Unified CCX Software Compatibility Matrix for 9.0(1)

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'''Go to:''' [[Compatibility Matrix for Unified CCX|'''Compatibility Matrix for Unified CCX''']]
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=== <br>'''This content has moved!'''<br>  ===
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'''Go to:''' [[Unified CCX Software Compatibility Matrix for 9.0(x) and Service Releases|'''Unified CCX Software Compatibility Matrix for 9.0(x) and Service Releases''']]<br>
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'''Its new location is:&nbsp; [https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-device-support-tables-list.html https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-device-support-tables-list.html]'''  
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= Unified CCX and IP IVR<br>  =
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'''Please update your bookmark.''' <br> <br>
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{| width="1200" cellspacing="1" cellpadding="1" border="1"
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|-
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! width="30" align="center" scope="col" style="background: rgb(229,228,226)" |
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Unified&nbsp;CCX&nbsp;and Unified&nbsp;IP&nbsp;IVR<br>
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! width="20" align="center" scope="col" style="background: rgb(229,228,226)" | Supported&nbsp;Unified&nbsp;UCCX and&nbsp;Unified&nbsp;IP&nbsp;IVR&nbsp;Upgrade Paths<sup>1</sup><br>
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! width="30" align="center" scope="col" style="background: rgb(229,228,226)" | CAD/CAB-BE/CSD
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! width="30" align="center" scope="col" style="background: rgb(229,228,226)" | HR Client Version<br>
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! width="30" align="center" scope="col" style="background: rgb(229,228,226)" | CTI<br>
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*9.0.1.10000-100<sup>2</sup>
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*UCOS Platform Version - 9.0.1.10000-27
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<br> <br>
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*7.0(2)ES3
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*8.0(2)SU4
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*8.5(1)SU3
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*<sup></sup>9.0.1.31<sup>3</sup>&nbsp;<br>
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*9.0(1.3)
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'''CTI&nbsp;'''<br>
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*10
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*11
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1.&nbsp;Upgrades are supported from all corresponding Unified CCX Service Release and Engineering Special Releases. See ''Upgrade Guide and Release Notes'' for the respective Cisco Unified Contact Center Express and Cisco Unified IP IVR releases for important information on the upgrade process.<br>2. These servers are supported with replacement disks 4x146GB.<br>3.You should disable the Internet Explorer pop-up blocker when using Internet Explorer, Version 7.0, with the Unified CCX Application Administration web application. This is not necessary when using it with CAD or CSD. <br> <br>
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= Solution Products and Components<br>  =
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{| width="100%" cellspacing="1" cellpadding="1" border="1"
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| '''Cisco Unified Communications Manager and Business Edition 6000'''<sup>'''1'''</sup>
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| '''Cisco Hosted Collaboration Solution (HCS)'''
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| '''Gateways for Outbound IVR'''<sup>'''2'''</sup>
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| '''Cisco Unified Presence Server (CUPS)'''
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| '''Cisco SocialMiner'''
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<br>
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*8.5(1) <br>JTAPI: 8.5(1.10000)-1
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&nbsp; &nbsp; &nbsp;File Name: 8.5.1.10000-26
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*8.5(1)SU1
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&nbsp; &nbsp; JTAPI: 8.5(1.10000)-1<br>&nbsp; &nbsp; File Name: 8.5.1.11900-21
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*8.5(1)SU2
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&nbsp; &nbsp; JTAPI: 8.5(1.12900)-2<br>&nbsp; &nbsp; File Name: 8.5.1.12900-7
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*8.5(1)SU3
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&nbsp; &nbsp; JTAPI: 8.5(1.10000)-10 <br>&nbsp; &nbsp; File Name: 8.5.1.13900-5
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*8.5(1)SU4
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&nbsp; &nbsp; JTAPI: 8.5(1.14900)-1<br>&nbsp; &nbsp; File Name: 8.5.1.14900-5
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*8.5(1)SU5
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&nbsp; &nbsp; JTAPI: 8.5.1.10000-15<br>&nbsp; &nbsp; File Name: 8.5.1.15900-4
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*8.5(1)SU6
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&nbsp; &nbsp; JTAPI: 8.5(1.16105)-1<br>&nbsp; &nbsp; File Name: 8.5.1.16900-6
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*8.6(1)
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&nbsp; &nbsp; JTAPI: 8.6(1.10000)-1<br>&nbsp; &nbsp; File Name: 8.6.1.10000-43
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*8.6(1a)
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&nbsp; &nbsp; JTAPI: 8.6(1.10000)-1<br>&nbsp; &nbsp; File Name: 8.6.1.20000-1
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*8.6(2a)
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&nbsp; &nbsp; JTAPI: 8.6(1.10000)-1 <br>&nbsp; &nbsp; File Name: 8.6.2.20000-2
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*8.6(2a)SU1
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&nbsp; &nbsp; JTAPI: 8.6(2.10000)-5 <br>&nbsp; &nbsp; File Name: 8.6.2.21900-5
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*8.6(2a)SU2
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&nbsp; &nbsp; JTAPI: 8.6(2.10000)-5 <br>&nbsp; &nbsp; File Name: 8.6.2.22900-9
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*8.6(2a)SU3
