Docwikibot: Bot: Adding {{Template:Required Metadata}}

2009-12-18T18:40:00Z

Bot: Adding {{Template:Required Metadata}}

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	== The Cisco Unified CCX Administration Authentication web page is not available ==		== The Cisco Unified CCX Administration Authentication web page is not available ==

Cchetty: 1 revision

2009-08-12T19:50:36Z

1 revision

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Revision as of 19:50, 12 August 2009

Sansahoo: /* The Cisco Unified CCX Administration Authentication web page is not available */

2009-07-23T14:28:27Z

The Cisco Unified CCX Administration Authentication web page is not available

New page

== The Cisco Unified CCX Administration Authentication web page is not available ==

{| border="1"
|-
! '''Problem Summary'''
| You cannot browse to the Cisco Unified CCX Administration URL and a Page Cannot be Displayed error appears.
|-
! '''Error Message'''
| None.
|-
! '''Possible Cause'''
| The system cannot access the Cisco Unified CCX Administration web page. A required service may not be running or required files may be missing.

Make sure the following services are running:
*Check that the CiscoUnifiedCCXAdmin.exe is running (in Windows Task Manager).
*IIS Admin service
*World Wide Web Publishing service
|-
! '''Recommended Action'''
|
If these services are running, verify that files exist in the install_directory\tomcat_appadmin\webapps\appadmin\ directory, where install_directory is the folder in which the Cisco Unified CCX system is installed. (By default, the Cisco Unified CCX system is installed in the c:\Program Files\wfavvid folder.)

If no files exist in this directory, perform the following steps:
#Stop the Cisco Unified CCX Node Manager service.
#Delete the appadmin folder from the tomcat_appadmin\webapps folder in the folder in which you installed the Cisco Unified CCX system. (By default, the Cisco Unified CCX system is installed in the c:\Program Files\wfavvid folder.)
#Start the Cisco Unified CCX Node Manager service.
#Wait for a few minutes and try to browse to the URL again.
|-
! '''Release'''
| Release 7.0(1)
|-
! '''Associated CDETS #'''
| None.
|-
|}

[[Category:Unified CCX, Release 7.0]]

The Cisco Unified CCX Administration Authentication web page is not available - Revision history

Docwikibot: Bot: Adding {{Template:Required Metadata}}

Cchetty: 1 revision

Sansahoo: /* The Cisco Unified CCX Administration Authentication web page is not available */