Unified Communications Virtualization Downloads (including OVA/OVF Templates)

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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>  
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'''Go to: [[Guidelines to Edit UC Virtualization Pages|Guidelines to Edit UC Virtualization Pages]]'''<br>
----
----
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<br>  
+
<br>
= Supported Virtual Machine OVA Templates  =
= Supported Virtual Machine OVA Templates  =
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<br>See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications.  
<br>See [[Downloading OVA Templates for UC Applications]] for more information on how to download OVA templates for UC Applications.  
 +
 +
{{note |
 +
* UC apps do not support CPU oversubscription. One VM vCPU must map to one physical core (not one logical core) ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details).
 +
* "One vCPU to one physical core" applies for all supported CPU architectures with equivalent performance for UC ([[Unified Communications Virtualization Sizing Guidelines | click here]] for details). E.g. one physical core on E5-2600 at 2.53+ GHz and one physical core on E7-2800 at 2.4+ GHz are equivalent for purposes of UC VM OVAs, sizing and co-residency planning.
 +
* Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed. E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1). All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on higher-speed CPUs [[UC Virtualization Supported Hardware#Processors / CPUs | click here for details]].
 +
}}
For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.  
For '''Specifications-based''' deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.  
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== Unified Communications Manager  ==
== Unified Communications Manager  ==
-
*[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br>  
+
*[http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240 General OVA Template Download Location]<br>
-
*[[OVA Template Details for Unifed CM Release 8.0]]<br>  
+
*[[OVA Template Details for Unifed CM Release 8.0]]<br>
-
*[[OVA Template Details for Unifed CM Release 8.5]]<br>  
+
*[[OVA Template Details for Unifed CM Release 8.5]]<br>
*[[OVA Template Details for Unifed CM Release 8.6]]<br>
*[[OVA Template Details for Unifed CM Release 8.6]]<br>
-
<br><br>  
+
<br><br>
== Cisco Emergency Responder  ==
== Cisco Emergency Responder  ==
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:*10,000 ERLs
:*10,000 ERLs
-
|}  
+
|}
 +
 
<br>
<br>
-
{| border="1" style="width: 1077px; height: 416px"
+
 
 +
{| style="width: 1077px; height: 416px" border="1"
|+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0'''  
|+ '''Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0'''  
|- style="background: rgb(229,228,226)"
|- style="background: rgb(229,228,226)"
-
! rowspan="2" | VM OVA Capacity <br>  
+
! rowspan="2" | VM OVA Capacity <br>
-
! colspan="5" | VM OVA Parameters<br>  
+
! colspan="5" | VM OVA Parameters<br>
! rowspan="2" | Notes <br>
! rowspan="2" | Notes <br>
|- style="background: rgb(229,228,226)"
|- style="background: rgb(229,228,226)"
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|-
|-
!  
!  
-
Emergency Responder 12,000 users<br><br>Only for C200M2 TRC#1  
+
Emergency Responder 12,000 users<br><br>Only for C200M2 TRC#1
-
| 2 <br>(with 800 MHz reservation)<br>  
+
| 2 <br>(with 800 MHz reservation)<br>
| E5506 2.13 GHz  
| E5506 2.13 GHz  
| 4 GB <br>(with all&nbsp;4 GB reserved)  
| 4 GB <br>(with all&nbsp;4 GB reserved)  
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| 1  
| 1  
| For use only on UCS C200M2 TRC#1.<br><br>Limits:  
| For use only on UCS C200M2 TRC#1.<br><br>Limits:  
-
 
:*12,000 IP phones  
:*12,000 IP phones  
:*2,500 analog phones  
:*2,500 analog phones  
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:*30,000 switch ports  
:*30,000 switch ports  
:*3,000 ERLs
:*3,000 ERLs
-
+
 
|-
|-
!  
!  
-
Emergency Responder 20,000 users<br><br>Not for C200M2 TRC#1  
+
Emergency Responder 20,000 users<br><br>Not for C200M2 TRC#1
-
| 1 <br>(with 800 MHz reservation)<br>  
+
| 1 <br>(with 800 MHz reservation)<br>
| E5540 2.53 GHz  
| E5540 2.53 GHz  
| 4 GB <br>(with all&nbsp;4 GB reserved)  
| 4 GB <br>(with all&nbsp;4 GB reserved)  
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| 1  
| 1  
| Not for use on C200 M2 TRC#1.<br><br>Limits:  
| Not for use on C200 M2 TRC#1.<br><br>Limits:  
-
 
:*20,000 IP phones  
:*20,000 IP phones  
:*5,000 analog phones  
:*5,000 analog phones  
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:*60,000 switch ports  
:*60,000 switch ports  
:*7,500 ERLs
:*7,500 ERLs
-
+
 
|-
|-
!  
!  
-
Emergency Responder 30,000 users<br><br>Not for C200M2 TRC#1  
+
Emergency Responder 30,000 users<br><br>Not for C200M2 TRC#1
-
| 2 <br>(with 3600 MHz reservation)<br>  
+
| 2 <br>(with 3600 MHz reservation)<br>
| E5540 2.53 GH  
| E5540 2.53 GH  
| 6 GB <br>(with all&nbsp;6 GB reserved)  
| 6 GB <br>(with all&nbsp;6 GB reserved)  
-
| 2x 80 GB disk
+
| 2x 80 GB disk  
| 1  
| 1  
| Not for use on C200 M2 TRC#1.<br><br>Limits:  
| Not for use on C200 M2 TRC#1.<br><br>Limits:  
-
 
:*30,000 IP phones  
:*30,000 IP phones  
:*10,000 analog phones  
:*10,000 analog phones  
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:*120,000 switch ports  
:*120,000 switch ports  
:*10,000 ERLs
:*10,000 ERLs
-
+
 
|-
|-
!  
!  
-
Emergency Responder 40,000 users<br><br>Not for C200M2 TRC#1  
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Emergency Responder 40,000 users<br><br>Not for C200M2 TRC#1
-
| 4 <br>(with 7200 MHz reservation)<br>  
+
| 4 <br>(with 7200 MHz reservation)<br>
| E5540 2.53 GHz  
| E5540 2.53 GHz  
| 6 GB <br>(with all&nbsp;6 GB reserved)  
| 6 GB <br>(with all&nbsp;6 GB reserved)  
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| 1  
| 1  
| Not for use on C200 M2 TRC#1.<br><br>Limits:  
| Not for use on C200 M2 TRC#1.<br><br>Limits:  
-
 
