Unified Communications Virtualization Downloads (including OVA/OVF Templates)

From DocWiki

(Difference between revisions)
Jump to: navigation, search
(→Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR))
m (1 revision)
(30 intermediate revisions not shown)
Line 7: Line 7:
= Supported Virtual Machine OVA Templates  =
= Supported Virtual Machine OVA Templates  =
-
A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".  
+
'''What is an OVA?'''  A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".  
-
Cisco Unified Communications applications '''must''' use one of the supported virtual machine configurations in the tables below in order to be supported. The OVAs contain virtual hard disks with pre-aligned disk partitions. Using the OVA is the only way to deploy the UC applications on aligned disks. Using the OVA also guarantees that all configuration of the virtual machine is correct and supported.  
+
<br>'''Do Cisco&nbsp;UC&nbsp;VMs require these OVAs?&nbsp;''' To be TAC-supported, Virtual Machines for Cisco Unified Communications applications '''must''' use one of the provided OVA templates on this page.  
-
In the tables below '''users''' refers to the [http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool] and the [http://www.cisco.com/go/ucsrnd design guides] for the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. Actual capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools.  
+
*They represent what the UC apps have been tested with
 +
*It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks).&nbsp;
 +
*OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download&nbsp;Software on www.cisco.com.
-
<br>See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications.  
+
&nbsp;<br>  
 +
 
 +
'''What does "users"&nbsp;mean in tables below?'''&nbsp;&nbsp; <span style="font-weight: bold;">"U</span>'''sers"''' refers to the indicated user count at a particular BHCA, number of devices per user, device mix per&nbsp;VM, etc. using the [http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool] and the [http://www.cisco.com/go/ucsrnd design guides] . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support.
 +
 
 +
<br>'''Where do I&nbsp;download these OVAs from?'''&nbsp; See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications.  
 +
 
 +
{{note |
 +
* UC apps do not support CPU oversubscription. One VM vCPU must map to one physical core (not one logical core) ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details).
 +
* "One vCPU to one physical core" applies for all supported CPU architectures with equivalent performance for UC ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details). E.g. one physical core on E5-2600 at 2.53+ GHz and one physical core on E7-2800 at 2.4+ GHz are equivalent for purposes of UC VM OVAs, sizing and co-residency planning.
 +
* Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed.
 +
**E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1).
 +
** All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on CPUs with minimum core speed of 2.53 GHz [[UC Virtualization Supported Hardware#Processors / CPUs | click here for details]], such as E5-2643/3.3 GHz or E5640 / 2.66 GHz.
 +
}}
For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.  
For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.  
Line 20: Line 34:
*[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br>  
*[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br>  
-
*[[OVA Template Details for Unifed CM Release 8.0]]<br>  
+
*[[OVA Template Details for Unified CM Release 8.0]]<br>  
-
*[[OVA Template Details for Unifed CM Release 8.5]]<br>  
+
*[[OVA Template Details for Unified CM Release 8.5]]<br>  
-
*[[OVA Template Details for Unifed CM Release 8.6]]<br>
+
*[[OVA Template Details for Unified CM Release 8.6]]<br>
 +
*[[OVA Template Details for Unified CM Release 9.0]]<br>
<br><br>  
<br><br>  
Line 29: Line 44:
{| border="1"
{| border="1"
-
|+ '''Supported OVA Templates: Cisco Emergency Responder'''  
+
|+ '''Supported OVA Templates: Cisco Emergency Responder 8.5 and 8.6'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores and Speed per Core  
! vCPU Cores and Speed per Core  
Line 93: Line 108:
|}
|}
 +
 +
<br>
 +
 +
{| border="1" style="width: 1077px; height: 416px;"
 +
|+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0'''
 +
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 +
! rowspan="2" | VM OVA Capacity <br>
 +
! colspan="5" | VM OVA Parameters<br>
 +
! rowspan="2" | Notes <br>
 +
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 +
! vCPU Cores<br>(= Physical Cores)
 +
! Physical CPU Load was Calibrated To
 +
! vRAM <br>(=Physical Memory)
 +
! vDisk <br>(=Physical space)
 +
! vNIC
 +
|-
 +
!
 +
Emergency Responder 12,000 users<br><br> <br>Only for BE6K and certain TRCs - see notes.<br>
 +
 +
| 2 <br>(with 800 MHz reservation)<br>
 +
| E5506 2.13 GHz
 +
| 4 GB <br>(with all&nbsp;4 GB reserved)
 +
| 1x 80 GB disk
 +
| 1
 +
| <br><br>For use only on UCS C200M2 TRC#1 (including BE6000) and C220M3 TRC#2, which is BE6000 only.
 +
<br>Limits:
 +
 +
:*12,000 IP phones
 +
:*2,500 analog phones
 +
:*1,200 roaming phones (per Emergency Responder cluster)
 +
:*500 LAN switches
 +
:*30,000 switch ports
 +
:*3,000 ERLs
 +
 +
|-
 +
!
 +
Emergency Responder 20,000 users<br><br>Only for non-BE6K and certain TRCs - see notes
 +
 +
| 1 <br>(with 800 MHz reservation)<br>
 +
| E5540 2.53 GHz
 +
| 4 GB <br>(with all&nbsp;4 GB reserved)
 +
| 1x 80 GB disk with pre-aligned disk partitions
 +
| 1
 +
| <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
 +
<br>Limits:
 +
 +
:*20,000 IP phones
 +
:*5,000 analog phones
 +
:*2,000 roaming phones (per Emergency Responder cluster)
 +
:*1,000 LAN switches
 +
:*60,000 switch ports
 +
:*7,500 ERLs
 +
 +
|-
 +
!
 +
Emergency Responder 30,000 users<br><br>Only for non-BE6K and certain TRCs - see notes.
 +
 +
| 2 <br>(with 3600 MHz reservation)<br>
 +
| E5540 2.53 GH
 +
| 6 GB <br>(with all&nbsp;6 GB reserved)
 +
| 2x 80 GB disk
 +
| 1
 +
| <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
 +
<br>Limits:
 +
 +
:*30,000 IP phones
 +
:*10,000 analog phones
 +
:*3,000 roaming phones (per Emergency Responder cluster)
 +
:*2,000 LAN switches
 +
:*120,000 switch ports
 +
:*10,000 ERLs
 +
 +
|-
 +
!
 +
Emergency Responder 40,000 users<br><br>Only for non-BE6K and certain TRCs - see notes.
 +
 +
| 4 <br>(with 7200 MHz reservation)<br>
 +
| E5540 2.53 GHz
 +
| 6 GB <br>(with all&nbsp;6 GB reserved)
 +
| 2x 80 GB disk
 +
| 1
 +
| <br><br>Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
 +
<br>Limits:
 +
 +
:*40,000 IP phones
 +
:*12,500 analog phones
 +
:*4,000 roaming phones (per Emergency Responder cluster)
 +
:*2,500 LAN switches
 +
:*150,000 switch ports
 +
:*12,500 ERLs
 +
 +
<br>
 +
 +
|}
 +
 +
<br>
<br>  
<br>  
Line 100: Line 211:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Session Manager Edition'''  
|+ '''Supported OVA Templates: Session Manager Edition'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores and Speed per Core  
! vCPU Cores and Speed per Core  
Line 109: Line 220:
! <br>
! <br>
|-
|-
-
! [http://tools.cisco.com/support/downloads/go/ReleaseType.x?optPlat=&isPlatform=Y&mdfid=282827095&sftType=Unified+Communications+Manager+Virtual+Machine+Templates&treeName=Voice+and+Unified+Communications&modelName=Cisco+Unified+Communications+Manager+Version+8.0&mdfLevel=Software%20Version/Option&treeMdfId=278875240&modifmdfid=null&imname=&hybrid=Y&imst=N Use CUCM "7500 users"]  
+
! [[#Unified_Communications_Manager|Use CUCM "7500 users"]]  
| See CUCM "7500 users"  
| See CUCM "7500 users"  
| See CUCM "7500 users"  
| See CUCM "7500 users"  
Line 123: Line 234:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Unified Attendant Consoles'''  
|+ '''Supported OVA Templates: Unified Attendant Consoles'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 144: Line 255:
== Cisco Intercompany Media Engine  ==
== Cisco Intercompany Media Engine  ==
-
{| style="width: 712px; height: 416px" border="1"
+
*[http://www.cisco.com/cisco/software/release.html?mdfid=282822890&softwareid=283088407&release=9.0%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest General OVA Template Download Location]<br>
 +
 
