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Supported Virtual Machine OVA Templates

What is an OVA? A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".

Do Cisco UC VMs require these OVAs? To be TAC-supported, Virtual Machines for Cisco Unified Communications applications must use one of the provided OVA templates on this page.

They represent what the UC apps have been tested with
It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks).
OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download Software on www.cisco.com.

What does "users" mean in tables below? "Users" refers to the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. using the Cisco Unified Communications Sizing Tool and the design guides . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support.

Where do I download these OVAs from? See Downloading OVA Templates for UC Applications for more information on how to download OVA templates for UC Applications.

Note:

UC apps do not support CPU oversubscription. One VM vCPU must map to one physical core (not one logical core) ( click here for details).
"One vCPU to one physical core" applies for all supported CPU architectures with equivalent performance for UC ( click here for details). E.g. one physical core on E5-2600 at 2.53+ GHz and one physical core on E7-2800 at 2.4+ GHz are equivalent for purposes of UC VM OVAs, sizing and co-residency planning.
Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed.
- E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1).
- All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on CPUs with minimum core speed of 2.53 GHz click here for details, such as E5-2643/3.3 GHz or E5640 / 2.66 GHz.

For Specifications-based deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.

Unified Communications Manager

Cisco Emergency Responder

**Supported OVA Templates: Cisco Emergency Responder 8.5 and 8.6**
Application, OVA Capacity and Notes+Download Link	vCPU Cores and Speed per Core	vRAM / Memory	vDisk	vNIC	Notes
12,000 users (C200 only)	2 @ 2.13 GHz each (600 MHz reserved)	4 GB (4 GB reserved)	1 x 80 GB	1	Use on C200 M2 TRC#1 only. Limits: 12,000 IP phones 2,500 analog phones 1,200 roaming phones (per Emergency Responder cluster) 500 LAN switches 30,000 switch ports 3,000 ERLs
20,000 users	1 @ 2.55 MHz (600 MHz reserved)	2.25 GB (2.304 GB reserved)	1 x 80 GB	1	Not for use on C200 M2 TRC#1. Limits: 20,000 IP phones 5,000 analog phones 2,000 roaming phones (per Emergency Responder cluster) 1,000 LAN switches 60,000 switch ports 7,500 ERLs
30,000 users	2 @ 2.55 MHz each	6 GB	2 x 80 GB	1	Not for use on C200 M2 TRC#1. Limits: 30,000 IP phones 10,000 analog phones 3,000 roaming phones (per Emergency Responder cluster) 2,000 LAN switches 120,000 switch ports 10,000 ERLs

**Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0**
VM OVA Capacity	VM OVA Parameters					Notes
VM OVA Capacity	vCPU Cores (= Physical Cores)	Physical CPU Load was Calibrated To	vRAM (=Physical Memory)	vDisk (=Physical space)	vNIC	Notes
Emergency Responder 12,000 users Only for C200M2 TRC#1	2 (with 800 MHz reservation)	E5506 2.13 GHz	4 GB (with all 4 GB reserved)	1x 80 GB disk	1	For use only on UCS C200M2 TRC#1. Limits: 12,000 IP phones 2,500 analog phones 1,200 roaming phones (per Emergency Responder cluster) 500 LAN switches 30,000 switch ports 3,000 ERLs
Emergency Responder 20,000 users Not for C200M2 TRC#1	1 (with 800 MHz reservation)	E5540 2.53 GHz	4 GB (with all 4 GB reserved)	1x 80 GB disk with pre-aligned disk partitions	1	Not for use on C200 M2 TRC#1. Limits: 20,000 IP phones 5,000 analog phones 2,000 roaming phones (per Emergency Responder cluster) 1,000 LAN switches 60,000 switch ports 7,500 ERLs
Emergency Responder 30,000 users Not for C200M2 TRC#1	2 (with 3600 MHz reservation)	E5540 2.53 GH	6 GB (with all 6 GB reserved)	2x 80 GB disk	1	Not for use on C200 M2 TRC#1. Limits: 30,000 IP phones 10,000 analog phones 3,000 roaming phones (per Emergency Responder cluster) 2,000 LAN switches 120,000 switch ports 10,000 ERLs
Emergency Responder 40,000 users Not for C200M2 TRC#1	4 (with 7200 MHz reservation)	E5540 2.53 GHz	6 GB (with all 6 GB reserved)	2x 80 GB disk	1	Not for use on C200 M2 TRC#1. Limits: 40,000 IP phones 12,500 analog phones 4,000 roaming phones (per Emergency Responder cluster) 2,500 LAN switches 150,000 switch ports 12,500 ERLs

Session Manager Edition

**Supported OVA Templates: Session Manager Edition**
Application, OVA Capacity and Notes+Download Link	vCPU Cores and Speed per Core	vRAM / Memory	vDisk	vNIC	Notes
Use CUCM "7500 users"	See CUCM "7500 users"	See CUCM "7500 users"	See CUCM "7500 users"	See CUCM "7500 users"

