Unified CCE Software Compatibility Matrix for 8.5(x) - Revision history

Davwats2: 1 revision

2013-04-11T13:57:12Z

1 revision

← Older revision

Revision as of 13:57, 11 April 2013

Kseiden: Add RSM 9.1 compatiblity

2013-04-11T13:35:22Z

Add RSM 9.1 compatiblity

← Older revision		Revision as of 13:35, 11 April 2013
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		+	'''Go to:''' [[Guidelines to Edit the Compatibility Matrix for Unified CCE\|'''Guidelines to Edit the Compatibility Matrix for Unified CCE''']]
		+
	'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]		'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]

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	\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)		\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)
	\| valign="top" \|		\| valign="top" \|
-	9.1(x)<br>	+	9.1(x)<br>

	9.0(x)		9.0(x)
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	\| valign="top" \|		\| valign="top" \|
-	9.0(1)<br>8.5(2)<br>8.5(1)	+	9.1(1)<br>9.0(1)<br>8.5(2)<br>8.5(1)

	\| valign="top" \|		\| valign="top" \|
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	\| valign="top" \| 8.5(3)		\| valign="top" \| 8.5(3)
-	\| valign="top" \| 8.5(5)<span ~~style="white-space: pre"~~ class="Apple-tab-span"> </span>	+	\| valign="top" \| 8.5(5)<span class="Apple-tab-span" style="white-space: pre"> </span>
	\| valign="top" \| 8.5(3) - Requires CCE 8.5(3)		\| valign="top" \| 8.5(3) - Requires CCE 8.5(3)
	\|-		\|-
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	\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)		\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)
	\| valign="top" \|		\| valign="top" \|
-	9.1(x)<br>	+	9.1(x)<br>

	9.0(x)		9.0(x)
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	CRM for Microsoft Dynamics CRM <br>7.5(2)<br>1.1 (2)		CRM for Microsoft Dynamics CRM <br>7.5(2)<br>1.1 (2)

-	\| valign="top" \| 9.0(1)<br>8.5(1)<br>8.0(x)	+	\| valign="top" \| 9.1(1)<br>9.0(1)<br>8.5(1)<br>8.0(x)
	\| valign="top" \| 8.5(x)		\| valign="top" \| 8.5(x)
	\| valign="top" \| 8.5(x)		\| valign="top" \| 8.5(x)
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	\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)		\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)
	\| valign="top" \|		\| valign="top" \|
-	9.1(x)<br>	+	9.1(x)<br>

	9.0(x)		9.0(x)
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	CRM for Microsoft Dynamics CRM <br>7.5(2)<br>1.1 (2)		CRM for Microsoft Dynamics CRM <br>7.5(2)<br>1.1 (2)

-	\| valign="top" \| 9.0(1)<br>8.5(1)<br>8.0(x)<br>1.0(2)	+	\| valign="top" \| 9.1(1)<br>9.0(1)<br>8.5(1)<br>8.0(x)<br>1.0(2)
	\| valign="top" \| 8.5(x)		\| valign="top" \| 8.5(x)
	\| <br>		\| <br>
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	\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)		\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)
	\| valign="top" \|		\| valign="top" \|
-	9.1(x)	+	9.1(x)

	9.0(x)		9.0(x)
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	CRM for Microsoft Dynamics CRM <br>7.5(2)<br>1.1 (2)		CRM for Microsoft Dynamics CRM <br>7.5(2)<br>1.1 (2)

-	\| valign="top" \| 9.0(1)<br>8.5(1)<br>8.0(x)<br>1.0(2)	+	\| valign="top" \| 9.1(1)<br>9.0(1)<br>8.5(1)<br>8.0(x)<br>1.0(2)
	\| valign="top" \| 8.5(x)		\| valign="top" \| 8.5(x)
	\| <br>		\| <br>

Dosproul at 18:27, 18 March 2013

2013-03-18T18:27:26Z

← Older revision		Revision as of 18:27, 18 March 2013
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-	~~'''Go to:''' [[Guidelines to Edit the Compatibility Matrix for Unified CCE\|'''Guidelines to Edit the Compatibility Matrix for Unified CCE''']]~~
-
	'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]		'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]

Dosproul: 1 revision

2013-03-18T18:26:11Z

1 revision

← Older revision

Revision as of 18:26, 18 March 2013

Calogue at 02:57, 15 March 2013

2013-03-15T02:57:31Z

← Older revision		Revision as of 02:57, 15 March 2013
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		+	'''Go to:''' [[Guidelines to Edit the Compatibility Matrix for Unified CCE\|'''Guidelines to Edit the Compatibility Matrix for Unified CCE''']]
		+
	'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]		'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]

