Unified Communications Virtualization Downloads (including OVA/OVF Templates)
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- | '''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br> | + | '''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br> |
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= Supported Virtual Machine OVA Templates = | = Supported Virtual Machine OVA Templates = | ||
- | + | This content has moved to [[Unified Communications Virtualization Sizing Guidelines]]. <br> Please update your bookmarks. | |
- | + | == Unified Communications Manager == | |
- | + | This content has moved to [[Virtualization for Cisco Unified Communications Manager (CUCM)]].<br> Please update your bookmarks. | |
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== Cisco Emergency Responder == | == Cisco Emergency Responder == | ||
- | + | This content has moved to [[Virtualization for Cisco Emergency Responder]]. | |
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- | + | == Session Manager Edition == | |
- | + | This content has moved to [[Virtualization for Cisco Unified CM - Session Management Edition]]. | |
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- | == | + | == Unified Attendant Consoles == |
- | + | This content has moved to [[Virtualization for Cisco Unified Attendant Consoles]]. | |
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== Cisco Intercompany Media Engine == | == Cisco Intercompany Media Engine == | ||
- | + | This content has moved to [[Virtualization for Cisco Intercompany Media Engine]]. | |
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- | + | == Cisco Unity Connection == | |
- | + | This content has moved to [[Virtualization for Cisco Unity Connection]]. | |
- | + | Please update your bookmarks. | |
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== Cisco Unity == | == Cisco Unity == | ||
- | + | This content has moved to [[Virtualization for Cisco Unity]].<br> | |
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- | + | == Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence == | |
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- | + | {{Note| Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later.}} | |
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- | : | + | This content has moved to: |
- | :* | + | :* [[Virtualization for Unified CM IM and Presence]] - 9.x versions |
- | + | :* [[Virtualization for Cisco Unified Presence]] - 8.x versions | |
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- | ! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1) | + | ! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1)) |
! 100 agents | ! 100 agents | ||
| 2 | | 2 | ||
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- | ! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2. | + | ! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later) |
! 100 agents | ! 100 agents | ||
| 2 | | 2 | ||
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:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2 | :*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2 | ||
+ | | 1 | ||
+ | |- | ||
+ | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 9.0] | ||
+ | | 2 | ||
+ | | 4 GB | ||
+ | | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files | ||
+ | | 1 | ||
+ | | Capacities | ||
+ | *900 named users | ||
+ | *300 concurrent users | ||
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+ | |- | ||
+ | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)] | ||
+ | | 2 | ||
+ | | 4 GB | ||
+ | | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) | ||
+ | | 1 | ||
+ | | Capacities | ||
+ | *3600 named users | ||
+ | *1200 concurrent users | ||
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+ | |- | ||
+ | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)] | ||
+ | | 4 | ||
+ | | 4 GB | ||
+ | | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache | ||
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+ | Capacities | ||
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+ | *300 concurrent voice recordings for Server (SPAN) and Network recording | ||
+ | *150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording | ||
+ | *'''Virtualizing '''the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform | ||
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! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2] | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2] | ||
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:*300 concurrent voice recordings for Server (SPAN) and Network recording | :*300 concurrent voice recordings for Server (SPAN) and Network recording | ||
- | :*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording | + | :*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording |
- | :*Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform | + | :*'''Virtualizing''' the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform |
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:*150 concurrent users | :*150 concurrent users | ||
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|} | |} | ||
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+ | <br> | ||
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+ | == Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance) == | ||
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+ | <br> | ||
+ | |||
+ | {| border="1" | ||
+ | |+ '''Supported OVA Templates: Prime Collaboration''' | ||
+ | |- style="background: rgb(229,228,226)" | ||
+ | ! Application, OVA Capacity and Notes+Download Link | ||
+ | ! vCPU Cores | ||
+ | ! vCPU Speed | ||
+ | ! vRAM / Memory | ||
+ | ! vDisk | ||
+ | ! IOPS (avg) (1) | ||
+ | ! IOPS (max) (1) | ||
+ | ! vNIC | ||
+ | ! Notes | ||
+ | ! <br> | ||
+ | |- | ||
+ | ! Prime Collaboration Provisioning up to 1K phones | ||
+ | | 1 | ||
+ | | 2.33Ghz | ||
+ | | 2 GB | ||
+ | | 90 GB | ||
+ | | 100 | ||
+ | | 500 | ||
+ | | 1 | ||
+ | | <br> | ||
+ | |- | ||
+ | ! Prime Collaboration Provisioning 1K to 10K phones | ||
+ | | 4 | ||
+ | | 2.33Ghz | ||
+ | | 8 GB | ||
+ | | 120 GB(2) | ||
+ | | 100 | ||
+ | | 500 | ||
+ | | 1 | ||
+ | | <br> | ||
+ | |- | ||
+ | ! Prime Collaboration Provisioning 10K to 100K phones app server | ||
+ | | 8 | ||
+ | | 2.33Ghz | ||
+ | | 16 GB | ||
+ | | 120 GB(3) | ||
+ | | 100 | ||
+ | | 500 | ||
+ | | 1 | ||
+ | | requires DB VM | ||
+ | |- | ||
+ | ! Prime Collaboration Provisioning 10K to 100K phones database server | ||
