Troubleshooting Tips for Cisco MediaSense 8.5

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*[[API: Incorrect participant duration]]  
*[[API: Incorrect participant duration]]  
 +
*[[API: MediaSense application sign-in fails with administration credentials]]
*[[API: Missing events and closed subscription]]  
*[[API: Missing events and closed subscription]]  
*[[API: Incorrect session or participant duration]]
*[[API: Incorrect session or participant duration]]
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*[[Configuration: Conversation after a transfer is not recorded on RT-Lite phones]]  
*[[Configuration: Conversation after a transfer is not recorded on RT-Lite phones]]  
*[[Configuration: Failure to playback audio or video when using RT video phone]]  
*[[Configuration: Failure to playback audio or video when using RT video phone]]  
-
*[[Configuration: MediaSense application does not record even if recording is enabled]]
+
*[[Configuration: MediaSense application does not record even if recording is enabled]]
 +
*[[Configuration: Starting SNMP on MediaSense causes the Host Resource Agent to hang in starting state]]
== Database  ==
== Database  ==
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== RTMT  ==
== RTMT  ==
-
*[[RTMT: Unable to login to RTMT from the primary server]]
+
*[[RTMT: Unable to login to RTMT from the primary server]]
 +
*[[RTMT: Unified RTMT connected to secondary node, does not show alarm information if the primary node is down]]
== Runtime  ==
== Runtime  ==

Revision as of 21:00, 18 January 2012

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Additional Troubleshooting Information: Additional troubleshooting information for Cisco MediaSense 8.5

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Note Note: Cisco MediaSense product documentation reflects the fields and names used in the application user interfaces and application programming interfaces of this product. Effective Release 8.5(2), these names are restricted to Cisco MediaSense and Open Recording Architecture (ORA/ora).

The following tips were added by Cisco Documentation:

Contents

API

Administration

Configuration

Database

General

Installation

Upgrade

Recording

RTMT

Runtime

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