Unified Communications Virtualization Downloads (including OVA/OVF Templates)
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= Supported Virtual Machine OVA Templates = | = Supported Virtual Machine OVA Templates = | ||
| - | A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova". | + | '''What is an OVA?''' A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova". |
| - | Cisco Unified Communications applications '''must''' use one of the | + | <br>'''Do Cisco UC VMs require these OVAs? ''' To be TAC-supported, Virtual Machines for Cisco Unified Communications applications '''must''' use one of the provided OVA templates on this page. |
| - | + | *They represent what the UC apps have been tested with | |
| + | *It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks). | ||
| + | *OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download Software on www.cisco.com. | ||
| - | <br>See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications. | + | <br> |
| + | |||
| + | '''What does "users" mean in tables below?''' <span style="font-weight: bold">"U</span>'''sers"''' refers to the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. using the [http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool] and the [http://www.cisco.com/go/ucsrnd design guides] . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support. | ||
| + | |||
| + | <br>'''Where do I download these OVAs from?''' See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications. | ||
| + | |||
| + | {{note | | ||
| + | * UC apps do not support CPU oversubscription. One VM vCPU must map to one physical core (not one logical core) ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details). | ||
| + | * "One vCPU to one physical core" applies for all supported CPU architectures with equivalent performance for UC ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details). E.g. one physical core on E5-2600 at 2.53+ GHz and one physical core on E7-2800 at 2.4+ GHz are equivalent for purposes of UC VM OVAs, sizing and co-residency planning. | ||
| + | * Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed. | ||
| + | **E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1). | ||
| + | ** All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on CPUs with minimum core speed of 2.53 GHz [[UC Virtualization Supported Hardware#Processors / CPUs | click here for details]], such as E5-2643/3.3 GHz or E5640 / 2.66 GHz. | ||
| + | }} | ||
For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles. | For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles. | ||
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*[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br> | *[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br> | ||
| - | *[[OVA Template Details for | + | *[[OVA Template Details for Unified CM Release 8.0]]<br> |
| - | *[[OVA Template Details for | + | *[[OVA Template Details for Unified CM Release 8.5]]<br> |
| - | *[[OVA Template Details for | + | *[[OVA Template Details for Unified CM Release 8.6]]<br> |
| + | *[[OVA Template Details for Unified CM Release 9.0 | OVA Template Details for Unified CM Release 9.x]]<br> | ||
| - | <br><br> | + | <br><br> |
== Cisco Emergency Responder == | == Cisco Emergency Responder == | ||
| Line 92: | Line 107: | ||
:*10,000 ERLs | :*10,000 ERLs | ||
| - | |} | + | |} |
| - | <br> | + | |
| + | <br> | ||
| + | |||
{| border="1" style="width: 1077px; height: 416px" | {| border="1" style="width: 1077px; height: 416px" | ||
|+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0''' | |+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0''' | ||
| Line 108: | Line 125: | ||
|- | |- | ||
! | ! | ||
| - | Emergency Responder 12,000 users<br><br>Only for | + | Emergency Responder 12,000 users<br><br><br>Only for BE6K and certain TRCs - see notes.<br> |
| 2 <br>(with 800 MHz reservation)<br> | | 2 <br>(with 800 MHz reservation)<br> | ||
| Line 115: | Line 132: | ||
| 1x 80 GB disk | | 1x 80 GB disk | ||
| 1 | | 1 | ||
| - | | For use only on UCS C200M2 TRC#1. | + | | <br><br>For use only on UCS C200M2 TRC#1 (including BE6000) and C220M3 TRC#2, which is BE6000 only. |
| + | <br>Limits: | ||
:*12,000 IP phones | :*12,000 IP phones | ||
| Line 123: | Line 141: | ||
:*30,000 switch ports | :*30,000 switch ports | ||
:*3,000 ERLs | :*3,000 ERLs | ||
| - | + | ||
|- | |- | ||
! | ! | ||
| - | Emergency Responder 20,000 users<br><br> | + | Emergency Responder 20,000 users<br><br>Only for non-BE6K and certain TRCs - see notes |
| 1 <br>(with 800 MHz reservation)<br> | | 1 <br>(with 800 MHz reservation)<br> | ||
| Line 133: | Line 151: | ||
| 1x 80 GB disk with pre-aligned disk partitions | | 1x 80 GB disk with pre-aligned disk partitions | ||
| 1 | | 1 | ||
| - | | Not for use | + | | <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000. |
| + | <br>Limits: | ||
:*20,000 IP phones | :*20,000 IP phones | ||
| Line 141: | Line 160: | ||
:*60,000 switch ports | :*60,000 switch ports | ||
:*7,500 ERLs | :*7,500 ERLs | ||
| - | + | ||
|- | |- | ||
! | ! | ||
| - | Emergency Responder 30,000 users<br><br> | + | Emergency Responder 30,000 users<br><br>Only for non-BE6K and certain TRCs - see notes. |
| 2 <br>(with 3600 MHz reservation)<br> | | 2 <br>(with 3600 MHz reservation)<br> | ||
| E5540 2.53 GH | | E5540 2.53 GH | ||
| 6 GB <br>(with all 6 GB reserved) | | 6 GB <br>(with all 6 GB reserved) | ||
| - | | 2x 80 GB disk | + | | 2x 80 GB disk |
| 1 | | 1 | ||
| - | | Not for use | + | | <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000. |
| + | <br>Limits: | ||
:*30,000 IP phones | :*30,000 IP phones | ||
| Line 159: | Line 179: | ||
:*120,000 switch ports | :*120,000 switch ports | ||
:*10,000 ERLs | :*10,000 ERLs | ||
| - | + | ||
|- | |- | ||
! | ! | ||
| - | Emergency Responder 40,000 users<br><br> | + | Emergency Responder 40,000 users<br><br>Only for non-BE6K and certain TRCs - see notes. |
| 4 <br>(with 7200 MHz reservation)<br> | | 4 <br>(with 7200 MHz reservation)<br> | ||
| Line 169: | Line 189: | ||
| 2x 80 GB disk | | 2x 80 GB disk | ||
| 1 | | 1 | ||
| - | | Not for use | + | | <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000. |
| + | <br>Limits: | ||
:*40,000 IP phones | :*40,000 IP phones | ||
| Line 177: | Line 198: | ||
:*150,000 switch ports | :*150,000 switch ports | ||
:*12,500 ERLs | :*12,500 ERLs | ||
| - | + | ||
<br> | <br> | ||
| Line 184: | Line 205: | ||
<br> | <br> | ||
| - | <br> | + | <br> |
== Session Manager Edition == | == Session Manager Edition == | ||
| Line 199: | Line 220: | ||
! <br> | ! <br> | ||
|- | |- | ||
| - | ! [ | + | ! [[#Unified_Communications_Manager|Use CUCM "7500 users"]] |
| See CUCM "7500 users" | | See CUCM "7500 users" | ||
| See CUCM "7500 users" | | See CUCM "7500 users" | ||
| Line 223: | Line 244: | ||
|- | |- | ||
! OVA for CUxAC | ! OVA for CUxAC | ||
| - | | 1 @ 2. | + | | 1 @ 2.2 GHz |
| - | | | + | | 4GB |
| - | | 1x | + | | 1x 72GB |
| 1 | | 1 | ||
| Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described [http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html on the CUxAC datasheet] | | Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described [http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/data_sheet_c78-520987.html on the CUxAC datasheet] | ||
| Line 234: | Line 255: | ||
== Cisco Intercompany Media Engine == | == Cisco Intercompany Media Engine == | ||
| - | {| style="width: 712px; height: 416px | + | *[http://www.cisco.com/cisco/software/release.html?mdfid=282822890&softwareid=283088407&release=9.0%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest General OVA Template Download Location]<br> |
| + | |||
| + | <br> | ||
| + | |||
| + | {| border="1" style="width: 712px; height: 416px" | ||
|+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)''' | |+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)''' | ||
|- style="background: rgb(229,228,226)" | |- style="background: rgb(229,228,226)" | ||
