Unified CCX Software Compatibility Matrix for 8.5(1)

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'''Go to:''' [[Compatibility Matrix for Unified CCX|'''Compatibility Matrix for Unified CCX''']]
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=== <br>'''This content has moved!'''<br>  ===
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'''Go to:''' [[Unified CCX Software Compatibility Matrix for 8.5(x) and Service Releases|'''Unified CCX Software Compatibility Matrix for 8.5(x) and Service Releases''']]<br>
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'''Its new location is:&nbsp; [https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-device-support-tables-list.html https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-device-support-tables-list.html]'''  
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= Unified CCX and IP IVR<br>  =
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'''Please update your bookmark.''' <br> <br>
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{| cellspacing="1" cellpadding="1" width="1200" border="1"
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|-
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! style="background: rgb(229,228,226)" width="30" scope="col" align="center" |
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Unified&nbsp;CCX&nbsp;and Unified&nbsp;IP&nbsp;IVR<br>
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! style="background: rgb(229,228,226)" width="20" scope="col" align="center" | Supported&nbsp;Unified&nbsp;UCCX and&nbsp;Unified&nbsp;IP&nbsp;IVR&nbsp;Upgrade Paths<sup>2</sup><br>
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! style="background: rgb(229,228,226)" width="30" scope="col" align="center" | CAD/CAB-BE/CSD
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! style="background: rgb(229,228,226)" width="30" scope="col" align="center" | HR Client Version<br>
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! style="background: rgb(229,228,226)" width="30" scope="col" align="center" | CTI<br>
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*8.5.1.10000-37<sup>1</sup>
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*UCOS Platform Version - 8.5.1.10000-17
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<br><br>
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*7.0(1)SR5
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*7.0(2)ES3
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*8.0(1)
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*8.0(2)SU4<br><br><br>
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*<sup></sup>8.5.1.39&nbsp;<br>
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*8.5(1.1)
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<br>
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*10
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*11
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*12
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*13
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*14<br>
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1. CIM (EIM/WIM) is not supported with Cisco Unified CCX and Cisco Unified IP IVR release 7.0(2) and higher versions.<br>2. Upgrades are supported from all corresponding Unified CCX Service Release and Engineering Special Releases. See ''Upgrade Guide and Release Notes'' for the respective Cisco Unified Contact Center &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Express and Cisco Unified IP IVR releases for important information on the upgrade process.<br><br>
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= Solution Products and Components<br>  =
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{| border="1" cellspacing="1" cellpadding="1" width="100%"
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| '''Cisco Unified Communications Manager and Business Edition 6000'''<sup>'''1'''</sup>
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| '''Gateways for Outbound IVR'''<sup>'''2'''</sup>
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| '''Cisco Unified Communications Manager Express (Unified CME)'''<sup>'''6'''</sup>
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| '''UC520 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Releases'''
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| '''Cisco Unified Presence Server (CUPS)'''
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| '''Quality Management (QM)'''<sup>'''3,4'''</sup>
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| '''Work Force Management (WFM)'''<sup>'''5'''</sup>
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*8.0(1)
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&nbsp; &nbsp;JTAPI 8.0(1.10000)-3<br>&nbsp; &nbsp;File Name 8.0.1.10000-40
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*8.0(2)
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&nbsp; &nbsp;JTAPI 8.0(2.10000)-3<br>&nbsp; &nbsp;File Name 8.0.2.10000-24
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*8.0(2b)
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&nbsp; &nbsp;JTAPI 8.0(2.10000)-3<br>&nbsp; &nbsp;File Name 8.0.2.30000-1
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*<sup></sup>8.0(2c)
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&nbsp; &nbsp;JTAPI 8.0(2.10000)-4<br>&nbsp; &nbsp;File Name 8.0.2.40000-1
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*8.0(2c)SU1
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&nbsp; &nbsp;JTAPI 8.0(2.10000)-4<br>&nbsp; &nbsp;File Name 8.0.2.41900-3
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*8.0(3)
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&nbsp; &nbsp;JTAPI 8.0(3.10000)-2<br>&nbsp; &nbsp;File Name 8.0.3.10000-8
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*8.0(3a)