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&nbsp; &nbsp; File Name: 8.6.2.23900-10
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*9.0(1) <br>JTAPI: 9.0(1.10000)-1 <br>File Name: 9.0.1.10000-37
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*9.1(1)
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&nbsp; &nbsp; &nbsp;File Name: 9.1.1.10000-11
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*9.1(1a)
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&nbsp; &nbsp; &nbsp;File Name: 9.1.1.20000-5
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*9.1(2)
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&nbsp; &nbsp; &nbsp;JTAPI: 9.1(1.10000)-4 <br>&nbsp; &nbsp; &nbsp;File Name: 9.1.2.10000-28
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*9.1(2)SU1
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&nbsp;&nbsp;&nbsp; JTAPI: 9.1(2.10000)-2<br>&nbsp;&nbsp;&nbsp; File Name: 9.1.2.11900-12
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*9.1(2)SU2
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&nbsp;&nbsp;&nbsp; JTAPI: 9.1.2.11017-1<br>&nbsp;&nbsp;&nbsp; File Name: 9.1.2.12900-11
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*9.1(2)SU2a
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&nbsp;&nbsp;&nbsp; JTAPI: 9.1.2.11017-1<br>&nbsp;&nbsp;&nbsp; File Name: 9.1.2.12901-3
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*9.1(2)SU3
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&nbsp;&nbsp;&nbsp; JTAPI: 9.1.2.12040-1<br>&nbsp;&nbsp;&nbsp; File Name: 9.1.2.13900-10 <br>
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*9.1(2)SU4
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*HCS v8.6.1
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*HCS v8.6.2
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*HCS v9.0.1
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<br>
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| Router Series
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<br>
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*28XX
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*29XX
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*38XX
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*39XX
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Cisco IOS
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*15.1(3)T
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<br> <br>
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*7.0
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*7.1
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*8.5.4
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*8.6.3
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*8.6.4
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*9.0.1
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<br>
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*9.0.1.10000-10
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*10.0.1.10000-9
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<br>
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|}
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1. All the ES of a CUCM Release shall be considered as Qualified with UCCX if the corresponding SU version of the CUCM release is qualified with UCCX.<br>1a. All the Service Update (SU) releases of Cisco Unified Communications Manager are presumed qualified with Unified CCX if the corresponding release version of the Unified CM is qualified with Unified CCX.<br>2. a. IVR Outbound feature is not supported on Unified CCX with CME/UC520.<br>&nbsp; &nbsp; b. IVR Outbound feature is not supported on MCS-7816-I3-CCX1, MCS-7816-I4-CCX1, MCS-7816-I5-CCX1 and the hardware equivalents.<br>&nbsp; &nbsp; c. This feature is supported only on IOS versions that incorporates Call Progress Analysis. Refer http://www.cisco.com/en/US/tech/tk652/tk701/technologies_tech_note09186a0080b2ad01.shtml for more &nbsp; &nbsp; information on Call Progress Analysis.<br><br>
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= Workforce Optimization Compatibility  =
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{| width="1200" cellspacing="1" cellpadding="1" border="1"
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|-
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! width="140" align="center" scope="col" style="background: rgb(229,228,226)" |
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Unified CCX <br>
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! width="140" align="center" scope="col" style="background: rgb(229,228,226)" | Cisco Unified Communications Manager<br>
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! width="150" align="center" scope="col" style="background: rgb(229,228,226)" | Quality Management (QM)<sup>1</sup><sup>,2</sup><br>
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! width="150" align="center" scope="col" style="background: rgb(229,228,226)" | Workforce Management (WFM)<sup>3</sup><br>
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|-
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*9.0(1)
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*8.6(2a)
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*8.6(2a)SU1
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*8.6(2a)SU2
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*8.6(2a)SU3
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*9.0(1)
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*9.1(1)
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*9.1(1a)
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*9.1(2)
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*9.1(2)SU1
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*9.0(1)<sup>4</sup><br>
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*<sup></sup>10.0(1)
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*10.5(1)
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*9.0(1)
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*10.0(1)
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*10.5(1)
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|}
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1 a. CR/QM/AQM are 32 bit applications. Support for the application clients operation on Windows 7 64-bit machines is via WoW64 emulator mode.<br>&nbsp; &nbsp;b. Desktop based monitoring and recording is not supported in WoW64 mode.<br>2. Cisco QM has direct dependencies upon Cisco Unified Communications Manager (Unified CM) for CTI and SIP events; therefore QM compatibility with Unified CM is limited to the current Unified CM version at the time of release and at least one prior version. Previous versions of QM are not generally updated for compatibility with new versions of Unified CM. Therefore those planning upgrades should consult the appropriate QM Installation Guide for Unified CM compatibility. Please refer to the footnote on individual QM versions to identify the Unified CM versions supported by that QM. <br>3. All associated SRs are supported with compatible versions of WFM. <br>4. For Cisco Unified Communications Manager 8.6 release, it is supported only from 8.6.2.22033 and later versions.