| Line 248: | Line 273: | ||
|- | |- | ||
! | ! | ||
| - | CIME 5 peer IDs node<br><br>Only for non-BE6K/ | + | CIME 5 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes |
| 2 <br>(with 3600 MHz reservation)<br> | | 2 <br>(with 3600 MHz reservation)<br> | ||
| E5540 2.53 GHz | | E5540 2.53 GHz | ||
| - | | 6 GB <br>(with | + | | 6 GB <br>(with 6 GB reservation) |
| 1x 80 GB disk with pre-aligned disk partitions | | 1x 80 GB disk with pre-aligned disk partitions | ||
| 1 | | 1 | ||
| - | | Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 5 peer IDs. | + | | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 5 peer IDs. |
<br> | <br> | ||
|- | |- | ||
! | ! | ||
| - | CIME 10 peer IDs node<br><br>Only for non-BE6K/ | + | CIME 10 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes |
| 4 <br>(with 7200 MHz reservation)<br> | | 4 <br>(with 7200 MHz reservation)<br> | ||
| E5540 2.53 GHz | | E5540 2.53 GHz | ||
| - | | 6 GB <br>(with | + | | 6 GB <br>(with 6 GB reservation) |
| 2x 80 GB disk with pre-aligned disk partitions | | 2x 80 GB disk with pre-aligned disk partitions | ||
| 1 | | 1 | ||
| - | | Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 10 peer IDs. | + | | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 10 peer IDs. |
<br> | <br> | ||
| Line 282: | Line 307: | ||
*[[OVA Template Details for Unity Connection Release 8.5]]<br> | *[[OVA Template Details for Unity Connection Release 8.5]]<br> | ||
*[[OVA Template Details for Unity Connection Release 8.6.1]]<br> | *[[OVA Template Details for Unity Connection Release 8.6.1]]<br> | ||
| - | *[[OVA Template Details for Unity Connection Release 8.6.2]]<br> | + | *[[OVA Template Details for Unity Connection Release 8.6.2]]<br> |
| + | *[[OVA Template Details for Unity Connection Release 9.0.1]]<br> | ||
| + | *[[OVA Template Details for Unity Connection Release 9.1.1]]<br> | ||
| + | *[[Cisco Unity Connection on UCSE]] | ||
<br><br> | <br><br> | ||
| Line 342: | Line 370: | ||
<br> | <br> | ||
| - | == Cisco Unified Presence | + | == Cisco Unified Presence == |
| + | |||
| + | {{Note| Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later.}} | ||
See also: | See also: | ||
| Line 352: | Line 382: | ||
*[[OVA Template Details for Unified Presence Release 8.6(2)]]<br> | *[[OVA Template Details for Unified Presence Release 8.6(2)]]<br> | ||
*[[OVA Template Details for Unified Presence Release 8.6(3)]]<br> | *[[OVA Template Details for Unified Presence Release 8.6(3)]]<br> | ||
| - | *[[OVA Template Details for Unified Presence Release 8.6(4)]]<br> | + | *[[OVA Template Details for Unified Presence Release 8.6(4)]]<br> |
| - | *[[OVA Template Details for IM and Presence Release 9. | + | *[[OVA Template Details for IM and Presence Release 9.x]]<br> |
| - | + | <br> | |
| - | <br> | + | |
== Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR) == | == Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR) == | ||
| Line 367: | Line 396: | ||
*[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}} | *[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}} | ||
| - | <br> | + | <br> |
{| border="1" | {| border="1" | ||
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| | | | ||
|- | |- | ||
| - | ! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1) | + | ! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1)) |
! 100 agents | ! 100 agents | ||
| 2 | | 2 | ||
| Line 446: | Line 475: | ||
| | | | ||
|- | |- | ||
| - | ! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2. | + | ! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later) |
! 100 agents | ! 100 agents | ||
| 2 | | 2 | ||
| Line 477: | Line 506: | ||
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2 | :*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2 | ||
| + | | 1 | ||
| + | |- | ||
| + | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 9.0] | ||
| + | | 2 | ||
| + | | 4 GB | ||
| + | | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files | ||
| 1 | | 1 | ||
| - | | | + | | Capacities <br>• 900 named users <br>• 300 concurrent users <br> |
| + | |- | ||
| + | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)] | ||
| + | | 2 | ||
| + | | 4 GB | ||
| + | | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) | ||
| + | | 1 | ||
| + | | Capacities <br>• 3600 named users <br>• 1200 concurrent users | ||
| + | |- | ||
| + | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)] | ||
| + | | 4 | ||
| + | | 4 GB | ||
| + | | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache | ||
| + | | 1 | ||
| + | | Capacities <br>• 300 concurrent voice recordings for Server (SPAN) and Network recording<br>• 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording | ||
|- | |- | ||
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2] | ! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2] | ||
| Line 522: | Line 571: | ||
:*300 concurrent voice recordings for Server (SPAN) and Network recording | :*300 concurrent voice recordings for Server (SPAN) and Network recording | ||
| - | :*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording | + | :*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording |
| - | :*Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform | + | :*'''Virtualizing''' the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform |
|- | |- | ||
| Line 559: | Line 608: | ||
:*150 concurrent users | :*150 concurrent users | ||
| + | | | ||
|} | |} | ||
| + | |||
| + | <br> | ||
| + | |||
| + | == Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance) == | ||
| + | |||
| + | <br> | ||
| + | |||
| + | {| border="1" | ||
| + | |+ '''Supported OVA Templates: Prime Collaboration''' | ||
| + | |- style="background: rgb(229,228,226)" | ||
| + | ! Application, OVA Capacity and Notes+Download Link | ||
| + | ! vCPU Cores | ||
| + | ! vCPU Speed | ||
| + | ! vRAM / Memory | ||
| + | ! vDisk | ||
| + | ! IOPS (avg) (1) | ||
| + | ! IOPS (max) (1) | ||
| + | ! vNIC | ||
| + | ! Notes | ||
| + | ! <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning up to 1K phones | ||
| + | | 1 | ||
| + | | 2.33Ghz | ||
| + | | 2 GB | ||
| + | | 90 GB | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 1K to 10K phones | ||
| + | | 4 | ||
| + | | 2.33Ghz | ||
| + | | 8 GB | ||
| + | | 120 GB(2) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 10K to 100K phones app server | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 120 GB(3) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | requires DB VM | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 10K to 100K phones database server | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 120 GB(3) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | requires App VM | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 100K to 150K phones app server | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 150 GB(3) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | requires DB VM | ||
| + | |- | ||
| + | ! Prime Collaboration Provisioning 100K to 150K phones database server | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 150 GB(3) | ||
| + | | 100 | ||
| + | | 500 | ||
| + | | 1 | ||
| + | | requires App VM | ||
| + | |- | ||
| + | ! Prime Collaboration Assurance 1K phones | ||
| + | | 4 | ||
| + | | 2.33Ghz | ||
| + | | 8 GB | ||
| + | | 150 GB | ||
| + | | * | ||
| + | | * | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Assurance 1K to 10K phones | ||
| + | | 8 | ||
| + | | 2.33Ghz | ||
| + | | 16 GB | ||
| + | | 200 GB | ||
| + | | * | ||
| + | | * | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Assurance 10K to 100K phones | ||
| + | | 12 | ||
| + | | 2.33Ghz | ||
| + | | 24 GB | ||
| + | | 500 GB | ||
| + | | * | ||
| + | | * | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! Prime Collaboration Assurance 100K to 150K phones | ||
| + | | 18 | ||
| + | | 2.33Ghz | ||
| + | | 32 GB | ||
| + | | 750 GB | ||
| + | | * | ||
| + | | * | ||
| + | | 1 | ||