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	\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)		\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)
	\| valign="top" \|		\| valign="top" \|
		+	9.1(x)<br>
		+
	9.0(x)		9.0(x)

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	\| valign="top" \| 8.5(3)		\| valign="top" \| 8.5(3)
-	\| valign="top" \| 8.5(5)<span ~~class="Apple-tab-span"~~ style="white-space: pre"> </span>	+	\| valign="top" \| 8.5(5)<span style="white-space: pre" class="Apple-tab-span"> </span>
	\| valign="top" \| 8.5(3) - Requires CCE 8.5(3)		\| valign="top" \| 8.5(3) - Requires CCE 8.5(3)
	\|-		\|-
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	\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)		\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)
	\| valign="top" \|		\| valign="top" \|
		+	9.1(x)<br>
		+
	9.0(x)		9.0(x)

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	\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)		\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)
	\| valign="top" \|		\| valign="top" \|
		+	9.1(x)<br>
		+
	9.0(x)		9.0(x)

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	\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)		\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)
	\| valign="top" \|		\| valign="top" \|
		+	9.1(x)
		+
	9.0(x)		9.0(x)

Dosproul at 16:29, 11 March 2013

2013-03-11T16:29:33Z

← Older revision		Revision as of 16:29, 11 March 2013
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-	~~'''Go to:''' [[Guidelines to Edit the Compatibility Matrix for Unified CCE\|'''Guidelines to Edit the Compatibility Matrix for Unified CCE''']]~~
-
	'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]		'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]

Dosproul: 1 revision

2013-03-11T16:27:59Z

1 revision

← Older revision

Revision as of 16:27, 11 March 2013

Kseiden at 21:31, 8 March 2013

2013-03-08T21:31:00Z

← Older revision		Revision as of 21:31, 8 March 2013
Line 1:		Line 1:
		+	'''Go to:''' [[Guidelines to Edit the Compatibility Matrix for Unified CCE\|'''Guidelines to Edit the Compatibility Matrix for Unified CCE''']]
		+
	'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]		'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]

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	\| valign="top" \| 8.5(3)		\| valign="top" \| 8.5(3)
-	\| valign="top" \| 8.5(5)<span ~~style="white-space: pre"~~ class="Apple-tab-span"> </span>	+	\| valign="top" \| 8.5(5)<span class="Apple-tab-span" style="white-space: pre"> </span>
	\| valign="top" \| 8.5(3) - Requires CCE 8.5(3)		\| valign="top" \| 8.5(3) - Requires CCE 8.5(3)
	\|-		\|-
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	CAD<br>8.5		CAD<br>8.5

-	CTI OS Server<br>8.5(1)<br>8.0(x)<br>7.5(x)	+	CTI OS Server<br>8.5(x)<br>8.0(x)<br>7.5(x)

	\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)		\| valign="top" \| 8.5(x)<br>8.0(x)<br>7.5(x)
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	Unified CCE 8.5(x) Notes <br>		Unified CCE 8.5(x) Notes <br>

