8_v2.0

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - BC and CallBack

Web Server 5 1 1 x 80GB 1
Application server 5 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

Cisco Media Blender

 Application, OVA Capacity and Notes+Download Link

        Contents       No of VM's to deploy of each component vCPU vDisk vRAM/Memory


Cisco Media Blender

 

Cisco Media Blender


1


2


1 x 80GB


2

 

Cisco Finesse

See also:

  

TelePresence Applications

Supported OVA Templates: TelePresence Applications
Application, OVA Capacity and Notes+Download Link vCPU Cores
 vRAM / Memory vDisk vNIC Notes
 Cisco TelePresence Manager
 2 8 GB (4 GB reserved) 1 x 200 GB 1

1.9.0 Supported Co-residency Configurations:

  • Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager.
  • 1 CTS-Manager and 1 CTMS can be installed on a single UCS server.


Cisco TelePresence Multipoint Switch
 4 6 GB (2.304 GB reserved) 1 x 100 GB 1

1.9.0 Supported Co-residency Configurations:

  • 2 CTMS instances can be installed on a single UCS server.
  • 1 CTMS and 1 CTS-Manager can be installed on a single UCS server.


Cisco TelePresence Video Communications Server

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Cisco TelePresence Conductor

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