:*40,000 IP phones  
:*40,000 IP phones  
:*12,500 analog phones  
:*12,500 analog phones  
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:*150,000 switch ports  
:*150,000 switch ports  
:*12,500 ERLs
:*12,500 ERLs
-
+
 
-
<br>  
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<br>
|}
|}
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<br>  
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<br>
-
<br>  
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<br>
== Session Manager Edition  ==
== Session Manager Edition  ==
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|}
|}
-
<br>  
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<br>
== Unified Attendant Consoles  ==
== Unified Attendant Consoles  ==
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|}
|}
-
<br>  
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<br>
== Cisco Intercompany Media Engine  ==
== Cisco Intercompany Media Engine  ==
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{| border="1" style="width: 712px; height: 416px"
+
{| style="width: 712px; height: 416px" border="1"
|+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)'''  
|+ '''Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)'''  
|- style="background: rgb(229,228,226)"
|- style="background: rgb(229,228,226)"
-
! rowspan="2" | VM OVA Capacity <br>  
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! rowspan="2" | VM OVA Capacity <br>
-
! colspan="5" | VM OVA Parameters<br>  
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! colspan="5" | VM OVA Parameters<br>
! rowspan="2" | Notes <br>
! rowspan="2" | Notes <br>
|- style="background: rgb(229,228,226)"
|- style="background: rgb(229,228,226)"
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|-
|-
!  
!  
-
CIME 5 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1  
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CIME 5 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1
-
| 2 <br>(with 3600 MHz reservation)<br>  
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| 2 <br>(with 3600 MHz reservation)<br>
| E5540 2.53 GHz  
| E5540 2.53 GHz  
| 6 GB <br>(with all&nbsp;6 GB reserved)  
| 6 GB <br>(with all&nbsp;6 GB reserved)  
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| 1  
| 1  
| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 5 peer IDs.  
| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 5 peer IDs.  
-
<br>  
+
<br>
|-
|-
!  
!  
-
CIME 10 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1  
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CIME 10 peer IDs node<br><br>Only for non-BE6K/C200M2 TRC#1
-
| 4 <br>(with 7200 MHz reservation)<br>  
+
| 4 <br>(with 7200 MHz reservation)<br>
| E5540 2.53 GHz  
| E5540 2.53 GHz  
| 6 GB <br>(with all&nbsp;6 GB reserved)  
| 6 GB <br>(with all&nbsp;6 GB reserved)  
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| 1  
| 1  
| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 10 peer IDs.  
| Not for use with UCS C200M2 TRC#1 or BE6000.<br><br>Up to 10 peer IDs.  
-
<br>  
+
<br>
|}
|}
-
<br>  
+
<br>
-
<br>  
+
<br>
== Cisco Unity Connection  ==
== Cisco Unity Connection  ==
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*[http://www.cisco.com/cisco/software/type.html?mdfid=283062758&flowid=5455 General Unity Connection OVA Template Download Location]<br>  
+
*[http://www.cisco.com/cisco/software/type.html?mdfid=283062758&flowid=5455 General Unity Connection OVA Template Download Location]<br>
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*[[OVA Template Details for Unity Connection Release 8.0]]<br>  
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*[[OVA Template Details for Unity Connection Release 8.0]]<br>
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*[[OVA Template Details for Unity Connection Release 8.5]]<br>  
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*[[OVA Template Details for Unity Connection Release 8.5]]<br>
-
*[[OVA Template Details for Unity Connection Release 8.6.1]]<br>  
+
*[[OVA Template Details for Unity Connection Release 8.6.1]]<br>
*[[OVA Template Details for Unity Connection Release 8.6.2]]<br>
*[[OVA Template Details for Unity Connection Release 8.6.2]]<br>
 +
*[[OVA Template Details for Unity Connection Release 9.0.1]]<br>
-
<br><br>  
+
<br><br>
== Cisco Unity  ==
== Cisco Unity  ==
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|}
|}
-
<br>  
+
<br>
== Cisco Unified Presence (referred to as IM and Presence from Release 9.0(1) and later)  ==
== Cisco Unified Presence (referred to as IM and Presence from Release 9.0(1) and later)  ==
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*[http://www.cisco.com/cisco/software/navigator.html?mdfid=280448682&i=rs General OVA Template Download Location]  
*[http://www.cisco.com/cisco/software/navigator.html?mdfid=280448682&i=rs General OVA Template Download Location]  
-
*[[OVA Template Details for Unified Presence Release 8.0(x)]]<br>  
+
*[[OVA Template Details for Unified Presence Release 8.0(x)]]<br>
-
*[[OVA Template Details for Unified Presence Release 8.5(x)]]<br>  
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*[[OVA Template Details for Unified Presence Release 8.5(x)]]<br>
-
*[[OVA Template Details for Unified Presence Release 8.6(1)]]<br>  
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*[[OVA Template Details for Unified Presence Release 8.6(1)]]<br>
-
*[[OVA Template Details for Unified Presence Release 8.6(2)]]<br>  
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*[[OVA Template Details for Unified Presence Release 8.6(2)]]<br>
-
*[[OVA Template Details for Unified Presence Release 8.6(3)]]<br>  
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*[[OVA Template Details for Unified Presence Release 8.6(3)]]<br>
*[[OVA Template Details for Unified Presence Release 8.6(4)]]<br>
*[[OVA Template Details for Unified Presence Release 8.6(4)]]<br>
*[[OVA Template Details for IM and Presence Release 9.0(1)]]<br>
*[[OVA Template Details for IM and Presence Release 9.0(1)]]<br>
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*[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}}
*[http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.0&relind=AVAILABLE&rellifecycle=&reltype=latest| Unified CCX OVA Templates]: {{Note| Unified CCX OVA version 2 is for use with ESXi 4.1. Please follow [[Unified Communications VMware Requirements]] for ESXi 4.1 requirements (VMware Tools upgrade, LRO disabling, etc.)}}
-
<br>  
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<br>
{| border="1"
{| border="1"
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|  
|  
|-
|-
-
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later)  
+
! rowspan="3" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=latest Single OVA] (Release 9.0 (1) or later)  
! 100 agents  
! 100 agents  
| 2  
| 2  
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| 1
| 1
 +
|-
 +
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 9.0]
 +
| 2
 +
| 4 GB
 +
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = Optional - can be used to hold SQL Server Data files
 +
| 1
 +
| Capacities <br>• 900 named users <br>• 300 concurrent users <br>
 +
|-
 +
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM)]
 +
| 2
 +
| 4 GB
 +
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )
 +
| 1
 +
| Capacities <br>• 3600 named users <br>• 1200 concurrent users