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<br><br>
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= Hardware<sup>1</sup><br>  =
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*For information about UC Virtualization Supported Hardware, see http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware
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*For information about Unified Communications in a Virtualized Environment, see http://docwiki.cisco.com/wiki/Unified_Communications_in_a_Virtualized_Environment#How_To
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*For information about Virtualization for Cisco Unified Contact Center Express, see http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Contact_Center_Express
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1. CCX at the end of a Hardware name means “Contact Center Express.” This is a new acronym and name (in 2006) for IPCC Express. The full name is Cisco Unified Contact Center Express or Unified CCX. <br> <br>
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The following are the supported MCS servers:<br>
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== MCS Servers<br>  ==
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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! bgcolor="#D3D3D3" scope="col" | MCS/IBM/HP Servers
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| MCS-7816-I4-CCX1<sup>2</sup><sup></sup>
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| MCS-7816-I5-CCX1
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| MCS-7825-I4-CCX1<sup>2</sup>
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| MCS-7825-I5-CCX1
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| MCS-7835-I3-CCX1
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| MCS-7845-H2-CCX2
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| MCS-7845-I2-CCX13<sup><span style="font-size: 11px;">3</span></sup>,<sup>4</sup>
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| MCS7816I5-K9-CXC1
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| MCS7825I5-K9-CXC1
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| MCS7835I3-K9-CXC1
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| MCS7845I3-K9-CXC
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Native Servers - Equivalent servers from IBM<br>For information and details on equivalent servers for the supported Native MCS-I servers, refer to [http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview0900aecd80091615.html http://www.cisco.com/c/en/us/products/unified-communications/7800-series-media-convergence-servers/solution-overview-listing.html]
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Native Servers - Equivalent servers from HP<br>HP DL380-G6 Single Intel Xeon Nehalem quad-core E5504, 2.0 GHz, 4GB RAM, 2X146GB SAS Hard Drives<br>HP DL380-G6 Single Intel Xeon Nehalem quad-core E5540, 2.53 GHz, 6GB RAM, 4X146GB SAS Hard Drives<br>For information and details on equivalent servers for the supported Native MCS-H servers, please refer to [http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview09186a0080107d79.html http://www.cisco.com/c/en/us/products/unified-communications/7800-series-media-convergence-servers/solution-overview-listing.html]<br>
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2. Minimum of 4 GB RAM is required.
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3.&nbsp;Refer to [http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtj11411 CSCtj11411] for more information and workaround.
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4.&nbsp;These servers are supported with replacement disks 4x146GB.
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<br>
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<br>
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= Third-Party Software<br>  =
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== ASR and TTS<br>  ==
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{| width="1200" cellspacing="1" cellpadding="1" border="1"
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! bgcolor="#D3D3D3" rowspan="2" scope="col" | MRCP<br>
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! bgcolor="#D3D3D3" rowspan="2" scope="col" | VXML<br>
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! bgcolor="#D3D3D3" colspan="4" scope="col" | Speech Servers<br>
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! bgcolor="#E6E6FA" scope="col" | IBM WebSphere Voice Server<br>
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! bgcolor="#E6E6FA" scope="col" | Nuance 8.5<sup>1</sup><br>
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! bgcolor="#E6E6FA" scope="col" | Nuance 9.0<sup><span style="font-size: 11px;">1</span></sup><br>
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! bgcolor="#E6E6FA" scope="col" | Scansoft/Nuance<br>
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*1.0<br>
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*2.0<br>
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*MRCP Server 1.0
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*ASR – WebSphere Voice Server 5.1.3
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*TTS – CTTS 5.1.3
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*WVS Language Support 5.1.3
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*MRCP Server 1.0 SP 9 or 1.0 SP 10 or 1-0-0-SP12
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*Speech Recognition 8.5, SP050513 or 8.5, SP050930
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*Vocalizer 4.0.4 or 4.0.5 or 4.0.6
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*Speech Server 5.0.2
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&nbsp;&nbsp;&nbsp;&nbsp; Recognizer 9.0.3<br>&nbsp; &nbsp; &nbsp;RealSpeak 4.5.0
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*Speech Server 5.1.5
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&nbsp;&nbsp;&nbsp;&nbsp; Recognizer 9.0.16<br>&nbsp; &nbsp; &nbsp;Vocalizer 4.5.0
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*Speech Server 5.0.10
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&nbsp;&nbsp;&nbsp;&nbsp; Recognizer 9.0.16<br>&nbsp; &nbsp; &nbsp;RealSpeak 4.5.0<br>&nbsp; &nbsp; &nbsp;