| + | | <br> | ||
| + | |} | ||
| + | |||
| + | Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | ||
| + | |||
| + | (4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40. | ||
| + | |||
| + | <br><br> | ||
== UC Management Suite (PM, OM, SM, SSM) == | == UC Management Suite (PM, OM, SM, SSM) == | ||
| Line 572: | Line 749: | ||
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| + | ! vCPU Speed | ||
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
| Line 582: | Line 760: | ||
! CUPM up to 1K phones (VM-CUCMS_1S) | ! CUPM up to 1K phones (VM-CUCMS_1S) | ||
| 1 | | 1 | ||
| + | | 2.33Ghz | ||
| 2 GB | | 2 GB | ||
| 1x 30 GB | | 1x 30 GB | ||
| Line 591: | Line 770: | ||
! CUPM 1K to 10K phones | ! CUPM 1K to 10K phones | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 40 GB (2) | | 1x 40 GB (2) | ||
| Line 600: | Line 780: | ||
! CUPM 10K to 60K phones app server | ! CUPM 10K to 60K phones app server | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 30 GB(3) | | 1x 30 GB(3) | ||
| Line 609: | Line 790: | ||
! CUPM 10K to 60K phones database server | ! CUPM 10K to 60K phones database server | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 8 GB | | 8 GB | ||
| 1x 120 GB(3) | | 1x 120 GB(3) | ||
| Line 618: | Line 800: | ||
! CUOM/SM 1K phones | ! CUOM/SM 1K phones | ||
| 1 | | 1 | ||
| + | | 2.33Ghz | ||
| 3 GB | | 3 GB | ||
| 1x 50 GB | | 1x 50 GB | ||
| Line 627: | Line 810: | ||
! CUOM 10K phones (VM-CUCMS_2L) | ! CUOM 10K phones (VM-CUCMS_2L) | ||
| 2 | | 2 | ||
| + | | 2.33Ghz | ||
| 8 GB | | 8 GB | ||
| 1x 72 GB | | 1x 72 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 636: | Line 820: | ||
! CUOM 45K phones (VM-CUCMS_4L) | ! CUOM 45K phones (VM-CUCMS_4L) | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 8 GB | | 8 GB | ||
| 2x 60 GB | | 2x 60 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 645: | Line 830: | ||
! CUSM 10K Phones (VM-CUCMS_2) | ! CUSM 10K Phones (VM-CUCMS_2) | ||
| 2 | | 2 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 72 GB | | 1x 72 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 654: | Line 840: | ||
! CUSM 45K Server (VM-CUCMS_4) | ! CUSM 45K Server (VM-CUCMS_4) | ||
| 4 | | 4 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 2x 60 GB | | 2x 60 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 663: | Line 850: | ||
! CUSSM 10K phones (VM-CUCMS_1) | ! CUSSM 10K phones (VM-CUCMS_1) | ||
| 1 | | 1 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 60 GB | | 1x 60 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 672: | Line 860: | ||
! CUSSM 45K Phones | ! CUSSM 45K Phones | ||
| 2 | | 2 | ||
| + | | 2.33Ghz | ||
| 4 GB | | 4 GB | ||
| 1x 72 GB | | 1x 72 GB | ||
| - | | | + | | 6 |
| - | | | + | | 15 |
| 1 | | 1 | ||
| <br> | | <br> | ||
| Line 681: | Line 870: | ||
! CUCMS 10K phones Co-resident (VM_CUCMS_8) | ! CUCMS 10K phones Co-resident (VM_CUCMS_8) | ||
| 8 | | 8 | ||
| + | | 2.33Ghz | ||
| 16 GB | | 16 GB | ||
| 1x 320 GB (2) | | 1x 320 GB (2) | ||
| Line 690: | Line 880: | ||
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned) | ||
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! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
! vCPU Cores | ! vCPU Cores | ||
| + | ! vCPU Speed | ||
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
| Line 755: | Line 897: | ||
! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K)] | ! [http://www.cisco.com/cisco/software/release.html?mdfid=283112898&flowid=20421&softwareid=282773197&release=8.0&rellifecycle=&relind=AVAILABLE&reltype=latest CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K)] | ||
| 1 | | 1 | ||
| + | | 2.33Ghz | ||
| 3 GB | | 3 GB | ||
| 1x 50 GB | | 1x 50 GB | ||
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| Line 774: | Line 910: | ||
*[[Unified Contact Center Enterprise]] | *[[Unified Contact Center Enterprise]] | ||
*[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates] | *[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates] | ||
| - | * | + | *[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts] |
| - | + | *[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]] | |
| - | + | *[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]] | |
<br> | <br> | ||
| - | + | == Cisco Packaged Contact Center Enterprise == | |
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| - | + | Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page. | |
| - | + | *[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files | |
| - | + | *[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides] | |
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== Unified Customer Voice Portal == | == Unified Customer Voice Portal == | ||
| Line 1,010: | Line 928: | ||
*[[Unified Customer Voice Portal]] | *[[Unified Customer Voice Portal]] | ||
| - | *[ | + | *[http://www.cisco.com/cisco/software/release.html?mdfid=270563413&flowid=5229&softwareid=280840592&release=9.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CVP OVA Templates Download] |
{| border="1" | {| border="1" | ||
| Line 1,050: | Line 968: | ||
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense] | *[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense] | ||
| - | *[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5. | + | *[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=9.0(1a)&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.0(1a]) |
| + | *[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)] | ||
| + | |||
| + | <br><br>For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table. <br><br> | ||
| + | |||
| + | <br> | ||
| + | |||
| + | {| border="1" cellspacing="1" cellpadding="1" width="812" | ||
| + | |+ '''Supported OVA Template: Cisco MediaSense, Release 9.1(1)''' <br> | ||
| + | |- | ||
| + | ! valign="baseline" scope="col" align="center" | Deployment | ||
| + | ! valign="baseline" scope="col" align="center" | vCPU | ||
| + | ! valign="baseline" scope="col" align="center" | | ||
| + | CPU reservation | ||
| + | |||
| + | ! valign="baseline" scope="col" align="center" | vRAM | ||
| + | ! valign="baseline" scope="col" align="center" | vDisk | ||
| + | ! valign="baseline" scope="col" align="center" | Notes | ||
| + | |- | ||
| + | ! valign="baseline" align="center" | SRE <br> | ||
| + | | valign="baseline" align="center" | | ||
| + | 2 | ||
| + | |||
| + | | valign="baseline" align="center" | | ||
| + | 2200 MHz | ||
| + | |||
| + | | valign="baseline" align="center" | | ||
| + | 6 GB | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 80 GB for DB <br>Disk 3: 210 GB for media <br> | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | Includes a fixed 210 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br> | ||
| + | |||
| + | |- | ||
| + | ! valign="baseline" align="center" | Primary/Secondary <br> | ||
| + | | valign="baseline" align="center" | 7 <br> | ||
| + | | valign="baseline" align="center" | 15000 MHz <br> | ||
| + | | valign="baseline" align="center" | 16 GB <br> | ||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br>Disk 3: 210 GB for media | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | User can add additional media disks. <br> | ||
| + | |||
| + | |- | ||
| + | ! valign="baseline" align="center" | Expansion | ||
| + | | valign="baseline" align="center" | 7 | ||
| + | | valign="baseline" align="center" | 10000 MHz <br> | ||
| + | | valign="baseline" align="center" | 16 GB <br> | ||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 80 GB <br>Disk 3: 210 GB for media | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | User can add additional media disks. | ||
| + | |||
| + | |} | ||
| + | |||
| + | <br> | ||
| + | |||
| + | <br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table. <br><br> | ||
| + | |||
| + | {| border="1" cellspacing="1" cellpadding="1" width="812" | ||
| + | |+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br> | ||
| + | |- | ||
| + | ! valign="baseline" scope="col" align="center" | Deployment | ||
