UCM Telephony SS Out Of Service - DB ACCESS ERROR
From DocWiki
(Difference between revisions)
Srib (Talk)
(New page: == UCM Telephony SS Out Of Service - DB_ACCESS_ERROR == {| border="1" |- ! '''Problem Summary''' | UCM Telephony SS Out Of Service - DB_ACCESS_ERROR |- ! '''Error Message''' | 2505: Mar ...)
Newer edit →
(New page: == UCM Telephony SS Out Of Service - DB_ACCESS_ERROR == {| border="1" |- ! '''Problem Summary''' | UCM Telephony SS Out Of Service - DB_ACCESS_ERROR |- ! '''Error Message''' | 2505: Mar ...)
Newer edit →
Revision as of 05:12, 10 March 2010
UCM Telephony SS Out Of Service - DB_ACCESS_ERROR
| Problem Summary | UCM Telephony SS Out Of Service - DB_ACCESS_ERROR |
|---|---|
| Error Message | 2505: Mar 08 23:21:35.162 IST %MIVR-SS_TEL-3-ModuleRunTimeFailure:Run-time Failure: Module Name=Unified CM Telephony Subsystem,Module Run-time Failure Cause=8,Module Failure Name=ALL_JTAPI_TRIGGERS,Module Failure Message=com.cisco.config.ConfigException: DB_ACCESS_ERROR; nested exception is: |
| Possible Cause | JTAPI Subsystem had issues during DB access while reading config objects. |
| Recommended Action |
If you find JTAPI SS out of service and also see DB_ACCESS_ERROR when JTAPI SS attempts to read a config object then please escalate to UCCX DB team. |
| Release | Release 8.0(1) and Release 7.0(1) |
| Associated CDETS # | None |