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*SpeechWorks Media Server 3.1.6 or 3.1.9
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*Open Speech Recognition Server 3.0.4 or 3.0.9
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*RealSpeak 4.0.6 or 4.0.10
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|}
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1. Nuance Version 9.0 and later should use OSR 3.1.x as the Grammar Variant. Nuance 8.5 and older versions will continue using "Nuance" as the Grammar Variant.<br>
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== Crystal Reports<br>  ==
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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| Developer Edition 11.0 and 11.5<br>
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| Professional Edition 11.0 and 11.5<br>
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== Enterprise Database<br>  ==
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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| Oracle 10g R2, Oracle 10g XE<br>
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| Oracle 11g R2<br>
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| Sybase Adaptive Server 12<br>
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| IBM DB2 8.2<br>
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| MS SQL Server 2000
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| MS SQL Server 2005<br>
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| MS SQL Server 2008<br>
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| MS SQL Server 2012<br>
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== Microsoft Exchange Server<br>  ==
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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|-
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| Microsoft Exchange Server 2003 - Enterprise Full Packaged Product (FPP)
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| Microsoft Exchange Server 2007 - Enterprise Edition<br>
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| Microsoft Exchange Server 2010 - Enterprise Edition<br>
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|}
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== Wallboard<sup>1</sup>&nbsp;<br>  ==
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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|-
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| Spectrum 3.1.2<br>
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| INOVA (light link) 5.7 <br>
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|}
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1.&nbsp;Starting Unified CCX 8.0(1), in a High Availability (HA) deployment, you will need to work with your wallboard vendor if you want the wallboard to handle Unified CCX failover transparently without any manual intervention.  
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<br>
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= Supported Browsers  =
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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|-
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| Internet Explorer 7<sup>1, 2</sup>, 8 (Windows XP, Windows Vista) <br>
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|-
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| Internet Explorer 8 (Windows 7)
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|-
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| Firefox 3.5 and 3.6<sup>2</sup><br>
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|}
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==== Note<br>  ====
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*You should disable the Internet Explorer pop-up blocker when using Internet Explorer, Version 7.0, with the Unified CCX Application Administration web application. This is not necessary when using it with CAD or CSD.
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-
*Operating system IE 7.x does not support the Web Chat feature, while Firefox versions 3.5 and 3.6 supports this feature.<br>
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==== Exceptions  ====
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-
*CAD-BE supports Firefox (Linux). &nbsp;<br><br>
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= Client Operating System<br>  =
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{| width="1200" cellspacing="1" cellpadding="1" border="1" align="center"
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|-
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! width="100" bgcolor="#D3D3D3" scope="col" rowspan="2" | <br>
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! width="100" bgcolor="#D3D3D3" scope="col" rowspan="2" | Windows XP Professional<br>
+
-
! width="100" bgcolor="#D3D3D3" scope="col" colspan="3" | Windows Vista<br>
+
-
! width="100" bgcolor="#D3D3D3" scope="col" colspan="3" | Windows 7 32-bit<br>
+
-
! width="100" bgcolor="#D3D3D3" scope="col" colspan="3" | Windows 7 64-bit with WoW64<br>
+
-
! width="100" bgcolor="#D3D3D3" scope="col" rowspan="2" | Red Hat Enterprise Linux v5<br>
+
-
! width="100" bgcolor="#D3D3D3" scope="col" rowspan="2" | Mac OS X<br>
+
-
! width="100" bgcolor="#D3D3D3" scope="col" rowspan="2" | Android 2.x<br>
+
-
! width="100" bgcolor="#D3D3D3" scope="col" rowspan="2" | AppleiOS with Safari browser<br>
+
-
|-
+
-
! bgcolor="#E6E6FA" scope="col" | Enterprise<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Professional<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Ultimate<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Enterprise<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Professional<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Ultimate<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Enterprise<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Professional<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Ultimate<br>
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="row" | CAD, CAD-BE, CDA, CSD<sup>1</sup><br>
+
-
| bgcolor="#90EE90" align="center" | Yes<br>
+
-
*SP3
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP2
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP2
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP2
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP1
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP1
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP1
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP1
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP1
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP1
+
-
 