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&nbsp; &nbsp;JTAPI 8.0(3.10000)-2<br>&nbsp; &nbsp;File Name 8.0.3.20000-2
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*8.0(3a) SU1
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&nbsp; &nbsp;JTAPI 8.0(3.10000)-3<br>&nbsp; &nbsp;File Name 8.0.3.21900-8
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*8.0(3a) SU2
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&nbsp; &nbsp;JTAPI 8.0(3.22900)-2<br>&nbsp; &nbsp;File Name 8.0.3.22900-5
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*8.0(3a)SU3
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&nbsp; &nbsp;JTAPI 8.0(3.10000)-10<br>&nbsp; &nbsp;FileName:8.0.3.23900-5
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*8.5(1)
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&nbsp; &nbsp;JTAPI 8.5(1.10000)-1<br>&nbsp; &nbsp;File Name 8.5.1.10000-26
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*8.5(1)SU1
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&nbsp; &nbsp;JTAPI 8.5(1.10000)-1<br>&nbsp; &nbsp;File Name 8.5.1.11900-21
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*8.5(1)SU2
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&nbsp; &nbsp;JTAPI 8.5(1.12900)-2<br>&nbsp; &nbsp;File Name 8.5.1.12900-7
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*8.5(1)SU3
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&nbsp; &nbsp;JTAPI 8.5(1.10000)-10<br>&nbsp; &nbsp;Filename:8.5.1.13900-5
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*8.5(1)SU4
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&nbsp; &nbsp;JTAPI 8.5(1.14900)-1<br>&nbsp; &nbsp;File Name: 8.5.1.14900-5
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*8.5(1)SU4
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&nbsp; &nbsp;JTAPI 8.5(1.14900)-1<br>&nbsp; &nbsp;File Name: 8.5.1.14900-5
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*8.6(1)
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&nbsp; &nbsp;JTAPI 8.6(1.10000)-1<br>&nbsp; &nbsp;File Name 8.6.1.10000-43
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*8.6(1a)
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&nbsp; &nbsp;JTAPI 8.6(1.10000)-1<br>&nbsp; &nbsp;File Name 8.6.1.20000-1
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*8.6(2a)
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&nbsp; &nbsp;JTAPI 8.6(1.10000)-1<br>&nbsp; &nbsp;Filename:8.6.2.20000-2
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*8.6(2a)SU1
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&nbsp; &nbsp;JTAPI 8.6(2.10000)-5<br>&nbsp; &nbsp;Filename:8.6.2.21900-5
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*8.6(2a)SU2
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&nbsp; &nbsp;JTAPI 8.6(2.10000)-5<br>&nbsp; &nbsp;Filename:8.6.2.22900-9
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*8.6(2a)SU3
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&nbsp; &nbsp;Filename:8.6.2.23900-10<br>
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| Router Series
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*28XX<br>
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*38XX
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<br> Cisco IOS
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*15.1(3)T
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<br>
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*8.0
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*8.1
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*8.5
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*8.0/15.0(1)XA
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*8.0.2
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*8.0.4
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*7.0
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*7.1
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*8.0.1
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*8.0.3
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*8.0.4
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<br>
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*8.5(1)
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*8.5(2) SR1
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*9.0(1)
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*8.5(1)
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*8.5(2)<sup>5</sup>
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*8.5(2) SR1<sup>5</sup>
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*9.0(1)
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1. All the ES of a CUCM Release is considered as qualified with Unified CCX if the corresponding SU version of the CUCM release is qualified with Unified CCX.<br>2. a. IVR Outbound feature is not supported on Unified CCX with CME/UC520.<br>&nbsp; &nbsp; b. IVR Outbound feature is not supported on MCS-7816-I3-CCX1, MCS-7816-I4-CCX1, MCS-7816-I5-CCX1 and the hardware equivalents.<br>&nbsp; &nbsp; c. This feature is supported only on IOS versions that incorporate Call Progress Analysis. Refer http://www.cisco.com/en/US/tech/tk652/tk701/technologies_tech_note09186a0080b2ad01.shtml for more &nbsp; &nbsp; &nbsp; &nbsp;information on Call Progress Analysis.<br><span style="line-height: 1.5em;">3. a. CR/QM/AQM are 32 bit applications. Support for the application clients operation on Windows 7 64-bit machines is through WoW64 emulator mode.</span><br>&nbsp; &nbsp; b. Desktop based monitoring and recording is not supported in WoW64 mode.