| + | ! valign="baseline" scope="col" align="center" | vCPU | ||
| + | ! valign="baseline" scope="col" align="center" | | ||
| + | CPU reservation | ||
| + | |||
| + | ! valign="baseline" scope="col" align="center" | vRAM | ||
| + | ! valign="baseline" scope="col" align="center" | vDisk | ||
| + | ! valign="baseline" scope="col" align="center" | Notes | ||
| + | |- | ||
| + | ! valign="baseline" align="center" | SRE <br> | ||
| + | | valign="baseline" align="center" | | ||
| + | 2 | ||
| + | |||
| + | | valign="baseline" align="center" | | ||
| + | 2200 MHz | ||
| + | |||
| + | | valign="baseline" align="center" | | ||
| + | 6 GB | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 80 GB for DB <br>Disk 3: 200 GB for media <br> | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br> | ||
| + | |||
| + | |- | ||
| + | ! valign="baseline" align="center" | Primary/Secondary <br> | ||
| + | | valign="baseline" align="center" | 7 <br> | ||
| + | | valign="baseline" align="center" | 15000 MHz <br> | ||
| + | | valign="baseline" align="center" | 8 GB <br> | ||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS <br>Disk 2: 600 GB for DB <br> | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | User must add media disks prior to installation. <br> | ||
| + | |||
| + | |- | ||
| + | ! valign="baseline" align="center" | Expansion | ||
| + | | valign="baseline" align="center" | 7 | ||
| + | | valign="baseline" align="center" | 10000 MHz <br> | ||
| + | | valign="baseline" align="center" | 8 GB <br> | ||
| + | | valign="top" align="left" | | ||
| + | Disk 1: 80 GB for OS<br>Disk 2: 80 GB | ||
| + | |||
| + | | valign="top" align="left" | | ||
| + | User must add media disks prior to installation. | ||
| + | |||
| + | |} | ||
| + | |||
| + | <br> | ||
{| border="1" | {| border="1" | ||
| - | |+ '''Supported OVA Templates: Cisco MediaSense''' | + | |+ '''Supported OVA Templates: Cisco MediaSense, Release 8.5''' |
|- | |- | ||
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
| Line 1,076: | Line 1,109: | ||
|- | |- | ||
! CMS_expansion_server_v8.5_vmv7 | ! CMS_expansion_server_v8.5_vmv7 | ||
| - | | 7<br> | + | | 7<br> |
| 8 GB | | 8 GB | ||
| 2 x 80 GB (thick provisioning) | | 2 x 80 GB (thick provisioning) | ||
| 1 | | 1 | ||
|- | |- | ||
| - | ! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br> | + | ! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br> |
| - | | 7<br> | + | | 7<br> |
| - | | 8 GB<br> | + | | 8 GB<br> |
| - | | 2 X 150 GB (thick provisioning)<br> | + | | 2 X 150 GB (thick provisioning)<br> |
| 1 | | 1 | ||
| rowspan="4" | | | rowspan="4" | | ||
| Line 1,091: | Line 1,124: | ||
Release 8.5(3) | Release 8.5(3) | ||
| - | Release 8.5(4) | + | Release 8.5(4) |
|- | |- | ||
| - | ! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br> | + | ! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br> |
| - | | 7<br> | + | | 7<br> |
| - | | 8 GB<br> | + | | 8 GB<br> |
| - | | 2 X 300 GB (thick provisioning)<br> | + | | 2 X 300 GB (thick provisioning)<br> |
| 1 | | 1 | ||
|- | |- | ||
| - | ! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br> | + | ! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br> |
| - | | 7<br> | + | | 7<br> |
| - | | 8 GB<br> | + | | 8 GB<br> |
| - | | 2 X 600 GB (thick provisioning)<br> | + | | 2 X 600 GB (thick provisioning)<br> |
| 1 | | 1 | ||
|- | |- | ||
| Line 1,119: | Line 1,152: | ||
| Release 8.5(4) | | Release 8.5(4) | ||
|} | |} | ||
| + | |||
| + | <br> | ||
== Cisco Unified Intelligence Center == | == Cisco Unified Intelligence Center == | ||
| Line 1,150: | Line 1,185: | ||
See also: | See also: | ||
| - | *[ | + | *[http://docwiki.cisco.com/wiki/Virtualization_for_CCMP_with_Unified_CCE_on_UCS_Hardware Cisco Unified Contact Center Management Portal] |
| - | *[ | + | *[http://www.cisco.com/cisco/software/release.html?mdfid=280810493&flowid=5222&softwareid=284452241&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CCMP OVA Templates] |
{| border="1" | {| border="1" | ||
| - | |+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal''' | + | |+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>''' |
|- style="background: rgb(229,228,226)" | |- style="background: rgb(229,228,226)" | ||
! Application, OVA Capacity and Notes+Download Link | ! Application, OVA Capacity and Notes+Download Link | ||
| Line 1,164: | Line 1,199: | ||
! <br> | ! <br> | ||
|- | |- | ||
| - | ! | + | ! CCMP Single Server Deployment (<1500 Agents) |
| 4 | | 4 | ||
| 4 GB | | 4 GB | ||
| Line 1,171: | Line 1,206: | ||
| <br> | | <br> | ||
|- | |- | ||
| - | ! | + | ! CCMP Web Server (< 8000 Agents) <br> |
| - | | 4 | + | | 4<br> |
| - | | 4 GB | + | | 4 GB<br> |
| - | | 1x 100 GB | + | | 1x 100 GB<br> |
| + | | 1<br> | ||
| + | | <br> | ||
| + | |- | ||
| + | ! CCMP DB Server (< 8000 Agents) | ||
| + | | 8 | ||
| + | | 8 GB | ||
| + | | 2x 100 GB | ||
| 1 | | 1 | ||
| <br> | | <br> | ||
|- | |- | ||
| - | ! | + | ! CCMP Web/App Server Large Deployment (> 8000 Agents) |
| 8 | | 8 | ||
| - | | | + | | 16 GB |
| - | | 1x | + | | 1x 100 GB |
| 1 | | 1 | ||
| + | | <br> | ||
| + | |- | ||
| + | ! CCMP DB Server Large Deployment (> 8000 Agents) <br> | ||
| + | | 8<br> | ||
| + | | 16 GB<br> | ||
| + | | 1 x 100 GB, 1 x 200 GB<br> | ||
| + | | 1<br> | ||
| <br> | | <br> | ||
|} | |} | ||
| Line 1,200: | Line 1,249: | ||
! vRAM / Memory | ! vRAM / Memory | ||
! vDisk | ! vDisk | ||
| - | ! vNIC | + | ! vNIC |
|- | |- | ||
! Large deployment option | ! Large deployment option | ||
| Line 1,215: | Line 1,264: | ||
|} | |} | ||
| - | == <br>Cisco | + | == <br>Cisco Unified Email Interaction Manager and Web Interaction Manager == |
| - | + | === Release 9.0 === | |
| - | {| | + | {| cellspacing="1" cellpadding="1" border="1" |
|- | |- | ||
! scope="col" | Application, OVA Capacity and Notes+Download Link | ! scope="col" | Application, OVA Capacity and Notes+Download Link | ||
| Line 1,229: | Line 1,278: | ||
|- | |- | ||
| | | | ||
| - | [http:// | + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v9.0.ova] |
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_1 | ||
Deployment Option: | Deployment Option: | ||
| Line 1,235: | Line 1,288: | ||
100 agents - Email Only<br> | 100 agents - Email Only<br> | ||
| - | | | + | | Single Server-All Components |
| + | | 1 | ||
| + | | 4 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_2 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 200 agents - Email Only<br> | ||
| + | |||
| + | | Single Server-All Components | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80GB | ||
| + | | 16 GB | ||
| + | |- | ||
| + | | rowspan="2" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_3 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 100 agents - Chat Only | ||
| + | |||
| + | <br> | ||
| + | |||
| + | | All components except web | ||
| + | | 1 | ||
| + | | 4 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | rowspan="2" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWEIMWIM_Template_4_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_4 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 200 agents - Chat only <br> | ||
| + | |||
| + | | All components except web | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80GB | ||
| + | | 16 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_5 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack | ||
| + | |||
| + | <br> | ||
| + | |||
| + | <br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | Database Server | ||
| 1 | | 1 | ||
| 2 | | 2 | ||
| + | | 1 x 80 GB for OS and 1 x 150 GB for DB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v9.0.ova]<br> | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_6 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br> | ||
| + | |||
| + | <br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | Database Server | ||
| + | | 1 | ||
| + | | 4 | ||
| + | | 1 x 80 GB for OS and 1 x 438 GB for DB | ||