 +
|-
 +
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.3&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM)]
 +
| 4
 +
| 4 GB
 +
| vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries, <br>vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
 +
| 1
 +
| Capacities <br>• 300 concurrent voice recordings for Server (SPAN) and Network recording<br>• 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
|-
|-
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2]  
! colspan="2" | [http://www.cisco.com/cisco/software/release.html?mdfid=270569179&flowid=5217&softwareid=283733053&release=2.1&rellifecycle=&relind=AVAILABLE&reltype=all Unified CCX WFM 8.5.2]  
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There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.  
There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.  
-
<br>  
+
<br>
{| border="1"
{| border="1"
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Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
Notes: <br>(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs. <br>(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned) <br>(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)  
-
<br>  
+
<br>
{| border="1"
{| border="1"
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|}
|}
-
<br>  
+
<br>
{| border="1"
{| border="1"
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*[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates]  
*[http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise#Unified_CCE_Component_Capacities_and_VM_Configuration_Requirements Unified CCE OVA Templates]  
*[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]  
*[http://docwiki.cisco.com/w/index.php?title=Virtualization_for_Unified_CCE#Unified_CCE_Scalability_Impacts Scalability Impacts]  
-
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]
+
*[[OVA Template Details for Unified Contact Center Enterprise Release 8.x]]  
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
*[[OVA Template Details for Unified Contact Center Enterprise Release 9.x]]
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|-
|-
! CMS_expansion_server_v8.5_vmv7  
! CMS_expansion_server_v8.5_vmv7  
-
| 7<br>  
+
| 7<br>
| 8 GB  
| 8 GB  
| 2 x 80 GB (thick provisioning)  
| 2 x 80 GB (thick provisioning)  
| 1
| 1
|-
|-
-
! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>  
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! CMS_12T_primary_secondary_servers_v8.5.2_vmv7 <br>
-
| 7<br>  
+
| 7<br>
-
| 8 GB<br>  
+
| 8 GB<br>
-
| 2 X 150 GB (thick provisioning)<br>  
+
| 2 X 150 GB (thick provisioning)<br>
| 1  
| 1  
| rowspan="4" |  
| rowspan="4" |  
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Release 8.5(3)  
Release 8.5(3)  
-
Release 8.5(4)  
+
Release 8.5(4)
|-
|-
-
! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>  
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! CMS_24T_primary_secondary_servers_v8.5.2_vmv7 <br>
-
| 7<br>  
+
| 7<br>
-
| 8 GB<br>  
+
| 8 GB<br>
-
| 2 X 300 GB (thick provisioning)<br>  
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| 2 X 300 GB (thick provisioning)<br>
| 1
| 1
|-
|-
-
! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>  
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! CMS_60T_primary_secondary_servers_v8.5.2_vmv7 <br>
-
| 7<br>  
+
| 7<br>
-
| 8 GB<br>  
+
| 8 GB<br>
-
| 2 X 600 GB (thick provisioning)<br>  
+
| 2 X 600 GB (thick provisioning)<br>
| 1
| 1
|-
|-
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|}
|}
-
<br>  
+
<br>
To promote ease of use, MediaSense Release 9.0 has only one template. This template contains a list of deployment options as shown in the following table.&nbsp;&nbsp;  
To promote ease of use, MediaSense Release 9.0 has only one template. This template contains a list of deployment options as shown in the following table.&nbsp;&nbsp;  
-
{| width="812" cellspacing="1" cellpadding="1" border="1"
+
{| border="1" cellspacing="1" cellpadding="1" width="812"
|+ '''Supported OVA Template: Cisco MediaSense Release 9.0'''  
|+ '''Supported OVA Template: Cisco MediaSense Release 9.0'''  
|-
|-
-
! valign="baseline" align="center" scope="col" | Deployment&nbsp;&nbsp;  
+
! valign="baseline" scope="col" align="center" | Deployment&nbsp;&nbsp;  
-
! valign="baseline" align="center" scope="col" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;  
+
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;vCPU&nbsp; &nbsp;  
-
! valign="baseline" align="center" scope="col" |  
+
! valign="baseline" scope="col" align="center" |  
-
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;  
+
CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; reservation&nbsp;&nbsp;
-
! valign="baseline" align="center" scope="col" | &nbsp;vRAM&nbsp;  
+
! valign="baseline" scope="col" align="center" | &nbsp;vRAM&nbsp;  
-
! valign="baseline" align="center" scope="col" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;  
+
! valign="baseline" scope="col" align="center" | &nbsp;&nbsp;&nbsp;vDisk&nbsp;&nbsp;&nbsp;&nbsp;  
-
! valign="baseline" align="center" scope="col" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
+
! valign="baseline" scope="col" align="center" | Notes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
|-
|-
-
! valign="baseline" align="center" | SRE <br>  
+
! valign="baseline" align="center" | SRE <br>
| valign="baseline" align="center" |  
| valign="baseline" align="center" |  
-
&nbsp;2  
+
&nbsp;2
| valign="baseline" align="center" |  
| valign="baseline" align="center" |  
-
&nbsp;&nbsp;2200 MHz  
+
&nbsp;&nbsp;2200 MHz
| valign="baseline" align="center" |  
| valign="baseline" align="center" |  
-
&nbsp;6 GB  
+
&nbsp;6 GB
| valign="top" align="left" |  
| valign="top" align="left" |  
-
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>  
+
Disk 1:&nbsp;80 GB for OS <br>Disk 2:&nbsp;80 GB for DB&nbsp;<br>Disk 3: 200 GB for media&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br>
| valign="top" align="left" |  
| valign="top" align="left" |  
-
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>  
+
Includes a fixed 200 GB disk for media storage. <br>No expansion nodes supported. <br>No additional media storage supported. <br>
|-
|-
-
! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>  
+
! valign="baseline" align="center" | &nbsp;Primary/Secondary&nbsp;&nbsp;&nbsp;<br>
-
| valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>  
+
| valign="baseline" align="center" | &nbsp;&nbsp; 7 <br>
-
| valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>  
+
| valign="baseline" align="center" | &nbsp;&nbsp;15000 MHz <br>
-
| valign="baseline" align="center" | &nbsp;8 GB <br>  
+
| valign="baseline" align="center" | &nbsp;8 GB <br>
| valign="top" align="left" |  
| valign="top" align="left" |  
-
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>  
+
Disk 1: 80 GB for OS&nbsp;<br>Disk 2: 600 GB for DB <br>
| valign="top" align="left" |  
| valign="top" align="left" |  
-
User must add media disks prior to installation. <br>  
+
User must add media disks prior to installation. <br>
|-
|-
! valign="baseline" align="center" | Expansion  
! valign="baseline" align="center" | Expansion  
| valign="baseline" align="center" | &nbsp;&nbsp; 7  
| valign="baseline" align="center" | &nbsp;&nbsp; 7  
-
| valign="baseline" align="center" | 10000 MHz <br>  
+
