Unified Communications Virtualization Downloads (including OVA/OVF Templates)
From DocWiki
m (1 revision) |
Revision as of 14:43, 2 October 2012
Go to: Guidelines to Edit UC Virtualization Pages
Supported Virtual Machine OVA Templates
What is an OVA? A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".
Do Cisco UC VMs require these OVAs? To be TAC-supported, Virtual Machines for Cisco Unified Communications applications must use one of the provided OVA templates on this page.
- They represent what the UC apps have been tested with
- It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks).
- OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download Software on www.cisco.com.
What does "users" mean in tables below? "Users" refers to the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. using the Cisco Unified Communications Sizing Tool and the design guides . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support.
Where do I download these OVAs from? See Downloading OVA Templates for UC Applications for more information on how to download OVA templates for UC Applications.
![]() | Note: |
|
For Specifications-based deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.
Unified Communications Manager
- General OVA Template Download Location
- OVA Template Details for Unified CM Release 8.0
- OVA Template Details for Unified CM Release 8.5
- OVA Template Details for Unified CM Release 8.6
- OVA Template Details for Unified CM Release 9.0
Cisco Emergency Responder
Application, OVA Capacity and Notes+Download Link | vCPU Cores and Speed per Core | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
12,000 users (C200 only) | 2 @ 2.13 GHz each (600 MHz reserved) | 4 GB (4 GB reserved) | 1 x 80 GB | 1 |
Use on C200 M2 TRC#1 only. Limits:
| |
20,000 users | 1 @ 2.55 MHz (600 MHz reserved) | 2.25 GB (2.304 GB reserved) | 1 x 80 GB | 1 |
Not for use on C200 M2 TRC#1. Limits:
| |
30,000 users | 2 @ 2.55 MHz each | 6 GB | 2 x 80 GB | 1 |
Not for use on C200 M2 TRC#1. Limits:
|
VM OVA Capacity | VM OVA Parameters | Notes | ||||
---|---|---|---|---|---|---|
vCPU Cores (= Physical Cores) | Physical CPU Load was Calibrated To | vRAM (=Physical Memory) | vDisk (=Physical space) | vNIC | ||
Emergency Responder 12,000 users | 2 (with 800 MHz reservation) | E5506 2.13 GHz | 4 GB (with all 4 GB reserved) | 1x 80 GB disk | 1 | For use only on UCS C200M2 TRC#1 (including BE6000) and C220M3 TRC#2, which is BE6000 only.
|
Emergency Responder 20,000 users | 1 (with 800 MHz reservation) | E5540 2.53 GHz | 4 GB (with all 4 GB reserved) | 1x 80 GB disk with pre-aligned disk partitions | 1 | Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
|
Emergency Responder 30,000 users | 2 (with 3600 MHz reservation) | E5540 2.53 GH | 6 GB (with all 6 GB reserved) | 2x 80 GB disk | 1 | Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
|
Emergency Responder 40,000 users | 4 (with 7200 MHz reservation) | E5540 2.53 GHz | 6 GB (with all 6 GB reserved) | 2x 80 GB disk | 1 | Not for use with UCS C200M2 TRC#1, C220M3 TRC#2 or BE6000.
|
Session Manager Edition
Application, OVA Capacity and Notes+Download Link | vCPU Cores and Speed per Core | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
Use CUCM "7500 users" | See CUCM "7500 users" | See CUCM "7500 users" | See CUCM "7500 users" | See CUCM "7500 users" |
Unified Attendant Consoles
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
OVA for CUxAC | 1 @ 2.55 GHz | 2 GB | 1x 80GB | 1 | Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described on the CUxAC datasheet |
Cisco Intercompany Media Engine
VM OVA Capacity | VM OVA Parameters | Notes | ||||
---|---|---|---|---|---|---|
vCPU Cores (= Physical Cores) | Physical CPU Load was Calibrated To | vRAM (=Physical Memory) | vDisk (=Physical space) | vNIC | ||
CIME 5 peer IDs node | 2 (with 3600 MHz reservation) | E5540 2.53 GHz | 6 GB (with 6 GB reservation) | 1x 80 GB disk with pre-aligned disk partitions | 1 | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000. Up to 5 peer IDs.
|
CIME 10 peer IDs node | 4 (with 7200 MHz reservation) | E5540 2.53 GHz | 6 GB (with 6 GB reservation) | 2x 80 GB disk with pre-aligned disk partitions | 1 | Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000. Up to 10 peer IDs.
