Understanding Data Discrepancy between Different Cisco Unified CCX Reports

From DocWiki

(Difference between revisions)
Jump to: navigation, search
(Understanding Data Discrepancy between Different Cisco Unified CCX Reports)
Line 14: Line 14:
! '''Recommended Action'''
! '''Recommended Action'''
|  
|  
-
Click [http://zed.cisco.com/confluence/download/attachments/332827834/Discrepancies_UnifiedCCX_Reports.pdf here] to know the legitimate discrepancies between different Unified CCX reports.
+
Click [http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/troubleshooting/guide/Discrepancies_UnifiedCCX_Reports.pdf here] to know the legitimate discrepancies between different Unified CCX reports.
|-
|-
! '''Release'''
! '''Release'''

Revision as of 03:49, 30 July 2010

Understanding Data Discrepancy between Different Cisco Unified CCX Reports

Problem Summary Discrepancies between HR, RTR, CSD, and other Unified CCX reports are not clearly stated in a document.
Error Message None.
Possible Cause These differences are not limitations of the product but are the inherent differences in the way these various reports were designed and are intended to work.
Recommended Action

Click here to know the legitimate discrepancies between different Unified CCX reports.

Release Release 7.0(1)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

Personal tools