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2010-04-09T15:21:01Z

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Srib: New page: == UCM Telephony SS in partial service after fall back to Node1 == {| border="1" |- ! '''Problem Summary''' | UCM Telephony SS in partial service on a Node |- ! '''Error Message''' | Unif...

2010-01-30T00:43:00Z

New page: == UCM Telephony SS in partial service after fall back to Node1 == {| border="1" |- ! '''Problem Summary''' | UCM Telephony SS in partial service on a Node |- ! '''Error Message''' | Unif...

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== UCM Telephony SS in partial service after fall back to Node1 ==

{| border="1"
|-
! '''Problem Summary'''
| UCM Telephony SS in partial service on a Node
|-
! '''Error Message'''
| Unified CCX Engine -> Unified CM Telephony subsystem is in partial service on a node.
<br>Calls receive busy tone when that node is made the publisher.
<br>Engine restart on that node does not fix this problem
|-
! '''Possible Cause'''
| During the initial HA setup, there may have been an error in creating a JTAPI user on that node due to such a JTAPI user already existing in CUCM. So the set of CTI ports for a call control group may not have been created on that node.
|-
! '''Recommended Action'''
| Delete the call control group from this node and see if the Unified CM Telelphony SS should comes into service.
|-
! '''Release'''
| Release 8.0(1) onwards
|-
! '''Associated CDETS #'''
|
|-
|}

[[Category:Unified CCX, Release 8.0]]

UCM Telephony SS in partial service on a node - Revision history

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Srib: New page: == UCM Telephony SS in partial service after fall back to Node1 == {| border="1" |- ! '''Problem Summary''' | UCM Telephony SS in partial service on a Node |- ! '''Error Message''' | Unif...