Unified Attendant Consoles

**Supported OVA Templates: Unified Attendant Consoles**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC	Notes
OVA for CUxAC	1 @ 2.55 GHz	2 GB	1x 80GB	1	Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described on the CUxAC datasheet

Cisco Intercompany Media Engine

General OVA Template Download Location

**Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)**
VM OVA Capacity	VM OVA Parameters					Notes
VM OVA Capacity	vCPU Cores (= Physical Cores)	Physical CPU Load was Calibrated To	vRAM (=Physical Memory)	vDisk (=Physical space)	vNIC	Notes
CIME 5 peer IDs node Only for non-BE6K / certain TRCs - see notes	2 (with 3600 MHz reservation)	E5540 2.53 GHz	6 GB (with 6 GB reservation)	1x 80 GB disk with pre-aligned disk partitions	1	Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000. Up to 5 peer IDs.
CIME 10 peer IDs node Only for non-BE6K / certain TRCs - see notes	4 (with 7200 MHz reservation)	E5540 2.53 GHz	6 GB (with 6 GB reservation)	2x 80 GB disk with pre-aligned disk partitions	1	Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000. Up to 10 peer IDs.

Cisco Unity Connection

Cisco Unity

**Supported OVA Templates: Cisco Unity**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC	Notes
5000 users	2 (requires VMware CPU Affinity)	4 GB	4x 24 GB vDisk 1 = Operating system vDisk 2 = Cisco Unity binaries vDisk 3 = Cisco Unity logs, SQL Server transaction logs vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database	1	Cisco does not provide preconfigured OVA files for Cisco Unity. Please build manually using these requirements and the configuration information in the Design Guide for Cisco Unity Virtualization. Limits: 48 ports 36 text-to-speech ports
15,000 users	4 (requires VMware CPU Affinity)	4 GB	4x 24 GB vDisk 1 = Operating system vDisk 2 = Cisco Unity binaries vDisk 3 = Cisco Unity logs, SQL Server transaction logs vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database	1	Cisco does not provide preconfigured OVA files for Cisco Unity. Please build manually using these requirements and the configuration information in the Design Guide for Cisco Unity Virtualization. Limits: 144 ports 36 text-to-speech ports

Cisco Unified Presence (referred to as IM and Presence from Release 9.0(1) and later)

See also:

Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)

Note:

The information for Unified IP IVR is the same as Unified CCX.

See also:

Virtualization for Unified CCX
Unified CCX OVA Templates:
Note: Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow Unified Communications VMware Requirements for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)

**Supported OVA Templates: Cisco Unified Contact Center Express**
Application, OVA Capacity and Notes+Download Link		vCPU Cores	vRAM / Memory	vDisk	vNIC	Notes
100 agents (Release 8.5(1))		2	4 GB	1x 146 GB vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs	1
300 agents (Release 8.0(2) and Release 8.5(1))		2	4 GB	2x 146 GB vDisk 1 = Operating System and Unified CCX binaries vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2	1
400 agents (Release 8.5(1))		4	8 GB	2x 146 GB vDisk 1 = Operating System and Unified CCX binaries vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2	1
Single OVA (Release 8.5 (1))	100 agents	2	4 GB	1x 146 GB vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs	1	See Installing Cisco Unified Contact Center Express Release 8.5(1) guidefor more information on vDisk space.
	300 agents	2	4 GB	2x 146 GB vDisk 1 = Operating System and Unified CCX binaries vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2	1
	400 agents	4	8 GB	2x 146 GB vDisk 1 = Operating System and Unified CCX binaries vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2	1
Single OVA (Release 9.0 (1) or later)	100 agents	2	4 GB	1x 146 GB vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs	1	See Installing Cisco Unified Contact Center Express Release 9.0(1) guidefor more information on vDisk space.
	300 agents	2	4 GB	2x 146 GB vDisk 1 = Operating System and Unified CCX binaries vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2	1
	400 agents	4	8 GB	2x 146 GB vDisk 1 = Operating System and Unified CCX binaries vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2	1
Unified CCX WFM 9.0		2	4 GB	vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files vDisk 2 = Optional - can be used to hold SQL Server Data files	1	Capacities • 900 named users • 300 concurrent users
Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)		2	4 GB	vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )	1	Capacities • 3600 named users • 1200 concurrent users
Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)		4	4 GB	vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache	1	Capacities • 300 concurrent voice recordings for Server (SPAN) and Network recording • 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
Unified CCX WFM 8.5.2		2	4 GB	vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files vDisk 2 = Optional - can be used to hold SQL Server Data files	1	Capacities 900 named users 300 concurrent users
Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM)		2	4 GB	vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)	1	Capacities 3600 named users 1200 concurrent users
Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM)		4	4 GB	vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache	1	Capacities 300 concurrent voice recordings for Server (SPAN) and Network recording 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform
Unified CCX WFM 8.5.1		2	2 GB	2x 146 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files vDisk 2 = Optional - can be used to hold SQL Server Data files	1	Capacities 300 named users 150 concurrent users
Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM)		2	2 GB	2x 146 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)	1	Capacities 300 named users 150 concurrent users

UC Management Suite (PM, OM, SM, SSM)

There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.

**Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	IOPS (avg) (1)	IOPS (max) (1)	vNIC	Notes
CUPM up to 1K phones (VM-CUCMS_1S)	1	2 GB	1x 30 GB	100	500	1
CUPM 1K to 10K phones	4	4 GB	1x 40 GB (2)	100	500	1
CUPM 10K to 60K phones app server	4	4 GB	1x 30 GB(3)	100	500	1	requires DB VM
CUPM 10K to 60K phones database server	4	8 GB	1x 120 GB(3)	100	500	1	requires App VM
CUOM/SM 1K phones	1	3 GB	1x 50 GB	6	15	1
CUOM 10K phones (VM-CUCMS_2L)	2	8 GB	1x 72 GB			1
CUOM 45K phones (VM-CUCMS_4L)	4	8 GB	2x 60 GB			1
CUSM 10K Phones (VM-CUCMS_2)	2	4 GB	1x 72 GB			1
CUSM 45K Server (VM-CUCMS_4)	4	4 GB	2x 60 GB			1
CUSSM 10K phones (VM-CUCMS_1)	1	4 GB	1x 60 GB			1
CUSSM 45K Phones	2	4 GB	1x 72 GB			1
CUCMS 10K phones Co-resident (VM_CUCMS_8)	8	16 GB	1x 320 GB (2)	100	500	1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)

**Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise Systems**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC
PM 1K Server OVA	1	2 GB	1x 30 GB	1
PM 1K to 10K Server OVA	4	4 GB	1x 40 GB	1
PM 10K to 60K App/Web Server OVA	4	4 GB	1x 30 GB	1
PM 10K to 60K Database Server OVA	4	8 GB	1x 120 GB	1
OM, SM, SSM OVAs CPU/Memory in table above.				1

**Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC	Notes
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K)	1	3 GB	1x 50 GB	1
CUPM 1K phones for HCS (HCS_PM_1K)	1	2 GB	1x 30 GB	1

Unified Contact Center Enterprise

See also:

Unified Customer Voice Portal

See also:

**Supported OVA Templates: Unified Customer Voice Portal**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC	Notes
Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail)	4	4 GB	1x 146 GB	1	Template Name: Cisco Unified CVP Call Server-VXML Server.ova
Unified CVP Reporting Server (Large)	4	4 GB	Disk 1 - 72 GB, Disk 2 - 438 GB	1	Template Name: Cisco Unified CVP Reporting Server.ova
Unified CVP Operations Console	2	2 GB	1x 20 GB	1	Template Name: Cisco Unified CVP Operations Console.ova

Cisco MediaSense

See also:

**Supported OVA Templates: Cisco MediaSense Release 8.5**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC	Notes
CMS_6T_main_server_v8.5_vmv7	7	8 GB	2 X 146 GB (thick provisioning)	1	Release 8.5(1)
CMS_12T_main_server_v8.5_vmv7	7	8 GB	2 X 300 GB (thick provisioning)	1
CMS_expansion_server_v8.5_vmv7	7	8 GB	2 x 80 GB (thick provisioning)	1
CMS_12T_primary_secondary_servers_v8.5.2_vmv7	7	8 GB	2 X 150 GB (thick provisioning)	1	Release 8.5(2) Release 8.5(3) Release 8.5(4)
CMS_24T_primary_secondary_servers_v8.5.2_vmv7	7	8 GB	2 X 300 GB (thick provisioning)	1
CMS_60T_primary_secondary_servers_v8.5.2_vmv7	7	8 GB	2 X 600 GB (thick provisioning)	1
CMS_expansion_server_v8.5.2_vmv7	7	8 GB	2 x 80 GB (thick provisioning)	1
CMS_SRE_v8.5_vmv7	2	6 GB	2 x 80 GB (thick provisioning) 1 x 200 GB (thick provisioning) for Media storage	1 (with static MAC address)	Release 8.5(4)

To promote ease of use, MediaSense Release 9.0 has only one template. This template contains a list of deployment options as shown in the following table.

**Supported OVA Template: Cisco MediaSense Release 9.0**
Deployment	vCPU	CPU reservation	vRAM	vDisk	Notes
SRE	2	2200 MHz	6 GB	Disk 1: 80 GB for OS Disk 2: 80 GB for DB Disk 3: 200 GB for media	Includes a fixed 200 GB disk for media storage. No expansion nodes supported. No additional media storage supported.
Primary/Secondary	7	15000 MHz	8 GB	Disk 1: 80 GB for OS Disk 2: 600 GB for DB	User must add media disks prior to installation.
Expansion	7	10000 MHz	8 GB	Disk 1: 80 GB for OS Disk 2: 80 GB	User must add media disks prior to installation.

