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Revision as of 19:46, 21 July 2010 (view source) Wadegong (Talk | contribs) (→Reporting Configuration) ← Older edit		Revision as of 19:52, 21 July 2010 (view source) Wadegong (Talk | contribs) (→Reporting Configuration) Newer edit →
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	==== License Management ====		==== License Management ====
	==== Reporting Configuration ====		==== Reporting Configuration ====
		+	* [[Reporting Configuration: Configure LDAP/AD]]
		+
	== Configure LDAP (Active Directory) for user authentication ==		== Configure LDAP (Active Directory) for user authentication ==

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Revision as of 19:52, 21 July 2010

Back: Troubleshooting Unified Intelligence Center

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The following tips were added by Cisco Documentation:

Contents 1 Installation 2 System 3 Reporting 3.1 Accessibility 3.2 Charts and Gauges 3.3 Dashboards 3.4 Data Sources 3.5 Report Definitions 3.6 Reports 3.7 Schedules 3.8 Security Center 3.9 User Interface and Sign on 3.10 Value Lists and Collections 4 Administration (OAMP) 4.1 Admin User Management 4.2 Command Line Interface 4.3 Control Center 4.4 Device Configuration 4.5 License Management 4.6 Reporting Configuration 4.7 Configure LDAP (Active Directory) for user authentication 4.7.1 Log and Trace Settings 4.7.2 RTMT 4.7.3 SNMP 4.7.4 Unified CCE User Integration

Installation

• Installation: Locating Installation Log Files

System

• System: Checking Replication Status
• System: Checking the status of services
• System: Deleting the NTP Server in Cisco Unified OS Administration
• System: Low Disk Space error at login to the Administation application
• System: Two Users on the Same Client Must use Different Browsers

Reporting

Accessibility

• Accessibility: Selecting items on a dropdown using the keyboard
• Accessibility: JAWS Screenreader and Category "trees"
• Accessibility: JAWS Screenreader Shortens Button Names to First Letter

Charts and Gauges

• Charts and Gauges: Gauge value update failed. The footer is null or not a number.
• Charts and Gauges: Printing
• Charts and Gauges: The Report View is Blank
• Charts and Gauges: The Chart Save Fails
• Charts and Gauges: Unexpected JavaScript exception

Dashboards

• Dashboards: Creating URL Items with Invalid URLs

Data Sources

• Data Sources: Causes of database connection failure

Report Definitions

• Report Definitions: Changing Display Name does not Change Display Name in the Report View

Reports

• Reports: Export Errors
• Reports: Field content in wrapping in grid view
• Reports: Import button is disabled
• Reports: Import errors
• Reporting: Right-click on field in Grid Editor does not work
• Reporting: Running reports that span daylight savings time changes
• Reporting: Super Header does not appear in the report viewer
• Reporting: The Imported Report is Associated with the Wrong Data Source

Schedules

• Schedules: A scheduled job is unable to process at the scheduled time
• Schedules: The Schedule option is disabled when I right-click a report name
• Schedules: I do not see all scheduled reports on the Schedule List page

Security Center

• Security Center: Updating User Roles

User Interface and Sign on

Value Lists and Collections

• Value Lists and Collections: Cannot refresh value list

Administration (OAMP)

Admin User Management

Command Line Interface

Control Center

Device Configuration

License Management

Reporting Configuration

• Reporting Configuration: Configure LDAP/AD

Configure LDAP (Active Directory) for user authentication

Problem Summary	To Configure LDAP server for CUIC .
Sample parameters	Various
Tips	The report of view is incorrect or incomplete
Recommended Action	Make sure the report opens successfully in Unified IC. Edit it until it does. Then try to export it. If the problem persists, collect the log file.
Release	Release 8.0(1)
Associated CDETS #	None

Host Address for Active Directory Server: 192.168.1.2 port: 389 "Use SSL" is not checked Host Address for Redundant Active Directory Server: Manager Distinguished Name: CN=Administrator, CN=Users, DC=myCompany, DC=com Manager Password: <password for user administrator> User Search Base: CN=Users, DC=myCompany, DC=com Attribute for User ID: sAMAccountName

Sample value 2 for Manager Distinguished Name: CN=user1,OU=icm8,OU=UCCE80,OU=Cisco_ICM_domain,DC=UCCE80,DC=cisco,DC=com Sample value 3 for Manager Distinguished Name: CN=testuser,OU=Employees,OU=Cisco Users,DC=cisco,DC=com

Tip 1: The values of OU could be case sensitive. Tip 2: The max number of characters cannot exceed 85

Log and Trace Settings

RTMT

SNMP

Unified CCE User Integration