<br>4. Cisco QM has direct dependencies on Cisco Unified Communications Manager (Unified CM) for CTI and SIP events; therefore, QM compatibility with Unified CM is limited to the current Unified CM &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;version at the time of release and at least one prior version. Previous versions of QM are not generally updated for compatibility with new versions of Unified CM. Therefore, those planning upgrades &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;must consult the appropriate QM Installation Guide for Unified CM compatibility. Refer to the footnote on individual QM versions to identify the Unified CM versions supported by that QM.<br>5. These Unified CM versions are supported - 8.0(1), 8.0(2) and all SUs, 8.5(1) and all SUs, Unified CM 8.6.2.22033, and later versions.<br>6.&nbsp;a. Details of CME/IOS version mapping can be found at [http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm].<br>&nbsp; &nbsp; b. Only SCCP Phones are supported as Agent Phones with Unified CME. Refer to "Cisco Unified IP Phone Support" section from the respective Cisco Unified CME<br>&nbsp; &nbsp; &nbsp; &nbsp; Supported Firmware, Platforms, Memory, and Voice Products web page. For example, for Cisco Unified CME 7.1, go to:<br> &nbsp; &nbsp; &nbsp; &nbsp;[http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme71spc.htm http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme71spc.htm], and scroll down to view the "Cisco Unified IP Phone Support" table.<br>&nbsp; &nbsp; c. Cisco IP Phones 6911, 6921, 6941, 6945, 6961, 8961, 9951, 9971 are not supported as Agent Phones with Unified CME.
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<br><br>
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= Hardware<sup>1</sup><br>  =
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The following are the supported UCS servers. For more information, see [http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware].<br>
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== UCS Servers<sup>1</sup><br>  ==
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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! bgcolor="#D3D3D3" scope="col" | MCS/IBM/HP Servers
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! bgcolor="#D3D3D3" scope="col" | B Series<sup>5</sup><br>
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! bgcolor="#D3D3D3" scope="col" | C Series<sup>5</sup><br>
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|-
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| MCS-7816-H3-CCX1<br>
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| UCS B200 M1 Blade Server<sup>6</sup><br>
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| UCS C200 M2
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|-
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| MCS-7825-H4-CCX1
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| UCS B200 M2 Blade Server<sup>6</sup><br>
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| UCS C210 M1<br>
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| MCS-7825-H3-CCX1<br>
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| <br>
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| UCS C210 M2<br>
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| MCS-7835-H2-CCX1<sup>2</sup><sup>,3</sup><br>
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| <br>
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| UCS C260 M2
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| MCS-7835-H2-CCX2<sup>4</sup><br>
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| <br>
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| UCS C220 M3S<br>
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| MCS-7845-H2-CCX1<sup>3</sup><br>
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| MCS-7845-H2-CCX2<sup>4</sup><br>
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| MCS-7816-I3-CCX1<br>
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| MCS-7816-I4-CCX1<br>
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| MCS-7816-I5-CCX1<br>
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| MCS-7825-I4-CCX1<br>
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| MCS-7825-I4-K9_CXA1<br>
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| MCS-7825-I5-CCX1<br>
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| MCS-7835-I2-CCX1<sup>2</sup><sup>, 4</sup>
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| MCS-7835-I2-CCX2<sup>4</sup>
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| MCS-7835-I3-CCX1
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| MCS-7845-I2-CCX1<sup>3</sup><sup>,4</sup>
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| MCS-7845-I2-CCX2<sup>4</sup>
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| MCS-7845-I3-CCX<sup>1</sup>
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'''Native Servers - Equivalent servers from IBM'''<br>For information and details on equivalent servers for the supported Native MCS-I servers, refer to [http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview0900aecd80091615.html http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview0900aecd80091615.html]
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'''Native Servers - Equivalent servers from HP'''<br>HP DL380-G6 Single Intel Xeon Nehalem quad-core E5504, 2.0 GHz, 4GB RAM, 2X146GB SAS Hard Drives<br>HP DL380-G6 Single Intel Xeon Nehalem quad-core E5540, 2.53 GHz, 6GB RAM, 4X146GB SAS Hard Drives<br>
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For information and details on equivalent servers for the supported Native MCS-H servers, refer to [http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview09186a0080107d79.html http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview09186a0080107d79.html]<br>
