There is no response and the call disconnects after a few seconds

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Problem Summary

I'm sorry, we are experiencing difficulties. Please call back at a later time.

Error Message


Possible Cause

An incorrectly spelled or configured user.microapp.ToExtVXML will cause this problem.

Recommended Action

Be sure the ECC variables you added are spelled properly, especially the variables used in the ICM script. If you must add a correctly spelled variable that was used in the script, be sure to update the corresponding Set Variable element in the ICM script.



Associated CDETS #


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