|
Cisco Unity Connection
- General Unity Connection OVA Template Download Location
- OVA Template Details for Unity Connection Release 8.0
- OVA Template Details for Unity Connection Release 8.5
- OVA Template Details for Unity Connection Release 8.6.1
- OVA Template Details for Unity Connection Release 8.6.2
- OVA Template Details for Unity Connection Release 9.0.1
Cisco Unity
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
5000 users | 2 (requires VMware CPU Affinity) | 4 GB |
4x 24 GB
| 1 |
| |
15,000 users | 4 (requires VMware CPU Affinity) | 4 GB |
4x 24 GB
| 1 |
|
Cisco Unified Presence
![]() | Note: | Cisco Unified Presence is referred to as IM and Presence in Release 9.0(1) and later. |
See also:
- General OVA Template Download Location
- OVA Template Details for Unified Presence Release 8.0(x)
- OVA Template Details for Unified Presence Release 8.5(x)
- OVA Template Details for Unified Presence Release 8.6(1)
- OVA Template Details for Unified Presence Release 8.6(2)
- OVA Template Details for Unified Presence Release 8.6(3)
- OVA Template Details for Unified Presence Release 8.6(4)
- OVA Template Details for IM and Presence Release 9.0(1)
Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)
![]() | Note: | The information for Unified IP IVR is the same as Unified CCX. |
See also:
- Virtualization for Unified CCX
- Unified CCX OVA Templates:
Note: Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow Unified Communications VMware Requirements for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | ||
---|---|---|---|---|---|---|---|
100 agents (Release 8.5(1)) | 2 | 4 GB | 1x 146 GB
| 1 | |||
300 agents (Release 8.0(2) and Release 8.5(1)) | 2 | 4 GB |
2x 146 GB
| 1 | |||
400 agents (Release 8.5(1)) | 4 | 8 GB |
2x 146 GB
| 1 | |||
Single OVA (Release 8.5 (1)) | 100 agents | 2 | 4 GB | 1x 146 GB
| 1 | See Installing Cisco Unified Contact Center Express Release 8.5(1) guidefor more information on vDisk space. | |
300 agents | 2 | 4 GB |
2x 146 GB
| 1 | |||
400 agents | 4 | 8 GB |
2x 146 GB
| 1 | |||
Single OVA (Release 9.0 (1) or later) | 100 agents | 2 | 4 GB | 1x 146 GB
| 1 | See Installing Cisco Unified Contact Center Express Release 9.0(1) guidefor more information on vDisk space. | |
300 agents | 2 | 4 GB |
2x 146 GB
| 1 | |||
400 agents | 4 | 8 GB |
2x 146 GB
| 1 | |||
Unified CCX WFM 9.0 | 2 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files vDisk 2 = Optional - can be used to hold SQL Server Data files | 1 | Capacities • 900 named users • 300 concurrent users | ||
Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM) | 2 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage ) | 1 | Capacities • 3600 named users • 1200 concurrent users | ||
Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM) | 4 | 4 GB | vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache | 1 | Capacities • 300 concurrent voice recordings for Server (SPAN) and Network recording • 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording | ||
Unified CCX WFM 8.5.2 | 2 | 4 GB |
| 1 |
Capacities
| ||
Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM) | 2 | 4 GB |
| 1 |
Capacities
| ||
Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM) | 4 | 4 GB |
| 1 |
Capacities
| ||
Unified CCX WFM 8.5.1 | 2 | 2 GB |
2x 146 GB
| 1 |
Capacities
| ||
Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM) | 2 | 2 GB |
2x 146 GB
| 1 |
Capacities
|
UC Management Suite (PM, OM, SM, SSM)
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | IOPS (avg) (1) | IOPS (max) (1) | vNIC | Notes | |
---|---|---|---|---|---|---|---|---|
CUPM up to 1K phones (VM-CUCMS_1S) | 1 | 2 GB | 1x 30 GB | 100 | 500 | 1 | | |
CUPM 1K to 10K phones | 4 | 4 GB | 1x 40 GB (2) | 100 | 500 | 1 | | |