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1.&nbsp;a. CCX at the end of a hardware name means “Contact Center Express.” This is a new acronym and name (in 2006) for IPCC Express.<br>&nbsp; &nbsp; &nbsp; &nbsp; The full name is Cisco Unified&nbsp;Contact Center Express or Unified CCX.<br>&nbsp; &nbsp; b. For latest hardware updates, go to [[Www.cisco.com/go/swonly|www.cisco.com/go/swonly]].<br>2. These servers are supported with replacement disks 2 x146GB.<br>3.&nbsp;These servers are supported with replacement disks 4x146GB.<br>4.&nbsp;<span style="line-height: 1.5em;">Refer to</span><span style="line-height: 1.5em;">&nbsp;</span>[http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtj11411 CSCtj11411]<span style="line-height: 1.5em;">&nbsp;</span><span style="line-height: 1.5em;">for more information and workaround.</span><br>5.&nbsp;For additional information related to Unified CCX virtualization, see the Unified CM Virtualization Wiki page available at [http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX]. For information on &nbsp; &nbsp; &nbsp;different server and storage options, see specifications-based VMware support section in [http://docwiki.cisco.com/wiki/Specification-Based_Hardware_Support http://docwiki.cisco.com/wiki/Specification-Based_Hardware_Support].<br>6.&nbsp;Span-based Silent Monitoring on UCS B-series is not supported.<br><br>
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= Third-Party Software<br>  =
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== ASR and TTS<br>  ==
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{| width="1200" cellspacing="1" cellpadding="1" border="1"
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! bgcolor="#D3D3D3" scope="col" rowspan="2" | MRCP<br>
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! bgcolor="#D3D3D3" scope="col" rowspan="2" | VXML<br>
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! bgcolor="#D3D3D3" scope="col" colspan="4" | Speech Servers<br>
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! bgcolor="#E6E6FA" scope="col" | IBM WebSphere Voice Server<br>
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! bgcolor="#E6E6FA" scope="col" | Nuance 8.5<sup>1</sup><br>
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! bgcolor="#E6E6FA" scope="col" | Nuance 9.0<sup><span style="font-size: 11px;">1</span></sup><br>
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! bgcolor="#E6E6FA" scope="col" | Scansoft/Nuance<br>
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*1.0<br>
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*2.0<br>
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*MRCP Server 1.0
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*ASR – WebSphere Voice Server 5.1.3
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*TTS – CTTS 5.1.3
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*WVS Language Support 5.1.3
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*MRCP Server 1.0 SP 9 or 1.0 SP 10 or 1-0-0-SP12
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*Speech Recognition 8.5, SP050513 or 8.5, SP050930
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*Vocalizer 4.0.4 or 4.0.5 or 4.0.6
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*Speech Server 5.0.2
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*Recognizer 9.0.3
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*RealSpeak 4.5.0&amp;;
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*SpeechWorks Media Server 3.1.6 or 3.1.9
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*Open Speech Recognition Server 3.0.4 or 3.0.9
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*RealSpeak 4.0.6 or 4.0.10
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|}
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1. Nuance Version 9.0 and later versions must use OSR 3.1.x as the Grammar Variant. Nuance 8.5 and older versions continue to use "Nuance" as the Grammar Variant.<br>
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== Crystal Reports<br>  ==
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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|-
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| Developer Edition 11.0 and 11.5<br>
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| Professional Edition 11.0 and 11.5<br>
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<br>
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== Enterprise Database<br>  ==
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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| Oracle 10g R2, Oracle 10g XE<br>
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| Oracle 11g R2<br>
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| Sybase Adaptive Server 12<br>
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| IBM DB2 8.2<br>
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| MS SQL Server 2000
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| MS SQL Server 2005<br>
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| MS SQL Server 2008<br>
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|}
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<br>
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== Microsoft Exchange Server<br>  ==
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{| width="600" cellspacing="1" cellpadding="1" border="1"
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|-
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| Microsoft Exchange Server 2003 - Enterprise Full Packaged Product (FPP)
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|-
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| Microsoft Exchange Server 2007 - Enterprise Edition<br>
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| Microsoft Exchange Server 2010 - Enterprise Edition<br>
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|}
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<br>
+
-
 