| + | | 8 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_7 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 4 GB | ||
| + | |- | ||
| + | | Database Server | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80 GB for OS and 1 x 438 GB for DB for DB | ||
| + | | 16 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_8 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack<br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 8 GB | ||
| + | |- | ||
| + | | Database Server | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80 GB for OS and 1 x 438 GB for DB | ||
| + | | 16 GB | ||
| + | |- | ||
| + | | rowspan="6" | | ||
| + | [http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_9_v9.0.ova] | ||
| + | |||
| + | Deployed Template Name: | ||
| + | |||
| + | CUEIM-WIM_CIM9_9 | ||
| + | |||
| + | Deployment Option: | ||
| + | |||
| + | 1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack<br> | ||
| + | |||
| + | | File Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Messaging Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Application Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 2 GB | ||
| + | |- | ||
| + | | Web Server | ||
| + | | 1 | ||
| + | | 1 | ||
| + | | 1 x 80GB | ||
| + | | 1 GB | ||
| + | |- | ||
| + | | Services Server | ||
| + | | 1 | ||
| + | | 2 | ||
| + | | 1 x 80GB | ||
| + | | 8 GB | ||
| + | |- | ||
| + | | Database Server | ||
| + | | 1 | ||
| + | | 8 | ||
| + | | 1 x 80 GB for OS and 1 x 438 GB for DB | ||
| + | | 16 GB | ||
| + | |} | ||
| + | |||
| + | <br> | ||
| + | |||
| + | === Release 4.4 === | ||
| + | |||
| + | {| cellspacing="1" cellpadding="1" border="1" | ||
| + | |- | ||
| + | ! scope="col" | Application, OVA Capacity and Notes+Download Link | ||
| + | ! scope="col" | Contents | ||
| + | ! scope="col" | No of VM's to deploy of each component | ||
| + | ! scope="col" | vCPU | ||
| + | ! scope="col" | vDisk | ||
| + | ! scope="col" | vRAM/Memory | ||
| + | |- | ||
| + | | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0] | ||
| + | Deployment Option: | ||
| + | |||
| + | 100 agents - Email Only | ||
| + | |||
| + | | Application, Services Server ,File server Messaging Server ,Web Server and Database server | ||
| + | | 1 | ||
| + | | 2 | ||
| 1 x 80GB | | 1 x 80GB | ||
| 4 | | 4 | ||
|- | |- | ||
| rowspan="2" | | | rowspan="2" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0] |
Deployment Option: | Deployment Option: | ||
| Line 1,248: | Line 1,632: | ||
140 agents - Email Only | 140 agents - Email Only | ||
| - | + | | Application, Services Server ,File server Messaging Server and Web server | |
| - | + | ||
| - | | Application, Services Server ,File server Messaging Server and | + | |
| 1 | | 1 | ||
| 2 | | 2 | ||
| Line 1,256: | Line 1,638: | ||
| 4 | | 4 | ||
|- | |- | ||
| - | | Database | + | | Database Server |
| 1 | | 1 | ||
| 2 | | 2 | ||
| Line 1,263: | Line 1,645: | ||
|- | |- | ||
| rowspan="2" | | | rowspan="2" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0] |
Deployment Option: | Deployment Option: | ||
| Line 1,269: | Line 1,651: | ||
100 agents - Chat only or | 100 agents - Chat only or | ||
| - | 100 agents - | + | 100 agents - Email and Chat |
| Application, Services Server ,File server Messaging Server and Database server | | Application, Services Server ,File server Messaging Server and Database server | ||
| Line 1,281: | Line 1,663: | ||
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 2 | + | | 2 |
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0] |
Deployment Option: | Deployment Option: | ||
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack | 250 Agents - Email and Chat or<br>120 Agents - BC and CallBack | ||
| - | |||
| - | |||
| - | |||
| - | |||
| Web Server | | Web Server | ||
| Line 1,298: | Line 1,676: | ||
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 1 | + | | 1 |
|- | |- | ||
| Application server | | Application server | ||
| Line 1,314: | Line 1,692: | ||
| Database Server | | Database Server | ||
| 1 | | 1 | ||
| - | | 2 | + | | 2 |
| - | | 1 x 80 GB for OS, 1 | + | | 1 x 80 GB for OS, 1 x 150 GB for DB |
| 4 | | 4 | ||
|- | |- | ||
| Line 1,331: | Line 1,709: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack | + | 500 Agents - Email and Chat or<br>240 Agents - BC and CallBack |
| - | + | ||
| - | + | ||
| Web Server | | Web Server | ||
| - | | 2 | + | | 2 |
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 1 | + | | 1 |
|- | |- | ||
| Application server | | Application server | ||
| Line 1,376: | Line 1,752: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack | + | 750 Agents - Email and Chat or<br>360 Agents - BC and CallBack |
| Web Server | | Web Server | ||
| Line 1,404: | Line 1,780: | ||
| 8 | | 8 | ||
| 1 x 80 GB for OS, 1 x 400 GB for DB | | 1 x 80 GB for OS, 1 x 400 GB for DB | ||
| - | | 16 | + | | 16 |
|- | |- | ||
| File Server | | File Server | ||
| Line 1,419: | Line 1,795: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 1000 | + | 1000 Agents - Email and Chat or<br>480 Agents - BC and CallBack |
| Web Server | | Web Server | ||
| Line 1,432: | Line 1,808: | ||
|- | |- | ||
| Application server | | Application server | ||
| - | | 4 | + | | 4 |
| 2 | | 2 | ||
| 1 x 80GB | | 1 x 80GB | ||
| Line 1,462: | Line 1,838: | ||
|- | |- | ||
| rowspan="6" | | | rowspan="6" | | ||
| - | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0] | + | [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0] |
Deployment Option: | Deployment Option: | ||
| - | 1250 | + | 1250 Agents - Email and Chat or<br>600 Agents - BC and CallBack |
| Web Server | | Web Server | ||
| - | | 5 | + | | 5 |
| 1 | | 1 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 1 | + | | 1 |
|- | |- | ||
| Application server | | Application server | ||
| Line 1,478: | Line 1,854: | ||
| 2 | | 2 | ||
| 1 x 80GB | | 1 x 80GB | ||
| - | | 2 | + | | 2 |
|- | |- | ||
| Services Server | | Services Server | ||
| Line 1,504: | Line 1,880: | ||
| 2 | | 2 | ||
|} | |} | ||
| - | |||
| - | |||
== Cisco Media Blender == | == Cisco Media Blender == | ||
| - | {| | + | {| width="1054" cellspacing="1" cellpadding="1" border="1" align="center" style="width: 1054px; height: 102px" |
|- | |- | ||
| | | | ||
| Line 1,521: | Line 1,895: | ||
|- | |- | ||
| | | | ||
| - | <br>[http:// | + | <br>[http://software.cisco.com/download/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=9.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender] |
| | | | ||
| Line 1,549: | Line 1,923: | ||
*[[Virtualization for Cisco Finesse|Cisco Finesse]] | *[[Virtualization for Cisco Finesse|Cisco Finesse]] | ||
| - | *[http://www.cisco.com/cisco/software/ | + | *[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco Finesse OVA Templates] |
{| border="1" | {| border="1" | ||
| Line 1,561: | Line 1,935: | ||
! Notes | ! Notes | ||
! <br> | ! <br> | ||
| + | |- | ||
| + | ! Finesse_2000_HTTP_agents_or_1000_HTTPS_agents_v9.1.1_vmv8.ova | ||
| + | | 4 | ||
| + | | 8 GB | ||
| + | | 1x 146 GB | ||
| + | | 1 | ||
| + | | Release 9.1(1) | ||
| + | |- | ||
| + | ! Finesse_2000_agents_v9.0.1_vm8 | ||
| + | | 4 | ||
| + | | 8 GB | ||
| + | | 1x 146 GB | ||
| + | | 1 | ||
| + | | Release 9.0(1) | ||
|- | |- | ||
! Finesse_2000_agents_v1.0_vmv7 | ! Finesse_2000_agents_v1.0_vmv7 | ||
| Line 1,572: | Line 1,960: | ||
| | ||
| - | |||
| - | |||
== TelePresence Applications == | == TelePresence Applications == | ||
| Line 1,614: | Line 2,000: | ||
<br> | <br> | ||
| + | |- | ||
| + | ! Cisco TelePresence Video Communication Server, Release X7.1 | ||
| + | [http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.1&relind=AVAILABLE&rellifecycle=&reltype=latest X7.1 (AES Encrypted) VM version] | ||
| + | |||
| + | [http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.1&relind=AVAILABLE&rellifecycle=&reltype=latest X7.1 (non-AES) VM version]<br> | ||
| + | |||
| + | | align="center" | 2 Cores reserved per VM; each core >= 2GHz processor<br> | ||
