Revision as of 12:39, 17 June 2012

Back: Troubleshooting Unified Customer Voice Portal

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The following tips were added by Cisco Documentation:

General Troubleshooting

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 *[["Failed - Device is using an old Unified CVP version that does not support this operation"]]
-= Agent Whisper  =
-*[[Agent Whisper - Call Fails]]
-*[[Agent Whisper - Poor Caller Rington Quality]]
-*[[Caller Hears Silence Before the Greeting Plays]]
-*[[Canned AG.ICMS Script Fails to Play VRU Script when the Call needs to be Queued]]
-*[[Whisper Announcement Fails to Play]]
-*[[Whisper Announcement Fails to Play - Call.WhisperAnnouncement variable set without]]
-*[[Whisper Announcement Fails to Play - B2BUA is not configured]]
-*[[Whisper Announcement Fails to Play - During Transfer Request]]
-*[[Whisper Announcement Fails to Play - No Default Label Configured]]
-*[[Whisper Announcement Fails to Play - Whisper Call Setup Failed]]
-*[[Whisper Announcement Fails to Play - Whisper Prompt Playback Failed]]