 +
<br>
 +
 
 +
{| border="1" style="width: 712px; height: 416px;"
|+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)'''  
|+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! rowspan="2" | VM OVA Capacity <br>  
! rowspan="2" | VM OVA Capacity <br>  
! colspan="5" | VM OVA Parameters<br>  
! colspan="5" | VM OVA Parameters<br>  
! rowspan="2" | Notes <br>
! rowspan="2" | Notes <br>
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! vCPU Cores<br>(= Physical Cores)  
! vCPU Cores<br>(= Physical Cores)  
! Physical CPU Load was Calibrated To  
! Physical CPU Load was Calibrated To  
Line 158: Line 273:
|-
|-
!  
!  
-
CIME 5 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1
+
CIME 5 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes
| 2 <br>(with 3600 MHz reservation)<br>  
| 2 <br>(with 3600 MHz reservation)<br>  
| E5540 2.53 GHz  
| E5540 2.53 GHz  
-
| 6 GB <br>(with all&nbsp;6 GB reserved)  
+
| 6 GB <br>(with 6 GB reservation)  
| 1x 80 GB disk with pre-aligned disk partitions  
| 1x 80 GB disk with pre-aligned disk partitions  
| 1  
| 1  
-
| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 5 peer IDs.  
+
| Not for use with UCS C200M2 TRC#1 or C220M3&nbsp;TRC#2 or BE6000.<br><br>Up to 5 peer IDs.  
<br>  
<br>  
|-
|-
!  
!  
-
CIME 10 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1
+
CIME 10 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes
| 4 <br>(with 7200 MHz reservation)<br>  
| 4 <br>(with 7200 MHz reservation)<br>  
| E5540 2.53 GHz  
| E5540 2.53 GHz  
-
| 6 GB <br>(with all&nbsp;6 GB reserved)  
+
| 6 GB <br>(with 6 GB reservation)  
| 2x 80 GB disk with pre-aligned disk partitions  
| 2x 80 GB disk with pre-aligned disk partitions  
| 1  
| 1  
-
| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 10 peer IDs.  
+
| Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 10 peer IDs.  
<br>  
<br>  
Line 192: Line 307:
*[[OVA Template Details for Unity Connection Release 8.5]]<br>  
*[[OVA Template Details for Unity Connection Release 8.5]]<br>  
*[[OVA Template Details for Unity Connection Release 8.6.1]]<br>  
*[[OVA Template Details for Unity Connection Release 8.6.1]]<br>  
-
*[[OVA Template Details for Unity Connection Release 8.6.2]]<br>
+
*[[OVA Template Details for Unity Connection Release 8.6.2]]<br>  
 +
*[[OVA Template Details for Unity Connection Release 9.0.1]]<br>
 +
*[[Cisco_Unity_Connection_on_UCSE]]
<br><br>  
<br><br>  
Line 200: Line 317:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Cisco Unity'''  
|+ '''Supported OVA Templates: Cisco Unity'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 252: Line 369:
<br>  
<br>  
-
== Cisco Unified Presence (referred to as IM and Presence from Release 9.0(1) and later) ==
+
== Cisco Unified Presence ==
 +
 
 +
{{Note| Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later.}}
See also:  
See also:  
Line 262: Line 381:
*[[OVA Template Details for Unified Presence Release 8.6(2)]]<br>  
*[[OVA Template Details for Unified Presence Release 8.6(2)]]<br>  
*[[OVA Template Details for Unified Presence Release 8.6(3)]]<br>  
*[[OVA Template Details for Unified Presence Release 8.6(3)]]<br>  
-
*[[OVA Template Details for Unified Presence Release 8.6(4)]]<br>
+
*[[OVA Template Details for Unified Presence Release 8.6(4)]]<br>  
-
*[[OVA Template Details for IM and Presence Release 9.0(1)]]<br>
+
*[[OVA Template Details for IM and Presence Release 9.x]]<br>
-
 
