Unable to Log in to Cisco Unified Real-Time Monitoring Tool
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Unable to Login to Cisco Unified Real-Time Monitoring Tool
| Problem Summary | Unable to Login to Cisco Unified Real-Time Monitoring Tool on the Unified CCX Server. |
|---|---|
| Error Message | Access is denied. Please make sure username, password and IP Address are correct. |
| Possible Cause | Username, password or IP Address of the server may be incorrect. |
| Recommended Action | Make sure that the Credentials used for login to RTMT on the UCCX server are the Application Administration credentials that you give during the install and used for the first time login to Unified CCX Administration. |
| Release | Release 8.0(1) |
| Associated CDETS # | None |