Cisco Unified Intelligence Center

See also:

**Supported OVA Templates: Cisco Unified Intelligence Center**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC	Notes
CUIC (200 Reporting Users)	4	6 GB	1x 146 GB	1

Cisco Unified Contact Center Management Portal

See also:

**Supported OVA Templates: Cisco Unified Contact Center Management Portal**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC
Unified CCMP (1500 Agents)	4	4 GB	1x 100 GB	1
Unified CCMP (Web/App Srv Only) (8000 Agents)	4	4 GB	1x 100 GB	1
Unified CCMP (DB Only) (8000 Agents)	8	4 GB	1x 250 GB	1

Cisco SocialMiner

See also:

**Supported OVA Templates: Cisco SocialMiner**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC
Large deployment option	4	12 GB	1x 146 GB and 1x 256 GB	1
Small deployment option	2	8 GB	2x 80GB	1

Cisco Unfied Email Interaction Manager and Web Interaction Manager

Application, OVA Capacity and Notes+Download Link	Contents	No of VM's to deploy of each component	vCPU	vDisk	vRAM/Memory
EIMWIM_Template_1_v2.0 Deployment Option: 100 agents - Email Only	Application, Services Server ,File server Messaging Server ,Web Server and Database server	1	2	1 x 80GB	4
EIMWIM_Template_2_v2.0 Deployment Option: 140 agents - Email Only	Application, Services Server ,File server Messaging Server and Web server	1	2	1 x 80GB	4
	Database Server	1	2	1 x 80GB	4
EIMWIM_Template_3_v2.0 Deployment Option: 100 agents - Chat only or 100 agents - Email and Chat	Application, Services Server ,File server Messaging Server and Database server	1	2	1 x 80GB	4
	Web Server	1	1	1 x 80GB	2
EIMWIM_Template_4_v2.0 Deployment Option: 250 Agents - Email and Chat or 120 Agents - BC and CallBack	Web Server	1	1	1 x 80GB	1
	Application server	1	2	1 x 80GB	2
	Services Server	1	2	1 x 80GB	4
	Database Server	1	2	1 x 80 GB for OS, 1 x 150 GB for DB	4
	File Server	1	2	1 x 80GB	2
	Messaging Server	1	2	1 x 80GB	2
EIMWIM_Template_5_v2.0 Deployment Option: 500 Agents - Email and Chat or 240 Agents - BC and CallBack	Web Server	2	1	1 x 80GB	1
	Application server	2	2	1 x 80GB	2
	Services Server	1	2	1 x 80GB	4
	Database Server	1	4	1 x 80 GB for OS, 1 x 400 GB for DB	8
	File Server	1	2	1 x 80GB	2
	Messaging Server	1	1	1 x 80GB	2
EIMWIM_Template_6_v2.0 Deployment Option: 750 Agents - Email and Chat or 360 Agents - BC and CallBack	Web Server	3	1	1 x 80GB	1
	Application server	3	2	1 x 80GB	2
	Services Server	1	2	1 x 80GB	4
	Database Server	1	8	1 x 80 GB for OS, 1 x 400 GB for DB	16
	File Server	1	2	1 x 80GB	2
	Messaging Server	1	2	1 x 80GB	2
EIMWIM_Template_7_v2.0 Deployment Option: 1000 Agents - Email and Chat or 480 Agents - BC and CallBack	Web Server	4	1	1 x 80GB	1
	Application server	4	2	1 x 80GB	2
	Services Server	1	2	1 x 80GB	8
	Database Server	1	8	1 x 80 GB for OS, 1 x 400 GB for DB	16
	File Server	1	2	1 x 80GB	2
	Messaging Server	1	2	1 x 80GB	2
EIMWIM_Template_8_v2.0 Deployment Option: 1250 Agents - Email and Chat or 600 Agents - BC and CallBack	Web Server	5	1	1 x 80GB	1
	Application server	5	2	1 x 80GB	2
	Services Server	1	2	1 x 80GB	8
	Database Server	1	8	1 x 80 GB for OS, 1 x 400 GB for DB	16
	File Server	1	2	1 x 80GB	2
	Messaging Server	1	2	1 x 80GB	2

Cisco Media Blender

Application, OVA Capacity and Notes+Download Link

Contents

No of VM's to deploy of each component

vCPU

vDisk

vRAM/Memory

Cisco Media Blender

1

2

1 x 80GB

2

Cisco Finesse

See also:

**Supported OVA Templates: Cisco Finesse**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC	Notes
Finesse_2000_agents_v9.0.1_vm8	4	8 GB	1x 146 GB	1	Release 9.0(1)
Finesse_2000_agents_v1.0_vmv7	4	8 GB	1x 146 GB	1	Release 8.5(3)

TelePresence Applications

**Supported OVA Templates: TelePresence Applications**
Application, OVA Capacity and Notes+Download Link	vCPU Cores	vRAM / Memory	vDisk	vNIC	Notes
Cisco TelePresence Manager	2	8 GB (4 GB reserved)	1 x 200 GB	1	1.9.0 Supported Co-residency Configurations: Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. 1 CTS-Manager and 1 CTMS can be installed on a single UCS server.
Cisco TelePresence Multipoint Switch	4	6 GB (2.304 GB reserved)	1 x 100 GB	1	1.9.0 Supported Co-residency Configurations: 2 CTMS instances can be installed on a single UCS server. 1 CTMS and 1 CTS-Manager can be installed on a single UCS server.