+
<br>
<br>
Line 277: Line 395:
*[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}}
*[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}}
-
<br>
+
<br>  
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Cisco Unified Contact Center Express'''  
|+ '''Supported OVA Templates: Cisco Unified Contact Center Express'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! colspan="2" | Application, OVA Capacity and Notes+Download Link  
! colspan="2" | Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 322: Line 440:
|  
|  
|-
|-
-
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1) or later)  
+
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 8.5 (1))  
! 100 agents  
! 100 agents  
| 2  
| 2  
Line 356: Line 474:
|  
|  
|-
|-
-
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later)  
+
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later)  
! 100 agents  
! 100 agents  
| 2  
| 2  
Line 387: Line 505:
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
:*vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
 +
| 1
 +
|-
 +
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 9.0]
 +
| 2
 +
| 4 GB
 +
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files
| 1  
| 1  
-
|  
+
| Capacities <br>• 900 named users <br>• 300 concurrent users <br>
 +
|-
 +
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)]
 +
| 2
 +
| 4 GB
 +
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )
 +
| 1
 +
| Capacities <br>• 3600 named users <br>• 1200 concurrent users
 +
|-
 +
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)]
 +
| 4
 +
| 4 GB
 +
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
 +
| 1
 +
| Capacities <br>• 300 concurrent voice recordings for Server (SPAN) and Network recording<br>• 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
|-
|-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2]  
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2]  
Line 432: Line 570:
:*300 concurrent voice recordings for Server (SPAN) and Network recording  
:*300 concurrent voice recordings for Server (SPAN) and Network recording  
-
:*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
+
:*150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording  
-
:*Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform.
+
:*'''Virtualizing''' the Monitor server for Server (SPAN) recording is '''not '''supported on the UCS platform
|-
|-
Line 469: Line 607:
:*150 concurrent users
:*150 concurrent users
 +
|
|}
|}
Line 479: Line 618:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments'''  
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 539: Line 678:
| 8 GB  
| 8 GB  
| 1x 72 GB  
| 1x 72 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 548: Line 687:
| 8 GB  
| 8 GB  
| 2x 60 GB  
| 2x 60 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 557: Line 696:
| 4 GB  
| 4 GB  
| 1x 72 GB  
| 1x 72 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 566: Line 705:
| 4 GB  
| 4 GB  
| 2x 60 GB  
| 2x 60 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 575: Line 714:
| 4 GB  
| 4 GB  
| 1x 60 GB  
| 1x 60 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 584: Line 723:
| 4 GB  
| 4 GB  
| 1x 72 GB  
| 1x 72 GB  
-
|  
+
| 6
-
|  
+
| 15
| 1  
| 1  
| <br>
| <br>
Line 600: Line 739:
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
-
 
-
<br>
 
-
 
-
{| border="1"
 
-
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise Systems'''
 
-
|- style="background: rgb(229,228,226)"
 
-
! Application, OVA Capacity and Notes+Download Link
 
-
! vCPU Cores
 
-
! vRAM / Memory
 
-
! vDisk
 
-
! vNIC
 
-
! Notes
 
-
! <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 1K Server OVA]
 
-
| 1
 
-
| 2 GB
 
-
| 1x 30 GB
 
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 1K to 10K Server OVA]
 
-
| 4
 
-
| 4 GB
 
-
| 1x 40 GB
 
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 10K to 60K App/Web Server OVA]
 
-
| 4
 
-
| 4 GB
 
-
| 1x 30 GB
 
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283749794&release=8.5&relind=AVAILABLE&flowid=24181&softwareid=281934350&rellifecycle=&reltype=latest PM 10K to 60K Database Server OVA]
 
-
| 4
 
-
| 8 GB
 
-
| 1x 120 GB
 
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283884662&flowid=28561&softwareid=282773197&release=8.6&relind=AVAILABLE&rellifecycle=&reltype=latest OM, SM, SSM OVAs] CPU/Memory in table above.
 
-
|
 
-
|
 
-
|
 
-
| 1
 
-
| <br>
 
-
|}
 
<br>  
<br>  
Line 654: Line 744:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution'''  
|+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 667: Line 757:
| 3 GB  
| 3 GB  
| 1x 50 GB  
| 1x 50 GB  
-
| 1
 
-
| <br>
 
-
|-
 
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=283315737&flowid=19121&softwareid=281934350&release=2.2&rellifecycle=&relind=AVAILABLE&reltype=latest CUPM 1K phones for HCS (HCS_PM_1K)]
 
-
| 1
 
-
| 2 GB
 
-
| 1x 30 GB
 
| 1  
| 1  
| <br>
| <br>
Line 684: Line 767:
*[[Unified Contact Center Enterprise]]  
*[[Unified Contact Center Enterprise]]  
*[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates]  
*[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates]  
-
*See also [http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]
+
*[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]  
-
 
+
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]
-
Templates are available for Windows Server 2003 and Windows Server 2008 R2. [http://www.cisco.com/cisco/software/release.html?mdfid=268439622&release=1.1&relind=AVAILABLE&flowid=5210&softwareid=283914286&rellifecycle=&reltype=latest Download] the appropriate OVA file for the Windows OS that you are configuring. When you deploy the OVA, a drop-down list of the configurations are presented allowing you to select the appropriate configuration for the UCCE sized component that you are installing.  
+
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
<br>  
<br>  
-
{| border="1" cellspacing="3" cellpadding="3"
+
== Cisco Packaged Contact Center Enterprise  ==
-
|- style="background: rgb(229,228,226)"
+
-
! Configuration Name
+
-
! vCPU Cores
+
-
! vRAM / Memory (GB)
+
-
! vDisk (GB)
+
-
! vNIC<br>
+
-
! Notes
+
-
|-
+
-
| colspan="7" | '''Note: Windows Server 2008 R2 configurations are contained in the UCCE_8.5_win2008_vmv7_v1.1.ova file, Windows Server 2003 configurations are contained in the UCCE_8.5_win2003_vmv7_v1.1.ova file'''
+
-
|-
+
-
| '''Router 12000 agents'''
+
-
| 4
+
-
| 8
+
-
| 1 x80
+
-
| 2
+
-
| Supported on Windows 2008 only&nbsp;
+
-
|-
+
-
| '''Logger&nbsp;12000 agents'''
+
-
| 4
+
-
| 8
+
-
| 1x 80 for OS<br>1x&nbsp;500 for DB
+
-
| 2
+
-
|
+
-
The two vDisks can be in the same datastore
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.  
+
Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.  
-
Supported on Windows 2008 only
+
*[https://www.cisco.com/cisco/software/type.html?mdfid=284360381&i=rm Software Download] - Download OVA files
-
 
+
*[http://www.cisco.com/en/US/products/ps12586/prod_technical_reference_list.html User Guides]
-
|-
+
-
| '''Router 8000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1 x80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Logger 8000 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 150 for DB
+
-
| 2
+
-
| The two vDisks can be in the same datastore
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.  
+
-
&nbsp;
+
-
|-
+
-
| '''Rogger 4000 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 150 for DB
+
-
| 2
+
-
| The two vDisks can be in the same datastore
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.
+
-
&nbsp;
+
-
|-
+
-
| '''Agent PG – CTIOS 2000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Agent PG – CAD 1000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Agent PG – CTIOS 450 agents'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Agent PG – CAD 297 agents'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''MR PG 2000 agents 10 pims'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''MR PG 1000 agents 5 pims'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''VRU PG 9600 ports 10 pims'''
+
-
| 2
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''VRU PG 1200 ports 4 pims'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Avaya ACD PG'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| See the [http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_technical_reference_list.html Hardware and System Software Specification (Bill of Materials) for Cisco Unified ICM/Contact Center Enterprise and Hosted] for capacity information.
+
-
|-
+
-
| '''TDM ACD PG 2000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''TDM ACD PG 250 agents'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''UCC Gateway PG 2000 agents'''
+
-
| 2
+
-
| 4
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''UCC Gateway PG 450 agents'''
+
-
| 1
+
-
| 2
+
-
| 1x 80
+
-
| 2
+
-
| &nbsp;
+
-
|-
+
-
| '''Administration Client'''
+
-
| 1
+
-
| 2
+
-
| 1x 40
+
-
| 1
+
-
| &nbsp;(Client AW)
+
-
|-
+
-
| '''Administration Server - AW'''
+
-
| 1
+
-
| 2
+
-
| 1x 40
+
-
| 1
+
-
| &nbsp;
+
-
|-
+
-
| '''AW-HDS'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 500 for DB
+
-
| 1
+
-
| &nbsp;(200 reporters.)
+
-
 