-	#Outbound Option SIP Dialer: <br>Supports 28xx, 38xx, AS5350xm, and AS5400xm gateways with a PVDM2 DSP card <br>Supports ISR G2 gateways (29xx and 39xx) with PVDM3 DSP card <br>When needed for design, requires Cisco Unified SIP Proxy Version 8.5(1) or later<br>Supports IOS Release 15.1(x)T <br>CUBE cannot be used as a SIP proxy for the SIP dialer. However, CUBE is allowed between the Gateways and rest of UCCE/ICM solution only when implementing MediaSense. Please reference the MediaSense SRND for full implementation details.	+	#Outbound Option SIP Dialer: <br>Supports 28xx, 38xx, AS5350xm, and AS5400xm gateways with a PVDM2 DSP card <br>Supports ISR G2 gateways (29xx and 39xx) with PVDM3 DSP card <br>When needed for design, requires Cisco Unified SIP Proxy Version 8.5(1) or later<br>Supports IOS Release 15.1(x)T <br>CUBE cannot be used as a SIP proxy for the SIP dialer. However, CUBE is allowed between the Gateways and rest of UCCE/ICM solution only when implementing MediaSense. Please reference the MediaSense SRND for full implementation details.
-	#Unified Communications Manager 8.5(x) is supported with a Unified CCE 8.5(x) Peripheral Gateway (PG) only.	+	#Unified Communications Manager 8.5(x) is supported with a Unified CCE 8.5(x) Peripheral Gateway (PG) only.
-	#Unified CCE 8.5(x) Central Controller supports PGs running at the following versions for backward compatibility during upgrade: 7.5(x) and 8.0(x). For UCM compatibility for these PGs, see the UCM Compatibility Guide.	+	#Unified CCE 8.5(x) Central Controller supports PGs running at the following versions for backward compatibility during upgrade: 7.5(x) and 8.0(x). For UCM compatibility for these PGs, see the UCM Compatibility Guide.
-	#Cisco Unified CRM Connector for PeopleSoft, Salesforce and Microsoft Dynamics CRM supports 7.5(2).	+	#Cisco Unified CRM Connector for PeopleSoft, Salesforce and Microsoft Dynamics CRM supports 7.5(2).
-	#Agent Greeting requires at least Unified CM 8.5(1), CTI OS Desktop 8.5(1), CVP 8.5(1), and a supported IP Phone. Whisper Announcement requires at least Unified CM 8.5(1), CVP 8.5(1), and a supported IP Phone. See Agent Greeting/Whisper Announcement IP Phone Support and see the following notes for specific requirements for Mobile Agents and Parent/Child deployments.	+	#Agent Greeting requires at least Unified CM 8.5(1), CTI OS Desktop 8.5(1), CVP 8.5(1), and a supported IP Phone. Whisper Announcement requires at least Unified CM 8.5(1), CVP 8.5(1), and a supported IP Phone. See Agent Greeting/Whisper Announcement IP Phone Support and see the following notes for specific requirements for Mobile Agents and Parent/Child deployments.
-	#Agent Greeting for Mobile Agents or Parent/Child requires at least Unified CCE 8.5(2), Unified CM 8.5(1) SU2, CTI OS Desktop 8.5(2), CVP 8.5(1) ES4, and a supported IP phone for local (non-mobile) agents. See IP Phone Support.	+	#Agent Greeting for Mobile Agents or Parent/Child requires at least Unified CCE 8.5(2), Unified CM 8.5(1) SU2, CTI OS Desktop 8.5(2), CVP 8.5(1) ES4, and a supported IP phone for local (non-mobile) agents. See IP Phone Support.
-	#Whisper Announcement for Mobile Agent requires at least Unified CCE 8.5(2), Unified CM 8.5(1) SU2, CTI OS Desktop 8.5(2), CVP 8.5(1) ES4, and a supported IP phone for local (non-mobile) agents. See IP Phone Support.	+	#Whisper Announcement for Mobile Agent requires at least Unified CCE 8.5(2), Unified CM 8.5(1) SU2, CTI OS Desktop 8.5(2), CVP 8.5(1) ES4, and a supported IP phone for local (non-mobile) agents. See IP Phone Support.
-	#Whisper Announcement in a Parent/Child deployment requires at least Unified CCE 8.5(2), Unified CM 8.5(1) SU2, CTI OS Desktop 8.5(2), UCCX 8.5SU1 + ciscouccx.851SU1agentwhisper.cop.sgn, and a supported IP phone for local (non-mobile) agents. See IP Phone Support.	+	#Whisper Announcement in a Parent/Child deployment requires at least Unified CCE 8.5(2), Unified CM 8.5(1) SU2, CTI OS Desktop 8.5(2), UCCX 8.5SU1 + ciscouccx.851SU1agentwhisper.cop.sgn, and a supported IP phone for local (non-mobile) agents. See IP Phone Support.
-	#Unified CCMP 8.5(1), which is supported on Microsoft Windows 2003 is compatible with Unified CCE 8.5(1).  Unified CCMP 8.5(2) and 8.5(3), which are supported on Microsoft Windows 2008, are compatible with Unified CCE 8.5(x).	+	#Unified CCMP 8.5(1), which is supported on Microsoft Windows 2003 is compatible with Unified CCE 8.5(1).  Unified CCMP 8.5(2) and 8.5(3), which are supported on Microsoft Windows 2008, are compatible with Unified CCE 8.5(x).
	#The PG, CTI Server, and CTI OS server versions must all be at the same version. Additionally, the PG, CTI Server, CTI OS Server, and CTI OS desktop versions cannot be higher than the Central Controller version.<br>		#The PG, CTI Server, and CTI OS server versions must all be at the same version. Additionally, the PG, CTI Server, CTI OS Server, and CTI OS desktop versions cannot be higher than the Central Controller version.<br>

Dosproul at 18:48, 6 March 2013

2013-03-06T18:48:03Z

← Older revision		Revision as of 18:48, 6 March 2013
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-	~~'''Go to:''' [[Guidelines to Edit the Compatibility Matrix for Unified CCE\|'''Guidelines to Edit the Compatibility Matrix for Unified CCE''']]~~
-
	'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]		'''Go to:''' [[Compatibility Matrix for Unified CCE\|'''Compatibility Matrix for Unified CCE''']]

Dosproul: 1 revision

2013-03-06T18:46:55Z

1 revision

← Older revision

Revision as of 18:46, 6 March 2013