Transfer does not receive CiscoTransferEndEv
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Transfer does not receive CiscoTransferEndEv
Problem Summary | Sometimes we see that UCCX receives CiscoTransferStartEv but it does not receive CiscoTransferEndEv. |
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Error Message | MIVR-SS_TEL-7-UNK:CallID:57612 MediaId:1386213/11 Task:28000067930 waiting for consultative transfer or conference to finish before answering call |
Possible Cause | Issue in JTAPI/CTI layer. |
Recommended Action | Escalate to IPCBU JTAPI team with all relevant logs.
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Release | Release 7.0(1) onwards |
Associated CDETS # | NA |