+
-
The two vDisks can be in the same datastore
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.
+
-
|-
+
-
| '''AW-HDS-DDS'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 500 for DB
+
-
| 1
+
-
| &nbsp;(200 reporters.)
+
-
 
+
-
The two vDisks can be in the same datastore
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.
+
-
|-
+
-
| '''HDS-DDS'''
+
-
| 4
+
-
| 4
+
-
| 1x 80 for OS<br>1x 500 for DB
+
-
| 1
+
-
| (200 reporters.)
+
-
 
+
-
The two vDisks can be in the same datastore &nbsp;
+
-
 
+
-
The DB vDisk can be custom sized at OVA deployment based on solution sizing and customer retention requirements using the DB Estimator tool.
+
-
|-
+
-
| '''CCMP single box 1500 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 100
+
-
| 1
+
-
| &nbsp;
+
-
|-
+
-
| '''CCMP Web/App Svr 8000 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 100
+
-
| 1
+
-
| &nbsp;
+
-
|-
+
-
| '''CCMP with Config AW 1500 agents'''
+
-
| 4
+
-
| 4
+
-
| 1x 100
+
-
| 1
+
-
| &nbsp;
+
-
|-
+
-
| '''CCMP DB only 8000 agents'''
+
-
| 8
+
-
| 4
+
-
| 1x 250
+
-
| 1
+
-
| &nbsp;
+
-
|}
+
== Unified Customer Voice Portal  ==
== Unified Customer Voice Portal  ==
Line 920: Line 785:
*[[Unified Customer Voice Portal]]  
*[[Unified Customer Voice Portal]]  
-
*[[Unified Customer Voice Portal#Unified_CVP_Component_Capacities_and_VM_Configuration_Requirements|Unified CVP OVA Templates]]
+
*[http://www.cisco.com/cisco/software/release.html?mdfid=270563413&flowid=5229&softwareid=280840592&release=9.0(1)&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CVP OVA Templates&nbsp;Download]
{| border="1"
{| border="1"
Line 960: Line 825:
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense]  
*[http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_MediaSense Virtualization for Cisco MediaSense]  
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.1&rellifecycle=&relind=AVAILABLE&reltype=all| Cisco MediaSense OVA Templates]
+
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=9.0(1a)&relind=AVAILABLE&rellifecycle=&reltype=latest Download OVA Template for Cisco MediaSense, Release 9.0(1a])
 +
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613140&softwareid=283733468&release=8.5.4&rellifecycle=&relind=AVAILABLE&reltype=all Download OVA Template for Cisco MediaSense, Release 8.5(4)]
 +
 
 +
<br><br>To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.&nbsp;&nbsp; <br><br>
 +
 
 +
{| width="812" cellspacing="1" cellpadding="1" border="1"
 +
|+ '''Supported OVA Template: Cisco MediaSense, Release 9.0(1a)''' <br>
 +
|-
 +
! valign="baseline" align="center" scope="col" | Deployment&nbsp;&nbsp;
 +
! valign="baseline" align="center" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;
 +
! valign="baseline" align="center" scope="col" |
 +
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
 +
 
 +
! valign="baseline" align="center" scope="col" | &nbsp;vRAM&nbsp;
 +
! valign="baseline" align="center" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;
 +
! valign="baseline" align="center" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 +
|-
 +
! valign="baseline" align="center" | SRE <br>
 +
| valign="baseline" align="center" |
 +
&nbsp;2
 +
 
 +
| valign="baseline" align="center" |
 +
&nbsp;&nbsp;2200 MHz
 +
 
 +
| valign="baseline" align="center" |
 +
&nbsp;6 GB
 +
 
 +
| valign="top" align="left" |
 +
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
 +
 
 +
| valign="top" align="left" |
 +
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
 +
 
 +
|-
 +
! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
 +
| valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>
 +
| valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>
 +
| valign="baseline" align="center" | &nbsp;8 GB <br>
 +
| valign="top" align="left" |
 +
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>
 +
 
 +
| valign="top" align="left" |
 +
User must add media disks prior to installation. <br>
 +
 
 +
|-
 +
! valign="baseline" align="center" | Expansion
 +
| valign="baseline" align="center" | &nbsp;&nbsp; 7
 +
| valign="baseline" align="center" | 10000 MHz <br>
 +
| valign="baseline" align="center" | 8 GB <br>
 +
| valign="top" align="left" |
 +
Disk 1: 80 GB for OS<br>Disk 2: 80 GB
 +
 
 +
| valign="top" align="left" |
 +
User must add media disks prior to installation.
 +
 