| + | | align="center" | 6GB of RAM per VM<br> | ||
| + | | align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br> | ||
| + | | align="center" | 3<br> | ||
| + | | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with: | ||
| + | *Processor supporting AESNI feature | ||
| + | *R2XX-LBBU | ||
| + | *Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled) | ||
| + | *PCI card Intel Quad port GbE Controller (E1G44ETG1P20) | ||
| + | |||
| + | ESXi to be ESXi 4.1 or ESXi5.0 (Update 1).<br> | ||
| + | |||
| + | If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br> | ||
| + | |||
| + | |- | ||
| + | ! | ||
| + | Cisco TelePresence Video Communication Server, Release X7.2 | ||
| + | |||
| + | [http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.2&relind=AVAILABLE&rellifecycle=&reltype=latest X7.2 (AES Encrypted) VM version]<br> | ||
| + | |||
| + | [http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.2&relind=AVAILABLE&rellifecycle=&reltype=latest X7.2 (non-AES) VM version]<br> | ||
| + | |||
| + | | align="center" | 2 Cores reserved per VM; each core >= 2GHz processor<br> | ||
| + | | align="center" | 6GB of RAM per VM<br> | ||
| + | | align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br> | ||
| + | | align="center" | 3<br> | ||
| + | | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with: | ||
| + | *Processor supporting AESNI feature | ||
| + | *R2XX-LBBU | ||
| + | *Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled) | ||
| + | *PCI card Intel Quad port GbE Controller (E1G44ETG1P20) | ||
| + | |||
| + | ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br> | ||
| + | |||
| + | If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br> | ||
| + | |||
| + | |- | ||
| + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284262814&flowid=30841&softwareid=280886992&release=XC1.2&relind=AVAILABLE&rellifecycle=&reltype=latest Cisco TelePresence Conductor XC1.2 (AES Encrypted) VM version]<br> | ||
| + | | align="center" | 2 Cores reserved per VM; each core >= 2GHz processor<br> | ||
| + | | align="center" | 6GB of RAM per VM<br> | ||
| + | | align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br> | ||
| + | | align="center" | 3<br> | ||
| + | | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with: | ||
| + | *Processor supporting AESNI feature | ||
| + | *R2XX-LBBU | ||
| + | *Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled) | ||
| + | *PCI card Intel Quad port GbE Controller (E1G44ETG1P20) | ||
| + | |||
| + | ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br> | ||
| + | |||
| + | If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br> | ||
| + | |||
| + | |- | ||
| + | ! [http://www.cisco.com/cisco/software/release.html?mdfid=284262814&flowid=30841&softwareid=280886992&release=XC2.0&relind=AVAILABLE&rellifecycle=&reltype=latest Cisco TelePresence Conductor XC2.0 (AES Encrypted) VM version]<br> | ||
| + | | align="center" | 2 Cores reserved per VM; each core >= 2GHz processor<br> | ||
| + | | align="center" | 6GB of RAM per VM<br> | ||
| + | | align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br> | ||
| + | | align="center" | 3<br> | ||
| + | | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with: | ||
| + | *Processor supporting AESNI feature | ||
| + | *R2XX-LBBU | ||
| + | *Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled) | ||
| + | *PCI card Intel Quad port GbE Controller (E1G44ETG1P20) | ||
| + | |||
| + | ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br> | ||
| + | |||
| + | If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br> | ||
|} | |} | ||
| Line 1,620: | Line 2,079: | ||
! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]] | ! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]] | ||
|} | |} | ||
| + | |||
| + | <br> | ||
Revision as of 14:46, 7 February 2013
Go to: Guidelines to Edit UC Virtualization Pages
Supported Virtual Machine OVA Templates
What is an OVA? A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".
Do Cisco UC VMs require these OVAs? To be TAC-supported, Virtual Machines for Cisco Unified Communications applications must use one of the provided OVA templates on this page.
- They represent what the UC apps have been tested with
- It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks).
- OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download Software on www.cisco.com.
What does "users" mean in tables below? "Users" refers to the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. using the Cisco Unified Communications Sizing Tool and the design guides . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support.
Where do I download these OVAs from? See Downloading OVA Templates for UC Applications for more information on how to download OVA templates for UC Applications.
 | Note: |
|
For Specifications-based deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.
Unified Communications Manager
- General OVA Template Download Location
- OVA Template Details for Unified CM Release 8.0
- OVA Template Details for Unified CM Release 8.5
- OVA Template Details for Unified CM Release 8.6
- OVA Template Details for Unified CM Release 9.x
Cisco Emergency Responder
| Application, OVA Capacity and Notes+Download Link | vCPU Cores and Speed per Core | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| 12,000 users (C200 only) | 2 @ 2.13 GHz each (600 MHz reserved) | 4 GB (4 GB reserved) | 1 x 80 GB | 1 |
Use on C200 M2 TRC#1 only. Limits:
| |
| 20,000 users | 1 @ 2.55 MHz (600 MHz reserved) | 2.25 GB (2.304 GB reserved) | 1 x 80 GB | 1 |
Not for use on C200 M2 TRC#1. Limits:
| |
| 30,000 users | 2 @ 2.55 MHz each | 6 GB | 2 x 80 GB | 1 |
Not for use on C200 M2 TRC#1. Limits:
|
| VM OVA Capacity | VM OVA Parameters | Notes | ||||
|---|---|---|---|---|---|---|
| vCPU Cores (= Physical Cores) | Physical CPU Load was Calibrated To | vRAM (=Physical Memory) | vDisk (=Physical space) | vNIC | ||
|
Emergency Responder 12,000 users | 2 (with 800 MHz reservation) | E5506 2.13 GHz | 4 GB (with all 4 GB reserved) | 1x 80 GB disk | 1 | For use only on UCS C200M2 TRC#1 (including BE6000) and C220M3 TRC#2, which is BE6000 only.
|
|
Emergency Responder 20,000 users | 1 (with 800 MHz reservation) | E5540 2.53 GHz | 4 GB (with all 4 GB reserved) | 1x 80 GB disk with pre-aligned disk partitions | 1 | Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
|
|
Emergency Responder 30,000 users | 2 (with 3600 MHz reservation) | E5540 2.53 GH | 6 GB (with all 6 GB reserved) | 2x 80 GB disk | 1 | Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
|
|
Emergency Responder 40,000 users | 4 (with 7200 MHz reservation) | E5540 2.53 GHz | 6 GB (with all 6 GB reserved) | 2x 80 GB disk | 1 | Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
|
Session Manager Edition
| Application, OVA Capacity and Notes+Download Link | vCPU Cores and Speed per Core | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| Use CUCM "7500 users" | See CUCM "7500 users" | See CUCM "7500 users" | See CUCM "7500 users" | See CUCM "7500 users" |
Unified Attendant Consoles
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| OVA for CUxAC | 1 @ 2.2 GHz | 4GB | 1x 72GB | 1 | Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described on the CUxAC datasheet |
Cisco Intercompany Media Engine
| VM OVA Capacity | VM OVA Parameters | Notes | ||||
|---|---|---|---|---|---|---|
| vCPU Cores (= Physical Cores) | Physical CPU Load was Calibrated To | vRAM (=Physical Memory) | vDisk (=Physical space) | vNIC | ||
|
CIME 5 peer IDs node | 2 (with 3600 MHz reservation) | E5540 2.53 GHz | 6 GB (with 6 GB reservation) | 1x 80 GB disk with pre-aligned disk partitions | 1 | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000. Up to 5 peer IDs.
|
|
CIME 10 peer IDs node | 4 (with 7200 MHz reservation) | E5540 2.53 GHz | 6 GB (with 6 GB reservation) | 2x 80 GB disk with pre-aligned disk partitions | 1 | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000. Up to 10 peer IDs.