CUPM 10K to 60K phones app server | 4 | 4 GB | 1x 30 GB(3) | 100 | 500 | 1 | requires DB VM | |
CUPM 10K to 60K phones database server | 4 | 8 GB | 1x 120 GB(3) | 100 | 500 | 1 | requires App VM | |
CUOM/SM 1K phones | 1 | 3 GB | 1x 50 GB | 6 | 15 | 1 | | |
CUOM 10K phones (VM-CUCMS_2L) | 2 | 8 GB | 1x 72 GB | 6 | 15 | 1 | | |
CUOM 45K phones (VM-CUCMS_4L) | 4 | 8 GB | 2x 60 GB | 6 | 15 | 1 | | |
CUSM 10K Phones (VM-CUCMS_2) | 2 | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
CUSM 45K Server (VM-CUCMS_4) | 4 | 4 GB | 2x 60 GB | 6 | 15 | 1 | | |
CUSSM 10K phones (VM-CUCMS_1) | 1 | 4 GB | 1x 60 GB | 6 | 15 | 1 | | |
CUSSM 45K Phones | 2 | 4 GB | 1x 72 GB | 6 | 15 | 1 | | |
CUCMS 10K phones Co-resident (VM_CUCMS_8) | 8 | 16 GB | 1x 320 GB (2) | 100 | 500 | 1 | |
Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) | 1 | 3 GB | 1x 50 GB | 1 | |
Unified Contact Center Enterprise
See also:
- Unified Contact Center Enterprise
- Unified CCE OVA Templates
- Scalability Impacts
- OVA Template Details for Unified Contact Center Enterprise Release 8.x
- OVA Template Details for Unified Contact Center Enterprise Release 9.x
Cisco Packaged Contact Center Enterprise
Supported OVA templates are documented in the Install and Configuration Guide and in the Packaged CCE Specifications Guide. Both guides are on the Cisco documentation web page.
- Software Download - Download OVA files
- User Guides
Unified Customer Voice Portal
See also:
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail) | 4 | 4 GB | 1x 146 GB | 1 | Template Name: Cisco Unified CVP Call Server-VXML Server.ova | |
Unified CVP Reporting Server (Large) | 4 | 4 GB | Disk 1 - 72 GB, Disk 2 - 438 GB | 1 | Template Name: Cisco Unified CVP Reporting Server.ova | |
Unified CVP Operations Console | 2 | 2 GB | 1x 20 GB | 1 | Template Name: Cisco Unified CVP Operations Console.ova |
Cisco MediaSense
See also:
- Virtualization for Cisco MediaSense
- Download OVA Template for Cisco MediaSense, Release 9.0(1a)
- Download OVA Template for Cisco MediaSense, Release 8.5(4)
To promote ease of use, Cisco MediaSense, Release 9.0(1a) has only one template. This template contains several deployment options as shown in the following table.
Deployment | vCPU |
CPU reservation | vRAM | vDisk | Notes |
---|---|---|---|---|---|
SRE |
2 |
2200 MHz |
6 GB |
Disk 1: 80 GB for OS |
Includes a fixed 200 GB disk for media storage. |
Primary/Secondary | 7 | 15000 MHz | 8 GB |
Disk 1: 80 GB for OS |
User must add media disks prior to installation. |
Expansion | 7 | 10000 MHz | 8 GB |
Disk 1: 80 GB for OS |
User must add media disks prior to installation. |
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes |
---|---|---|---|---|---|
CMS_6T_main_server_v8.5_vmv7 | 7 | 8 GB | 2 X 146 GB (thick provisioning) | 1 | Release 8.5(1) |
CMS_12T_main_server_v8.5_vmv7 | 7 | 8 GB | 2 X 300 GB (thick provisioning) | 1 | |
CMS_expansion_server_v8.5_vmv7 | 7 | 8 GB | 2 x 80 GB (thick provisioning) | 1 | |
CMS_12T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 150 GB (thick provisioning) | 1 |
Release 8.5(2) Release 8.5(3) Release 8.5(4) |
CMS_24T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 300 GB (thick provisioning) | 1 | |
CMS_60T_primary_secondary_servers_v8.5.2_vmv7 | 7 | 8 GB | 2 X 600 GB (thick provisioning) | 1 | |
CMS_expansion_server_v8.5.2_vmv7 | 7 | 8 GB | 2 x 80 GB (thick provisioning) | 1 | |
CMS_SRE_v8.5_vmv7 | 2 | 6 GB | 2 x 80 GB (thick provisioning) 1 x 200 GB (thick provisioning) for Media storage | 1 (with static MAC address) | Release 8.5(4) |
Cisco Unified Intelligence Center
See also:
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
CUIC (200 Reporting Users) | 4 | 6 GB | 1x 146 GB | 1 |