 +
|}
 +
 
 +
<br>
{| border="1"
{| border="1"
-
|+ '''Supported OVA Templates: Cisco MediaSense'''  
+
|+ '''Supported OVA Templates: Cisco MediaSense, Release 8.5'''  
|-
|-
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
Line 1,029: Line 951:
| Release 8.5(4)
| Release 8.5(4)
|}
|}
 +
 +
<br>
== Cisco Unified Intelligence Center  ==
== Cisco Unified Intelligence Center  ==
Line 1,039: Line 963:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Cisco Unified Intelligence Center'''  
|+ '''Supported OVA Templates: Cisco Unified Intelligence Center'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 1,060: Line 984:
See also:  
See also:  
-
*[[Support for CCMP with UCCE on UCS Hardware|Cisco Unified Contact Center Management Portal]]  
+
*[http://docwiki.cisco.com/wiki/Virtualization_for_CCMP_with_Unified_CCE_on_UCS_Hardware Cisco Unified Contact Center Management Portal]  
-
*[[Support for CCMP with UCCE on UCS Hardware#CCMP_Component_Capacities_and_VM_Configuration_Requirements|Unified CCMP OVA Templates]]
+
*[http://www.cisco.com/cisco/software/release.html?mdfid=280810493&flowid=5222&softwareid=284452241&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest Unified CCMP OVA Templates]
{| border="1"
{| border="1"
-
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal'''  
+
|+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal<br>'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 1,074: Line 998:
! <br>
! <br>
|-
|-
-
! Unified CCMP (1500 Agents)  
+
! CCMP Single Server Deployment (&lt;1500 Agents)  
| 4  
| 4  
| 4 GB  
| 4 GB  
Line 1,081: Line 1,005:
| <br>
| <br>
|-
|-
-
! Unified CCMP (Web/App Srv Only) (8000 Agents)  
+
! CCMP Web Server (&lt; 8000 Agents) <br>
-
| 4  
+
| 4<br>
-
| 4 GB  
+
| 4 GB<br>
-
| 1x 100 GB  
+
| 1x 100 GB<br>
 +
| 1<br>
 +
| <br>
 +
|-
 +
! CCMP DB Server (&lt; 8000 Agents)
 +
| 8
 +
| 8 GB
 +
| 2x 100 GB  
| 1  
| 1  
| <br>
| <br>
|-
|-
-
! Unified CCMP (DB Only) (8000 Agents)  
+
! CCMP Web/App Server Large Deployment (&gt; 8000 Agents)  
| 8  
| 8  
-
| 4 GB  
+
| 16 GB  
-
| 1x 250 GB  
+
| 1x 100 GB  
| 1  
| 1  
 +
| <br>
 +
|-
 +
! CCMP DB Server Large Deployment (&gt; 8000 Agents) <br>
 +
| 8<br>
 +
| 16 GB<br>
 +
| 1 x 100 GB, 1 x 200 GB<br>
 +
| 1<br>
| <br>
| <br>
|}
|}
Line 1,105: Line 1,043:
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Cisco SocialMiner'''  
|+ '''Supported OVA Templates: Cisco SocialMiner'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
-
! vNIC  
+
! vNIC
|-
|-
! Large deployment option  
! Large deployment option  
Line 1,125: Line 1,063:
|}
|}
-
== <br>Cisco Unfied Email Interaction Manager and Web Interaction Manager  ==
+
== <br>Cisco Unified Email Interaction Manager and Web Interaction Manager  ==
&nbsp;&nbsp;  
&nbsp;&nbsp;  
-
{| border="1" cellspacing="1" cellpadding="1"
+
{| cellspacing="1" cellpadding="1" border="1"
|-
|-
! scope="col" | Application, OVA Capacity and Notes+Download Link  
! scope="col" | Application, OVA Capacity and Notes+Download Link  
Line 1,419: Line 1,357:
== Cisco Media Blender  ==
== Cisco Media Blender  ==
-
{| style="width: 1054px; height: 102px" border="1" cellspacing="1" cellpadding="1" width="1054" align="center"
+
{| width="1054" cellspacing="1" cellpadding="1" border="1" align="center" style="width: 1054px; height: 102px;"
|-
|-
|  
|  
Line 1,459: Line 1,397:
*[[Virtualization for Cisco Finesse|Cisco&nbsp;Finesse]]  
*[[Virtualization for Cisco Finesse|Cisco&nbsp;Finesse]]  
-
*[http://www.cisco.com/cisco/software/release.html?mdfid=283613135&flowid=30701&softwareid=284236523&release=8.5.3&relind=AVAILABLE&rellifecycle=&reltype=latest Cisco&nbsp;Finesse OVA Templates]&nbsp;
+
*[http://www.cisco.com/cisco/software/type.html?mdfid=283613135&flowid=30701 Cisco&nbsp;Finesse OVA Templates]&nbsp;
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: Cisco&nbsp;Finesse'''  
|+ '''Supported OVA Templates: Cisco&nbsp;Finesse'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores  
! vCPU Cores  
Line 1,471: Line 1,409:
! Notes  
! Notes  
! <br>
! <br>
 +
|-
 +
! Finesse_2000_agents_v9.0.1_vm8
 +
| 4
 +
| 8 GB
 +
| 1x 146 GB
 +
| 1
 +
| Release 9.0(1)
|-
|-
! Finesse_2000_agents_v1.0_vmv7&nbsp;  
! Finesse_2000_agents_v1.0_vmv7&nbsp;  
Line 1,482: Line 1,427:
&nbsp;&nbsp;  
&nbsp;&nbsp;  
-
{| class="wikitable" border="1"
 
-
|-
 
== TelePresence Applications  ==
== TelePresence Applications  ==
{| border="1"
{| border="1"
|+ '''Supported OVA Templates: TelePresence Applications'''  
|+ '''Supported OVA Templates: TelePresence Applications'''  
-
|- style="background: rgb(229,228,226)"
+
|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
! vCPU Cores<br>  
! vCPU Cores<br>  
Line 1,523: Line 1,466:
<br>  
<br>  
 +
 +
|-
 +
! Cisco TelePresence Video Communication Server, Release X7.1
 +
[http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.1&relind=AVAILABLE&rellifecycle=&reltype=latest X7.1 (AES Encrypted) VM version]
 +
 +
[http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.1&relind=AVAILABLE&rellifecycle=&reltype=latest X7.1 (non-AES) VM version]<br>
 +
 +
| align="center" | 2 Cores reserved per VM; each core &gt;= 2GHz processor<br>
 +
| align="center" | 6GB of RAM per VM<br>
 +
| align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br>
 +
| align="center" | 3<br>
 +
| Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
 +
*Processor supporting AESNI feature
 +
*R2XX-LBBU
 +
*Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled)
 +
*PCI card Intel Quad port GbE Controller (E1G44ETG1P20)
 +
 +
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1).<br>
 +
 +
If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br>
 +
 +
|-
 +
!
 +
Cisco TelePresence Video Communication Server, Release X7.2
 +
 +
[http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.2&relind=AVAILABLE&rellifecycle=&reltype=latest X7.2 (AES Encrypted) VM version]<br>
 +
 +
[http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X7.2&relind=AVAILABLE&rellifecycle=&reltype=latest X7.2 (non-AES) VM version]<br>
 +
 +
| align="center" | 2 Cores reserved per VM; each core &gt;= 2GHz processor<br>
 +
| align="center" | 6GB of RAM per VM<br>
 +
| align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br>
 +
| align="center" | 3<br>
 +
| Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
 +
*Processor supporting AESNI feature
 +
*R2XX-LBBU
 +
*Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled)
 +
*PCI card Intel Quad port GbE Controller (E1G44ETG1P20)
 +
 +
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br>
 +
 +
If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br>
 +
 +
|-
 +
! [http://www.cisco.com/cisco/software/release.html?mdfid=284262814&flowid=30841&softwareid=280886992&release=XC1.2&relind=AVAILABLE&rellifecycle=&reltype=latest Cisco TelePresence Conductor XC1.2 (AES Encrypted) VM version]<br>
 +
| align="center" | 2 Cores reserved per VM; each core &gt;= 2GHz processor<br>
 +
| align="center" | 6GB of RAM per VM<br>
 +
| align="center" | 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)<br>
 +
| align="center" | 3<br>
 +
| Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
 +
*Processor supporting AESNI feature
 +
*R2XX-LBBU
 +
*Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled)
 +
*PCI card Intel Quad port GbE Controller (E1G44ETG1P20)
 +
 +
ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)<br>
 +
 +
If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from [http://www.vmware.com/resources/compatibility/search.php http://www.vmware.com/resources/compatibility/search.php].<br>
|}
|}
Line 1,528: Line 1,529:
{| border="1" class="wikitable"
{| border="1" class="wikitable"
|-
|-
-
! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
+
! style="background-color: rgb(255, 215, 0);" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
|}
|}
 +
 +
<br>

Revision as of 16:14, 21 November 2012

Go to: Guidelines to Edit UC Virtualization Pages


Contents

Supported Virtual Machine OVA Templates

What is an OVA?  A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".


