Transfer and Connect: RONA and Router Requery Not Working as Expected

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RONA and Router Requery Not Working as Expected

Problem Summary Ring On No Answer (RONA) and router requery are not working as expected.
Error Message None.
Possible Cause RONA timers are not set correctly.
Recommended Action Check the RONA timers and reconfigure times. There are three system timers that affect RONA behavior:
  • Unified CVP - In VBAdmin, SetRNATimeout and ShowRNATimout. H.323 Service must be restarted for a setting change to take effect.
  • Agent Desktop settings Ring no Answer Time.
  • Unified CM Forward No Answer Timer
Release Release 7.0(2)
Associated CDETS # None.

Rating: 5.0/5 (2 votes cast)

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