+ | | 8 | ||
+ | | 2.33Ghz | ||
+ | | 16 GB | ||
+ | | 120 GB(3) | ||
+ | | 100 | ||
+ | | 500 | ||
+ | | 1 | ||
+ | | requires App VM | ||
+ | |- | ||
+ | ! Prime Collaboration Provisioning 100K to 150K phones app server | ||
+ | | 8 | ||
+ | | 2.33Ghz | ||
+ | | 16 GB | ||
+ | | 150 GB(3) | ||
+ | | 100 | ||
+ | | 500 | ||
+ | | 1 | ||
+ | | requires DB VM | ||
+ | |- | ||
+ | ! Prime Collaboration Provisioning 100K to 150K phones database server | ||
+ | | 8 | ||
+ | | 2.33Ghz | ||
+ | | 16 GB | ||
+ | | 150 GB(3) | ||
+ | | 100 | ||
+ | | 500 | ||
+ | | 1 | ||
+ | | requires App VM | ||
+ | |- | ||
+ | ! Prime Collaboration Assurance 1K phones | ||
+ | | 4 | ||
+ | | 2.33Ghz | ||
+ | | 8 GB | ||
+ | | 150 GB | ||
+ | | * | ||
+ | | * | ||
+ | | 1 | ||
+ | | <br> | ||
+ | |- | ||
+ | ! Prime Collaboration Assurance 1K to 10K phones | ||
+ | | 8 | ||
+ | | 2.33Ghz | ||
+ | | 16 GB | ||
+ | | 200 GB | ||
+ | | * | ||
+ | | * | ||
+ | | 1 | ||
+ | | <br> | ||
+ | |- | ||
+ | ! Prime Collaboration Assurance 10K to 100K phones | ||
+ | | 12 | ||
+ | | 2.33Ghz | ||
+ | | 24 GB | ||
+ | | 500 GB | ||
+ | | * | ||
+ | | * | ||
+ | | 1 | ||
+ | | <br> | ||
+ | |- | ||
+ | ! Prime Collaboration Assurance 100K to 150K phones | ||
+ | | 18 | ||
+ | | 2.33Ghz | ||
+ | | 32 GB | ||
+ | | 750 GB | ||
+ | | * | ||
+ | | * | ||
+ | | 1 | ||
+ | | <br> | ||
+ | |} | ||
+ | |||
+ | Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | ||
+ | |||
+ | (4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40. | ||
+ | |||
+ | <br><br> | ||
== UC Management Suite (PM, OM, SM, SSM) == | == UC Management Suite (PM, OM, SM, SSM) == | ||
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There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments. | There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments. | ||
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{| border="1" | {| border="1" | ||
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! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
+ | ! vCPU Speed | ||
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
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! CUPM up to 1K phones (VM-CUCMS_1S) | ! CUPM up to 1K phones (VM-CUCMS_1S) | ||
| 1 | | 1 | ||
+ | | 2.33Ghz | ||
| 2 GB | | 2 GB | ||
| 1x 30 GB | | 1x 30 GB | ||
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! CUPM 1K to 10K phones | ! CUPM 1K to 10K phones | ||
| 4 | | 4 | ||
+ | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 40 GB (2) | | 1x 40 GB (2) | ||
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! CUPM 10K to 60K phones app server | ! CUPM 10K to 60K phones app server | ||
| 4 | | 4 | ||
+ | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 30 GB(3) | | 1x 30 GB(3) | ||
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! CUPM 10K to 60K phones database server | ! CUPM 10K to 60K phones database server | ||
| 4 | | 4 | ||
+ | | 2.33Ghz | ||
| 8 GB | | 8 GB | ||
| 1x 120 GB(3) | | 1x 120 GB(3) | ||
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! CUOM/SM 1K phones | ! CUOM/SM 1K phones | ||
| 1 | | 1 | ||
+ | | 2.33Ghz | ||
| 3 GB | | 3 GB | ||
| 1x 50 GB | | 1x 50 GB | ||
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! CUOM 10K phones (VM-CUCMS_2L) | ! CUOM 10K phones (VM-CUCMS_2L) | ||
| 2 | | 2 | ||
+ | | 2.33Ghz | ||
| 8 GB | | 8 GB | ||
| 1x 72 GB | | 1x 72 GB | ||
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- | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
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! CUOM 45K phones (VM-CUCMS_4L) | ! CUOM 45K phones (VM-CUCMS_4L) | ||
| 4 | | 4 | ||
+ | | 2.33Ghz | ||
| 8 GB | | 8 GB | ||
| 2x 60 GB | | 2x 60 GB | ||
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- | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
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! CUSM 10K Phones (VM-CUCMS_2) | ! CUSM 10K Phones (VM-CUCMS_2) | ||
| 2 | | 2 | ||
+ | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 72 GB | | 1x 72 GB | ||
- | | | + | | 6 |
- | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
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! CUSM 45K Server (VM-CUCMS_4) | ! CUSM 45K Server (VM-CUCMS_4) | ||
| 4 | | 4 | ||
+ | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 2x 60 GB | | 2x 60 GB | ||
- | | | + | | 6 |
- | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
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! CUSSM 10K phones (VM-CUCMS_1) | ! CUSSM 10K phones (VM-CUCMS_1) | ||
| 1 | | 1 | ||
+ | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 60 GB | | 1x 60 GB | ||
- | | | + | | 6 |
- | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
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! CUSSM 45K Phones | ! CUSSM 45K Phones | ||
| 2 | | 2 | ||
+ | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 72 GB | | 1x 72 GB | ||
- | | | + | | 6 |
- | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
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! CUCMS 10K phones Co-resident (VM_CUCMS_8) | ! CUCMS 10K phones Co-resident (VM_CUCMS_8) | ||
| 8 | | 8 | ||
+ | | 2.33Ghz | ||
| 16 GB | | 16 GB | ||
| 1x 320 GB (2) | | 1x 320 GB (2) | ||
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Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | ||
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{| border="1" | {| border="1" | ||
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! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
+ | ! vCPU Speed | ||
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
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! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K)] | ! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K)] | ||
| 1 | | 1 | ||
+ | | 2.33Ghz | ||
| 3 GB | | 3 GB | ||
| 1x 50 GB | | 1x 50 GB | ||
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| <br> | | <br> | ||
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*[[Unified Contact Center Enterprise]] | *[[Unified Contact Center Enterprise]] | ||
- | *[http:// | + | *[http://software.cisco.com/download/release.html?mdfid=268439622&release=1.1&relind=AVAILABLE&flowid=5210&softwareid=283914286&rellifecycle=&reltype=latest Unified CCE OVA Templates Download] |
- | * | + | *[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts] |
+ | *[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]] | ||
