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2010-04-09T15:21:01Z

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Srib: New page: == UCM Telephony SS Out Of Service - DB_ACCESS_ERROR == {| border="1" |- ! '''Problem Summary''' | UCM Telephony SS Out Of Service - DB_ACCESS_ERROR |- ! '''Error Message''' | 2505: Mar ...

2010-03-10T05:12:01Z

New page: == UCM Telephony SS Out Of Service - DB_ACCESS_ERROR == {| border="1" |- ! '''Problem Summary''' | UCM Telephony SS Out Of Service - DB_ACCESS_ERROR |- ! '''Error Message''' | 2505: Mar ...

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== UCM Telephony SS Out Of Service - DB_ACCESS_ERROR ==

{| border="1"
|-
! '''Problem Summary'''
| UCM Telephony SS Out Of Service - DB_ACCESS_ERROR
|-
! '''Error Message'''
| 2505: Mar 08 23:21:35.162 IST %MIVR-SS_TEL-3-ModuleRunTimeFailure:Run-time Failure: Module Name=Unified CM Telephony Subsystem,Module Run-time Failure Cause=8,Module Failure Name=ALL_JTAPI_TRIGGERS,Module Failure Message=com.cisco.config.ConfigException: DB_ACCESS_ERROR; nested exception is:
|-
! '''Possible Cause'''
| JTAPI Subsystem had issues during DB access while reading config objects.
|-
! '''Recommended Action'''
|
If you find JTAPI SS out of service and also see DB_ACCESS_ERROR when JTAPI SS attempts to read a config object then please escalate to UCCX DB team.
|-
! '''Release'''
| Release 8.0(1) and Release 7.0(1)
|-
! '''Associated CDETS #'''
| None
|-
|}

[[Category:Unified CCX, Release 8.0]]
[[Category:Unified CCX, Release 7.0]]

UCM Telephony SS Out Of Service - DB ACCESS ERROR - Revision history

Cchetty: 1 revision

Srib: New page: == UCM Telephony SS Out Of Service - DB_ACCESS_ERROR == {| border="1" |- ! '''Problem Summary''' | UCM Telephony SS Out Of Service - DB_ACCESS_ERROR |- ! '''Error Message''' | 2505: Mar ...