Do Cisco UC VMs require these OVAs?  To be TAC-supported, Virtual Machines for Cisco Unified Communications applications must use one of the provided OVA templates on this page.

  • They represent what the UC apps have been tested with
  • It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks). 
  • OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download Software on www.cisco.com.

 

What does "users" mean in tables below?   "Users" refers to the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. using the Cisco Unified Communications Sizing Tool and the design guides . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support.


Where do I download these OVAs from?  See Downloading OVA Templates for UC Applications for more information on how to download OVA templates for UC Applications.

Note Note:
  • UC apps do not support CPU oversubscription. One VM vCPU must map to one physical core (not one logical core) ( click here for details).
  • "One vCPU to one physical core" applies for all supported CPU architectures with equivalent performance for UC ( click here for details). E.g. one physical core on E5-2600 at 2.53+ GHz and one physical core on E7-2800 at 2.4+ GHz are equivalent for purposes of UC VM OVAs, sizing and co-residency planning.
  • Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed.
    • E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1).
    • All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on CPUs with minimum core speed of 2.53 GHz click here for details, such as E5-2643/3.3 GHz or E5640 / 2.66 GHz.

For Specifications-based deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.

Unified Communications Manager



Cisco Emergency Responder

Supported OVA Templates: Cisco Emergency Responder 8.5 and 8.6
Application, OVA Capacity and Notes+Download Link vCPU Cores and Speed per Core vRAM / Memory vDisk vNIC Notes
12,000 users (C200 only) 2 @ 2.13 GHz each
(600 MHz reserved) 		4 GB (4 GB reserved) 1 x 80 GB 1

Use on C200 M2 TRC#1 only.

Limits:

  • 12,000 IP phones
  • 2,500 analog phones
  • 1,200 roaming phones (per Emergency Responder cluster)
  • 500 LAN switches
  • 30,000 switch ports
  • 3,000 ERLs
20,000 users 1 @ 2.55 MHz
(600 MHz reserved) 		2.25 GB (2.304 GB reserved) 1 x 80 GB 1

Not for use on C200 M2 TRC#1.

Limits:

  • 20,000 IP phones
  • 5,000 analog phones
  • 2,000 roaming phones (per Emergency Responder cluster)
  • 1,000 LAN switches
  • 60,000 switch ports
  • 7,500 ERLs
30,000 users 2 @ 2.55 MHz each 6 GB 2 x 80 GB 1

Not for use on C200 M2 TRC#1.

Limits:

  • 30,000 IP phones
  • 10,000 analog phones
  • 3,000 roaming phones (per Emergency Responder cluster)
  • 2,000 LAN switches
  • 120,000 switch ports
  • 10,000 ERLs


Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0
VM OVA Capacity
VM OVA Parameters
 Notes
vCPU Cores
(= Physical Cores) 		Physical CPU Load was Calibrated To vRAM
(=Physical Memory) 		vDisk
(=Physical space) 		vNIC

Emergency Responder 12,000 users


Only for BE6K and certain TRCs - see notes.

 2
(with 800 MHz reservation)
 E5506 2.13 GHz 4 GB
(with all 4 GB reserved) 		1x 80 GB disk 1

For use only on UCS C200M2 TRC#1 (including BE6000) and C220M3 TRC#2, which is BE6000 only.


Limits:

  • 12,000 IP phones
  • 2,500 analog phones
  • 1,200 roaming phones (per Emergency Responder cluster)
  • 500 LAN switches
  • 30,000 switch ports
  • 3,000 ERLs

Emergency Responder 20,000 users

Only for non-BE6K and certain TRCs - see notes

1
(with 800 MHz reservation)
 E5540 2.53 GHz 4 GB
(with all 4 GB reserved) 		1x 80 GB disk with pre-aligned disk partitions 1

Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.


Limits:

  • 20,000 IP phones
  • 5,000 analog phones
  • 2,000 roaming phones (per Emergency Responder cluster)
  • 1,000 LAN switches
  • 60,000 switch ports
  • 7,500 ERLs

Emergency Responder 30,000 users

Only for non-BE6K and certain TRCs - see notes.

2
(with 3600 MHz reservation)
 E5540 2.53 GH 6 GB
(with all 6 GB reserved) 		2x 80 GB disk 1

Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.


Limits:

  • 30,000 IP phones
  • 10,000 analog phones
  • 3,000 roaming phones (per Emergency Responder cluster)
  • 2,000 LAN switches
  • 120,000 switch ports
  • 10,000 ERLs

Emergency Responder 40,000 users

Only for non-BE6K and certain TRCs - see notes.

4
(with 7200 MHz reservation)
 E5540 2.53 GHz 6 GB
(with all 6 GB reserved) 		2x 80 GB disk 1

Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.


Limits:

  • 40,000 IP phones
  • 12,500 analog phones
  • 4,000 roaming phones (per Emergency Responder cluster)
  • 2,500 LAN switches
  • 150,000 switch ports
  • 12,500 ERLs




Session Manager Edition

Supported OVA Templates: Session Manager Edition
Application, OVA Capacity and Notes+Download Link vCPU Cores and Speed per Core vRAM / Memory vDisk vNIC Notes
Use CUCM "7500 users" See CUCM "7500 users" See CUCM "7500 users" See CUCM "7500 users" See CUCM "7500 users"


Unified Attendant Consoles

Supported OVA Templates: Unified Attendant Consoles
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
OVA for CUxAC 1 @ 2.55 GHz 2 GB 1x 80GB 1 Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described on the CUxAC datasheet


Cisco Intercompany Media Engine


Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)
VM OVA Capacity
VM OVA Parameters
 Notes
vCPU Cores
(= Physical Cores) 		Physical CPU Load was Calibrated To vRAM
(=Physical Memory) 		vDisk
(=Physical space) 		vNIC

CIME 5 peer IDs node

Only for non-BE6K / certain TRCs - see notes

2
(with 3600 MHz reservation)
 E5540 2.53 GHz 6 GB
(with 6 GB reservation) 		1x 80 GB disk with pre-aligned disk partitions 1 Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.

Up to 5 peer IDs.