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="row" | Editor
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
*SP2<br>
+
-
*SP3
+
-
 
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="row" | Mobility Devices Support for Mobile Skill Manager<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
*2.x and later versions<br>
+
-
 
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
*5.x<br>
+
-
 
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="row" | Historical Reporting<sup>2</sup>
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes<span style="white-space:pre" class="Apple-tab-span"> </span>
+
-
 
+
-
*SP2
+
-
*SP3
+
-
 
+
-
| bgcolor="#90EE90" align="center" | <u></u> <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | <br>
+
-
| bgcolor="#FFB6C1" align="center" | <span style="white-space:pre" class="Apple-tab-span"> </span>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|}
+
-
 
+
-
1.&nbsp;For supported Citrix and MTS versions, refer to the Cisco Agent Desktop Version Compatibility Matrix at:<br>&nbsp; &nbsp; [http://www.cisco.com/en/US/products/sw/custcosw/ps427/products_implementation_design_guides_list.html http://www.cisco.com/en/US/products/sw/custcosw/ps427/products_implementation_design_guides_list.html].
+
-
 
+
-
2. The computer on which you install the Cisco Unified CCX Historical Reports client must run:<br>&nbsp; &nbsp; a. IE 7 or later<br>&nbsp; &nbsp; b. Informix Client-SDK Version 3.00 (This will be installed by HRC Installer.)<br><br>
+
-
 
+
-
= <br>Endpoint Devices<br>  =
+
-
 
+
-
== SCCP Phones<br>  ==
+
-
 
+
-
{| width="1200" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="col" | Cisco Unified IP Phones for Cisco Agent Desktop<br>
+
-
! bgcolor="#d3d3d3" scope="col" | Cisco Unified IP Phones for Cisco IP Phone Agent<br>
+
-
! bgcolor="#d3d3d3" scope="col" | Cisco Unified IP Phones for Desktop / Endpoint Monitoring<br>
+
-
! bgcolor="#d3d3d3" scope="col" | Cisco TelePresence Software<br>
+
-
|-
+
-
| Cisco IP Communicator<sup>1</sup>
+
-
| Cisco IP Phone 6921<sup>6</sup><br>
+
-
| Cisco IP Communicator<sup>4,5</sup><sup></sup><br>
+
-
| See compatibility&nbsp;information for Cisco&nbsp;TelePresence System&nbsp;available at: [http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html] for<br>supported Cisco Unified CM releases.<br>
+
-
|-
+
-
| Cisco IP Phone 6911 &nbsp;<br>
+
-
| Cisco IP Phone 6941<sup>6</sup><br>
+
-
| Cisco IP Phone 6911<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 6921<br>
+
-
| Cisco IP Phone 6945<br>
+
-
| Cisco IP Phone 6921<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 6941<br>
+
-
| Cisco IP Phone 6961<sup>6</sup><br>
+
-
| Cisco IP Phone 6941<br>
+
-
|
+
-
<br>
+
-
 