| valign="baseline" align="center" | 10000 MHz <br>
-
| valign="baseline" align="center" | 8 GB <br>  
+
| valign="baseline" align="center" | 8 GB <br>
| valign="top" align="left" |  
| valign="top" align="left" |  
-
Disk 1: 80 GB for OS<br>Disk 2: 80 GB  
+
Disk 1: 80 GB for OS<br>Disk 2: 80 GB
| valign="top" align="left" |  
| valign="top" align="left" |  
-
User must add media disks prior to installation.  
+
User must add media disks prior to installation.
|}
|}
Line 1,047: Line 1,073:
&nbsp;&nbsp;  
&nbsp;&nbsp;  
-
{| cellspacing="1" cellpadding="1" border="1"
+
{| border="1" cellspacing="1" cellpadding="1"
|-
|-
! scope="col" | Application, OVA Capacity and Notes+Download Link  
! scope="col" | Application, OVA Capacity and Notes+Download Link  
Line 1,057: Line 1,083:
|-
|-
|  
|  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0]<br>  
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_1_v2.0]<br>
Deployment Option:  
Deployment Option:  
-
100 agents - Email Only<br>  
+
100 agents - Email Only<br>
| Application, Services Server ,File server Messaging Server ,Web Server and Database server  
| Application, Services Server ,File server Messaging Server ,Web Server and Database server  
Line 1,070: Line 1,096:
|-
|-
| rowspan="2" |  
| rowspan="2" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0]<br>  
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_2_v2.0]<br>
Deployment Option:  
Deployment Option:  
Line 1,076: Line 1,102:
140 agents - Email Only  
140 agents - Email Only  
-
<br>  
+
<br>
| Application, Services Server ,File server Messaging Server and&nbsp;Web server  
| Application, Services Server ,File server Messaging Server and&nbsp;Web server  
Line 1,091: Line 1,117:
|-
|-
| rowspan="2" |  
| rowspan="2" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0]<br>  
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_3_v2.0]<br>
Deployment Option:  
Deployment Option:  
Line 1,097: Line 1,123:
100 agents - Chat only or  
100 agents - Chat only or  
-
100 agents -&nbsp;Email and Chat&nbsp; <br>  
+
100 agents -&nbsp;Email and Chat&nbsp; <br>
| Application, Services Server ,File server Messaging Server and Database server  
| Application, Services Server ,File server Messaging Server and Database server  
Line 1,112: Line 1,138:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0]<br>  
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_4_v2.0]<br>
Deployment Option:  
Deployment Option:  
Line 1,118: Line 1,144:
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack  
250 Agents - Email and Chat or<br>120 Agents - BC and CallBack  
-
<br>  
+
<br>
-
<br>  
+
<br>
| Web Server  
| Web Server  
Line 1,159: Line 1,185:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0]<br>  
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_5_v2.0]<br>
Deployment Option:  
Deployment Option:  
-
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>  
+
500 Agents - Email and Chat or<br>240 Agents - BC and CallBack<br>
-
<br>  
+
<br>
| Web Server  
| Web Server  
Line 1,204: Line 1,230:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0]<br>  
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_6_v2.0]<br>
Deployment Option:  
Deployment Option:  
-
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>  
+
750 Agents - Email and Chat or<br>360 Agents - BC and CallBack<br>
| Web Server  
| Web Server  
Line 1,247: Line 1,273:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0]<br>  
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_7_v2.0]<br>
Deployment Option:  
Deployment Option:  
-
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>  
+
1000&nbsp;Agents - Email and Chat or<br>480 Agents - BC and CallBack<br>
| Web Server  
| Web Server  
Line 1,290: Line 1,316:
|-
|-
| rowspan="6" |  
| rowspan="6" |  
-
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0]<br>  
+
[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all EIMWIM_Template_8_v2.0]<br>
Deployment Option:  
Deployment Option:  
-
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>  
+
1250&nbsp;Agents - Email and Chat or<br>600&nbsp;Agents - BC and CallBack<br>
| Web Server  
| Web Server  
Line 1,337: Line 1,363:
== Cisco Media Blender  ==
== Cisco Media Blender  ==
-
{| width="1054" cellspacing="1" cellpadding="1" border="1" align="center" style="width: 1054px; height: 102px"
+
{| style="width: 1054px; height: 102px" border="1" cellspacing="1" cellpadding="1" width="1054" align="center"
|-
|-
|  
|  
-
&nbsp;'''Application, OVA Capacity and Notes+Download Link'''  
+
&nbsp;'''Application, OVA Capacity and Notes+Download Link'''
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; '''Contents&nbsp;&nbsp;&nbsp;&nbsp;'''&nbsp;&nbsp;  
| &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; '''Contents&nbsp;&nbsp;&nbsp;&nbsp;'''&nbsp;&nbsp;  
Line 1,349: Line 1,375:
|-
|-
|  
|  
-
<br>[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]  
+
<br>[http://www.cisco.com/cisco/software/release.html?mdfid=280970910&catid=278875240&softwareid=283929858&release=2.0&rellifecycle=&relind=AVAILABLE&reltype=all Cisco Media Blender]
|  
|  
&nbsp;  
&nbsp;  
-
Cisco Media Blender  
+
Cisco Media Blender
|  
|  
-
<br>1  
+
<br>1
|  
|  
-
<br>2  
+
<br>2
|  
|  
-
<br>1 x 80GB  
+
<br>1 x 80GB
|  
|  
-
<br>2  
+
<br>2
|}
|}
Line 1,405: Line 1,431:
|}
|}
-
&nbsp;&nbsp;
+
&nbsp;&nbsp;  
== TelePresence Applications  ==
== TelePresence Applications  ==
Line 1,413: Line 1,439:
|- style="background: rgb(229,228,226)"
|- style="background: rgb(229,228,226)"
! Application, OVA Capacity and Notes+Download Link  
! Application, OVA Capacity and Notes+Download Link  
-
! vCPU Cores<br>  
+
! vCPU Cores<br>
! vRAM / Memory  
! vRAM / Memory  
! vDisk  
! vDisk  
Line 1,420: Line 1,446:
! <br>
! <br>
|-
|-
-
! &nbsp;[http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br>  
+
! &nbsp;[http://www.cisco.com/cisco/software/release.html?mdfid=284132721&flowid=29922&softwareid=280887004&release=1.8.0%28582%29 Cisco TelePresence Manager]<br>
| align="center" | 2  
| align="center" | 2  
| align="center" | 8 GB (4 GB reserved)  
| align="center" | 8 GB (4 GB reserved)  
Line 1,428: Line 1,454:
1.9.0 Supported Co-residency Configurations:  
1.9.0 Supported Co-residency Configurations:  
-
*Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br>  
+
*Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager. <br>
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br>
*1 CTS-Manager and 1 CTMS can be installed on a single UCS server.<br>
-
<br>  
+
<br>
|-
|-
-
! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br>  
+
! [http://www.cisco.com/cisco/software/release.html?mdfid=281043620&flowid=20525&softwareid=281149680&release=1.8.0%281026%29 Cisco TelePresence Multipoint Switch]<br>
| align="center" | 4  
| align="center" | 4  
| align="center" | 6 GB (2.304 GB reserved)  
| align="center" | 6 GB (2.304 GB reserved)  
Line 1,445: Line 1,471:
:*1 CTMS and 1 CTS-Manager can be installed on a single UCS server.
:*1 CTMS and 1 CTS-Manager can be installed on a single UCS server.
-
<br>  
+
<br>
|}
|}
-
{| border="1" class="wikitable"
+
{| class="wikitable" border="1"
|-
|-
! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]
! style="background-color: rgb(255,215,0)" | '''Back to:''' [[Unified Communications in a Virtualized Environment|Unified Communications in a Virtualized Environment]]

