Unable to make any Cisco Unified CCX configuration changes
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== Unable to make any Cisco Unified CCX configuration changes == | == Unable to make any Cisco Unified CCX configuration changes == | ||
Latest revision as of 18:41, 18 December 2009
Unable to make any Cisco Unified CCX configuration changes
| Problem Summary | When trying to save Cisco Unified CCX configuration changes, Cisco Unified CCX Administration shows an error message. |
|---|---|
| Error Message | There was an error reading/updating the database. Please contact your administrator. |
| Possible Cause | All "Cisco Unified CCX SQL Server - Config" services need to be IN-SERVICE in order to make Cisco Unified CCX configuration changes. If one or more services are down, no Cisco Unified CCX configuration update is allowed. |
| Recommended Action |
Check the state of all "Cisco Unified CCX SQL Server - Config" services in the cluster. If a service is stopped, start it. Make sure the "Cisco Unified CCX Config datastore" component is activated. |
| Release | Release 7.0(1) |
| Associated CDETS # | None. |