+
-
== Wallboard<sup>1</sup>&nbsp;<br>  ==
+
-
 
+
-
{| width="600" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
| Spectrum 3.1.2<br>
+
-
|-
+
-
| INOVA (light link) 5.7 <br>
+
-
|}
+
-
 
+
-
1.&nbsp;Starting Unified CCX 8.0(1), in a High Availability (HA) deployment, you will need to work with your wallboard vendor if you want the wallboard to handle Unified CCX failover transparently without any manual intervention.<br><br>
+
-
 
+
-
= Supported Browsers  =
+
-
 
+
-
{| width="600" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
| Internet Explorer 7, 8 (Windows XP, Windows Vista) <br>
+
-
|-
+
-
| Internet Explorer 7, 8 (Windows 7)
+
-
|-
+
-
| Firefox 3.5 and 3.6<br>
+
-
|}
+
-
 
+
-
'''Note'''<br>
+
-
 
+
-
*Disable the Internet Explorer pop-up blocker when using Internet Explorer, Version 7.0, with the Unified CCX Application Administration web application. This is not necessary when using it with CAD or CSD.<br>
+
-
 
+
-
'''Exceptions'''
+
-
 
+
-
*CAD-BE supports Firefox (Linux).<br><br>
+
-
 
+
-
= Client Operating System<br>  =
+
-
 
+
-
{| width="1200" cellspacing="1" cellpadding="1" border="1" align="center"
+
-
|-
+
-
! width="100" bgcolor="#D3D3D3" rowspan="2" scope="col" | <br>
+
-
! width="100" bgcolor="#D3D3D3" rowspan="2" scope="col" | Windows XP Professional<br>
+
-
! width="100" bgcolor="#D3D3D3" colspan="3" scope="col" | Windows Vista<br>
+
-
! width="100" bgcolor="#D3D3D3" colspan="3" scope="col" | Windows 7 32-bit<br>
+
-
! width="100" bgcolor="#D3D3D3" colspan="3" scope="col" | Windows 7 64-bit with WoW64<br>
+
-
! width="100" bgcolor="#D3D3D3" rowspan="2" scope="col" | Red Hat Enterprise Linux v5<br>
+
-
! width="100" bgcolor="#D3D3D3" rowspan="2" scope="col" | Mac OS X<br>
+
-
! width="100" bgcolor="#D3D3D3" rowspan="2" scope="col" | Android 2.x<br>
+
-
! width="100" bgcolor="#D3D3D3" rowspan="2" scope="col" | AppleiOS with Safari browser<br>
+
-
|-
+
-
! bgcolor="#E6E6FA" scope="col" | Enterprise<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Professional<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Ultimate<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Enterprise<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Professional<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Ultimate<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Enterprise<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Professional<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Ultimate<br>
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="row" | CAD, CAD-BE, CDA, CSD<br>
+
-
| bgcolor="#90EE90" align="center" | Yes<br>
+
-
*SP3
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP2
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP2
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes
+
-
 
+
-
*SP2
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
<br> Yes
+
-
 
+
-
<br>
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
<br> Yes
+
-
 
+
-
<br>
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
<br> Yes
+
-
 
+
-
<br>
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
<br> Yes
+
-
 
+
-
<br>
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
<br> Yes
+
-
 
+
-
<br>
+
-
 
+
-
| bgcolor="#90EE90" align="center" |
+
-
<br> Yes
+
-
 
+
-
<br>
+
-
 
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="row" | Editor<sup>1</sup>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
*SP2<br>
+
-
*SP3
+
-
 
+
-
| bgcolor="#FFB6C1" align="center" | No&nbsp;<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#FFB6C1" align="center" | No&nbsp;<br>
+
-
| bgcolor="#FFB6C1" align="center" | No&nbsp;<br>
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="row" | Historical Reporting<sup>2</sup>
+
-
| bgcolor="#90EE90" align="center" |
+
-
Yes<span class="Apple-tab-span" style="white-space:pre"> </span>
+
-
 
+
-
*SP2
+
-
*SP3
+
-
 
+
-
| bgcolor="#FFB6C1" align="center" | No<u></u>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|}
+
-
 
+
-
1.&nbsp;Editor is not supported in 64-bit client operating systems.
+
-
 
+
-
2.&nbsp;The computer on which you install the Cisco CRS Historical Reports client must be running the following software:<br>&nbsp; &nbsp; a. Microsoft Internet Explorer Version 7 or higher versions.<br>&nbsp; &nbsp; b. Informix Client-SDK Version 3.00 (This is installed by HRC Installer).&nbsp;<br><br>
+
-
 