|
Cisco Unity Connection
- General Unity Connection OVA Template Download Location
- OVA Template Details for Unity Connection Release 8.0
- OVA Template Details for Unity Connection Release 8.5
- OVA Template Details for Unity Connection Release 8.6.1
- OVA Template Details for Unity Connection Release 8.6.2
- OVA Template Details for Unity Connection Release 9.0.1
- OVA Template Details for Unity Connection Release 9.1.1
- Cisco Unity Connection on UCSE
Cisco Unity
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| 5000 users | 2 (requires VMware CPU Affinity) | 4 GB |
4x 24 GB
| 1 |
| |
| 15,000 users | 4 (requires VMware CPU Affinity) | 4 GB |
4x 24 GB
| 1 |
|
Cisco Unified Presence
| Note: | Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later. |
See also:
- General OVA Template Download Location
- OVA Template Details for Unified Presence Release 8.0(x)
- OVA Template Details for Unified Presence Release 8.5(x)
- OVA Template Details for Unified Presence Release 8.6(1)
- OVA Template Details for Unified Presence Release 8.6(2)
- OVA Template Details for Unified Presence Release 8.6(3)
- OVA Template Details for Unified Presence Release 8.6(4)
- OVA Template Details for IM and Presence Release 9.x
Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)
| Note: | The information for Unified IP IVR is the same as Unified CCX. |
See also:
- Virtualization for Unified CCX
- Unified CCX OVA Templates:
Note: Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow Unified Communications VMware Requirements for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | ||
|---|---|---|---|---|---|---|---|
| 100 agents (Release 8.5(1)) | 2 | 4 GB | 1x 146 GB
| 1 | |||
| 300 agents (Release 8.0(2) and Release 8.5(1)) | 2 | 4 GB |
2x 146 GB
| 1 | |||
| 400 agents (Release 8.5(1)) | 4 | 8 GB |
2x 146 GB
| 1 | |||
| Single OVA (Release 8.5 (1)) | 100 agents | 2 | 4 GB | 1x 146 GB
| 1 | See Installing Cisco Unified Contact Center Express Release 8.5(1) guidefor more information on vDisk space. | |
| 300 agents | 2 | 4 GB |
2x 146 GB
| 1 | |||
| 400 agents | 4 | 8 GB |
2x 146 GB
| 1 | |||
| Single OVA (Release 9.0 (1) or later) | 100 agents | 2 | 4 GB | 1x 146 GB
| 1 | See Installing Cisco Unified Contact Center Express Release 9.0(1) guidefor more information on vDisk space. | |
| 300 agents | 2 | 4 GB |
2x 146 GB
| 1 | |||
| 400 agents | 4 | 8 GB |
2x 146 GB
| 1 | |||
| Unified CCX WFM 9.0 | 2 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files vDisk 2 = Optional - can be used to hold SQL Server Data files | 1 | Capacities • 900 named users • 300 concurrent users | ||
| Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM) | 2 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) | 1 | Capacities • 3600 named users • 1200 concurrent users | ||
| Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM) | 4 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache | 1 | Capacities • 300 concurrent voice recordings for Server (SPAN) and Network recording • 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording | ||
| Unified CCX WFM 8.5.2 | 2 | 4 GB |
| 1 |
Capacities
| ||
| Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM) | 2 | 4 GB |
| 1 |
Capacities
| ||
| Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM) | 4 | 4 GB |
| 1 |
Capacities
| ||
| Unified CCX WFM 8.5.1 | 2 | 2 GB |
2x 146 GB
| 1 |
Capacities
| ||
| Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM) | 2 | 2 GB |
2x 146 GB
| 1 |
Capacities
| ||
Prime Collaboration (Prime Collaboration Provisioning and Prime Collaboration Assurance)
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | IOPS (avg) (1) | IOPS (max) (1) | vNIC | Notes | |
|---|---|---|---|---|---|---|---|---|---|
| Prime Collaboration Provisioning up to 1K phones | 1 | 2.33Ghz | 2 GB | 90 GB | 100 | 500 | 1 | | |
| Prime Collaboration Provisioning 1K to 10K phones | 4 | 2.33Ghz | 8 GB | 120 GB(2) | 100 | 500 | 1 | | |
| Prime Collaboration Provisioning 10K to 100K phones app server | 8 | 2.33Ghz | 16 GB | 120 GB(3) | 100 | 500 | 1 | requires DB VM | |
| Prime Collaboration Provisioning 10K to 100K phones database server | 8 | 2.33Ghz | 16 GB | 120 GB(3) | 100 | 500 | 1 | requires App VM | |
| Prime Collaboration Provisioning 100K to 150K phones app server | 8 | 2.33Ghz | 16 GB | 150 GB(3) | 100 | 500 | 1 | requires DB VM | |
| Prime Collaboration Provisioning 100K to 150K phones database server | 8 | 2.33Ghz | 16 GB | 150 GB(3) | 100 | 500 | 1 | requires App VM | |
| Prime Collaboration Assurance 1K phones | 4 | 2.33Ghz | 8 GB | 150 GB | * | * | 1 | | |
| Prime Collaboration Assurance 1K to 10K phones | 8 | 2.33Ghz | 16 GB | 200 GB | * | * | 1 | | |
| Prime Collaboration Assurance 10K to 100K phones | 12 | 2.33Ghz | 24 GB | 500 GB | * | * | 1 | | |
| Prime Collaboration Assurance 100K to 150K phones | 18 | 2.33Ghz | 32 GB | 750 GB | * | * | 1 | |
Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
(4) Prime Collaboration Assurance numbers not yet available. Budget for 20 and 40.
UC Management Suite (PM, OM, SM, SSM)
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | IOPS (avg) (1) | IOPS (max) (1) | vNIC | Notes | |
|---|---|---|---|---|---|---|---|---|---|
| CUPM up to 1K phones (VM-CUCMS_1S) | 1 | 2.33Ghz | 2 GB | 1x 30 GB | 100 | 500 | 1 | | |
| CUPM 1K to 10K phones | 4 | 2.33Ghz | 4 GB | 1x 40 GB (2) | 100 | 500 | 1 | | |
| CUPM 10K to 60K phones app server | 4 | 2.33Ghz | 4 GB | 1x 30 GB(3) | 100 | 500 | 1 | requires DB VM | |
| CUPM 10K to 60K phones database server | 4 | 2.33Ghz | 8 GB | 1x 120 GB(3) | 100 | 500 | 1 | requires App VM | |
| CUOM/SM 1K phones | 1 | 2.33Ghz | 3 GB | 1x 50 GB | 6 | 15 | 1 | | |
| CUOM 10K phones (VM-CUCMS_2L) | 2 | 2.33Ghz | 8 GB | 1x 72 GB | 6 | 15 | 1 | | |
| CUOM 45K phones (VM-CUCMS_4L) | 4 | 2.33Ghz | 8 GB | 2x 60 GB | 6 | 15 | 1 | | |
| CUSM 10K Phones (VM-CUCMS_2) | 2 | 2.33Ghz | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
| CUSM 45K Server (VM-CUCMS_4) | 4 | 2.33Ghz | 4 GB | 2x 60 GB | 6 | 15 | 1 | | |
| CUSSM 10K phones (VM-CUCMS_1) | 1 | 2.33Ghz | 4 GB | 1x 60 GB | 6 | 15 | 1 | | |
| CUSSM 45K Phones | 2 | 2.33Ghz | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
| CUCMS 10K phones Co-resident (VM_CUCMS_8) | 8 | 2.33Ghz | 16 GB | 1x 320 GB (2) | 100 | 500 | 1 | |
Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vCPU Speed | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|---|
| CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) | 1 | 2.33Ghz | 3 GB | 1x 50 GB | 1 | |
Unified Contact Center Enterprise
See also:
- Unified Contact Center Enterprise
- Unified CCE OVA Templates
- Scalability Impacts
- OVA Template Details for Unified Contact Center Enterprise Release 8.x
- OVA Template Details for Unified Contact Center Enterprise Release 9.x
Cisco Packaged Contact Center Enterprise
Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.
- Software Download - Download OVA files
- User Guides
Unified Customer Voice Portal
See also:
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail) | 4 | 4 GB | 1x 146 GB | 1 | Template Name: Cisco Unified CVP Call Server-VXML Server.ova | |
| Unified CVP Reporting Server (Large) | 4 | 4 GB | Disk 1 - 72 GB, Disk 2 - 438 GB | 1 | Template Name: Cisco Unified CVP Reporting Server.ova | |
| Unified CVP Operations Console | 2 | 2 GB | 1x 20 GB | 1 | Template Name: Cisco Unified CVP Operations Console.ova |
Cisco MediaSense
See also:
- Virtualization for Cisco MediaSense
- Download OVA Template for Cisco MediaSense, Release 9.0(1a)
- Download OVA Template for Cisco MediaSense, Release 8.5(4)
For release 9.1(1), Cisco MediaSense again has only one template that contains the deployment options shown in the following table.
| Deployment | vCPU |
CPU reservation | vRAM | vDisk | Notes |
|---|---|---|---|---|---|
| SRE |
2 |
2200 MHz |
6 GB |
Disk 1: 80 GB for OS |
Includes a fixed 210 GB disk for media storage. |
| Primary/Secondary | 7 | 15000 MHz | 16 GB |
Disk 1: 80 GB for OS |
User can add additional media disks. |
| Expansion | 7 | 10000 MHz | 16 GB |
Disk 1: 80 GB for OS |
User can add additional media disks. |
To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.
