Transfer and Connect: Calls Dropped When a Caller Tries to Invoke Supplementary Services

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Calls Dropped When a Caller Tries to Invoke Supplementary Services

Problem Summary Calls are dropped when a caller tries to invoke supplementary services like Call Hold, consult or conference.
Error Message ERROR: Supplementary service invoked by Caller. This feature is not supported.
Possible Cause Caller is trying to invoke supplementary services like Call Hold, consult or conference. This is an unsupported feature.
Recommended Action On Unified CM (with supported Unified CVP version), turn on MTP (Media Termination Point).
Release Release 7.0(2)
Associated CDETS # None.

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