+
-
= <br>Endpoint Devices<br>  =
+
-
 
+
-
== SCCP Phones<br>  ==
+
-
 
+
-
{| width="1200" border="1" cellspacing="1" cellpadding="1"
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="col" | Cisco Unified IP Phones for Cisco Agent Desktop<sup>7</sup><br>
+
-
! bgcolor="#d3d3d3" scope="col" | Cisco Unified IP Phones for Cisco IP Phone Agent<br>
+
-
! bgcolor="#d3d3d3" scope="col" | Cisco Unified IP Phones for Desktop / Endpoint Monitoring<br>
+
-
|-
+
-
| Cisco IP Communicator<sup>1</sup>
+
-
| Cisco IP Phone 6921<sup>3</sup>
+
-
| Cisco IP Communicator <sup>4, 5</sup><br>
+
-
|-
+
-
| Cisco IP Phone 6911 <br>
+
-
| Cisco IP Phone 6941<sup>3</sup><br>
+
-
| Cisco IP Phone 6911 <br>
+
-
|-
+
-
| Cisco IP Phone 6921 <br>
+
-
| Cisco IP Phone 6945 <br>
+
-
| Cisco IP Phone 6921 <br>
+
-
|-
+
-
| Cisco IP Phone 6941
+
-
| Cisco IP Phone 6961<sup>3&nbsp;</sup>
+
-
| Cisco IP Phone 6941 <br>
+
-
|-
+
-
| Cisco IP Phone 6945 <br>
+
-
| Cisco IP Phone 7911G<br>
+
-
| Cisco IP Phone 6945<sup>6</sup>&nbsp;<br>
+
-
|-
+
-
| Cisco IP Phone 6961&nbsp;
+
-
| Cisco IP Phone 7912G <br>
+
-
| Cisco IP Phone 6961 <br>
+
-
|-
+
-
| Cisco IP Phone 7911G<br>
+
-
| Cisco IP Phone 7921G <br>
+
-
| Cisco IP Phone 7911G <br>
+
-
|-
+
-
| Cisco IP Phone 7912G <br>
+
-
| Cisco IP Phone 7925G<br>
+
-
| Cisco IP Phone 7912G <br>
+
-
|-
+
-
| Cisco IP Phone 7921G<br>
+
-
| Cisco IP Phone 7931G<sup>2</sup><br>
+
-
| Cisco IP Phone 7931G<sup>2</sup><br>
+
-
|-
+
-
| Cisco IP Phone 7925G <br>
+
-
| Cisco IP Phone 7940G <br>
+
-
| Cisco IP Phone 7940G<br>
+
-
|-
+
-
| Cisco IP Phone 7931G<sup>2</sup>&nbsp;<br>
+
-
| Cisco IP Phone 7941G<br>
+
-
| Cisco IP Phone 7941G <br>
+
-
|-
+
-
| Cisco IP Phone 7940G <br>
+
-
| Cisco IP Phone 7941G-GE <br>
+
-
| Cisco IP Phone 7941G-GE <br>
+
-
|-
+
-
| Cisco IP Phone 7941G <br>
+
-
| Cisco IP Phone 7942G<br>
+
-
| Cisco IP Phone 7942G <br>
+
-
|-
+
-
| Cisco IP Phone 7941G-GE <br>
+
-
| Cisco IP Phone 7945G<br>
+
-
| Cisco IP Phone 7945G <br>
+
-
|-
+
-
| Cisco IP Phone 7942G <br>
+
-
| Cisco IP Phone 7960G <br>
+
-
| Cisco IP Phone 7960G<br>
+
-
|-
+
-
| Cisco IP Phone 7945G <br>
+
-
| Cisco IP Phone 7961G <br>
+
-
| Cisco IP Phone 7961G <br>
+
-
|-
+
-
| Cisco IP Phone 7960G&nbsp;<br>
+
-
| Cisco IP Phone 7961G-GE<br>
+
-
| Cisco IP Phone 7961G-GE <br>
+
-
|-
+
-
| Cisco IP Phone 7961G &nbsp;<br>
+
-
| Cisco IP Phone 7962G<br>
+
-
| Cisco IP Phone 7962G<br>
+
-
|-
+
-
| Cisco IP Phone 7961G-GE&nbsp;<br>
+
-
| Cisco IP Phone 7965G<br>
+
-
| Cisco IP Phone 7965G<br>
+
-
|-
+
-
| Cisco IP Phone 7962G <br>
+
-
| Cisco IP Phone 7970G <br>
+
-
| Cisco IP Phone 7970G <br>
+
-
|-
+
-
| Cisco IP Phone 7965G<br>
+
-
| Cisco IP Phone 7971G-GE<br>
+
-
| Cisco IP Phone 7971G-GE <br>
+
-
|-
+
-
| Cisco IP Phone 7970G<br>
+
-
| Cisco IP Phone 7975G<br>
+
-
| Cisco IP Phone 7975G<br>
+
-
|-
+
-
| Cisco IP Phone 7971G-GE &nbsp;<br>
+
-
| <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7975G <br>
+
-
| <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 7985G&nbsp;<br>
+
-
| <br>
+
-
| <br>
+
-
|}
+
-
 
+
-
1. For supported Cisco IP Communicator (SCCP) versions, refer to the Cisco IP Communicator Compatibility with Cisco Unified CM Release table at:<br>[http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp45351 http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp45351].<br>2. CTI control of 7931 phones is not allowed if the configuration parameter Outbound Call Rollover is set to Rollover value.<br>3.&nbsp;Supported on Phone Firmware Version 8-5-2 and higher versions only.<br>4. Install Cisco IP Communicator on the same system on which CAD and CSD clients are installed.<br>5. CAD-based recording or monitoring and IP phone-based recording cannot work at the same time with Cisco IP Communicator.<br>6.&nbsp;<span style="line-height: 1.5em;">Refer to</span><span style="line-height: 1.5em;">&nbsp;</span>[http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtk62430 CSCtk62430]<span style="line-height: 1.5em;">&nbsp;</span><span style="line-height: 1.5em;">for more information and workaround.
+
-
</span><br>7.&nbsp;Please refer to Cisco Unified CCX Solution Reference Network Design Guide at http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html for &nbsp; &nbsp; &nbsp;more details on supported Cisco IP Phones over VPN. <br>
+
-
 
+
-
== SIP Phones<br>  ==
+
-
 
+
-
{| width="1200" border="1" cellspacing="1" cellpadding="1"
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="col" | Cisco Unified IP Phones for Cisco Agent Desktop<sup>5</sup><br>
+
-
! bgcolor="#D3D3D3" scope="col" | Cisco Unified IP Phones for Cisco IP Phone Agent<br>
+
-
! bgcolor="#D3D3D3" scope="col" | Cisco Unified IP Phones for Desktop / Endpoint Monitoring<br>
+
-
|-
+
-
|
+
-
Cisco IP Phone 6945<br>
+
-
 
