Troubleshooting Phone-Related Problems - Revision history

http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&feed=atom&action=history Troubleshooting Phone-Related Problems - Revision history 2013-05-18T09:20:33Z Revision history for this page on the wiki MediaWiki 1.16.0 http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34829&oldid=prev Jnishant: /* Too Many Unlocated Phones */ 2010-10-11T10:20:04Z

<p><span class="autocomment">Too Many Unlocated Phones</span></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 10:20, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 28:</td> <td colspan="2" class="diff-lineno">Line 28:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>Cisco ER obtains a list of registered phones from Cisco Unified CM and tries to locate all phones. If Cisco ER cannot locate a phone behind a switch port or in any configured IP subnets, and the phone is not a configured synthetic phone, the phone will be placed in the list of unlocated phones.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>Cisco ER obtains a list of registered phones from Cisco Unified CM and tries to locate all phones. If Cisco ER cannot locate a phone behind a switch port or in any configured IP subnets, and the phone is not a configured synthetic phone, the phone will be placed in the list of unlocated phones.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>If there are a lot of unlocated phones, first try running the switch port and phone update process to see if Cisco ER can resolve some of the problems automatically. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wp1050934 Manually Running the Switch-Port and Phone Update Process<del class="diffchange diffchange-inline"><DEL>&nbsp</DEL></del>]for more information.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>If there are a lot of unlocated phones, first try running the switch port and phone update process to see if Cisco ER can resolve some of the problems automatically. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wp1050934 Manually Running the Switch-Port and Phone Update Process]for more information.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>These are some things that can prevent Cisco ER from locating a phone:</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>These are some things that can prevent Cisco ER from locating a phone:</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> </table>

Jnishant http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34828&oldid=prev Jnishant: /* Too Many Unlocated Phones */ 2010-10-11T10:19:08Z

<p><span class="autocomment">Too Many Unlocated Phones</span></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 10:19, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 28:</td> <td colspan="2" class="diff-lineno">Line 28:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>Cisco ER obtains a list of registered phones from Cisco Unified CM and tries to locate all phones. If Cisco ER cannot locate a phone behind a switch port or in any configured IP subnets, and the phone is not a configured synthetic phone, the phone will be placed in the list of unlocated phones.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>Cisco ER obtains a list of registered phones from Cisco Unified CM and tries to locate all phones. If Cisco ER cannot locate a phone behind a switch port or in any configured IP subnets, and the phone is not a configured synthetic phone, the phone will be placed in the list of unlocated phones.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>If there are a lot of unlocated phones, first try running the switch port and phone update process to see if Cisco ER can resolve some of the problems automatically. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wp1050934 Manually Running the Switch-Port and Phone Update Process<del class="diffchange diffchange-inline">]</del><DEL>&nbsp</DEL>for more information.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>If there are a lot of unlocated phones, first try running the switch port and phone update process to see if Cisco ER can resolve some of the problems automatically. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wp1050934 Manually Running the Switch-Port and Phone Update Process<DEL>&nbsp</DEL><ins class="diffchange diffchange-inline">]</ins>for more information.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>These are some things that can prevent Cisco ER from locating a phone:</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>These are some things that can prevent Cisco ER from locating a phone:</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> </table>

Jnishant http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34827&oldid=prev Jnishant: /* Too Many Unlocated Phones */ 2010-10-11T10:18:31Z

<p><span class="autocomment">Too Many Unlocated Phones</span></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 10:18, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 28:</td> <td colspan="2" class="diff-lineno">Line 28:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>Cisco ER obtains a list of registered phones from Cisco Unified CM and tries to locate all phones. If Cisco ER cannot locate a phone behind a switch port or in any configured IP subnets, and the phone is not a configured synthetic phone, the phone will be placed in the list of unlocated phones.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>Cisco ER obtains a list of registered phones from Cisco Unified CM and tries to locate all phones. If Cisco ER cannot locate a phone behind a switch port or in any configured IP subnets, and the phone is not a configured synthetic phone, the phone will be placed in the list of unlocated phones.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>If there are a lot of unlocated phones, first try running the switch port and phone update process to see if Cisco ER can resolve some of the problems automatically. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wp1050934 Manually Running the Switch-Port and Phone Update Process]for more information.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>If there are a lot of unlocated phones, first try running the switch port and phone update process to see if Cisco ER can resolve some of the problems automatically. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wp1050934 Manually Running the Switch-Port and Phone Update Process]<ins class="diffchange diffchange-inline"><DEL>&nbsp</DEL></ins>for more information.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>These are some things that can prevent Cisco ER from locating a phone:</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>These are some things that can prevent Cisco ER from locating a phone:</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> </table>

Jnishant http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34826&oldid=prev Jnishant: /* Too Many Unlocated Phones */ 2010-10-11T10:17:34Z

