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Back: Troubleshooting Cisco Mobile Supervisor

Back: Cisco Mobile Supervisor Documenation Set, Release 1.0

Additional Troubleshooting Information: Additional troubleshooting information for Cisco Mobile Supervisor 1.0

Add tip: Create Contact Center Troubleshooting Tips

The following tips were added by Cisco Documentation:

General

• General: Cisco support for the Cisco Mobile Supervisor applet
• General: Updates in Cisco Mobile Supervisor page does not reflect changes in Unified CCX server

Login

• Login: "Invalid Username and/or Password" error
• Login: Application hangs when a login is attempted
• Login: I get a "Server Unreachable" error at login. How do I log in?

Manual Refresh

• Manual Refresh: After explicitly logging in, you cannot manually refresh the configuration on teams page

Refresh Icon

• Refresh Icon: The teams page does not refresh when I tap the refresh icon