+ | *[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]] | ||
- | + | <br> | |
- | + | == Cisco Packaged Contact Center Enterprise == | |
- | + | Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page. | |
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- | + | *[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files | |
- | + | *[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides] | |
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== Unified Customer Voice Portal == | == Unified Customer Voice Portal == | ||
Line 920: | Line 636: | ||
*[[Unified Customer Voice Portal]] | *[[Unified Customer Voice Portal]] | ||
- | *[ | + | *[http://www.cisco.com/cisco/software/release.html?mdfid=270563413&flowid=5229&softwareid=280840592&release=9.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CVP OVA Templates Download] |
{| border="1" | {| border="1" | ||
Line 960: | Line 676: | ||
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense] | *[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense] | ||
- | *[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5. | + | *[http://software.cisco.com/download/release.html?mdfid=283613140&softwareid=283733468&release=9.1.1&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.1(1)] |
+ | *[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=9.0(1a)&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.0(1a]) | ||
+ | *[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)] | ||
+ | |||
+ | <br><br>For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table. <br><br> | ||
+ | |||
+ | <br> | ||
+ | |||
+ | {| border="1" cellspacing="1" cellpadding="1" width="812" | ||
+ | |+ '''Supported OVA Template: Cisco MediaSense, Release 9.1(1)''' <br> | ||
+ | |- | ||
+ | ! valign="baseline" scope="col" align="center" | Deployment | ||
+ | ! valign="baseline" scope="col" align="center" | vCPU | ||
+ | ! valign="baseline" scope="col" align="center" | | ||
+ | CPU reservation | ||
+ | |||
+ | ! valign="baseline" scope="col" align="center" | vRAM | ||
+ | ! valign="baseline" scope="col" align="center" | vDisk | ||
+ | ! valign="baseline" scope="col" align="center" | Notes | ||
+ | |- | ||
+ | ! valign="baseline" align="center" | SRE <br> | ||
+ | | valign="baseline" align="center" | | ||
+ | 2 | ||
+ | |||
+ | | valign="baseline" align="center" | | ||
+ | 2200 MHz | ||
+ | |||
+ | | valign="baseline" align="center" | | ||
+ | 6 GB | ||
+ | |||
+ | | valign="top" align="left" | | ||
+ | Disk 1: 80 GB for OS <br>Disk 2: 80 GB for DB <br>Disk 3: 210 GB for media <br> | ||
+ | |||
+ | | valign="top" align="left" | | ||
+ | Includes a fixed 210 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br> | ||
+ | |||
+ | |- | ||
+ | ! valign="baseline" align="center" | Primary/Secondary <br> | ||
+ | | valign="baseline" align="center" | 7 <br> | ||
+ | | valign="baseline" align="center" | 15000 MHz <br> | ||
+ | | valign="baseline" align="center" | 16 GB <br> | ||
+ | | valign="top" align="left" | | ||
+ | Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br>Disk 3: 210 GB for media | ||
+ | |||
+ | | valign="top" align="left" | | ||
+ | User can add additional media disks. <br> | ||
+ | |||
+ | |- | ||
+ | ! valign="baseline" align="center" | Expansion | ||
+ | | valign="baseline" align="center" | 7 | ||
+ | | valign="baseline" align="center" | 10000 MHz <br> | ||
+ | | valign="baseline" align="center" | 16 GB <br> | ||
+ | | valign="top" align="left" | | ||
+ | Disk 1: 80 GB for OS <br>Disk 2: 80 GB <br>Disk 3: 210 GB for media | ||
+ | |||
+ | | valign="top" align="left" | | ||
+ | User can add additional media disks. | ||
+ | |||
+ | |} | ||
+ | |||
+ | <br> | ||
+ | |||
+ | <br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table. <br><br> | ||
+ | |||
+ | {| border="1" cellspacing="1" cellpadding="1" width="812" | ||
+ | |+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br> | ||
+ | |- | ||
+ | ! valign="baseline" scope="col" align="center" | Deployment | ||
+ | ! valign="baseline" scope="col" align="center" | vCPU | ||
+ | ! valign="baseline" scope="col" align="center" | | ||
+ | CPU reservation | ||
+ | |||
+ | ! valign="baseline" scope="col" align="center" | vRAM | ||
+ | ! valign="baseline" scope="col" align="center" | vDisk | ||
+ | ! valign="baseline" scope="col" align="center" | Notes | ||
+ | |- | ||
+ | ! valign="baseline" align="center" | SRE <br> | ||
+ | | valign="baseline" align="center" | | ||
+ | 2 | ||
+ | |||
+ | | valign="baseline" align="center" | | ||
+ | 2200 MHz | ||
+ | |||
+ | | valign="baseline" align="center" | | ||
+ | 6 GB | ||
+ | |||
+ | | valign="top" align="left" | | ||
+ | Disk 1: 80 GB for OS <br>Disk 2: 80 GB for DB <br>Disk 3: 200 GB for media <br> | ||
+ | |||
+ | | valign="top" align="left" | | ||
+ | Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br> | ||
+ | |||
+ | |- | ||
+ | ! valign="baseline" align="center" | Primary/Secondary <br> | ||
+ | | valign="baseline" align="center" | 7 <br> | ||
+ | | valign="baseline" align="center" | 15000 MHz <br> | ||
+ | | valign="baseline" align="center" | 8 GB <br> | ||
+ | | valign="top" align="left" | | ||
+ | Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br> | ||
+ | |||
+ | | valign="top" align="left" | | ||
+ | User must add media disks prior to installation. <br> | ||
+ | |||
+ | |- | ||
+ | ! valign="baseline" align="center" | Expansion | ||
+ | | valign="baseline" align="center" | 7 | ||
+ | | valign="baseline" align="center" | 10000 MHz <br> | ||
+ | | valign="baseline" align="center" | 8 GB <br> | ||
+ | | valign="top" align="left" | | ||
+ | Disk 1: 80 GB for OS<br>Disk 2: 80 GB | ||
+ | |||
+ | | valign="top" align="left" | | ||
+ | User must add media disks prior to installation. | ||
+ | |||
+ | |} | ||
+ | |||
+ | <br> | ||
{| border="1" | {| border="1" | ||
- | |+ '''Supported OVA Templates: Cisco MediaSense''' | + | |+ '''Supported OVA Templates: Cisco MediaSense, Release 8.5''' |
|- | |- | ||
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
Line 986: | Line 818: | ||
|- | |- | ||
! CMS_expansion_server_v8.5_vmv7 | ! CMS_expansion_server_v8.5_vmv7 | ||
- | | 7<br> | + | | 7<br> |
| 8 GB | | 8 GB | ||
| 2 x 80 GB (thick provisioning) | | 2 x 80 GB (thick provisioning) | ||
| 1 | | 1 | ||
|- | |- | ||
- | ! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br> | + | ! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br> |
- | | 7<br> | + | | 7<br> |
- | | 8 GB<br> | + | | 8 GB<br> |
