UCCE Browsers

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This information addresses UCCE-specific browser interfaces such as Web-setup and Agent Re-skilling. <br> See separate pages for options such as [http://docwiki.cisco.com/wiki/Cisco_Unified_Intelligence_Center_Browsers [CUIC]], WIM, EIM and Finesse. <br>
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Beginning in Release 10.0, browser support is defined at the solution level and this page will be removed. For information about browser support for all Contact Center Enterprise components, see the Compatibility Matrix.  For Release 10.0, the information is found here: http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0%28x%29#UCCE_Release_10.0..281.29_Supported_Browsers
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= UCCE Release 9.X.(x) Supported Browsers  =
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'''Internet Explorer 9.0'''
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There are no known defects with this browser.
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= UCCE Release 9.X.(x) Non-supported Browsers =
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'''All others'''
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==Defects==
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*Unified ICM-CCE-CCH Diagnostic Framework Portico
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:When selecting any of the logs or traces, the right pane is not updated with the information. Instead, "Processing Request..." is displayed and never removed
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:Using a developer tool, you can see a java error:
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:: Uncaught TypeError: Property 'childNodes' of object #<Element> is not a function (GetMenu:678)
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: the code for that line is
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::if( xmlNode.childNodes(i).nodeName != "dp:Schema" )
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: <element>.childNodes returns an array. Parenthesis are not the way to specify an item in an array; you need to use brackets. Replacing childNodes(i) with childNodes[i] should fix the issue (note that this error in the code is throughout the javascript for the page).
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= UCCE Release 8.5.(x) Supported Browsers =
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'''Internet Explorer 7.0'''
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'''Internet Explorer 8.0'''
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There are no known defects with these browsers.
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= UCCE Release 8.5.(x)  Non-supported Browsers =
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'''All others'''
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There are no known defects with these browsers.
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= Definitions and Terminology =
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'''Supported''': Tested and supported by Cisco TAC
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'''Non-supported''': This browser is not formally included in the Cisco testing process and errors in this browser will not be troubleshooted by TAC. If you do use this browser, then we encourage you to report defects by editing this page (Log in with your cisco.com account and then click edit).
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[[Category:Contact_Center]] [[Category:Voice_and_Unified_Communications]] [[Category:Unified_Contact_Center_Enterprise]]
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Latest revision as of 14:54, 14 February 2014

Beginning in Release 10.0, browser support is defined at the solution level and this page will be removed. For information about browser support for all Contact Center Enterprise components, see the Compatibility Matrix. For Release 10.0, the information is found here: http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0%28x%29#UCCE_Release_10.0..281.29_Supported_Browsers

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