Back to: Unified Communications in a Virtualized Environment

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Unified Communications Virtualization Downloads (including OVA/OVF Templates)

From DocWiki

Revision as of 17:23, 30 July 2012

Contents

Supported Virtual Machine OVA Templates

Unified Communications Manager

Cisco Emergency Responder

Session Manager Edition

Unified Attendant Consoles

Cisco Intercompany Media Engine

Cisco Unity Connection

Cisco Unity

Cisco Unified Presence (referred to as IM and Presence from Release 9.0(1) and later)

Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)

UC Management Suite (PM, OM, SM, SSM)

Unified Contact Center Enterprise

Unified Customer Voice Portal

Cisco MediaSense

Cisco Unified Intelligence Center

Cisco Unified Contact Center Management Portal

Cisco SocialMiner

Cisco Unfied Email Interaction Manager and Web Interaction Manager

Cisco Media Blender

Cisco Finesse

TelePresence Applications

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Navigation

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@@ Line 7: / Line 7: @@
 = Supported Virtual Machine OVA Templates  =
-A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".
+'''What is an OVA?'''&nbsp; A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".
-Cisco Unified Communications applications '''must''' use one of the supported virtual machine configurations in the tables below in order to be supported. The OVAs contain virtual hard disks with pre-aligned disk partitions. Using the OVA is the only way to deploy the UC applications on aligned disks. Using the OVA also guarantees that all configuration of the virtual machine is correct and supported.
-In the tables below '''users''' refers to the [http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool] and the [http://www.cisco.com/go/ucsrnd design guides] for the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. Actual capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools.
+'''Do Cisco&nbsp;UC&nbsp;VMs require these OVAs?&nbsp;''' To be TAC-supported, Virtual Machines for Cisco Unified Communications applications '''must''' use one of the provided OVA templates on this page.
-<br>See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications.
+*They represent what the UC apps have been tested with
+*It is the only way to ensure UC apps are deployed on "aligned" disks for SAN deployments (i.e. pre-aligned filesystem disk partitions for the OVA's vDisks).&nbsp;
+*OVA configurations are summarized in the tables below for convenience, but authoritative information is on OVA file's release notes on Download&nbsp;Software on www.cisco.com.
+&nbsp;<br>
+'''What does "users"&nbsp;mean in tables below?'''&nbsp;&nbsp; <span style="font-weight: bold;">"U</span>'''sers"''' refers to the indicated user count at a particular BHCA, number of devices per user, device mix per&nbsp;VM, etc. using the [http://tools.cisco.com/cucst/faces/login.jsp Cisco Unified Communications Sizing Tool] and the [http://www.cisco.com/go/ucsrnd design guides] . Actual user capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools for what your application can actually support.
+<br>'''Where do I&nbsp;download these OVAs from?'''&nbsp; See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications.
 {{note |
 * UC apps do not support CPU oversubscription. One VM vCPU must map to one physical core (not one logical core) ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details).
 * "One vCPU to one physical core" applies for all supported CPU architectures with equivalent performance for UC ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details). E.g. one physical core on E5-2600 at 2.53+ GHz and one physical core on E7-2800 at 2.4+ GHz are equivalent for purposes of UC VM OVAs, sizing and co-residency planning.
-* Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed. E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1). All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on higher-speed CPUs.}}
+* Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed.
+**E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1).
+** All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on CPUs with minimum core speed of 2.53 GHz [[UC Virtualization Supported Hardware#Processors / CPUs | click here for details]], such as E5-2643/3.3 GHz or E5640 / 2.66 GHz.
+}}
 For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.
@@ Line 24: / Line 34: @@
 == Unified Communications Manager  ==
 *[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br>
-*[[OVA Template Details for Unifed CM Release 8.0]]<br>
+*[[OVA Template Details for Unified CM Release 8.0]]<br>
-*[[OVA Template Details for Unifed CM Release 8.5]]<br>
+*[[OVA Template Details for Unified CM Release 8.5]]<br>