+
-
|-
+
-
| Cisco IP Phone 6945<br>
+
-
| Cisco IP Phone 7911G<br>
+
-
| Cisco IP Phone 6945<sup>2</sup><br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 6961<br>
+
-
| Cisco IP Phone 7912G<br>
+
-
| Cisco IP Phone 6961<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7911G<br>
+
-
| Cisco IP Phone 7921G<br>
+
-
| Cisco IP Phone 7911G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7912G
+
-
| Cisco IP Phone 7925G<br>
+
-
| Cisco IP Phone 7912G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7925G<br>
+
-
| Cisco IP Phone 7931G<br>
+
-
| Cisco IP Phone 7932G<sup>1</sup><br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7931G<sup>1</sup><sup></sup><br>
+
-
| Cisco IP Phone 7940G<br>
+
-
| Cisco IP Phone 7940G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7940G <br>
+
-
| Cisco IP Phone 7941G<br>
+
-
| Cisco IP Phone 7941G <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7941G<br>
+
-
| Cisco IP Phone 7941G-GE<br>
+
-
| Cisco IP Phone 7941G-GE<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7941G-GE <br>
+
-
| Cisco IP Phone 7942G<br>
+
-
| Cisco IP Phone 7942G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7942G<br>
+
-
| Cisco IP Phone 7945G<br>
+
-
| Cisco IP Phone 7945G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7945G&nbsp;<br>
+
-
| Cisco IP Phone 7960G<br>
+
-
| Cisco IP Phone 7960G <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7960G<br>
+
-
| Cisco IP Phone 7961G<br>
+
-
| Cisco IP Phone 7961G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7961G <br>
+
-
| Cisco IP Phone 7961G-GE<br>
+
-
| Cisco IP Phone 7970G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7961G-GE <br>
+
-
| Cisco IP Phone 7962G<br>
+
-
| Cisco IP Phone 7962G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7962G <br>
+
-
| Cisco IP Phone 7965G<br>
+
-
| Cisco IP Phone 7965G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7965G<br>
+
-
| Cisco IP Phone 7970G<br>
+
-
| Cisco IP Phone 7970G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7970G<br>
+
-
| Cisco IP Phone 7971G-GE<br>
+
-
| Cisco IP Phone 7971G-GE<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7971G-GE<br>
+
-
| Cisco IP Phone 7975G<br>
+
-
| Cisco IP Phone 7975G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7975G <br>
+
-
| Cisco IP Phone 7975G<br>
+
-
| Cisco IP Phone 7985G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7985G <br>
+
-
| Cisco IP Phone 8941<sup>6</sup><br>
+
-
| Cisco IP Phone 8941<sup>3</sup><br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 8941 <br>
+
-
| Cisco IP Phone 8945<sup>7</sup><br>
+
-
| Cisco IP Phone 8945<sup>3</sup><br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 8945 <br>
+
-
| <br>
+
-
| <br>
+
-
| <br>
+
-
|}
+
-
 
+
-
1. CTI control of 7931 phones is not allowed if the configuration parameter Outbound Call Rollover is set to Rollover value.<br>2. Refer to [http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtk62430 CSCtk62430] for more information and workaround.<br>3. There is a known issue with Desktop Monitoring. Refer to CSCtr37692 for more information. You should request for a patch for this issue to make the desktop monitoring work.<br>4. Install Cisco IP Communicator on the same system on which CAD and CSD Clients are installed.<br>5. CAD-based recording or monitoring and IP phone-based recording cannot work at the same time with Cisco IP Communicator.<br>6.&nbsp;Supported on Phone Firmware versions 8-5-2 and higher only.<br>7.&nbsp;Due to CSCts68408 and CSCts68415 defect issues the IPPA functionality is supported only from Phone load 9.1.2ES1 and later.<br> 8.&nbsp;For supported Cisco IP Communicator (SCCP) versions, refer to the Cisco IP Communicator Compatibility with Cisco Unified CM Release table at<br>&nbsp; &nbsp; [http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp45351 http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp45351].<br>
+
-
 