| Deployment | vCPU |
CPU reservation | vRAM | vDisk | Notes |
|---|---|---|---|---|---|
| SRE |
2 |
2200 MHz |
6 GB |
Disk 1: 80 GB for OS |
Includes a fixed 200 GB disk for media storage. |
| Primary/Secondary | 7 | 15000 MHz | 8 GB |
Disk 1: 80 GB for OS |
User must add media disks prior to installation. |
| Expansion | 7 | 10000 MHz | 8 GB |
Disk 1: 80 GB for OS |
User must add media disks prior to installation. |
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes |
|---|---|---|---|---|---|
| CMS_6T_main_server_v8.5_vmv7 | 7 | 8 GB | 2 X 146 GB (thick provisioning) | 1 | Release 8.5(1) |
| CMS_12T_main_server_v8.5_vmv7 | 7 | 8 GB | 2 X 300 GB (thick provisioning) | 1 | |
| CMS_expansion_server_v8.5_vmv7 | 7 | 8 GB | 2 x 80 GB (thick provisioning) | 1 | |
| CMS_12T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 150 GB (thick provisioning) | 1 |
Release 8.5(2) Release 8.5(3) Release 8.5(4) |
| CMS_24T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 300 GB (thick provisioning) | 1 | |
| CMS_60T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 600 GB (thick provisioning) | 1 | |
| CMS_expansion_server_v8.5.2_vmv7 | 7 | 8 GB | 2 x 80 GB (thick provisioning) | 1 | |
| CMS_SRE_v8.5_vmv7 | 2 | 6 GB | 2 x 80 GB (thick provisioning) 1 x 200 GB (thick provisioning) for Media storage | 1 (with static MAC address) | Release 8.5(4) |
Cisco Unified Intelligence Center
See also:
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| CUIC (200 Reporting Users) | 4 | 6 GB | 1x 146 GB | 1 |
Cisco Unified Contact Center Management Portal
See also:
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| CCMP Single Server Deployment (<1500 Agents) | 4 | 4 GB | 1x 100 GB | 1 | | |
| CCMP Web Server (< 8000 Agents) | 4 | 4 GB | 1x 100 GB | 1 | | |
| CCMP DB Server (< 8000 Agents) | 8 | 8 GB | 2x 100 GB | 1 | | |
| CCMP Web/App Server Large Deployment (> 8000 Agents) | 8 | 16 GB | 1x 100 GB | 1 | | |
| CCMP DB Server Large Deployment (> 8000 Agents) | 8 | 16 GB | 1 x 100 GB, 1 x 200 GB | 1 | |
Cisco SocialMiner
See also:
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC |
|---|---|---|---|---|
| Large deployment option | 4 | 12 GB | 1x 146 GB and 1x 256 GB | 1 |
| Small deployment option | 2 | 8 GB | 2x 80GB | 1 |
Cisco Unified Email Interaction Manager and Web Interaction Manager
Release 9.0
| Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
|---|---|---|---|---|---|
|
Deployed Template Name: CUEIM-WIM_CIM9_1 Deployment Option: 100 agents - Email Only | Single Server-All Components | 1 | 4 | 1 x 80GB | 4 GB |
|
Deployed Template Name: CUEIM-WIM_CIM9_2 Deployment Option: 200 agents - Email Only | Single Server-All Components | 1 | 8 | 1 x 80GB | 16 GB |
|
Deployed Template Name: CUEIM-WIM_CIM9_3 Deployment Option: 100 agents - Chat Only
| All components except web | 1 | 4 | 1 x 80GB | 4 GB |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
|
EIMWEIMWIM_Template_4_v9.0.ova Deployed Template Name: CUEIM-WIM_CIM9_4 Deployment Option: 200 agents - Chat only | All components except web | 1 | 8 | 1 x 80GB | 16 GB |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_5 Deployment Option: 250 Agents - Email and Chat or
| File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
| Database Server | 1 | 2 | 1 x 80 GB for OS and 1 x 150 GB for DB | 4 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_6 Deployment Option: 500 Agents - Email and Chat or
| File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
| Database Server | 1 | 4 | 1 x 80 GB for OS and 1 x 438 GB for DB | 8 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_7 Deployment Option: 750 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 4 GB | |
| Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB for DB | 16 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_8 Deployment Option: 1000 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 8 GB | |
| Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB | 16 GB | |
|
Deployed Template Name: CUEIM-WIM_CIM9_9 Deployment Option: 1250 Agents - Email and Chat or | File Server | 1 | 2 | 1 x 80GB | 2 GB |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Application Server | 1 | 2 | 1 x 80GB | 2 GB | |
| Web Server | 1 | 1 | 1 x 80GB | 1 GB | |
| Services Server | 1 | 2 | 1 x 80GB | 8 GB | |
| Database Server | 1 | 8 | 1 x 80 GB for OS and 1 x 438 GB for DB | 16 GB |
Release 4.4
| Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
|---|---|---|---|---|---|
| EIMWIM_Template_1_v2.0
Deployment Option: 100 agents - Email Only | Application, Services Server ,File server Messaging Server ,Web Server and Database server | 1 | 2 | 1 x 80GB | 4 |
|
Deployment Option: 140 agents - Email Only | Application, Services Server ,File server Messaging Server and Web server | 1 | 2 | 1 x 80GB | 4 |
| Database Server | 1 | 2 | 1 x 80GB | 4 | |
|
Deployment Option: 100 agents - Chat only or 100 agents - Email and Chat | Application, Services Server ,File server Messaging Server and Database server | 1 | 2 | 1 x 80GB | 4 |
| Web Server | 1 | 1 | 1 x 80GB | 2 | |
|
Deployment Option: 250 Agents - Email and Chat or | Web Server | 1 | 1 | 1 x 80GB | 1 |
| Application server | 1 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 4 | |
| Database Server | 1 | 2 | 1 x 80 GB for OS, 1 x 150 GB for DB | 4 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
|
Deployment Option: 500 Agents - Email and Chat or | Web Server | 2 | 1 | 1 x 80GB | 1 |
| Application server | 2 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 4 | |
| Database Server | 1 | 4 | 1 x 80 GB for OS, 1 x 400 GB for DB | 8 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 1 | 1 x 80GB | 2 | |
|
Deployment Option: 750 Agents - Email and Chat or | Web Server | 3 | 1 | 1 x 80GB | 1 |
| Application server | 3 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 4 | |
| Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
|
Deployment Option: 1000 Agents - Email and Chat or | Web Server | 4 | 1 | 1 x 80GB | 1 |
| Application server | 4 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 8 | |
| Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
|
Deployment Option: 1250 Agents - Email and Chat or | Web Server | 5 | 1 | 1 x 80GB | 1 |
| Application server | 5 | 2 | 1 x 80GB | 2 | |
| Services Server | 1 | 2 | 1 x 80GB | 8 | |
| Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
| File Server | 1 | 2 | 1 x 80GB | 2 | |
| Messaging Server | 1 | 2 | 1 x 80GB | 2 |
Cisco Media Blender
|
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
|
Cisco Media Blender |
|
|
|
|
Cisco Finesse
See also:
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| Finesse_2000_HTTP_agents_or_1000_HTTPS_agents_v9.1.1_vmv8.ova | 4 | 8 GB | 1x 146 GB | 1 | Release 9.1(1) | |
| Finesse_2000_agents_v9.0.1_vm8 | 4 | 8 GB | 1x 146 GB | 1 | Release 9.0(1) | |
| Finesse_2000_agents_v1.0_vmv7 | 4 | 8 GB | 1x 146 GB | 1 | Release 8.5(3) |
TelePresence Applications
| Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
|---|---|---|---|---|---|---|
| Cisco TelePresence Manager | 2 | 8 GB (4 GB reserved) | 1 x 200 GB | 1 |
1.9.0 Supported Co-residency Configurations:
| |
| Cisco TelePresence Multipoint Switch | 4 | 6 GB (2.304 GB reserved) | 1 x 100 GB | 1 |
1.9.0 Supported Co-residency Configurations:
| |
| Cisco TelePresence Video Communication Server, Release X7.1 | 2 Cores reserved per VM; each core >= 2GHz processor | 6GB of RAM per VM | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2) | 3 | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1). If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php. | |
|
Cisco TelePresence Video Communication Server, Release X7.2 | 2 Cores reserved per VM; each core >= 2GHz processor | 6GB of RAM per VM | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2) | 3 | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1) If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php. | |
| Cisco TelePresence Conductor XC1.2 (AES Encrypted) VM version | 2 Cores reserved per VM; each core >= 2GHz processor | 6GB of RAM per VM | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2) | 3 | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1) If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php. | |
| Cisco TelePresence Conductor XC2.0 (AES Encrypted) VM version | 2 Cores reserved per VM; each core >= 2GHz processor | 6GB of RAM per VM | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2) | 3 | Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1) If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php. |
| Back to: Unified Communications in a Virtualized Environment |
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