-*[[OVA Template Details for Unifed CM Release 8.6]]<br>
+*[[OVA Template Details for Unified CM Release 8.6]]<br>
+*[[OVA Template Details for Unified CM Release 9.0]]<br>
 <br><br>
 == Cisco Emergency Responder  ==
@@ Line 35: / Line 46: @@
 {| border="1"
 |+ '''Supported OVA Templates: Cisco Emergency Responder 8.5 and 8.6'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores and Speed per Core
@@ Line 99: / Line 110: @@
 |}
 <br>
-{| style="width: 1077px; height: 416px" border="1"
+{| border="1" style="width: 1077px; height: 416px;"
 |+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! rowspan="2" | VM OVA Capacity <br>
 ! colspan="5" | VM OVA Parameters<br>
 ! rowspan="2" | Notes <br>
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! vCPU Cores<br>(= Physical Cores)
 ! Physical CPU Load was Calibrated To
@@ Line 115: / Line 126: @@
 |-
 !
 Emergency Responder 12,000 users<br><br>Only for C200M2 TRC#1
 | 2 <br>(with 800 MHz reservation)<br>
 | E5506 2.13 GHz
 | 4 GB <br>(with all&nbsp;4 GB reserved)
@@ Line 132: / Line 143: @@
 |-
 !
 Emergency Responder 20,000 users<br><br>Not for C200M2 TRC#1
 | 1 <br>(with 800 MHz reservation)<br>
 | E5540 2.53 GHz
 | 4 GB <br>(with all&nbsp;4 GB reserved)
@@ Line 149: / Line 160: @@
 |-
 !
 Emergency Responder 30,000 users<br><br>Not for C200M2 TRC#1
 | 2 <br>(with 3600 MHz reservation)<br>
 | E5540 2.53 GH
 | 6 GB <br>(with all&nbsp;6 GB reserved)
@@ Line 166: / Line 177: @@
 |-
 !
 Emergency Responder 40,000 users<br><br>Not for C200M2 TRC#1
 | 4 <br>(with 7200 MHz reservation)<br>
 | E5540 2.53 GHz
 | 6 GB <br>(with all&nbsp;6 GB reserved)
@@ Line 181: / Line 192: @@
 :*12,500 ERLs
 <br>
 |}
 <br>
 <br>
 == Session Manager Edition  ==
@@ Line 193: / Line 204: @@
 {| border="1"
 |+ '''Supported OVA Templates: Session Manager Edition'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores and Speed per Core
@@ Line 202: / Line 213: @@
 ! <br>
 |-
-! [http://tools.cisco.com/support/downloads/go/ReleaseType.x?optPlat=&isPlatform=Y&mdfid=282827095&sftType=Unified+Communications+Manager+Virtual+Machine+Templates&treeName=Voice+and+Unified+Communications&modelName=Cisco+Unified+Communications+Manager+Version+8.0&mdfLevel=Software%20Version/Option&treeMdfId=278875240&modifmdfid=null&imname=&hybrid=Y&imst=N Use CUCM "7500 users"]
+! [[#Unified_Communications_Manager|Use CUCM "7500 users"]]
 | See CUCM "7500 users"
 | See CUCM "7500 users"
@@ Line 210: / Line 221: @@
 |}
 <br>
 == Unified Attendant Consoles  ==
@@ Line 216: / Line 227: @@
 {| border="1"
 |+ '''Supported OVA Templates: Unified Attendant Consoles'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 233: / Line 244: @@
 |}
 <br>
 == Cisco Intercompany Media Engine  ==
-{| style="width: 712px; height: 416px" border="1"
+*[http://www.cisco.com/cisco/software/release.html?mdfid=282822890&softwareid=283088407&release=9.0%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest General OVA Template Download Location]<br>
+<br>
+{| border="1" style="width: 712px; height: 416px;"
 |+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! rowspan="2" | VM OVA Capacity <br>
 ! colspan="5" | VM OVA Parameters<br>
 ! rowspan="2" | Notes <br>
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! vCPU Cores<br>(= Physical Cores)
 ! Physical CPU Load was Calibrated To
@@ Line 251: / Line 266: @@
 |-
 !
-CIME 5 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1
+CIME 5 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes
 | 2 <br>(with 3600 MHz reservation)<br>
 | E5540 2.53 GHz
-| 6 GB <br>(with all&nbsp;6 GB reserved)
+| 6 GB <br>(with 6 GB reservation)
 | 1x 80 GB disk with pre-aligned disk partitions
 | 1
-| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 5 peer IDs.
+| Not for use with UCS C200M2 TRC#1 or C220M3&nbsp;TRC#2 or BE6000.<br><br>Up to 5 peer IDs.
 <br>
 |-
 !
-CIME 10 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1
+CIME 10 peer IDs node<br><br>Only for non-BE6K / certain TRCs - see notes
 | 4 <br>(with 7200 MHz reservation)<br>
 | E5540 2.53 GHz
-| 6 GB <br>(with all&nbsp;6 GB reserved)
+| 6 GB <br>(with 6 GB reservation)
 | 2x 80 GB disk with pre-aligned disk partitions
 | 1
-| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 10 peer IDs.
+| Not for use with UCS C200M2 TRC#1 or C220M3 TRC#2 or BE6000.<br><br>Up to 10 peer IDs.
 <br>
 |}
 <br>
 <br>
 == Cisco Unity Connection  ==
 *[http://www.cisco.com/cisco/software/type.html?mdfid=283062758&flowid=5455 General Unity Connection OVA Template Download Location]<br>
 *[[OVA Template Details for Unity Connection Release 8.0]]<br>
 *[[OVA Template Details for Unity Connection Release 8.5]]<br>
 *[[OVA Template Details for Unity Connection Release 8.6.1]]<br>
 *[[OVA Template Details for Unity Connection Release 8.6.2]]<br>