Cisco Unified Contact Center Management Portal
See also:
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
CCMP Single Server Deployment (<1500 Agents) | 4 | 4 GB | 1x 100 GB | 1 | | |
CCMP Web Server (< 8000 Agents) | 4 | 4 GB | 1x 100 GB | 1 | | |
CCMP DB Server (< 8000 Agents) | 8 | 8 GB | 2x 100 GB | 1 | | |
CCMP Web/App Server Large Deployment (> 8000 Agents) | 8 | 16 GB | 1x 100 GB | 1 | | |
CCMP DB Server Large Deployment (> 8000 Agents) | 8 | 16 GB | 1 x 100 GB, 1 x 250 GB | 1 | |
Cisco SocialMiner
See also:
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC |
---|---|---|---|---|
Large deployment option | 4 | 12 GB | 1x 146 GB and 1x 256 GB | 1 |
Small deployment option | 2 | 8 GB | 2x 80GB | 1 |
Cisco Unified Email Interaction Manager and Web Interaction Manager
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
---|---|---|---|---|---|
Deployment Option: 100 agents - Email Only | Application, Services Server ,File server Messaging Server ,Web Server and Database server | 1 | 2 | 1 x 80GB | 4 |
Deployment Option: 140 agents - Email Only
| Application, Services Server ,File server Messaging Server and Web server | 1 | 2 | 1 x 80GB | 4 |
Database Server | 1 | 2 | 1 x 80GB | 4 | |
Deployment Option: 100 agents - Chat only or 100 agents - Email and Chat | Application, Services Server ,File server Messaging Server and Database server | 1 | 2 | 1 x 80GB | 4 |
Web Server | 1 | 1 | 1 x 80GB | 2 | |
Deployment Option: 250 Agents - Email and Chat or
| Web Server | 1 | 1 | 1 x 80GB | 1 |
Application server | 1 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 4 | |
Database Server | 1 | 2 | 1 x 80 GB for OS, 1 x 150 GB for DB | 4 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
Deployment Option: 500 Agents - Email and Chat or
| Web Server | 2 | 1 | 1 x 80GB | 1 |
Application server | 2 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 4 | |
Database Server | 1 | 4 | 1 x 80 GB for OS, 1 x 400 GB for DB | 8 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 1 | 1 x 80GB | 2 | |
Deployment Option: 750 Agents - Email and Chat or | Web Server | 3 | 1 | 1 x 80GB | 1 |
Application server | 3 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 4 | |
Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
Deployment Option: 1000 Agents - Email and Chat or | Web Server | 4 | 1 | 1 x 80GB | 1 |
Application server | 4 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 8 | |
Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 | |
Deployment Option: 1250 Agents - Email and Chat or | Web Server | 5 | 1 | 1 x 80GB | 1 |
Application server | 5 | 2 | 1 x 80GB | 2 | |
Services Server | 1 | 2 | 1 x 80GB | 8 | |
Database Server | 1 | 8 | 1 x 80 GB for OS, 1 x 400 GB for DB | 16 | |
File Server | 1 | 2 | 1 x 80GB | 2 | |
Messaging Server | 1 | 2 | 1 x 80GB | 2 |
Cisco Media Blender
Application, OVA Capacity and Notes+Download Link | Contents | No of VM's to deploy of each component | vCPU | vDisk | vRAM/Memory |
Cisco Media Blender |
|
|
|
|
Cisco Finesse
See also:
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
Finesse_2000_agents_v9.0.1_vm8 | 4 | 8 GB | 1x 146 GB | 1 | Release 9.0(1) | |
Finesse_2000_agents_v1.0_vmv7 | 4 | 8 GB | 1x 146 GB | 1 | Release 8.5(3) |
TelePresence Applications
Application, OVA Capacity and Notes+Download Link | vCPU Cores | vRAM / Memory | vDisk | vNIC | Notes | |
---|---|---|---|---|---|---|
Cisco TelePresence Manager | 2 | 8 GB (4 GB reserved) | 1 x 200 GB | 1 |
1.9.0 Supported Co-residency Configurations:
| |
Cisco TelePresence Multipoint Switch | 4 | 6 GB (2.304 GB reserved) | 1 x 100 GB | 1 |
1.9.0 Supported Co-residency Configurations:
|
Back to: Unified Communications in a Virtualized Environment |
---|