- | | 2 X 150 GB (thick provisioning)<br> | + | | 2 X 150 GB (thick provisioning)<br> |
| 1 | | 1 | ||
| rowspan="4" | | | rowspan="4" | | ||
Line 1,001: | Line 833: | ||
Release 8.5(3) | Release 8.5(3) | ||
- | Release 8.5(4) | + | Release 8.5(4) |
|- | |- | ||
- | ! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br> | + | ! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br> |
- | | 7<br> | + | | 7<br> |
- | | 8 GB<br> | + | | 8 GB<br> |
- | | 2 X 300 GB (thick provisioning)<br> | + | | 2 X 300 GB (thick provisioning)<br> |
| 1 | | 1 | ||
|- | |- | ||
- | ! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br> | + | ! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br> |
- | | 7<br> | + | | 7<br> |
- | | 8 GB<br> | + | | 8 GB<br> |
- | | 2 X 600 GB (thick provisioning)<br> | + | | 2 X 600 GB (thick provisioning)<br> |
| 1 | | 1 | ||
|- | |- | ||
Line 1,029: | Line 861: | ||
| Release 8.5(4) | | Release 8.5(4) | ||
|} | |} | ||
+ | |||
+ | <br> | ||
== Cisco Unified Intelligence Center == | == Cisco Unified Intelligence Center == | ||
Line 1,034: | Line 868: | ||
See also: | See also: | ||
- | *[[Cisco Unified Intelligence Center]] | + | *[[Virtualization for Unified Intelligence Center|Cisco Unified Intelligence Center]] |
- | *[ | + | *[http://software.cisco.com/download/release.html?mdfid=282163829&flowid=5228&softwareid=282377062&release=9.1%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest||Cisco Unified Intelligence Center OVA Templates] |
{| border="1" | {| border="1" | ||
Line 1,060: | Line 894: | ||
See also: | See also: | ||
- | *[ | + | *[http://docwiki.cisco.com/wiki/Virtualization_for_CCMP_with_Unified_CCE_on_UCS_Hardware Cisco Unified Contact Center Management Portal] |
- | *[ | + | *[http://www.cisco.com/cisco/software/release.html?mdfid=280810493&flowid=5222&softwareid=284452241&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CCMP OVA Templates] |
{| border="1" | {| border="1" | ||
- | |+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal''' | + | |+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>''' |
|- style="background: rgb(229,228,226)" | |- style="background: rgb(229,228,226)" | ||
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
Line 1,074: | Line 908: | ||
! <br> | ! <br> | ||
|- | |- | ||
- | ! | + | ! CCMP Single Server Deployment (<1500 Agents) |
| 4 | | 4 | ||
| 4 GB | | 4 GB | ||
Line 1,081: | Line 915: | ||
| <br> | | <br> | ||
|- | |- | ||
- | ! | + | ! CCMP Web Server (< 8000 Agents) <br> |
- | | 4 | + | | 4<br> |
- | | 4 GB | + | | 4 GB<br> |
- | | 1x 100 GB | + | | 1x 100 GB<br> |
+ | | 1<br> | ||
+ | | <br> | ||
+ | |- | ||
+ | ! CCMP DB Server (< 8000 Agents) | ||
+ | | 8 | ||
+ | | 8 GB | ||
+ | | 2x 100 GB | ||
| 1 | | 1 | ||
| <br> | | <br> | ||
|- | |- | ||
- | ! | + | ! CCMP Web/App Server Large Deployment (> 8000 Agents) |
| 8 | | 8 | ||
- | | | + | | 16 GB |
- | | 1x | + | | 1x 100 GB |
| 1 | | 1 | ||
+ | | <br> | ||
+ | |- | ||
+ | ! CCMP DB Server Large Deployment (> 8000 Agents) <br> | ||
+ | | 8<br> | ||
+ | | 16 GB<br> | ||
+ | | 1 x 100 GB, 1 x 200 GB<br> | ||
+ | | 1<br> | ||
| <br> | | <br> | ||
|} | |} | ||
Line 1,110: | Line 958: | ||
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
- | ! vNIC | + | ! vNIC |
|- | |- | ||
! Large deployment option | ! Large deployment option | ||
Line 1,125: | Line 973: | ||
|} | |} | ||
- | == <br>Cisco | + | == <br>Cisco Unified Email Interaction Manager and Web Interaction Manager == |
- | + | === Release 9.0 === | |
{| border="1" cellspacing="1" cellpadding="1" | {| border="1" cellspacing="1" cellpadding="1" | ||
Line 1,139: | Line 987: | ||
|- | |- | ||
| | | | ||
- | [http:// | + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v9.0.ova] |
+ | |||
+ | Deployed Template Name: | ||
+ | |||
+ | CUEIM-WIM_CIM9_1 | ||
Deployment Option: | Deployment Option: | ||
- | 100 agents - Email Only<br> | + | 100 agents - Email Only<br> |
- | | | + | | Single Server-All Components |
+ | | 1 | ||
+ | | 4 | ||
+ | | 1 x 80GB | ||
+ | | 4 GB | ||
+ | |- | ||
+ | | | ||
+ | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v9.0.ova] | ||
+ | |||
+ | Deployed Template Name: | ||
+ | |||
+ | CUEIM-WIM_CIM9_2 | ||
+ | |||
+ | Deployment Option: | ||
+ | |||
+ | 200 agents - Email Only<br> | ||
+ | |||
+ | | Single Server-All Components | ||
+ | | 1 | ||
+ | | 8 | ||
+ | | 1 x 80GB | ||
+ | | 16 GB | ||
+ | |- | ||
+ | | rowspan="2" | | ||
+ | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v9.0.ova] | ||
+ | |||
+ | Deployed Template Name: | ||
+ | |||
+ | CUEIM-WIM_CIM9_3 | ||
+ | |||
+ | Deployment Option: | ||
+ | |||
+ | 100 agents - Chat Only | ||
+ | |||
+ | <br> | ||
+ | |||
+ | | All components except web | ||
+ | | 1 | ||
+ | | 4 | ||
+ | | 1 x 80GB | ||
+ | | 4 GB | ||
+ | |- | ||
+ | | Web Server | ||
+ | | 1 | ||
+ | | 1 | ||
+ | | 1 x 80GB | ||
+ | | 1 GB | ||
+ | |- | ||
+ | | rowspan="2" | | ||
+ | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWEIMWIM_Template_4_v9.0.ova] | ||
+ | |||
+ | Deployed Template Name: | ||
+ | |||
+ | CUEIM-WIM_CIM9_4 | ||
+ | |||
+ | Deployment Option: | ||
+ | |||
+ | 200 agents - Chat only <br> | ||
+ | |||
+ | | All components except web | ||
+ | | 1 | ||
+ | | 8 | ||
+ | | 1 x 80GB | ||
+ | | 16 GB | ||
+ | |- | ||
+ | | Web Server | ||
+ | | 1 | ||
+ | | 1 | ||
+ | | 1 x 80GB | ||
+ | | 1 GB | ||
+ | |- | ||
+ | | rowspan="6" | | ||
+ | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v9.0.ova] | ||
+ | |||
+ | Deployed Template Name: | ||
+ | |||
+ | CUEIM-WIM_CIM9_5 | ||
+ | |||
+ | Deployment Option: | ||
+ | |||
+ | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack | ||
+ | |||
+ | <br> | ||
+ | |||
+ | <br> | ||
+ | |||
+ | | File Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Messaging Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Application Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Web Server | ||
+ | | 1 | ||
+ | | 1 | ||
+ | | 1 x 80GB | ||
+ | | 1 GB | ||
+ | |- | ||
+ | | Services Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 4 GB | ||
+ | |- | ||
+ | | Database Server | ||
| 1 | | 1 | ||
| 2 | | 2 | ||
+ | | 1 x 80 GB for OS and 1 x 150 GB for DB | ||
+ | | 4 GB | ||
+ | |- | ||
+ | | rowspan="6" | | ||
+ | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v9.0.ova]<br> | ||
+ | |||
+ | Deployed Template Name: | ||
+ | |||
+ | CUEIM-WIM_CIM9_6 | ||
+ | |||
+ | Deployment Option: | ||
+ | |||
+ | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br> | ||