 *[[OVA Template Details for Unity Connection Release 9.0.1]]<br>
 <br><br>
 == Cisco Unity  ==
@@ Line 294: / Line 309: @@
 {| border="1"
 |+ '''Supported OVA Templates: Cisco Unity'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 344: / Line 359: @@
 |}
 <br>
 == Cisco Unified Presence (referred to as IM and Presence from Release 9.0(1) and later)  ==
@@ Line 351: / Line 366: @@
 *[http://www.cisco.com/cisco/software/navigator.html?mdfid=280448682&i=rs General OVA Template Download Location]
 *[[OVA Template Details for Unified Presence Release 8.0(x)]]<br>
 *[[OVA Template Details for Unified Presence Release 8.5(x)]]<br>
 *[[OVA Template Details for Unified Presence Release 8.6(1)]]<br>
 *[[OVA Template Details for Unified Presence Release 8.6(2)]]<br>
 *[[OVA Template Details for Unified Presence Release 8.6(3)]]<br>
 *[[OVA Template Details for Unified Presence Release 8.6(4)]]<br>
 *[[OVA Template Details for IM and Presence Release 9.0(1)]]<br>
 <br>
 == Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)  ==
@@ Line 370: / Line 385: @@
 *[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}}
 <br>
 {| border="1"
 |+ '''Supported OVA Templates: Cisco Unified Contact Center Express'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! colspan="2" | Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 589: / Line 604: @@
 There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.
 <br>
 {| border="1"
 |+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 715: / Line 730: @@
 Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)
 <br>
 {| border="1"
 |+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise Systems'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 764: / Line 779: @@
 |}
 <br>
 {| border="1"
 |+ '''Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 811: / Line 826: @@
 {| border="1"
 |+ '''Supported OVA Templates: Unified Customer Voice Portal'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 873: / Line 888: @@
 |-
 ! CMS_expansion_server_v8.5_vmv7
 | 7<br>
 | 8 GB
 | 2 x 80 GB (thick provisioning)
 | 1
 |-
 ! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>
 | 7<br>
 | 8 GB<br>
 | 2 X 150 GB (thick provisioning)<br>
 | 1
 | rowspan="4" |
@@ Line 888: / Line 903: @@
 Release 8.5(3)
 Release 8.5(4)
 |-
 ! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>
 | 7<br>
 | 8 GB<br>
 | 2 X 300 GB (thick provisioning)<br>
 | 1
 |-
 ! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>
 | 7<br>
 | 8 GB<br>
 | 2 X 600 GB (thick provisioning)<br>
 | 1
 |-
@@ Line 917: / Line 932: @@
 |}
 <br>
 To promote ease of use, MediaSense Release 9.0 has only one template. This template contains a list of deployment options as shown in the following table.&nbsp;&nbsp;
-{| border="1" cellspacing="1" cellpadding="1" width="812"
+{| width="812" cellspacing="1" cellpadding="1" border="1"
 |+ '''Supported OVA Template: Cisco MediaSense Release 9.0'''
 |-
-! valign="baseline" scope="col" align="center" | Deployment&nbsp;&nbsp;
+! valign="baseline" align="center" scope="col" | Deployment&nbsp;&nbsp;
-! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;
+! valign="baseline" align="center" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;
-! valign="baseline" scope="col" align="center" |
+! valign="baseline" align="center" scope="col" |
 CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
-! valign="baseline" scope="col" align="center" | &nbsp;vRAM&nbsp;
+! valign="baseline" align="center" scope="col" | &nbsp;vRAM&nbsp;
-! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;
+! valign="baseline" align="center" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;
-! valign="baseline" scope="col" align="center" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
+! valign="baseline" align="center" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 |-
 ! valign="baseline" align="center" | SRE <br>
 | valign="baseline" align="center" |
 &nbsp;2
 | valign="baseline" align="center" |
 &nbsp;&nbsp;2200 MHz
 | valign="baseline" align="center" |
 &nbsp;6 GB
 | valign="top" align="left" |
 Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
 | valign="top" align="left" |
 Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
 |-
 ! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
 | valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>
 | valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>
 | valign="baseline" align="center" | &nbsp;8 GB <br>
 | valign="top" align="left" |
 Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>
 | valign="top" align="left" |
 User must add media disks prior to installation. <br>
 |-
 ! valign="baseline" align="center" | Expansion
 | valign="baseline" align="center" | &nbsp;&nbsp; 7
 | valign="baseline" align="center" | 10000 MHz <br>