Revision as of 20:43, 20 July 2012

Go to: Guidelines to Edit UC Virtualization Pages



Contents

Supported Virtual Machine OVA Templates

A virtual machine template defines the configuration of the virtual machine's virtual hardware. Open Virtualization Format (OVF) is an open standard for describing a virtual machine template, and Open Virtualization Archive (OVA) is an open standard to package and distribute these templates. Files in OVA format have an extension of ".ova".

Cisco Unified Communications applications must use one of the supported virtual machine configurations in the tables below in order to be supported. The OVAs contain virtual hard disks with pre-aligned disk partitions. Using the OVA is the only way to deploy the UC applications on aligned disks. Using the OVA also guarantees that all configuration of the virtual machine is correct and supported.

In the tables below users refers to the Cisco Unified Communications Sizing Tool and the design guides for the indicated user count at a particular BHCA, number of devices per user, device mix per VM, etc. Actual capacity and total supported devices will be design-dependent; please follow all rules in the design guides and sizing tools.


See Downloading OVA Templates for UC Applications for more information on how to download OVA templates for UC Applications.

Note Note:
  • UC apps do not support CPU oversubscription. One VM vCPU must map to one physical core (not one logical core) ( click here for details).
  • "One vCPU to one physical core" applies for all supported CPU architectures with equivalent performance for UC ( click here for details). E.g. one physical core on E5-2600 at 2.53+ GHz and one physical core on E7-2800 at 2.4+ GHz are equivalent for purposes of UC VM OVAs, sizing and co-residency planning.
  • Each VM OVA is only for use on certain CPU architectures. See the notes column for which CPUs are allowed. E.g. the CUCM 1K user OVA is only for use on E5-2609/2.4 GHz (only found in UCS C220 M3S TRC#2) and E5506/2.13GHz (only found in UCS C220 M2 TRC#1). All other OVAs (such as CUCM 2.5K user, 7.5K user, or 10K user) are only for use on higher-speed CPUs click here for details.

For Specifications-based deployments (non TRC deployments), the CPU core count AND the CPU core speed correspond to physical CPU cores and physical CPU core speeds. Both are required to be met to support a full load VM OVA. At this time, only core speed for full load is defined. Do not use lower physical CPU core speeds until Cisco defines minimum speed for lower load levels. Cisco TAC will not troubleshoot a VM that is not receiving sufficient CPU cycles.

Unified Communications Manager



Cisco Emergency Responder

Supported OVA Templates: Cisco Emergency Responder 8.5 and 8.6
Application, OVA Capacity and Notes+Download Link vCPU Cores and Speed per Core vRAM / Memory vDisk vNIC Notes
12,000 users (C200 only) 2 @ 2.13 GHz each
(600 MHz reserved)
4 GB (4 GB reserved) 1 x 80 GB 1

Use on C200 M2 TRC#1 only.

Limits:

  • 12,000 IP phones
  • 2,500 analog phones
  • 1,200 roaming phones (per Emergency Responder cluster)
  • 500 LAN switches
  • 30,000 switch ports
  • 3,000 ERLs
20,000 users 1 @ 2.55 MHz
(600 MHz reserved)
2.25 GB (2.304 GB reserved) 1 x 80 GB 1

Not for use on C200 M2 TRC#1.

Limits:

  • 20,000 IP phones
  • 5,000 analog phones
  • 2,000 roaming phones (per Emergency Responder cluster)
  • 1,000 LAN switches
  • 60,000 switch ports
  • 7,500 ERLs
30,000 users 2 @ 2.55 MHz each 6 GB 2 x 80 GB 1

Not for use on C200 M2 TRC#1.