+
-
| Cisco IP Phone 6921<sup>1</sup><br>
+
-
| Cisco IP Phone 6945<sup>4</sup><br>
+
-
|-
+
-
| Cisco IP Phone 6921<sup><span style="line-height: 1.5em;">1</span></sup>
+
-
| Cisco IP Phone 6945<br>
+
-
| Cisco IP Phone 7911G<br>
+
-
|-
+
-
| Cisco IP Phone 7911G&nbsp;<br>
+
-
| Cisco IP Phone 7911G <br>
+
-
| Cisco IP Phone 7931G<sup>2</sup><br>
+
-
|-
+
-
| Cisco IP Phone 7931G<sup>2</sup><br>
+
-
| Cisco IP Phone 7931G<sup>2</sup>&nbsp;<br>
+
-
| Cisco IP Phone 7941G <br>
+
-
|-
+
-
| Cisco IP Phone 7941G&nbsp;<br>
+
-
| Cisco IP Phone 7941G<br>
+
-
| Cisco IP Phone 7941G-GE <br>
+
-
|-
+
-
| Cisco IP Phone 7941G-GE<br>
+
-
| Cisco IP Phone 7941G-GE <br>
+
-
| Cisco IP Phone 7942G<br>
+
-
|-
+
-
| Cisco IP Phone 7942G&nbsp;<br>
+
-
| Cisco IP Phone 7942G<br>
+
-
| Cisco IP Phone 7945G <br>
+
-
|-
+
-
| Cisco IP Phone 7945G&nbsp;<br>
+
-
| Cisco IP Phone 7945G <br>
+
-
| Cisco IP Phone 7961G<br>
+
-
|-
+
-
| Cisco IP Phone 7961G&nbsp;<br>
+
-
| Cisco IP Phone 7961G <br>
+
-
| Cisco IP Phone 7961G-GE<br>
+
-
|-
+
-
| Cisco IP Phone 7961G-GE&nbsp;<br>
+
-
| Cisco IP Phone 7961G-GE &nbsp;<br>
+
-
| Cisco IP Phone 7962G&nbsp;<br>
+
-
|-
+
-
| Cisco IP Phone 7962G&nbsp;<br>
+
-
| Cisco IP Phone 7962G&nbsp;<br>
+
-
| Cisco IP Phone 7965G <br>
+
-
|-
+
-
| Cisco IP Phone 7965G&nbsp;<br>
+
-
| Cisco IP Phone 7965G<br>
+
-
| Cisco IP Phone 7970G &nbsp;<br>
+
-
|-
+
-
| Cisco IP Phone 7970G<sup>3</sup><br>
+
-
| Cisco IP Phone 7970G <br>
+
-
| Cisco IP Phone 7971G-GE<br>
+
-
|-
+
-
| Cisco IP Phone 7971G-GE&nbsp;<br>
+
-
| Cisco IP Phone 7971G-GE <br>
+
-
| Cisco IP Phone 7975G <br>
+
-
|-
+
-
| Cisco IP Phone 7975G<sup>3</sup><br>
+
-
| Cisco IP Phone 7975G <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 8961&nbsp;<br>
+
-
| Cisco IP Phone 8961<br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 9951&nbsp;<br>
+
-
| Cisco IP Phone 9951 <br>
+
-
| <br>
+
-
|-
+
-
| Cisco IP Phone 9971<br>
+
-
| Cisco IP Phone 9971<br>
+
-
| <br>
+
-
|}
+
-
 
+
-
1. Supported on Phone Firmware Version 9.3.1 and later versions only.<br>2. CTI control of 7931 phones is not allowed if the configuration parameter Outbound Call Rollover is set to Rollover value.<br>3. Compatible with Cisco TelePresence Manager.<br>4. Refer to [http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtk62430 CSCtk62430] for more information and workaround.<br>5.&nbsp;Please refer to Cisco Unified CCX Solution Reference Network Design Guide at [http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html] for &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; more details on supported Cisco IP Phones over VPN.
+
-
 
+
-
<br>'''Note:&nbsp;'''The Cisco Mobile Supervisor application is withdrawn from the Cisco App Store. Cisco does not provide support for Cisco Mobile Supervisor deployments.<br><br>
+
-
 
+
-
= Cisco Telepresence Software<br>  =
+
-
 
+
-
{| width="600" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
| nowrap="nowrap" | See compatibility&nbsp;information for Cisco&nbsp;TelePresence System&nbsp;available at&nbsp;[http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html http://www.cisco.com/en/US/products/ps8332/products_device_support_tables_list.html] for&nbsp;supported Cisco Unified CM releases.<sup></sup><br>
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
= System<br>  =
+
-
 