CIME 10 peer IDs node

Only for non-BE6K / certain TRCs - see notes

4
(with 7200 MHz reservation)
 E5540 2.53 GHz 6 GB
(with 6 GB reservation) 		2x 80 GB disk with pre-aligned disk partitions 1 Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.

Up to 10 peer IDs.




Cisco Unity Connection



Cisco Unity

Supported OVA Templates: Cisco Unity
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
5000 users 2 (requires VMware CPU Affinity) 4 GB

4x 24 GB

  • vDisk 1 = Operating system
  • vDisk 2 = Cisco Unity binaries
  • vDisk 3 = Cisco Unity logs, SQL Server transaction logs
  • vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
1
  • 48 ports
  • 36 text-to-speech ports
15,000 users 4 (requires VMware CPU Affinity) 4 GB

4x 24 GB

  • vDisk 1 = Operating system
  • vDisk 2 = Cisco Unity binaries
  • vDisk 3 = Cisco Unity logs, SQL Server transaction logs
  • vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
1
  • 144 ports
  • 36 text-to-speech ports


Cisco Unified Presence

Note Note: Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later.

See also:


Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)

Note Note: The information for Unified IP IVR is the same as Unified CCX.

See also:


Supported OVA Templates: Cisco Unified Contact Center Express
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
100 agents (Release 8.5(1)) 2 4 GB 1x 146 GB
  • vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
1
300 agents (Release 8.0(2) and Release 8.5(1)) 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
400 agents (Release 8.5(1)) 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
Single OVA (Release 8.5 (1)) 100 agents 2 4 GB 1x 146 GB
  • vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
1 See Installing Cisco Unified Contact Center Express Release 8.5(1) guidefor more information on vDisk space.
300 agents 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
400 agents 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
Single OVA (Release 9.0 (1) or later) 100 agents 2 4 GB 1x 146 GB
  • vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
1 See Installing Cisco Unified Contact Center Express Release 9.0(1) guidefor more information on vDisk space.
300 agents 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
400 agents 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
Unified CCX WFM 9.0 2 4 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
vDisk 2 = Optional - can be used to hold SQL Server Data files 		1 Capacities
• 900 named users
• 300 concurrent users
Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM) 2 4 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) 		1 Capacities
• 3600 named users
• 1200 concurrent users
Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM) 4 4 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries,
vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache 		1 Capacities
• 300 concurrent voice recordings for Server (SPAN) and Network recording
• 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
Unified CCX WFM 8.5.2 2 4 GB
  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = Optional - can be used to hold SQL Server Data files
1

Capacities

  • 900 named users
  • 300 concurrent users
Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM) 2 4 GB
  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
1

Capacities

  • 3600 named users
  • 1200 concurrent users
Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM) 4 4 GB
  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
1

Capacities

  • 300 concurrent voice recordings for Server (SPAN) and Network recording
  • 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
  • Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform
Unified CCX WFM 8.5.1 2 2 GB

2x 146 GB

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = Optional - can be used to hold SQL Server Data files
1

Capacities

  • 300 named users
  • 150 concurrent users
Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM) 2 2 GB

2x 146 GB

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
1

Capacities

  • 300 named users
  • 150 concurrent users

UC Management Suite (PM, OM, SM, SSM)

There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk IOPS (avg) (1) IOPS (max) (1) vNIC Notes
CUPM up to 1K phones (VM-CUCMS_1S) 1 2 GB 1x 30 GB 100 500 1
CUPM 1K to 10K phones 4 4 GB 1x 40 GB (2) 100 500 1
CUPM 10K to 60K phones app server 4 4 GB 1x 30 GB(3) 100 500 1 requires DB VM
CUPM 10K to 60K phones database server 4 8 GB 1x 120 GB(3) 100 500 1 requires App VM
CUOM/SM 1K phones 1 3 GB 1x 50 GB 6 15 1
CUOM 10K phones (VM-CUCMS_2L) 2 8 GB 1x 72 GB 6 15 1
CUOM 45K phones (VM-CUCMS_4L) 4 8 GB 2x 60 GB 6 15 1
CUSM 10K Phones (VM-CUCMS_2) 2 4 GB 1x 72 GB 6 15 1
CUSM 45K Server (VM-CUCMS_4) 4 4 GB 2x 60 GB 6 15 1
CUSSM 10K phones (VM-CUCMS_1) 1 4 GB 1x 60 GB 6 15 1
CUSSM 45K Phones 2 4 GB 1x 72 GB 6 15 1
CUCMS 10K phones Co-resident (VM_CUCMS_8) 8 16 GB 1x 320 GB (2) 100 500 1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) 1 3 GB 1x 50 GB 1

Unified Contact Center Enterprise

See also:


Cisco Packaged Contact Center Enterprise

Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.

Unified Customer Voice Portal

See also:

Supported OVA Templates: Unified Customer Voice Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail) 4 4 GB 1x 146 GB 1 Template Name: Cisco Unified CVP Call Server-VXML Server.ova
Unified CVP Reporting Server (Large) 4 4 GB Disk 1 - 72 GB, Disk 2 - 438 GB 1 Template Name: Cisco Unified CVP Reporting Server.ova
Unified CVP Operations Console 2 2 GB 1x 20 GB 1 Template Name: Cisco Unified CVP Operations Console.ova

Cisco MediaSense

See also:



To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.  

Supported OVA Template: Cisco MediaSense, Release 9.0(1a)
Deployment     vCPU   

CPU      reservation  

 vRAM     vDisk     Notes            
SRE

 2

  2200 MHz

 6 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB for DB 
Disk 3: 200 GB for media              

Includes a fixed 200 GB disk for media storage.
No expansion nodes supported.
No additional media storage supported.

 Primary/Secondary   
    7
  15000 MHz
 8 GB

Disk 1: 80 GB for OS 
Disk 2: 600 GB for DB

User must add media disks prior to installation.

Expansion    7 10000 MHz
8 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB

User must add media disks prior to installation.


