Troubleshooting Tips for Cisco MediaSense 8.5
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Back: Troubleshooting Cisco MediaSense
Additional Troubleshooting Information: Additional troubleshooting information for Cisco MediaSense 8.5
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The following tips were added by Cisco Documentation:
Contents |
API
- API: Incorrect participant duration
- API: Missing events and closed subscription
- API: Incorrect session or participant duration
Administration
- Administration: Administration Login returns unexpected error
- Administration: Unable to access Administration and Serviceability UI on a newly installed system
- Administration: Unknown request error display
Configuration
- Configuration: Call between two RT phones is not recorded
- Configuration: Calls using g.722 codec are not recorded
- Configuration: Configuration and Recording meta data is not synchronized between Primary and Secondary Servers
- Configuration: Conversation after a transfer is not recorded on RT-Lite phones
- Configuration: Failure to playback audio or video when using RT video phone
- Configuration: MediaSense application does not record even if recording is enabled
Database
General
- General: Performance issues as a result of hardware failure
- General: RTSP live monitoring sessions fail when using CUBE