+
-
== SIP Phones<br>  ==
+
-
 
+
-
{| width="1200" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="col" | Cisco Unified IP Phones for Cisco Agent Desktop<br>
+
-
! bgcolor="#D3D3D3" scope="col" | Cisco Unified IP Phones for Cisco IP Phone Agent<br>
+
-
! bgcolor="#D3D3D3" scope="col" | Cisco Unified IP Phones for Desktop / Endpoint Monitoring<br>
+
-
! bgcolor="#D3D3D3" scope="col" | Cisco TelePresence Software
+
-
|-
+
-
| Cisco IP Phone 6921<sup>1</sup><br>
+
-
| Cisco IP Phone 6921<sup>1</sup><br>
+
-
| Cisco IP Phone 7911G<br>
+
-
| See compatibility information for Cisco TelePresence System available at: [http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html] for<br>supported Cisco Unified CM releases.<br>
+
-
|-
+
-
| Cisco IP Phone 6945<br>
+
-
| Cisco IP Phone 6945<br>
+
-
| Cisco IP Phone 7941G<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7911G<br>
+
-
| Cisco IP Phone 7911G <br>
+
-
| Cisco IP Phone 7941G-GE <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7931G<br>
+
-
| Cisco IP Phone &nbsp; &nbsp;7931G <sup>3</sup><br>
+
-
| Cisco IP Phone 7961G <br>
+
-
| <span style="line-height: 1.5em;">&nbsp;</span>
+
-
|-
+
-
| Cisco IP Phone 7941G<br>
+
-
| Cisco IP Phone 7941G<br>
+
-
| Cisco IP Phone 7961G-GE<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7941G-GE<br>
+
-
| Cisco IP Phone 7941G-GE<br>
+
-
| Cisco IP Phone 7970G <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7942G<br>
+
-
| Cisco IP Phone 7942G <br>
+
-
| Cisco IP Phone 7971G-GE<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7945G<br>
+
-
| Cisco IP Phone 7945G<br>
+
-
| Cisco IP Phone 7942G <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7961G<br>
+
-
| Cisco IP Phone 7961G<br>
+
-
| Cisco IP Phone 7962G <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7961G-GE <br>
+
-
| Cisco IP Phone 7961G-GE <br>
+
-
| Cisco IP Phone 7945G <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7962G<br>
+
-
| Cisco IP Phone 7962G <br>
+
-
| Cisco IP Phone 7965G <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7965G<br>
+
-
| Cisco IP Phone 7965G<br>
+
-
| Cisco IP Phone 7975G <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone &nbsp; 7970G&nbsp;<sup>2</sup><br>
+
-
| Cisco IP Phone 7970G<br>
+
-
| Cisco IP Phone 7931G<sup>3</sup><br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7971G-GE <br>
+
-
| Cisco IP Phone 7971G-GE<br>
+
-
| Cisco IP Phone 6945<sup>4</sup><br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7975G<br>
+
-
| Cisco IP Phone 7975G<br>
+
-
| Cisco IP Phone 8961<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone &nbsp; 7975G <sup>2</sup><br>
+
-
| Cisco IP Phone 8961<br>
+
-
| Cisco IP Phone 9951 <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 8961<br>
+
-
| Cisco IP Phone 9951 <br>
+
-
| Cisco IP Phone 9971<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 9951<br>
+
-
| <br>
+
-
| <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 9971 <br>
+
-
| <br>
+
-
| <br>
+
-
| <br>
+
-
|}
+
-
 
+
-
1. Supported on Phone Firmware versions 9.3.1 and later versions only.<br>2. Compatible with Cisco TelePresence Manager.<br>3. CTI control of 7931 phones is not allowed if the configuration parameter Outbound Call Rollover is set to Rollover value.<br>4. Refer to [http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtk62430 CSCtk62430] for more information and workaround.
+
-
 
+
-
<br> '''Note:''' The Cisco Mobile Supervisor application is withdrawn from the Cisco App Store. Cisco does not provide support for Cisco Mobile Supervisor deployments. <br><br>
+
-
 