Limits:

  • 30,000 IP phones
  • 10,000 analog phones
  • 3,000 roaming phones (per Emergency Responder cluster)
  • 2,000 LAN switches
  • 120,000 switch ports
  • 10,000 ERLs


Supported OVA Templates: Cisco Emergency Responder 8.7 and 9.0
VM OVA Capacity
VM OVA Parameters
Notes
vCPU Cores
(= Physical Cores)
Physical CPU Load was Calibrated To vRAM
(=Physical Memory)
vDisk
(=Physical space)
vNIC

Emergency Responder 12,000 users

Only for C200M2 TRC#1

2
(with 800 MHz reservation)
E5506 2.13 GHz 4 GB
(with all 4 GB reserved)
1x 80 GB disk 1 For use only on UCS C200M2 TRC#1.

Limits:
  • 12,000 IP phones
  • 2,500 analog phones
  • 1,200 roaming phones (per Emergency Responder cluster)
  • 500 LAN switches
  • 30,000 switch ports
  • 3,000 ERLs

Emergency Responder 20,000 users

Not for C200M2 TRC#1

1
(with 800 MHz reservation)
E5540 2.53 GHz 4 GB
(with all 4 GB reserved)
1x 80 GB disk with pre-aligned disk partitions 1 Not for use on C200 M2 TRC#1.

Limits:
  • 20,000 IP phones
  • 5,000 analog phones
  • 2,000 roaming phones (per Emergency Responder cluster)
  • 1,000 LAN switches
  • 60,000 switch ports
  • 7,500 ERLs

Emergency Responder 30,000 users

Not for C200M2 TRC#1

2
(with 3600 MHz reservation)
E5540 2.53 GH 6 GB
(with all 6 GB reserved)
2x 80 GB disk 1 Not for use on C200 M2 TRC#1.

Limits:
  • 30,000 IP phones
  • 10,000 analog phones
  • 3,000 roaming phones (per Emergency Responder cluster)
  • 2,000 LAN switches
  • 120,000 switch ports
  • 10,000 ERLs

Emergency Responder 40,000 users

Not for C200M2 TRC#1

4
(with 7200 MHz reservation)
E5540 2.53 GHz 6 GB
(with all 6 GB reserved)
2x 80 GB disk 1 Not for use on C200 M2 TRC#1.

Limits:
  • 40,000 IP phones
  • 12,500 analog phones
  • 4,000 roaming phones (per Emergency Responder cluster)
  • 2,500 LAN switches
  • 150,000 switch ports
  • 12,500 ERLs




Session Manager Edition

Supported OVA Templates: Session Manager Edition
Application, OVA Capacity and Notes+Download Link vCPU Cores and Speed per Core vRAM / Memory vDisk vNIC Notes
Use CUCM "7500 users" See CUCM "7500 users" See CUCM "7500 users" See CUCM "7500 users" See CUCM "7500 users"


Unified Attendant Consoles

Supported OVA Templates: Unified Attendant Consoles
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
OVA for CUxAC 1 @ 2.55 GHz 2 GB 1x 80GB 1 Note: Cisco does not provide preconfigured OVA files for CUxAC. Please build manually using these requirements. CUxAC requires a VM to meet or exceed minimum physical server specs described on the CUxAC datasheet


Cisco Intercompany Media Engine

Supported OVA Templates: Cisco Intercompany Media Engine, Release 8.6(2)
VM OVA Capacity
VM OVA Parameters
Notes
vCPU Cores
(= Physical Cores)
Physical CPU Load was Calibrated To vRAM
(=Physical Memory)
vDisk
(=Physical space)
vNIC

CIME 5 peer IDs node

Only for non-BE6K/C200M2 TRC#1

2
(with 3600 MHz reservation)
E5540 2.53 GHz 6 GB
(with all 6 GB reserved)
1x 80 GB disk with pre-aligned disk partitions 1 Not for use with UCS C200M2 TRC#1 or BE6000.

Up to 5 peer IDs.


CIME 10 peer IDs node

Only for non-BE6K/C200M2 TRC#1

4
(with 7200 MHz reservation)
E5540 2.53 GHz 6 GB
(with all 6 GB reserved)
2x 80 GB disk with pre-aligned disk partitions 1 Not for use with UCS C200M2 TRC#1 or BE6000.

Up to 10 peer IDs.




Cisco Unity Connection



Cisco Unity

Supported OVA Templates: Cisco Unity
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
5000 users 2 (requires VMware CPU Affinity) 4 GB

4x 24 GB

  • vDisk 1 = Operating system
  • vDisk 2 = Cisco Unity binaries
  • vDisk 3 = Cisco Unity logs, SQL Server transaction logs
  • vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
1
  • 48 ports
  • 36 text-to-speech ports
15,000 users 4 (requires VMware CPU Affinity) 4 GB

4x 24 GB

  • vDisk 1 = Operating system
  • vDisk 2 = Cisco Unity binaries
  • vDisk 3 = Cisco Unity logs, SQL Server transaction logs
  • vDisk 4 = Cisco Unity Message Repository (UMR), SQL Server database
1
  • 144 ports
  • 36 text-to-speech ports


Cisco Unified Presence (referred to as IM and Presence from Release 9.0(1) and later)

See also:


Cisco Unified Contact Center Express/Cisco Unified IP Intelligent Voice Response (IP IVR)

Note Note: The information for Unified IP IVR is the same as Unified CCX.

