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UCCX CLI log collection - Revision history
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Sakkumar at 17:57, 24 November 2009
2009-11-24T17:57:10Z
<p></p>
<p><b>New page</b></p><div><h2> UCCX CLI log collection </h2><br />
<table border="1"><br />
<br />
{| border="1"<br />
|-<br />
! '''Problem Summary'''<br />
| Collection of UCCX CLI logs for troubleshooting UCCX CLI issues.<br />
|-<br />
! '''Error Message'''<br />
| NA<br />
|-<br />
! '''Possible Cause'''<br />
| NA<br />
|-<br />
! '''Recommended Action'''<br />
| <br />
# Launch RTMT and login using application user credentials<br />
# Go to “Trace & Log Central” -> “Collect files”<br />
# Select the following UCCX services<br />
## Cisco Unified CCX CLI<br />
# Select the following UCOS services<br />
## Cisco ControlCenter CLI<br />
## IPT Platform CLI Logs<br />
# Pull out the logs by clicking “Finish”<br />
<br />
All logs are turned on by default and are located at<br />
platform/log/cli*.log<br />
uccx/log/MCLI/*<br />
File outputs by command are generated at - <br />
uccx/cli/*<br />
<br />
|-<br />
! '''Release'''<br />
| Release 8.0(1)<br />
|-<br />
! '''Associated CDETS #'''<br />
| <br />
|-<br />
|}<br />
<br />
<br />
[[Category:Unified CCX, Release 8.0]]</div>
Sakkumar