The Cisco Unified CCX Administration Authentication web page is not available
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== The Cisco Unified CCX Administration Authentication web page is not available == | == The Cisco Unified CCX Administration Authentication web page is not available == | ||
Latest revision as of 18:40, 18 December 2009
The Cisco Unified CCX Administration Authentication web page is not available
| Problem Summary | You cannot browse to the Cisco Unified CCX Administration URL and a Page Cannot be Displayed error appears. |
|---|---|
| Error Message | None. |
| Possible Cause | The system cannot access the Cisco Unified CCX Administration web page. A required service may not be running or required files may be missing.
Make sure the following services are running:
|
| Recommended Action |
If these services are running, verify that files exist in the install_directory\tomcat_appadmin\webapps\appadmin\ directory, where install_directory is the folder in which the Cisco Unified CCX system is installed. (By default, the Cisco Unified CCX system is installed in the c:\Program Files\wfavvid folder.) If no files exist in this directory, perform the following steps:
|
| Release | Release 7.0(1) |
| Associated CDETS # | None. |