See also:


Supported OVA Templates: Cisco Unified Contact Center Express
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
100 agents (Release 8.5(1)) 2 4 GB 1x 146 GB
  • vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
1
300 agents (Release 8.0(2) and Release 8.5(1)) 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
400 agents (Release 8.5(1)) 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
Single OVA (Release 8.5 (1)) 100 agents 2 4 GB 1x 146 GB
  • vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
1 See Installing Cisco Unified Contact Center Express Release 8.5(1) guidefor more information on vDisk space.
300 agents 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
400 agents 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
Single OVA (Release 9.0 (1) or later) 100 agents 2 4 GB 1x 146 GB
  • vDisk 1 = Operating System, Unified CCX binaries, and Unified CCX logs
1 See Installing Cisco Unified Contact Center Express Release 9.0(1) guidefor more information on vDisk space.
300 agents 2 4 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
400 agents 4 8 GB

2x 146 GB

  • vDisk 1 = Operating System and Unified CCX binaries
  • vDisk 2 = RAID 1 mirror will be setup between vDisk 1 and vDisk 2
1
Unified CCX WFM 9.0 2 4 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
vDisk 2 = Optional - can be used to hold SQL Server Data files
1 Capacities
• 900 named users
• 300 concurrent users
Unified CCX WFO QM 9.0 Base Server Configuration (CR/QM/AQM) 2 4 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage )
1 Capacities
• 3600 named users
• 1200 concurrent users
Unified CCX WFO QM 9.0 Recording Server Configuration (CR/QM/AQM) 4 4 GB vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries,
vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
1 Capacities
• 300 concurrent voice recordings for Server (SPAN) and Network recording
• 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
Unified CCX WFM 8.5.2 2 4 GB
  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = Optional - can be used to hold SQL Server Data files
1

Capacities

  • 900 named users
  • 300 concurrent users
Unified CCX WFO QM 8.5.2 Base Server Configuration (CR/QM/AQM) 2 4 GB
  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
1

Capacities

  • 3600 named users
  • 1200 concurrent users
Unified CCX WFO QM 8.5.2 Recording Server Configuration (CR/QM/AQM) 4 4 GB
  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM recording service binaries
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recording cache
1

Capacities

  • 300 concurrent voice recordings for Server (SPAN) and Network recording
  • 150 concurrent voice and screen recordings, recordings for Server (SPAN) and Network recording
  • Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform
Unified CCX WFM 8.5.1 2 2 GB

2x 146 GB

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO WFM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = Optional - can be used to hold SQL Server Data files
1

Capacities

  • 300 named users
  • 150 concurrent users
Unified CCX WFO QM 8.5.1 Base Server Configuration (CR/QM/AQM) 2 2 GB

2x 146 GB

  • vDisk 1 = 40 GB Minimum Operating system, Cisco Unified Contact Center Express WFO QM binaries, SQL Server, SQL Server Data files
  • vDisk 2 = 146 GB Cisco Unified Contact Center Express WFO QM recordings (Size may vary depending upon usage)
1

Capacities

  • 300 named users
  • 150 concurrent users

UC Management Suite (PM, OM, SM, SSM)

There are different OVAs for premise UC on UCS deployments vs. Hosted Collaboration Solution deployments.


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise UC on UCS Deployments
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk IOPS (avg) (1) IOPS (max) (1) vNIC Notes
CUPM up to 1K phones (VM-CUCMS_1S) 1 2 GB 1x 30 GB 100 500 1
CUPM 1K to 10K phones 4 4 GB 1x 40 GB (2) 100 500 1
CUPM 10K to 60K phones app server 4 4 GB 1x 30 GB(3) 100 500 1 requires DB VM
CUPM 10K to 60K phones database server 4 8 GB 1x 120 GB(3) 100 500 1 requires App VM
CUOM/SM 1K phones 1 3 GB 1x 50 GB 6 15 1
CUOM 10K phones (VM-CUCMS_2L) 2 8 GB 1x 72 GB 1
CUOM 45K phones (VM-CUCMS_4L) 4 8 GB 2x 60 GB 1
CUSM 10K Phones (VM-CUCMS_2) 2 4 GB 1x 72 GB 1
CUSM 45K Server (VM-CUCMS_4) 4 4 GB 2x 60 GB 1
CUSSM 10K phones (VM-CUCMS_1) 1 4 GB 1x 60 GB 1
CUSSM 45K Phones 2 4 GB 1x 72 GB 1
CUCMS 10K phones Co-resident (VM_CUCMS_8) 8 16 GB 1x 320 GB (2) 100 500 1

Notes:
(1) IOPS are for each CM publisher synced in parallel. If only one CM publisher then IOPS are 100/500. The maximum figures would be expected during nightly Infrastructrure or Subscriber syncs.
(2) PM requires SAS or SCSI drives for deployments over 1K phones up to 10k phones (Disks must be aligned)
(3) PM requires FC SAS for deployments over 10K phones (Disks must be aligned)


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Premise Systems
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
PM 1K Server OVA 1 2 GB 1x 30 GB 1
PM 1K to 10K Server OVA 4 4 GB 1x 40 GB 1
PM 10K to 60K App/Web Server OVA 4 4 GB 1x 30 GB 1
PM 10K to 60K Database Server OVA 4 8 GB 1x 120 GB 1
OM, SM, SSM OVAs CPU/Memory in table above. 1


Supported OVA Templates: UC Management Suite (PM, OM, SM, SSM) for Hosted Collaboration Solution
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CUOM+CUSM 1K phones for HCS (HCS_OM&SM_1K) 1 3 GB 1x 50 GB 1
CUPM 1K phones for HCS (HCS_PM_1K) 1 2 GB 1x 30 GB 1

Unified Contact Center Enterprise

See also:

Unified Customer Voice Portal

See also:

Supported OVA Templates: Unified Customer Voice Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
Unified CVP Call Server + VXML Server (co-located Call Server and VXML Server) (Media Server is optionally included depending on the conditions. See CVP co-residency section for detail) 4 4 GB 1x 146 GB 1 Template Name: Cisco Unified CVP Call Server-VXML Server.ova
Unified CVP Reporting Server (Large) 4 4 GB Disk 1 - 72 GB, Disk 2 - 438 GB 1 Template Name: Cisco Unified CVP Reporting Server.ova
Unified CVP Operations Console 2 2 GB 1x 20 GB 1 Template Name: Cisco Unified CVP Operations Console.ova

Cisco MediaSense

See also:

Supported OVA Templates: Cisco MediaSense Release 8.5
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CMS_6T_main_server_v8.5_vmv7 7 8 GB 2 X 146 GB (thick provisioning) 1 Release 8.5(1)
CMS_12T_main_server_v8.5_vmv7 7 8 GB 2 X 300 GB (thick provisioning) 1
CMS_expansion_server_v8.5_vmv7 7
8 GB 2 x 80 GB (thick provisioning) 1
CMS_12T_primary_secondary_servers_v8.5.2_vmv7
7
8 GB
2 X 150 GB (thick provisioning)
1

Release 8.5(2)

Release 8.5(3)

Release 8.5(4)

CMS_24T_primary_secondary_servers_v8.5.2_vmv7
7
8 GB
2 X 300 GB (thick provisioning)
1
CMS_60T_primary_secondary_servers_v8.5.2_vmv7
7
8 GB
2 X 600 GB (thick provisioning)
1
CMS_expansion_server_v8.5.2_vmv7 7 8 GB 2 x 80 GB (thick provisioning) 1
CMS_SRE_v8.5_vmv7 2 6 GB 2 x 80 GB (thick provisioning)
1 x 200 GB (thick provisioning) for Media storage
1 (with static MAC address) Release 8.5(4)


To promote ease of use, MediaSense Release 9.0 has only one template. This template contains a list of deployment options as shown in the following table.  

