Troubleshooting Tips for Unified CCX 8.5

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(Telephony Data Synchronization)
(Cisco Unified CCX Historical Reporting Client [HRC])
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* [[Required Log levels For HRC]]
* [[Required Log levels For HRC]]
* [[Required Log levels For HRC Scheduler]]
* [[Required Log levels For HRC Scheduler]]
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* [[Error when launching HRC on Windows 7]]
 
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* [[HRC login fails with a communication error message]]
 
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* [[A Database Connection Error 5051 error appears in HRC 8.0 or 8.5]]
 
* [[Unable to export Scheduled Report to mapped drive.]]
* [[Unable to export Scheduled Report to mapped drive.]]
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* [[Charts do not appear on report]]
 
* [[Charts do not appear properly in MS Excel format]]
* [[Charts do not appear properly in MS Excel format]]
* [[Column headings are misplaced in MS Excel(Data Only) format]]
* [[Column headings are misplaced in MS Excel(Data Only) format]]
* [[Agent names overwritten on charts]]
* [[Agent names overwritten on charts]]
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* [[Uninstallation of HRC is failing on Windows 7]]
 
= Cisco Unified CCX CET =
= Cisco Unified CCX CET =

Revision as of 06:30, 3 March 2011

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The following tips were added by Cisco Documentation:


Contents

Outbound IVR

Cisco Unified CCX Administration

General

Telephony Data Synchronization

Cisco Unified CCX Historical Reporting Client [HRC]

Cisco Unified CCX CET

Cisco Unified CCX RTMT

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