Understanding Data Discrepancy between Different Cisco Unified CCX Reports
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! '''Recommended Action''' | ! '''Recommended Action''' | ||
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| - | Click [http:// | + | Click [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/troubleshooting/guide/Discrepancies_UnifiedCCX_Reports.pdf here] to know the legitimate discrepancies between different Unified CCX reports. |
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! '''Release''' | ! '''Release''' | ||
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[[Category:Unified CCX, Release 7.0]] | [[Category:Unified CCX, Release 7.0]] | ||
| + | [[Category:Unified CCX, Release 8.0]] | ||
| + | [[Category:Unified CCX, Release 8.5]] | ||
Latest revision as of 10:39, 26 November 2010
Understanding Data Discrepancy between Different Cisco Unified CCX Reports
| Problem Summary | Discrepancies between HR, RTR, CSD, and other Unified CCX reports are not clearly stated in a document. |
|---|---|
| Error Message | None. |
| Possible Cause | These differences are not limitations of the product but are the inherent differences in the way these various reports were designed and are intended to work. |
| Recommended Action |
Click here to know the legitimate discrepancies between different Unified CCX reports. |
| Release | Release 7.0(1) |
| Associated CDETS # | None. |
