Unified CVP Call Studio: Procedure to enable TLS 1.2 support for Unified CVP Call Studio Web Services
Procedure to enable TLS 1.2 support for Unified CVP Call Studio Web Services
|Problem Summary|| In Call Studio Web Service Element, TLS 1.0 is negotiated even if Web Service Server supports TLS1.2.|
|Possible Cause||JRE 7 uses TLS1.0 by default.|
Install patch CVP 10.5 – ES24, CVP 11.0 – ES23, CVP 11.5 – ES7 for Unified CVP Release 10.5, 11.0 and 11.5 respectively.
This patch forces the Java to set the context for TLS 1.2 so all outgoing https requests from CVP will use TLS 1.2.
|Release|| 10.5, 11.0 and 11.5|
|Associated CDETS #|| CSCvc39129|
<Replace this entire line with the required category or categories. Add double, square brackets at the beginning and end of the category. Select a category from the previous page. Do not enter your own.>