Troubleshooting Cisco Configuration Engine Installation

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'gethostbyaddr()' error

Symptom:

Installation aborted with error message “Hostname value retrieval by system calls 'gethostbyaddr()' and command 'hostname' have different values returned. Please correct it also make sure 'ifconfig' is set in your PATH before installing Config Engine 3.5”

Solution: 

To resolve this problem, follow these steps:

Step 1 Make sure the hostnames configured in /etc/hosts, /etc/sysconfig/network and/or DNS server are consistent with what’s returned by “hostname –s” command.

Step 2 Make sure the ifconfig command is in the $PATH environment variable


Can’t reinstall CE

Symptom:

If a install shell is accidentally closed, reinstall is not allowed.

Solution: 

To resolve this problem, follow these steps:

Step 1 use ce_uninstall –force to uninstall any partially installed packages and rerun ce_install.sh again.

Note: If the user typed ^Z to suspend the install process in the background, they need to either resume the install process or kill the install process.

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