+
-
= Telepresence Software<br>  =
+
-
 
+
-
{| width="600" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
| nowrap="nowrap" | See compatibility&nbsp;information for Cisco&nbsp;TelePresence System&nbsp;available at: [http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html] for&nbsp;supported Cisco Unified CM releases.<sup></sup><br>
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
= System<br>  =
+
-
 
+
-
{| width="1200" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
! bgcolor="#D3D3D3" rowspan="2" scope="col" | Cisco VPN Client for Desktop Clients <br>
+
-
! bgcolor="#D3D3D3" rowspan="2" scope="col" | Historical/Config Database<br>
+
-
! bgcolor="#D3D3D3" rowspan="2" scope="col" | Security/Antivirus Software <br>
+
-
! bgcolor="#D3D3D3" colspan="2" scope="col" | Serviceability<br>
+
-
|-
+
-
! bgcolor="#E6E6FA" scope="col" | Network Management<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Real Time Monitoring Tool (RTMT) Plugin<br>
+
-
|-
+
-
|
+
-
*4.6.02.0011
+
-
*5.0.01.0600
+
-
*Cisco AnyConnect 3 and later
+
-
 
+
-
| IBM Informix Dynamic Server (Installed by Unified CCX 8.5(1) Installer)<br>
+
-
| SELinux is deployed by CCX Installer<br>
+
-
|
+
-
<br>
+
-
 
+
-
|
+
-
*9.0(001.uccx.001)
+
-
*RTMT Plugin version: 9.0(001)
+
-
 
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
== Java Versions<br>  ==
+
-
 
+
-
{| width="600" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="col" | CAD, CAD-BE, CDA, CSD<br>
+
-
! bgcolor="#D3D3D3" scope="col" | Server<br>
+
-
|-
+
-
|
+
-
*JRE 1.6.0_31
+
-
 
+
-
| Sun JRE 1.6.0_31
+
-
*Custom Classes/SDK
+
-
*Real-Time Reporting<br>
+
-
 
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
= Supported Languages<br>  =
+
-
 
+
-
{| width="1200" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
! width="60" bgcolor="#d3d3d3" scope="col" | <br>
+
-
! width="95" bgcolor="#d3d3d3" scope="col" |
+
-
ASR Grammar for workflow steps<br>
+
-
 
+
-
! width="95" bgcolor="#d3d3d3" scope="col" | CAD/CSD Supported Languages<br>
+
-
! width="95" bgcolor="#d3d3d3" scope="col" | Cisco IP Phone Agent Supported Languages<br>
+
-
! width="95" bgcolor="#d3d3d3" scope="col" | Historical Reporting Client
+
-
! width="95" bgcolor="#d3d3d3" scope="col" | IVR Prompts<br>
+
-
! width="95" bgcolor="#d3d3d3" scope="col" | TTS
+
-
! width="95" bgcolor="#d3d3d3" scope="col" | VXML Grammar
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Arabic<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| valign="middle" nowrap="nowrap" align="center" rowspan="29" | Dependent on what you install from TTS vendor<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>
+
-
| valign="middle" align="center" rowspan="29" | Dependent on what you install from MRCP<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Canadian French
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Cantonese<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Cantonese<br>HongKong
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Chinese<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Czech<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Danish<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Dutch<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | English <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
(GB, US)
+
-
 
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>(AU, CA, GB, US)<br>
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Finnish<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | French<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes<br><br>
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | German<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Hebrew<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes (IL)
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Hungarian<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Italian<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Japanese<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes (Katakana)
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Korean<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Malay<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Chinese<br>Mandarin<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes and also Mandarin (Taiwan)
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Norwegian<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Polish<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Portuguese<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes (Brazilian)
+
-
| bgcolor="#90EE90" align="center" | Yes (Brazilian)
+
-
| bgcolor="#90EE90" align="center" | Yes (Brazilian)
+
-
| bgcolor="#90EE90" align="center" | Yes (Brazilian)
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Russian<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Simplified Chinese
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Spanish<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
(CO, ES, MX)
+
-
 
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes<br> (CO, ES, MX, US)
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Swedish<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Thai<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Traditional Chinese
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Turkish<br>  
+
-
| bgcolor="#FFB6C1" align="center" | No <br>  
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|}
+

Latest revision as of 21:17, 15 September 2017


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