Supported OVA Template: Cisco MediaSense Release 9.0
Deployment     vCPU   

CPU      reservation  

 vRAM     vDisk     Notes            
SRE

 2

  2200 MHz

 6 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB for DB 
Disk 3: 200 GB for media              

Includes a fixed 200 GB disk for media storage.
No expansion nodes supported.
No additional media storage supported.

 Primary/Secondary   
   7
  15000 MHz
 8 GB

Disk 1: 80 GB for OS 
Disk 2: 600 GB for DB

User must add media disks prior to installation.

Expansion    7 10000 MHz
8 GB

Disk 1: 80 GB for OS
Disk 2: 80 GB

User must add media disks prior to installation.

Cisco Unified Intelligence Center

See also:

Supported OVA Templates: Cisco Unified Intelligence Center
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
CUIC (200 Reporting Users) 4 6 GB 1x 146 GB 1

Cisco Unified Contact Center Management Portal

See also:

Supported OVA Templates: Cisco Unified Contact Center Management Portal
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
Unified CCMP (1500 Agents) 4 4 GB 1x 100 GB 1
Unified CCMP (Web/App Srv Only) (8000 Agents) 4 4 GB 1x 100 GB 1
Unified CCMP (DB Only) (8000 Agents) 8 4 GB 1x 250 GB 1

Cisco SocialMiner

See also:

Supported OVA Templates: Cisco SocialMiner
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC
Large deployment option 4 12 GB 1x 146 GB and 1x 256 GB 1
Small deployment option 2 8 GB 2x 80GB 1


Cisco Unfied Email Interaction Manager and Web Interaction Manager

  

Application, OVA Capacity and Notes+Download Link Contents No of VM's to deploy of each component vCPU vDisk vRAM/Memory

EIMWIM_Template_1_v2.0

Deployment Option:

100 agents - Email Only

Application, Services Server ,File server Messaging Server ,Web Server and Database server 1 1 x 80GB 4

EIMWIM_Template_2_v2.0

Deployment Option:

140 agents - Email Only


Application, Services Server ,File server Messaging Server and Web server 1 2 1 x 80GB 4
Database Server 1 2 1 x 80GB 4

EIMWIM_Template_3_v2.0

Deployment Option:

100 agents - Chat only or

100 agents - Email and Chat 

Application, Services Server ,File server Messaging Server and Database server 1 2 1 x 80GB 4
Web Server 1 1 1 x 80GB

EIMWIM_Template_4_v2.0

Deployment Option:

250 Agents - Email and Chat or
120 Agents - BC and CallBack



Web Server 1 1 1 x 80GB
Application server 1 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 1 x 80 GB for OS, 1 x 150 GB for DB 4
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_5_v2.0

Deployment Option:

500 Agents - Email and Chat or
240 Agents - BC and CallBack


Web Server 1 1 x 80GB
Application server 2 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 4 1 x 80 GB for OS, 1 x 400 GB for DB 8
File Server 1 2 1 x 80GB 2
Messaging Server 1 1 1 x 80GB 2

EIMWIM_Template_6_v2.0

Deployment Option:

750 Agents - Email and Chat or
360 Agents - BC and CallBack

Web Server 3 1 1 x 80GB 1
Application server 3 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 4
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16 
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_7_v2.0

Deployment Option:

1000 Agents - Email and Chat or
480 Agents - BC and CallBack

Web Server 4 1 1 x 80GB 1
Application server 2 1 x 80GB 2
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

EIMWIM_Template_8_v2.0

Deployment Option:

1250 Agents - Email and Chat or
600 Agents - BC and CallBack

Web Server 1 1 x 80GB
Application server 5 2 1 x 80GB
Services Server 1 2 1 x 80GB 8
Database Server 1 8 1 x 80 GB for OS, 1 x 400 GB for DB 16
File Server 1 2 1 x 80GB 2
Messaging Server 1 2 1 x 80GB 2

 

Cisco Media Blender

 Application, OVA Capacity and Notes+Download Link

        Contents       No of VM's to deploy of each component vCPU vDisk vRAM/Memory


Cisco Media Blender

 

Cisco Media Blender


1


2


1 x 80GB


2

 

Cisco Finesse

See also:

Supported OVA Templates: Cisco Finesse
Application, OVA Capacity and Notes+Download Link vCPU Cores vRAM / Memory vDisk vNIC Notes
Finesse_2000_agents_v9.0.1_vm8 4 8 GB 1x 146 GB 1 Release 9.0(1)
Finesse_2000_agents_v1.0_vmv7  4 8 GB 1x 146 GB 1 Release 8.5(3)

  

TelePresence Applications

Supported OVA Templates: TelePresence Applications
Application, OVA Capacity and Notes+Download Link vCPU Cores
vRAM / Memory vDisk vNIC Notes
 Cisco TelePresence Manager
2 8 GB (4 GB reserved) 1 x 200 GB 1

1.9.0 Supported Co-residency Configurations:

  • Up to 4 CTS-Manager instances can be installed on a single server, for service provider deployments with no more than 50 endpoints under management per instance of CTS-Manager.
  • 1 CTS-Manager and 1 CTMS can be installed on a single UCS server.


Cisco TelePresence Multipoint Switch
4 6 GB (2.304 GB reserved) 1 x 100 GB 1

1.9.0 Supported Co-residency Configurations:

  • 2 CTMS instances can be installed on a single UCS server.
  • 1 CTMS and 1 CTS-Manager can be installed on a single UCS server.


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