Troubleshooting Tips for Cisco MediaSense

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*[[Administration: Unknown request error display]]  
*[[Administration: Unknown request error display]]  
*[[Administration: Saving an AXL service provider configuration will result in an incorrect error message under certain pre-conditions]]
*[[Administration: Saving an AXL service provider configuration will result in an incorrect error message under certain pre-conditions]]
 +
* [[Administration: Error encountered on file upload]]
== Configuration  ==
== Configuration  ==
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*[[Configuration: Failure to playback audio or video when using RT video phone]]  
*[[Configuration: Failure to playback audio or video when using RT video phone]]  
*[[Configuration: MediaSense application does not record even if recording is enabled]]  
*[[Configuration: MediaSense application does not record even if recording is enabled]]  
-
*[[Configuration: Starting SNMP on MediaSense causes the Host Resource Agent to hang in starting state]]
+
*[[Configuration: Starting SNMP on MediaSense causes the Host Resource Agent to hang in starting state]]
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*[[Configuration: Call not recorded because UCM disconnected it]]
== Database  ==
== Database  ==
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*[[General: Performance issues as a result of hardware failure]]  
*[[General: Performance issues as a result of hardware failure]]  
*[[General: RTSP live monitoring sessions fail when using CUBE]]
*[[General: RTSP live monitoring sessions fail when using CUBE]]
 +
*[[General: Irrevocable damage to node in a cluster]]
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*[[General: Session shows inconsistent durations]]
== Installation  ==
== Installation  ==
-
*[[Installation: Installation halts with an unrecoverable error|Installation: Installation halts with an unrecoverable error]]
+
*[[Installation: Installation halts with an unrecoverable error|Installation: Installation halts with an unrecoverable error]]  
-
*[[Installation: Installation fails due to invalid IP address|Installation: Installation fails due to invalid IP address]]
+
*[[Installation: The installation fails due to an invalid IP address|Installation: The installation fails due to an invalid IP address]]
== Upgrade  ==
== Upgrade  ==
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== Recording  ==
== Recording  ==
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*[[Recording: Calls between a specific pair of phones do not get recorded]]
*[[Recording: QuickTime does not playback G.729 recording, but status bar keep moving]]  
*[[Recording: QuickTime does not playback G.729 recording, but status bar keep moving]]  
*[[Recording: CUBE disconnects Cisco MediaSense right after recording begins]]  
*[[Recording: CUBE disconnects Cisco MediaSense right after recording begins]]  
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*[[Recording: Recordings from CUBE fail with SIP error 488 Not Acceptable Here]]
*[[Recording: Recordings from CUBE fail with SIP error 488 Not Acceptable Here]]
*[[Recording: Direct Outbound Recording Terminates 10 Seconds Late]]
*[[Recording: Direct Outbound Recording Terminates 10 Seconds Late]]
 +
*[[Recording: Recordings fail if UCM Region is configured as 256 kbps (L16, AAC-LD)]]
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*[[Recording: Video doesn't record when call comes directly to MediaSense from CUBE]]
== RTMT  ==
== RTMT  ==

Revision as of 16:03, 11 September 2013

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Contents

API

Administration

Configuration

Database

General

Installation

Upgrade

Recording

RTMT

Runtime

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