+ | |||
+ | <br> | ||
+ | |||
+ | | File Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Messaging Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Application Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Web Server | ||
+ | | 1 | ||
+ | | 1 | ||
+ | | 1 x 80GB | ||
+ | | 1 GB | ||
+ | |- | ||
+ | | Services Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 4 GB | ||
+ | |- | ||
+ | | Database Server | ||
+ | | 1 | ||
+ | | 4 | ||
+ | | 1 x 80 GB for OS and 1 x 438 GB for DB | ||
+ | | 8 GB | ||
+ | |- | ||
+ | | rowspan="6" | | ||
+ | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v9.0.ova] | ||
+ | |||
+ | Deployed Template Name: | ||
+ | |||
+ | CUEIM-WIM_CIM9_7 | ||
+ | |||
+ | Deployment Option: | ||
+ | |||
+ | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br> | ||
+ | |||
+ | | File Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Messaging Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Application Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Web Server | ||
+ | | 1 | ||
+ | | 1 | ||
+ | | 1 x 80GB | ||
+ | | 1 GB | ||
+ | |- | ||
+ | | Services Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 4 GB | ||
+ | |- | ||
+ | | Database Server | ||
+ | | 1 | ||
+ | | 8 | ||
+ | | 1 x 80 GB for OS and 1 x 438 GB for DB for DB | ||
+ | | 16 GB | ||
+ | |- | ||
+ | | rowspan="6" | | ||
+ | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v9.0.ova] | ||
+ | |||
+ | Deployed Template Name: | ||
+ | |||
+ | CUEIM-WIM_CIM9_8 | ||
+ | |||
+ | Deployment Option: | ||
+ | |||
+ | 1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack<br> | ||
+ | |||
+ | | File Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Messaging Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Application Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Web Server | ||
+ | | 1 | ||
+ | | 1 | ||
+ | | 1 x 80GB | ||
+ | | 1 GB | ||
+ | |- | ||
+ | | Services Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 8 GB | ||
+ | |- | ||
+ | | Database Server | ||
+ | | 1 | ||
+ | | 8 | ||
+ | | 1 x 80 GB for OS and 1 x 438 GB for DB | ||
+ | | 16 GB | ||
+ | |- | ||
+ | | rowspan="6" | | ||
+ | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_9_v9.0.ova] | ||
+ | |||
+ | Deployed Template Name: | ||
+ | |||
+ | CUEIM-WIM_CIM9_9 | ||
+ | |||
+ | Deployment Option: | ||
+ | |||
+ | 1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack<br> | ||
+ | |||
+ | | File Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Messaging Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Application Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 2 GB | ||
+ | |- | ||
+ | | Web Server | ||
+ | | 1 | ||
+ | | 1 | ||
+ | | 1 x 80GB | ||
+ | | 1 GB | ||
+ | |- | ||
+ | | Services Server | ||
+ | | 1 | ||
+ | | 2 | ||
+ | | 1 x 80GB | ||
+ | | 8 GB | ||
+ | |- | ||
+ | | Database Server | ||
+ | | 1 | ||
+ | | 8 | ||
+ | | 1 x 80 GB for OS and 1 x 438 GB for DB | ||
+ | | 16 GB | ||
+ | |} | ||
+ | |||
+ | <br> | ||
+ | |||
+ | === Release 4.4 === | ||
+ | |||
+ | {| border="1" cellspacing="1" cellpadding="1" | ||
+ | |- | ||
+ | ! scope="col" | Application, OVA Capacity and Notes+Download Link | ||
+ | ! scope="col" | Contents | ||
+ | ! scope="col" | No of VM's to deploy of each component | ||
+ | ! scope="col" | vCPU | ||
+ | ! scope="col" | vDisk | ||
+ | ! scope="col" | vRAM/Memory | ||
+ | |- | ||
+ | | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0] | ||
+ | Deployment Option: | ||
+ | |||
+ | 100 agents - Email Only | ||
+ | |||
+ | | Application, Services Server ,File server Messaging Server ,Web Server and Database server | ||
+ | | 1 | ||
+ | | 2 | ||
| 1 x 80GB | | 1 x 80GB | ||
| 4 | | 4 | ||
|- | |- | ||
| rowspan="2" | | | rowspan="2" | | ||
- | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0] |
Deployment Option: | Deployment Option: | ||
- | 140 agents - Email Only | + | 140 agents - Email Only |
- | + | | Application, Services Server ,File server Messaging Server and Web server | |
- | + | ||
- | | Application, Services Server ,File server Messaging Server and | + | |
| 1 | | 1 | ||
| 2 | | 2 | ||
Line 1,166: | Line 1,347: | ||
| 4 | | 4 | ||
|- | |- | ||
- | | Database | + | | Database Server |
| 1 | | 1 | ||
| 2 | | 2 | ||
Line 1,173: | Line 1,354: | ||
|- | |- | ||
| rowspan="2" | | | rowspan="2" | | ||
- | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0] |
Deployment Option: | Deployment Option: | ||
Line 1,179: | Line 1,360: | ||
100 agents - Chat only or | 100 agents - Chat only or | ||
- | 100 agents - | + | 100 agents - Email and Chat |
| Application, Services Server ,File server Messaging Server and Database server | | Application, Services Server ,File server Messaging Server and Database server | ||
Line 1,191: | Line 1,372: | ||
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
- | | 2 | + | | 2 |
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
- | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0] |
Deployment Option: | Deployment Option: | ||
- | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack | + | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
| Web Server | | Web Server | ||
Line 1,208: | Line 1,385: | ||
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
- | | 1 | + | | 1 |
|- | |- | ||
| Application server | | Application server | ||
Line 1,224: | Line 1,401: | ||
| Database Server | | Database Server | ||
| 1 | | 1 | ||
- | | 2 | + | | 2 |
- | | 1 x 80 GB for OS, 1 | + | | 1 x 80 GB for OS, 1 x 150 GB for DB |
| 4 | | 4 | ||
|- | |- | ||
Line 1,241: | Line 1,418: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
- | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0] |
Deployment Option: | Deployment Option: | ||
- | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack | + | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack |
- | + | ||
- | + | ||
| Web Server | | Web Server | ||
- | | 2 | + | | 2 |
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
- | | 1 | + | | 1 |
|- | |- | ||
| Application server | | Application server | ||
Line 1,286: | Line 1,461: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
- | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0] |
Deployment Option: | Deployment Option: | ||
- | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack | + | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack |
| Web Server | | Web Server | ||
Line 1,314: | Line 1,489: | ||
| 8 | | 8 | ||
