ToS and QoS: TCP packets going from CTI OS server to CTI Toolkit do not have ToS and QoS tagged

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TCP packets going from CTI OS server to CTI Toolkit do not have ToS and QoS tagged

Problem Summary This is a summary of the problem...
Error Message None.
Possible Cause The ToS/QoS feature may not be properly configured on the system where the CTI OS Server resides.
Recommended Action Ensure that the ToS/QoS is properly configured on the system where CTI OS Server resides. Make sure that the following registry has ToS value set to 0x68:
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\CTIOS\CTIOS_<InstanceName>\ctios1\Server\Connection

Also make sure that the following system registry value “DisableUserTOSSetting” is set to 0. It can be found under:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TcpIp\Parameters
Note Note: The system needs to be restarted if the “DisableUserTOSSetting” registry value has been changed.
Release Release 7.5(x)
Associated CDETS # None.

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