Supported OVA Templates: Cisco MediaSense, Release 8.5
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CMS_6T_main_server_v8.5_vmv7 7 8 GB 2 X 146 GB (thick provisioning) 1 Release 8.5(1)
CMS_12T_main_server_v8.5_vmv7 7 8 GB 2 X 300 GB (thick provisioning) 1
CMS_expansion_server_v8.5_vmv7 7
 8 GB 2 x 80 GB (thick provisioning) 1
CMS_12T_primary_secondary_servers_v8.5.2_vmv7
7
 8 GB
 2 X 150 GB (thick provisioning)
 1

Release 8.5(2)

Release 8.5(3)

Release 8.5(4)

CMS_24T_primary_secondary_servers_v8.5.2_vmv7
7
 8 GB
 2 X 300 GB (thick provisioning)
 1
CMS_60T_primary_secondary_servers_v8.5.2_vmv7
7
 8 GB
 2 X 600 GB (thick provisioning)
 1
CMS_expansion_server_v8.5.2_vmv7 7 8 GB 2 x 80 GB (thick provisioning) 1
CMS_SRE_v8.5_vmv7 2 6 GB 2 x 80 GB (thick provisioning)
1 x 200 GB (thick provisioning) for Media storage 		1 (with static MAC address) Release 8.5(4)


Cisco Unified Intelligence Center

See also:

Supported OVA Templates: Cisco Unified Intelligence Center
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CUIC (200 Reporting Users) 4 6 GB 1x 146 GB 1

Cisco Unified Contact Center Management Portal

See also:

Supported OVA Templates: Cisco Unified Contact Center Management Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CCMP Single Server Deployment (<1500 Agents) 4 4 GB 1x 100 GB 1
CCMP Web Server (< 8000 Agents)
4
 4 GB
 1x 100 GB
 1
CCMP DB Server (< 8000 Agents) 8 8 GB 2x 100 GB 1
CCMP Web/App Server Large Deployment (> 8000 Agents) 8 16 GB 1x 100 GB 1
CCMP DB Server Large Deployment (> 8000 Agents)
8
 16 GB
 1 x 100 GB, 1 x 200 GB
 1

Cisco SocialMiner

See also:

Supported OVA Templates: Cisco SocialMiner
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC
Large deployment option 4 12 GB 1x 146 GB and 1x 256 GB 1
Small deployment option 2 8 GB 2x 80GB 1


Cisco Unified Email Interaction Manager and Web Interaction Manager

  

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory

EIMWIM_Template_1_v2.0

Deployment Option:

100 agents - Email Only

 Application, Services Server ,File server Messaging Server ,Web Server and Database server 1 2  1 x 80GB 4

EIMWIM_Template_2_v2.0

Deployment Option:

140 agents - Email Only


Application, Services Server ,File server Messaging Server and Web server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80GB 4

EIMWIM_Template_3_v2.0

Deployment Option:

100 agents - Chat only or

100 agents - Email and Chat 

Application, Services Server ,File server Messaging Server and Database server 1 2 1 x 80GB 4
Web Server 1 1 1 x 80GB 2 

EIMWIM_Template_4_v2.0

Deployment Option:

250 Agents - Email and Chat or
120 Agents - BC and CallBack



Web Server 1 1 1 x 80GB 1 
Application server 1 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 2  1 x 80 GB for OS, 1 x 150 GB for DB 4
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_5_v2.0

Deployment Option:

500 Agents - Email and Chat or
240 Agents - BC and CallBack


 Web Server 2  1 1 x 80GB 1 
Application server 2 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 4 1 x 80 GB for OS, 1 x 400 GB for DB 8
File Server 1 2 1 x 80GB 2
Messaging Server 1 1 1 x 80GB 2

EIMWIM_Template_6_v2.0

Deployment Option:

750 Agents - Email and Chat or
360 Agents - BC and CallBack

 Web Server 3 1 1 x 80GB 1
Application server 3 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16 
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_7_v2.0

Deployment Option:

1000 Agents - Email and Chat or
480 Agents - BC and CallBack

 Web Server 4 1 1 x 80GB 1
Application server 4  2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_8_v2.0

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - BC and CallBack

 Web Server 5  1 1 x 80GB 1 
Application server 5 2 1 x 80GB 2 
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

 

Cisco Media Blender

 Application, OVA Capacity and Notes+Download Link

        Contents       No of VM's to deploy of each component vCPU vDisk vRAM/Memory


Cisco Media Blender

 

Cisco Media Blender


1


2


1 x 80GB


2

 

Cisco Finesse

See also:

Supported OVA Templates: Cisco Finesse
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
Finesse_2000_agents_v9.0.1_vm8 4 8 GB 1x 146 GB 1 Release 9.0(1)
Finesse_2000_agents_v1.0_vmv7  4 8 GB 1x 146 GB 1 Release 8.5(3)

  

TelePresence Applications

Supported OVA Templates: TelePresence Applications
Application, OVA Capacity and Notes+Download Link vCPU Cores
 vRAM / Memory vDisk vNIC Notes
 Cisco TelePresence Manager
 2 8 GB (4 GB reserved) 1 x 200 GB 1

1.9.0 Supported Co-residency Configurations:

  • Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager.
  • 1 CTS-Manager and 1 CTMS can be installed on a single UCS server.


Cisco TelePresence Multipoint Switch
 4 6 GB (2.304 GB reserved) 1 x 100 GB 1

1.9.0 Supported Co-residency Configurations:

  • 2 CTMS instances can be installed on a single UCS server.
  • 1 CTMS and 1 CTS-Manager can be installed on a single UCS server.


Cisco TelePresence Video Communication Server, Release X7.1

X7.1 (AES Encrypted) VM version

X7.1 (non-AES) VM version

 2 Cores reserved per VM; each core >= 2GHz processor
 6GB of RAM per VM
 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)
 3
 Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
  • Processor supporting AESNI feature
  • R2XX-LBBU
  • Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled)
  • PCI card Intel Quad port GbE Controller (E1G44ETG1P20)

ESXi to be ESXi 4.1 or ESXi5.0 (Update 1).

If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php.

Cisco TelePresence Video Communication Server, Release X7.2

X7.2 (AES Encrypted) VM version

X7.2 (non-AES) VM version

 2 Cores reserved per VM; each core >= 2GHz processor
 6GB of RAM per VM
 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)
 3
 Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
  • Processor supporting AESNI feature
  • R2XX-LBBU
  • Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled)
  • PCI card Intel Quad port GbE Controller (E1G44ETG1P20)

ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)

If you are using third-party hardware for hosting the Cisco VCS VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php.

Cisco TelePresence Conductor XC1.2 (AES Encrypted) VM version
 2 Cores reserved per VM; each core >= 2GHz processor
 6GB of RAM per VM
 132GB disc space per VM (for a 4GB virtual disk 1 and a 128GB virtual disk 2)
 3
 Recommended platform: Cisco UCS C200 – M2, UCS C210 – M2, UCS C220 – M3, or UCS B200 – M2 with:
  • Processor supporting AESNI feature
  • R2XX-LBBU
  • Four hard disks (450GB SAS 15K RPM 3.5in HDD/hot plug/C200 drive sled)
  • PCI card Intel Quad port GbE Controller (E1G44ETG1P20)

ESXi to be ESXi 4.1 or ESXi5.0 (Update 1)

If you are using third-party hardware for hosting the TelePresence Conductor VM application, check the hardware compatibility. This can be done using the VMware compatibility guide tool available from http://www.vmware.com/resources/compatibility/search.php.

Back to: Unified Communications in a Virtualized Environment


Rating: 4.6/5 (23 votes cast)

Retrieved from "http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization_Downloads_(including_OVA/OVF_Templates)"
Personal tools