| 1 x 80 GB for OS, 1 x 400 GB for DB | | 1 x 80 GB for OS, 1 x 400 GB for DB | ||
- | | 16 | + | | 16 |
|- | |- | ||
| File Server | | File Server | ||
Line 1,329: | Line 1,504: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
- | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0] |
Deployment Option: | Deployment Option: | ||
- | 1000 | + | 1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack |
| Web Server | | Web Server | ||
Line 1,342: | Line 1,517: | ||
|- | |- | ||
| Application server | | Application server | ||
- | | 4 | + | | 4 |
| 2 | | 2 | ||
| 1 x 80GB | | 1 x 80GB | ||
Line 1,372: | Line 1,547: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
- | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0] |
Deployment Option: | Deployment Option: | ||
- | 1250 | + | 1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack |
| Web Server | | Web Server | ||
- | | 5 | + | | 5 |
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
- | | 1 | + | | 1 |
|- | |- | ||
| Application server | | Application server | ||
Line 1,388: | Line 1,563: | ||
| 2 | | 2 | ||
| 1 x 80GB | | 1 x 80GB | ||
- | | 2 | + | | 2 |
|- | |- | ||
| Services Server | | Services Server | ||
Line 1,414: | Line 1,589: | ||
| 2 | | 2 | ||
|} | |} | ||
- | |||
- | |||
== Cisco Media Blender == | == Cisco Media Blender == | ||
Line 1,422: | Line 1,595: | ||
|- | |- | ||
| | | | ||
- | '''Application, OVA Capacity and Notes+Download Link''' | + | '''Application, OVA Capacity and Notes+Download Link''' |
| '''Contents ''' | | '''Contents ''' | ||
Line 1,431: | Line 1,604: | ||
|- | |- | ||
| | | | ||
- | <br>[http:// | + | <br>[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender] |
| | | | ||
| | ||
- | Cisco Media Blender | + | Cisco Media Blender |
| | | | ||
- | <br>1 | + | <br>1 |
| | | | ||
- | <br>2 | + | <br>2 |
| | | | ||
- | <br>1 x 80GB | + | <br>1 x 80GB |
| | | | ||
- | <br>2 | + | <br>2 |
|} | |} | ||
Line 1,459: | Line 1,632: | ||
*[[Virtualization for Cisco Finesse|Cisco Finesse]] | *[[Virtualization for Cisco Finesse|Cisco Finesse]] | ||
- | *[http://www.cisco.com/cisco/software/ | + | *[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco Finesse OVA Templates] |
- | + | *[[OVA Template Details for Cisco Finesse, Release 8.5(3)|OVA Template Details for Cisco Finesse, Release 8.5(3)]] | |
- | + | *[[OVA Template Details for Cisco Finesse, Release 9.0(1)|OVA Template Details for Cisco Finesse, Release 9.0(1)]] | |
- | | | + | *[[OVA Template Details for Cisco Finesse, Release 9.1(1)|OVA Template Details for Cisco Finesse, Release 9.1(1)]] |
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | + | ||
- | | Release | + | |
- | + | ||
| | ||
- | |||
- | |||
== TelePresence Applications == | == TelePresence Applications == | ||
Line 1,490: | Line 1,645: | ||
|- style="background: rgb(229,228,226)" | |- style="background: rgb(229,228,226)" | ||
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
- | ! vCPU Cores<br> | + | ! vCPU Cores<br> |
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
Line 1,497: | Line 1,652: | ||
! <br> | ! <br> | ||
|- | |- | ||
- | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br> | + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br> |
| align="center" | 2 | | align="center" | 2 | ||
| align="center" | 8 GB (4 GB reserved) | | align="center" | 8 GB (4 GB reserved) | ||
Line 1,505: | Line 1,660: | ||
1.9.0 Supported Co-residency Configurations: | 1.9.0 Supported Co-residency Configurations: | ||
- | *Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br> | + | *Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br> |
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br> | *1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br> | ||
- | <br> | + | <br> |
|- | |- | ||
- | ! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br> | + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br> |
| align="center" | 4 | | align="center" | 4 | ||
| align="center" | 6 GB (2.304 GB reserved) | | align="center" | 6 GB (2.304 GB reserved) | ||
Line 1,522: | Line 1,677: | ||
:*1 CTMS and 1 CTS-Manager can be installed on a single UCS server. | :*1 CTMS and 1 CTS-Manager can be installed on a single UCS server. | ||
- | <br> | + | <br> |
+ | |||
+ | |- | ||
+ | ! Cisco TelePresence Video Communications Server | ||
+ | |||
+ | | align="center" colspan="5" | | ||
+ | This content has moved to [[Virtualization for Cisco TelePresence Video Communications Server]]. | ||
+ | |||
+ | Please update your bookmarks. | ||
+ | <br> | ||
+ | |||
+ | |- | ||
+ | ! Cisco TelePresence Conductor | ||
+ | | align="center" colspan="5" | | ||
+ | This content has moved to [[Virtualization for Cisco TelePresence Conductor]]. | ||
+ | |||
+ | Please update your bookmarks. | ||
+ | <br> | ||
|} | |} | ||
- | {| | + | {| class="wikitable" border="1" |
|- | |- | ||
! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]] | ! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]] | ||
|} | |} | ||
+ | |||
+ | <br> |
Revision as of 18:03, 3 July 2013
Go to: Guidelines to Edit UC Virtualization Pages
Supported Virtual Machine OVA Templates
This content has moved to Unified Communications Virtualization Sizing Guidelines.
Please update your bookmarks.
Unified Communications Manager
This content has moved to Virtualization for Cisco Unified Communications Manager (CUCM).
Please update your bookmarks.
Cisco Emergency Responder
This content has moved to Virtualization for Cisco Emergency Responder.
Please update your bookmarks.
Session Manager Edition
This content has moved to Virtualization for Cisco Unified CM - Session Management Edition.
Please update your bookmarks.
Unified Attendant Consoles
This content has moved to Virtualization for Cisco Unified Attendant Consoles.
Please update your bookmarks.
Cisco Intercompany Media Engine
This content has moved to Virtualization for Cisco Intercompany Media Engine.
Please update your bookmarks.
Cisco Unity Connection
This content has moved to Virtualization for Cisco Unity Connection.
Please update your bookmarks.
Cisco Unity
This content has moved to Virtualization for Cisco Unity.
Please update your bookmarks.
Cisco Unified Presence and Cisco Unified Communications Manager IM and Presence
![]() | Note: | Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later. |
This content has moved to:
- Virtualization for Unified CM IM and Presence - 9.x versions
- Virtualization for Cisco Unified Presence - 8.x versions
Please update your bookmarks.
Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)
![]() | Note: | The information for Unified IP IVR is the same as Unified CCX. |
See also:
- Virtualization for Unified CCX
- Unified CCX OVA Templates:
Note: Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow Unified Communications VMware Requirements for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | ||
---|---|---|---|---|---|---|---|
100 agents (Release 8.5(1)) | 2 | 4 GB | 1x 146 GB
| 1 | |||
300 agents (Release 8.0(2) and Release 8.5(1)) | 2 | 4 GB |
2x 146 GB
| 1 | |||
400 agents (Release 8.5(1)) | 4 | 8 GB |
2x 146 GB
| 1 | |||
Single OVA (Release 8.5 (1)) | 100 agents | 2 | 4 GB | 1x 146 GB
| 1 | See Installing Cisco Unified Contact Center Express Release 8.5(1) guidefor more information on vDisk space. | |
300 agents | 2 | 4 GB |
2x 146 GB
| 1 | |||
400 agents | 4 | 8 GB |
2x 146 GB
| 1 | |||
Single OVA (Release 9.0 (1) or later) | 100 agents | 2 | 4 GB | 1x 146 GB
| 1 | See Installing Cisco Unified Contact Center Express Release 9.0(1) guidefor more information on vDisk space. | |
300 agents | 2 | 4 GB |
2x 146 GB
| 1 | |||
400 agents | 4 | 8 GB |
2x 146 GB
| 1 | |||
Unified CCX WFM 9.0 | 2 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files vDisk 2 = Optional - can be used to hold SQL Server Data files | 1 | Capacities
| ||
Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM) | 2 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) | 1 | Capacities
| ||
Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM) | 4 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache | 1 |
Capacities
| ||
Unified CCX WFM 8.5.2 | 2 | 4 GB |
| 1 |
Capacities
| ||
Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM) | 2 | 4 GB |
| 1 |
Capacities
| ||
Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM) | 4 | 4 GB |
| 1 |
Capacities
| ||
Unified CCX WFM 8.5.1 | 2 | 2 GB |
2x 146 GB
| 1 |
Capacities
| ||
Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM) | 2 | 2 GB |
2x 146 GB
| 1 |
Capacities
|
Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | IOPS (avg) (1) | IOPS (max) (1) | vNIC | Notes | |
---|---|---|---|---|---|---|---|---|---|
Prime Collaboration Provisioning up to 1K phones | 1 | 2.33Ghz | 2 GB | 90 GB | 100 | 500 | 1 | | |
Prime Collaboration Provisioning 1K to 10K phones | 4 | 2.33Ghz | 8 GB | 120 GB(2) | 100 | 500 | 1 | | |
Prime Collaboration Provisioning 10K to 100K phones app server | 8 | 2.33Ghz | 16 GB | 120 GB(3) | 100 | 500 | 1 | requires DB VM | |
Prime Collaboration Provisioning 10K to 100K phones database server | 8 | 2.33Ghz | 16 GB | 120 GB(3) | 100 | 500 | 1 | requires App VM | |
Prime Collaboration Provisioning 100K to 150K phones app server | 8 | 2.33Ghz | 16 GB | 150 GB(3) | 100 | 500 | 1 | requires DB VM | |
Prime Collaboration Provisioning 100K to 150K phones database server | 8 | 2.33Ghz | 16 GB | 150 GB(3) | 100 | 500 | 1 | requires App VM | |
Prime Collaboration Assurance 1K phones | 4 | 2.33Ghz | 8 GB | 150 GB | * | * | 1 | | |
Prime Collaboration Assurance 1K to 10K phones | 8 | 2.33Ghz | 16 GB | 200 GB | * | * | 1 | | |
Prime Collaboration Assurance 10K to 100K phones | 12 | 2.33Ghz | 24 GB | 500 GB | * | * | 1 | | |
Prime Collaboration Assurance 100K to 150K phones | 18 | 2.33Ghz | 32 GB | 750 GB | * | * | 1 | |
Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.
UC Management Suite (PM, OM, SM, SSM)
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | IOPS (avg) (1) | IOPS (max) (1) | vNIC | Notes | |
---|---|---|---|---|---|---|---|---|---|
CUPM up to 1K phones (VM-CUCMS_1S) | 1 | 2.33Ghz | 2 GB | 1x 30 GB | 100 | 500 | 1 | | |
CUPM 1K to 10K phones | 4 | 2.33Ghz | 4 GB | 1x 40 GB (2) | 100 | 500 | 1 | | |
CUPM 10K to 60K phones app server | 4 | 2.33Ghz | 4 GB | 1x 30 GB(3) | 100 | 500 | 1 | requires DB VM | |
CUPM 10K to 60K phones database server | 4 | 2.33Ghz | 8 GB | 1x 120 GB(3) | 100 | 500 | 1 | requires App VM | |
CUOM/SM 1K phones | 1 | 2.33Ghz | 3 GB | 1x 50 GB | 6 | 15 | 1 | | |
CUOM 10K phones (VM-CUCMS_2L) | 2 | 2.33Ghz | 8 GB | 1x 72 GB | 6 | 15 | 1 | | |
CUOM 45K phones (VM-CUCMS_4L) | 4 | 2.33Ghz | 8 GB | 2x 60 GB | 6 | 15 | 1 | | |
CUSM 10K Phones (VM-CUCMS_2) | 2 | 2.33Ghz | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
CUSM 45K Server (VM-CUCMS_4) | 4 | 2.33Ghz | 4 GB | 2x 60 GB | 6 | 15 | 1 | | |
CUSSM 10K phones (VM-CUCMS_1) | 1 | 2.33Ghz | 4 GB | 1x 60 GB | 6 | 15 | 1 | | |
CUSSM 45K Phones | 2 | 2.33Ghz | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
CUCMS 10K phones Co-resident (VM_CUCMS_8) | 8 | 2.33Ghz | 16 GB | 1x 320 GB (2) | 100 | 500 | 1 | |
Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|---|
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) | 1 | 2.33Ghz | 3 GB | 1x 50 GB | 1 | |
Unified Contact Center Enterprise
See also:
- Unified Contact Center Enterprise
- Unified CCE OVA Templates Download
- Scalability Impacts
- OVA Template Details for Unified Contact Center Enterprise Release 8.x
- OVA Template Details for Unified Contact Center Enterprise Release 9.x
Cisco Packaged Contact Center Enterprise
Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.
- Software Download - Download OVA files
- User Guides
Unified Customer Voice Portal
See also:
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail) | 4 | 4 GB | 1x 146 GB | 1 | Template Name: Cisco Unified CVP Call Server-VXML Server.ova | |
Unified CVP Reporting Server (Large) | 4 | 4 GB | Disk 1 - 72 GB, Disk 2 - 438 GB | 1 | Template Name: Cisco Unified CVP Reporting Server.ova | |
Unified CVP Operations Console | 2 | 2 GB | 1x 20 GB | 1 | Template Name: Cisco Unified CVP Operations Console.ova |
Cisco MediaSense
See also:
- Virtualization for Cisco MediaSense
- Download OVA Template for Cisco MediaSense, Release 9.1(1)
- Download OVA Template for Cisco MediaSense, Release 9.0(1a)
- Download OVA Template for Cisco MediaSense, Release 8.5(4)
For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table.
Deployment | vCPU |
CPU reservation | vRAM | vDisk | Notes |
---|---|---|---|---|---|
SRE |
2 |
2200 MHz |
6 GB |
Disk 1: 80 GB for OS |
Includes a fixed 210 GB disk for media storage. |
Primary/Secondary | 7 | 15000 MHz | 16 GB |
Disk 1: 80 GB for OS |
User can add additional media disks. |
Expansion | 7 | 10000 MHz | 16 GB |
Disk 1: 80 GB for OS |
User can add additional media disks. |
To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.