 | valign="baseline" align="center" | 8 GB <br>
 | valign="top" align="left" |
 Disk 1: 80 GB for OS<br>Disk 2: 80 GB
 | valign="top" align="left" |
 User must add media disks prior to installation.
 |}
@@ Line 982: / Line 997: @@
 {| border="1"
 |+ '''Supported OVA Templates: Cisco Unified Intelligence Center'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 1,008: / Line 1,023: @@
 {| border="1"
 |+ '''Supported OVA Templates: Cisco Unified Contact Center Management Portal'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 1,048: / Line 1,063: @@
 {| border="1"
 |+ '''Supported OVA Templates: Cisco SocialMiner'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 1,072: / Line 1,087: @@
 &nbsp;&nbsp;
-{| border="1" cellspacing="1" cellpadding="1"
+{| cellspacing="1" cellpadding="1" border="1"
 |-
 ! scope="col" | Application, OVA Capacity and Notes+Download Link
@@ Line 1,082: / Line 1,097: @@
 |-
 |
 [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0]<br>
 Deployment Option:
 agents - Email Only<br>
 | Application, Services Server ,File server Messaging Server ,Web Server and Database server
@@ Line 1,095: / Line 1,110: @@
 |-
 | rowspan="2" |
 [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0]<br>
 Deployment Option:
@@ Line 1,101: / Line 1,116: @@
 agents - Email Only
 <br>
 | Application, Services Server ,File server Messaging Server and&nbsp;Web server
@@ Line 1,116: / Line 1,131: @@
 |-
 | rowspan="2" |
 [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0]<br>
 Deployment Option:
@@ Line 1,122: / Line 1,137: @@
 agents - Chat only or
 agents -&nbsp;Email and Chat&nbsp; <br>
 | Application, Services Server ,File server Messaging Server and Database server
@@ Line 1,137: / Line 1,152: @@
 |-
 | rowspan="6" |
 [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0]<br>
 Deployment Option:
@@ Line 1,143: / Line 1,158: @@
 Agents - Email and Chat or<br>120 Agents - BC and CallBack
 <br>
 <br>
 | Web Server
@@ Line 1,184: / Line 1,199: @@
 |-
 | rowspan="6" |
 [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0]<br>
 Deployment Option:
 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>
 <br>
 | Web Server
@@ Line 1,229: / Line 1,244: @@
 |-
 | rowspan="6" |
 [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0]<br>
 Deployment Option:
 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>
 | Web Server
@@ Line 1,272: / Line 1,287: @@
 |-
 | rowspan="6" |
 [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0]<br>
 Deployment Option:
 &nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>
 | Web Server
@@ Line 1,315: / Line 1,330: @@
 |-
 | rowspan="6" |
 [http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0]<br>
 Deployment Option:
 &nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>
 | Web Server
@@ Line 1,362: / Line 1,377: @@
 == Cisco Media Blender  ==
-{| style="width: 1054px; height: 102px" border="1" cellspacing="1" cellpadding="1" width="1054" align="center"
+{| width="1054" cellspacing="1" cellpadding="1" border="1" align="center" style="width: 1054px; height: 102px;"
 |-
 |
 &nbsp;'''Application, OVA Capacity and Notes+Download Link'''
 | &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; '''Contents&nbsp;&nbsp;&nbsp;&nbsp;'''&nbsp;&nbsp;
@@ Line 1,374: / Line 1,389: @@
 |-
 |
 <br>[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]
 |
 &nbsp;
 Cisco Media Blender
 |
 <br>1
 |
 <br>2
 |
 <br>1 x 80GB
 |
 <br>2
 |}
@@ Line 1,406: / Line 1,421: @@
 {| border="1"
 |+ '''Supported OVA Templates: Cisco&nbsp;Finesse'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores
@@ Line 1,436: / Line 1,451: @@
 {| border="1"
 |+ '''Supported OVA Templates: TelePresence Applications'''
-|- style="background: rgb(229,228,226)"
+|- style="background: none repeat scroll 0% 0% rgb(229, 228, 226);"
 ! Application, OVA Capacity and Notes+Download Link
 ! vCPU Cores<br>
 ! vRAM / Memory
 ! vDisk
@@ Line 1,445: / Line 1,460: @@
 ! <br>
 |-
 ! &nbsp;[http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br>
 | align="center" | 2
 | align="center" | 8 GB (4 GB reserved)
@@ Line 1,453: / Line 1,468: @@
 .9.0 Supported Co-residency Configurations:
 *Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br>
 *1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br>
 <br>
 |-
 ! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br>
 | align="center" | 4
 | align="center" | 6 GB (2.304 GB reserved)
@@ Line 1,470: / Line 1,485: @@
 :*1 CTMS and 1 CTS-Manager can be installed on a single UCS server.
 <br>
 |}
-{| class="wikitable" border="1"
+{| border="1" class="wikitable"
 |-
-! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
+! style="background-color: rgb(255, 215, 0);" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
 |}
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