+
-
{| width="1200" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="col" rowspan="2" | Cisco VPN Client for Desktop Clients <br>
+
-
! bgcolor="#D3D3D3" scope="col" rowspan="2" | Historical/Config Database<br>
+
-
! bgcolor="#D3D3D3" scope="col" rowspan="2" | Security/Antivirus Software <br>
+
-
! bgcolor="#D3D3D3" scope="col" colspan="2" | Serviceability<br>
+
-
|-
+
-
! bgcolor="#E6E6FA" scope="col" | Network Management<br>
+
-
! bgcolor="#E6E6FA" scope="col" | Real Time Monitoring Tool (RTMT) Plugin<br>
+
-
|-
+
-
|
+
-
*4.6.02.0011
+
-
*5.0.01.0600
+
-
 
+
-
| IBM Informix Dynamic Server (Installed by Unified CCX 8.5(1) Installer)<br>
+
-
| Cisco Security Agent (CSA) is installed by Unified CCX 8.5(1)Installer<br>
+
-
|
+
-
*Campus Manager 4.0 (EOS)
+
-
*CiscoWorks Resource Manager Essentials 4.0
+
-
*CiscoWorks IPCOM 1.0
+
-
*CiscoWorks CUOM 2.0<br>
+
-
 
+
-
|
+
-
*8.7(004.uccx.001)
+
-
*RTMT Plugin version: 8.71(000)&nbsp;
+
-
 
+
-
|}
+
-
 
+
-
<br>
+
-
 
+
-
== Java Versions<br>  ==
+
-
 
+
-
{| width="600" cellspacing="1" cellpadding="1" border="1"
+
-
|-
+
-
! bgcolor="#D3D3D3" scope="col" | CAD, CAD-BE, CDA, CSD<br>
+
-
! bgcolor="#D3D3D3" scope="col" | Server<br>
+
-
|-
+
-
|
+
-
*JRE 1.6.0_20
+
-
 
+
-
| Sun JRE 1.6.0_20
+
-
*Custom Classes/SDK
+
-
*Real-Time Reporting<br>
+
-
 
+
-
|}
+
-
 
+
-
= Supported Languages<br>  =
+
-
 
+
-
{| border="1" cellspacing="1" cellpadding="1" width="1200"
+
-
|-
+
-
! width="60" scope="col" bgcolor="#d3d3d3" | <br>
+
-
! bgcolor="#d3d3d3" width="95" scope="col" |
+
-
ASR Grammar for workflow steps<br>
+
-
 
+
-
! bgcolor="#d3d3d3" width="95" scope="col" | CAD/CSD Supported Languages<br>
+
-
! bgcolor="#d3d3d3" width="95" scope="col" | Cisco IP Phone Agent Supported Languages<br>
+
-
! bgcolor="#d3d3d3" width="95" scope="col" | Historical Reporting Client
+
-
! bgcolor="#d3d3d3" width="95" scope="col" | IVR Prompts<br>
+
-
! bgcolor="#d3d3d3" width="95" scope="col" | TTS
+
-
! bgcolor="#d3d3d3" width="95" scope="col" | VXML Grammar
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Arabic<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| align="center" rowspan="29" nowrap="nowrap" valign="middle" | Dependent on what you install from TTS vendor<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>
+
-
| align="center" rowspan="29" valign="middle" | Dependent on what you install from MRCP<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Canadian French
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Cantonese<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Cantonese<br>HongKong
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Chinese<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Czech<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Danish<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Dutch<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | English <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
(GB, US)
+
-
 
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>(AU, CA, GB, US)<br>
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Finnish<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | French<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes<br><br>
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | German<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Hebrew<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes (IL)
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Hungarian<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Italian<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Japanese<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes (Katakana)
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Korean<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Malay<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Chinese<br>Mandarin<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes and also Mandarin (Taiwan)
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Norwegian<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No<br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Polish<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Portuguese<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes (Brazilian)
+
-
| bgcolor="#90EE90" align="center" | Yes (Brazilian)
+
-
| bgcolor="#90EE90" align="center" | Yes (Brazilian)
+
-
| bgcolor="#90EE90" align="center" | Yes (Brazilian)
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Russian<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Simplified Chinese
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Spanish<br>
+
-
| bgcolor="#90EE90" align="center" | Yes <br>
+
-
(CO, ES, MX)
+
-
 
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes<br> (CO, ES, MX, US)
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Swedish<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Thai<br>
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Traditional Chinese
+
-
| bgcolor="#FFB6C1" align="center" | No <br>
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
|-
+
-
! bgcolor="#d3d3d3" scope="row" | Turkish<br>  
+
-
| bgcolor="#FFB6C1" align="center" | No <br>  
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
| bgcolor="#FFB6C1" align="center" | No
+
-
| bgcolor="#90EE90" align="center" | Yes
+
-
|}
+

Latest revision as of 22:23, 15 September 2017


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