Deployment | vCPU |
CPU reservation | vRAM | vDisk | Notes |
---|---|---|---|---|---|
SRE |
2 |
2200 MHz |
6 GB |
Disk 1: 80 GB for OS |
Includes a fixed 200 GB disk for media storage. |
Primary/Secondary | 7 | 15000 MHz | 8 GB |
Disk 1: 80 GB for OS |
User must add media disks prior to installation. |
Expansion | 7 | 10000 MHz | 8 GB |
Disk 1: 80 GB for OS |
User must add media disks prior to installation. |
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes |
---|---|---|---|---|---|
CMS_6T_main_server_v8.5_vmv7 | 7 | 8 GB | 2 X 146 GB (thick provisioning) | 1 | Release 8.5(1) |
CMS_12T_main_server_v8.5_vmv7 | 7 | 8 GB | 2 X 300 GB (thick provisioning) | 1 | |
CMS_expansion_server_v8.5_vmv7 | 7 | 8 GB | 2 x 80 GB (thick provisioning) | 1 | |
CMS_12T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 150 GB (thick provisioning) | 1 |
Release 8.5(2) Release 8.5(3) Release 8.5(4) |
CMS_24T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 300 GB (thick provisioning) | 1 | |
CMS_60T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 600 GB (thick provisioning) | 1 | |
CMS_expansion_server_v8.5.2_vmv7 | 7 | 8 GB | 2 x 80 GB (thick provisioning) | 1 | |
CMS_SRE_v8.5_vmv7 | 2 | 6 GB | 2 x 80 GB (thick provisioning) 1 x 200 GB (thick provisioning) for Media storage | 1 (with static MAC address) | Release 8.5(4) |
Cisco Unified Intelligence Center
See also:
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
CUIC (200 Reporting Users) | 4 | 6 GB | 1x 146 GB | 1 |
Cisco Unified Contact Center Management Portal
See also:
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
CCMP Single Server Deployment (<1500 Agents) | 4 | 4 GB | 1x 100 GB | 1 | | |
CCMP Web Server (< 8000 Agents) | 4 | 4 GB | 1x 100 GB | 1 | | |
CCMP DB Server (< 8000 Agents) | 8 | 8 GB | 2x 100 GB | 1 | | |
CCMP Web/App Server Large Deployment (> 8000 Agents) | 8 | 16 GB | 1x 100 GB | 1 | | |
CCMP DB Server Large Deployment (> 8000 Agents) | 8 | 16 GB | 1 x 100 GB, 1 x 200 GB | 1 | |
Cisco SocialMiner
See also:
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC |
---|---|---|---|---|
Large deployment option | 4 | 12 GB | 1x 146 GB and 1x 256 GB | 1 |
Small deployment option | 2 | 8 GB | 2x 80GB | 1 |
Cisco Unified Email Interaction Manager and Web Interaction Manager
Release 9.0
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
---|---|---|---|---|---|
Deployed Template Name: CUEIM-WIM_CIM9_1 Deployment Option: 100 agents - Email Only | Single Server-All Components | 1 | 4 | 1 x 80GB | 4 GB |
Deployed Template Name: CUEIM-WIM_CIM9_2 Deployment Option: 200 agents - Email Only | Single Server-All Components | 1 | 8 | 1 x 80GB | 16 GB |
Deployed Template Name: CUEIM-WIM_CIM9_3 Deployment Option: 100 agents - Chat Only
| All components except web | 1 | 4 | 1 x 80GB | 4 GB |
Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
EIMWEIMWIM_Template_4_v9.0.ova Deployed Template Name: CUEIM-WIM_CIM9_4 Deployment Option: 200 agents - Chat only | All components except web | 1 | 8 | 1 x 80GB | 16 GB |
Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
Deployed Template Name: CUEIM-WIM_CIM9_5 Deployment Option: 250 Agents - Email and Chat or
| File Server | 1 | 2 | 1 x 80GB | 2 GB |
Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
Database Server | 1 | 2 | 1 x 80 GB for OS and 1 x 150 GB for DB | 4 GB | |
Deployed Template Name: CUEIM-WIM_CIM9_6 Deployment Option: 500 Agents - Email and Chat or
| File Server | 1 | 2 | 1 x 80GB | 2 GB |
Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
Database Server | 1 | 4 | 1 x 80 GB for OS and 1 x 438 GB for DB | 8 GB | |
Deployed Template Name: CUEIM-WIM_CIM9_7 Deployment Option: 750 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB for DB | 16 GB | |
Deployed Template Name: CUEIM-WIM_CIM9_8 Deployment Option: 1000 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
Services Server | 1 | 2 | 1 x 80GB | 8 GB | |
Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB | 16 GB | |
Deployed Template Name: CUEIM-WIM_CIM9_9 Deployment Option: 1250 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
Services Server | 1 | 2 | 1 x 80GB | 8 GB | |
Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB | 16 GB |
Release 4.4
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
---|---|---|---|---|---|
EIMWIM_Template_1_v2.0
Deployment Option: 100 agents - Email Only | Application, Services Server ,File server Messaging Server ,Web Server and Database server | 1 | 2 | 1 x 80GB | 4 |
Deployment Option: 140 agents - Email Only | Application, Services Server ,File server Messaging Server and Web server | 1 | 2 | 1 x 80GB | 4 |
Database Server | 1 | 2 | 1 x 80GB | 4 | |
Deployment Option: 100 agents - Chat only or 100 agents - Email and Chat | Application, Services Server ,File server Messaging Server and Database server | 1 | 2 | 1 x 80GB | 4 |
Web Server | 1 | 1 | 1 x 80GB | 2 | |
Deployment Option: 250 Agents - Email and Chat or | Web Server | 1 | 1 | 1 x 80GB | 1 |
Application server | 1 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 4 | |
Database Server | 1 | 2 | 1 x 80 GB for OS, 1 x 150 GB for DB | 4 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
Deployment Option: 500 Agents - Email and Chat or | Web Server | 2 | 1 | 1 x 80GB | 1 |
Application server | 2 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 4 | |
Database Server | 1 | 4 | 1 x 80 GB for OS, 1 x 400 GB for DB | 8 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 1 | 1 x 80GB | 2 | |
Deployment Option: 750 Agents - Email and Chat or | Web Server | 3 | 1 | 1 x 80GB | 1 |
Application server | 3 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 4 | |
Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
Deployment Option: 1000 Agents - Email and Chat or | Web Server | 4 | 1 | 1 x 80GB | 1 |
Application server | 4 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 8 | |
Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
Deployment Option: 1250 Agents - Email and Chat or | Web Server | 5 | 1 | 1 x 80GB | 1 |
Application server | 5 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 8 | |
Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 |
Cisco Media Blender
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
Cisco Media Blender |
|
|
|
|
Cisco Finesse
See also:
- Cisco Finesse
- Cisco Finesse OVA Templates
- OVA Template Details for Cisco Finesse, Release 8.5(3)
- OVA Template Details for Cisco Finesse, Release 9.0(1)
- OVA Template Details for Cisco Finesse, Release 9.1(1)
TelePresence Applications
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
Cisco TelePresence Manager | 2 | 8 GB (4 GB reserved) | 1 x 200 GB | 1 |
1.9.0 Supported Co-residency Configurations:
| |
Cisco TelePresence Multipoint Switch | 4 | 6 GB (2.304 GB reserved) | 1 x 100 GB | 1 |
1.9.0 Supported Co-residency Configurations:
| |
Cisco TelePresence Video Communications Server |
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Cisco TelePresence Conductor |
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