Troubleshooting Tips for Cisco SocialMiner 9.0(1)
From DocWiki
Back: Troubleshooting Cisco SocialMiner
Additional Troubleshooting Information: Additional troubleshooting information for Cisco SocialMiner 9.0(1)
Add tip: Create Contact Center Troubleshooting Tips
Print PDF: Print Cisco SocialMiner 9.0(1) Troubleshooting Tips
The following tips were added by Cisco Documentation:
Contents |
Cisco SocialMiner Administration
- SocialMiner Administration - Configure JAWS to recognize highlighted text
- SocialMiner Administration - Runtime Server Status is not green and Lock Timeout Expired error received
- SocialMiner Administration - Unable to login after hostname change
Cisco SocialMiner APIs
- SocialMiner APIs - Duplicate fields in Payload
- SocialMiner APIs - Incorrect Parameter Data Types Result in Errors
Cisco SocialMiner User Interface
- SocialMiner User Interface - Clear Cache and Cookies to Troubleshoot Unexpected Results
- SocialMiner User Interface - Common Errors
- SocialMiner User Interface - Duplicate Twitter Social Contacts Display in Campaign
- SocialMiner User Interface - Errors for Twitter Reply Template
- SocialMiner User Interface - Errors for Social Contacts from Twitter
- SocialMiner User Interface - Sluggish Performance or Timeouts
- SocialMiner User Interface - Twitter Feed Disabled
- SocialMiner User Interface - XMPP shows Error Icon
- SocialMiner User Interface - SocialMiner login overlay if reply template container loads in iframe in IE, even though already successfully authenticated
Cisco SocialMiner Feed Troubleshooting
- SocialMiner Feeds - Error on Twitter Authorization
- SocialMiner Feeds - Invalid Feeds
- SocialMiner Feeds - Network Issues
- SocialMiner Feeds - Troubleshooting Authenticated Feeds
- SocialMiner Feeds - Verifying RSS Feeds
Cisco SocialMiner Chat Troubleshooting
- SocialMiner Chat - Bad Request error on failed connection
- SocialMiner Chat - Error connecting to server
- SocialMiner Chat - Connection times out
- SocialMiner Chat - Message delivery failure
- SocialMiner Chat - Agent encounters error when connecting to server
- SocialMiner Chat - Agent encounters error when attempting to reply to a Chat contact
- SocialMiner Chat - Agent unable to close Chat interface
- SocialMiner Chat - Agent needs to return to Chat UI
Cisco SocialMiner Installation
- SocialMiner Installation - Issues with COP file install
- SocialMiner Installation - Browser Errors after Upgrade
- SocialMiner Installation - NTP Server is not recognized
- SocialMiner Installation - Reboot Hangs
- SocialMiner Installation - Two SocialMiner Applications on one Server, Setting CPU Reservation
- SocialMiner Installation - Not enough disk space in the common partition for upgrade