<p><span class="autocomment">Too Many Unlocated Phones</span></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 10:17, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 35:</td> <td colspan="2" class="diff-lineno">Line 35:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  The phone is attached to a switch that is not defined in Cisco ER. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wpxref40828 Identifying the LAN Switches]for information on defining switches.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  The phone is attached to a switch that is not defined in Cisco ER. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wpxref40828 Identifying the LAN Switches]for information on defining switches.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>*  The phone is connected to an unsupported device, such as a router port, a hub connected to a router, or an unsupported switch. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911plan.html#wpxref39006 Network Hardware and Software Requirements]for a list of supported switches. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wpxref22349 Manually Defining a Phone]for information on configuring these types of phones if you cannot connect them to a supported device.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>*  The phone is connected to an unsupported device, such as a router port, a hub connected to a router, or an unsupported switch. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911plan.html#wpxref39006 Network Hardware and Software Requirements]for a list of supported switches. See the [http://www.cisco.com/en/US/docs/voice_ip_comm/cer/8_0/English/administration/guide/e911conf.html#wpxref22349 Manually Defining a Phone] for information on configuring these types of phones if you cannot connect them to a supported device.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>The phone is connected to a hub, which is connected to a supported switch port, but it does not support CDP. Cisco ER can consistently discover CDP-enabled phones attached to hubs (which are attached to supported switch ports), but cannot always track non-CDP phones attached in this manner. For non-CDP phones, ensure the phones are attached directly to supported switch ports.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>The phone is connected to a hub, which is connected to a supported switch port, but it does not support CDP. Cisco ER can consistently discover CDP-enabled phones attached to hubs (which are attached to supported switch ports), but cannot always track non-CDP phones attached in this manner. For non-CDP phones, ensure the phones are attached directly to supported switch ports.</div></td></tr> </table>

Jnishant http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34766&oldid=prev Jnishant at 07:41, 11 October 2010 2010-10-11T07:41:09Z

<p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 07:41, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 97:</td> <td colspan="2" class="diff-lineno">Line 97:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems<ins class="diffchange diffchange-inline">#Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration | </ins>Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td></tr> </table>

Jnishant http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34765&oldid=prev Jnishant: /* 802.11b Endpoints Using Wrong ERL */ 2010-10-11T07:30:39Z

<p><span class="autocomment">802.11b Endpoints Using Wrong ERL</span></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 07:30, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 97:</td> <td colspan="2" class="diff-lineno">Line 97:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems <del class="diffchange diffchange-inline">| </del>Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td></tr> </table>

Jnishant http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34763&oldid=prev Jnishant: /* 802.11b Endpoints Using Wrong ERL */ 2010-10-11T07:28:03Z

<p><span class="autocomment">802.11b Endpoints Using Wrong ERL</span></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 07:28, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 97:</td> <td colspan="2" class="diff-lineno">Line 97:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems <del class="diffchange diffchange-inline"># Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration </del>| Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems | Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td></tr> </table>

Jnishant http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34762&oldid=prev Jnishant: /* 802.11b Endpoints Using Wrong ERL */ 2010-10-11T07:27:35Z

<p><span class="autocomment">802.11b Endpoints Using Wrong ERL</span></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 07:27, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 97:</td> <td colspan="2" class="diff-lineno">Line 97:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems | Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems <ins class="diffchange diffchange-inline"># Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration </ins>| Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td></tr> </table>

Jnishant http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34760&oldid=prev Jnishant: /* 802.11b Endpoints Using Wrong ERL */ 2010-10-11T07:26:20Z

<p><span class="autocomment">802.11b Endpoints Using Wrong ERL</span></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 07:26, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 97:</td> <td colspan="2" class="diff-lineno">Line 97:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Troubleshooting Cisco Emergency Responder System and Administration Problems <ins class="diffchange diffchange-inline">| </ins>Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td></tr> </table>

Jnishant http://docwiki.cisco.com/w/index.php?title=Troubleshooting_Phone-Related_Problems&diff=34759&oldid=prev Jnishant: /* 802.11b Endpoints Using Wrong ERL */ 2010-10-11T07:25:50Z

<p><span class="autocomment">802.11b Endpoints Using Wrong ERL</span></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 07:25, 11 October 2010</td> </tr><tr><td colspan="2" class="diff-lineno">Line 97:</td> <td colspan="2" class="diff-lineno">Line 97:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>*  CAM tracking is enabled in Cisco ER for that particular switch.  </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>See the switch port screen or the ERL debug tool (see [[<ins class="diffchange diffchange-inline">Troubleshooting Cisco Emergency Responder System and Administration Problems </ins>Using The ERL Debug Tool to Verify Cisco Emergency Responder Configuration]] to check if the 802.11b endpoint is associated with a switch port.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>It is recommended that you track 802.11b endpoints using subnet-based ERLs. Therefore, enable CDP on the switch port and the access points to route emergency calls from 802.11b endpoints using subnet-based ERLS.</div></td></tr> </table>

Jnishant