Unified CVP: VXML Server - Resolving badfetch Errors

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== VXML Server - Resolving "badfetch" Errors ==
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== VXML Server - Resolving "badfetch" Errors ==
{| border="1"
{| border="1"
|-
|-
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! '''Problem Summary'''
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! '''Problem Summary'''  
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| Some calls are failing. VXML application logs show that its due to badfetch errors.
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| Some calls are failing. VXML application logs show that its due to badfetch errors.
|-
|-
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! '''Error Message'''
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! '''Error Message'''  
| 'badfetch' is listed in the error logs.
| 'badfetch' is listed in the error logs.
|-
|-
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! '''Possible Cause'''
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! '''Possible Cause'''  
| Wrong or Missing Configuration.
| Wrong or Missing Configuration.
|-
|-
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! '''Recommended Action'''
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! '''Recommended Action'''  
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| Possible solution: add the VoiceXML property 'fetchtimeout' to the root document
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| Possible solution: add the VoiceXML property 'fetchtimeout' to the root document  
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# In Unified Call Studio, right click on the desired project and choose Properties.
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#In Unified Call Studio, right click on the desired project and choose Properties.  
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# Click on Call Studio - Root Doc Settings.
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#Click on Call Studio - Root Doc Settings.  
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# Under "VoiceXML Property" enter fetchtimeout, and under "Value" enter the desired timeout. For example for 60 seconds enter "60s".
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#Under "VoiceXML Property" enter fetchtimeout, and under "Value" enter the desired timeout. For example for 60 seconds enter "60s".
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|-
|-
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! '''Release'''
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! '''Release'''  
| Unified CVP Release 8.0(1)
| Unified CVP Release 8.0(1)
|-
|-
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! '''Associated CDETS #'''
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! '''Associated CDETS #'''  
| None.
| None.
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|-
 
|}
|}
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[[Category:Unified CVP, Release 8.0]]
 
<!--
<!--
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The fetchtimeout property is the amount of time the gateway will wait for thenext page from the VXMLServer.
The fetchtimeout property is the amount of time the gateway will wait for thenext page from the VXMLServer.
-->
-->
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[[Category:Unified_CVP,_Release_8.0]]

Latest revision as of 20:12, 11 March 2011

VXML Server - Resolving "badfetch" Errors

Problem Summary Some calls are failing. VXML application logs show that its due to badfetch errors.
Error Message 'badfetch' is listed in the error logs.
Possible Cause Wrong or Missing Configuration.
Recommended Action Possible solution: add the VoiceXML property 'fetchtimeout' to the root document
  1. In Unified Call Studio, right click on the desired project and choose Properties.
  2. Click on Call Studio - Root Doc Settings.
  3. Under "VoiceXML Property" enter fetchtimeout, and under "Value" enter the desired timeout. For example for 60 seconds enter "60s".
Release Unified CVP Release 8.0(1)
Associated CDETS # None.

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