Talk:Virtualization for Unified CCE - Revision history

Jmnelson78 at 19:35, 3 August 2012

2012-08-03T19:35:25Z

← Older revision		Revision as of 19:35, 3 August 2012
Line 46:		Line 46:

	Kevin Petley		Kevin Petley
		+
		+	== PG co-res w/ Unity Connection ==
		+
		+	Can we get DocWiki updated to reflect co-res support with other UC apps including Unity Connection under the following conditions:
		+
		+	The rule is you must use the 1000 user OVA (1vCPU) for Unity Connection. In addition, any server hosting a Unity Connection VM must reserve 1 vCPU for use by the ESXi scheduler (this has always been required for Unity Connection).
		+
		+	So you will effectively have:
		+
		+	1 cpu – agent PG
		+	1 cpu – CUCM
		+	1 + 1 cpu – Unity Connection
		+
		+	For a total of 4 vCPUs for your desired workload.
		+
		+	The following section would be updated to reflect CUC in addition to UCM/CUP/IPIVR.
		+
		+	Note: EXCEPTIONS to the above VM co-residency table:
		+
		+	On a C-Series server, the HDS cannot co-reside with a Router, Logger, or a PG.
		+	PG (in CCE solutions up to 1000 CTIOS agents or 500 CAD agents) VMs can be co-resident with UCM/CUP/IPIVR VMs on the same ESXi host/serv
		+
		+	Thanks,
		+	Jon Nelson

Kepetley: /* Addition of B230 Blades */ new section

2012-07-24T13:46:14Z

Addition of B230 Blades: new section

← Older revision		Revision as of 13:46, 24 July 2012
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	-Thanks for the update (Now, ADS/HDS/DDS on four different ESXi)		-Thanks for the update (Now, ADS/HDS/DDS on four different ESXi)
	-- Lotfi		-- Lotfi
		+
		+	== Addition of B230 Blades ==
		+
		+	There is no mention of the change in sizing due to the newer blades?
		+
		+	Are we looking to add this soon?
		+
		+	Kevin Petley

Lot.amari: /* UCCE for 12,000 agents */

2012-01-10T14:07:17Z

UCCE for 12,000 agents

← Older revision		Revision as of 14:07, 10 January 2012
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	-- Lotfi AMARI		-- Lotfi AMARI

-	-Thanks for the update (Now, HDS on ~~two~~ different ESXi)	+	-Thanks for the update (Now, ADS/HDS/DDS on four different ESXi)
	-- Lotfi		-- Lotfi

Lot.amari: /* UCCE for 12,000 agents */

2012-01-10T14:04:12Z

UCCE for 12,000 agents

← Older revision		Revision as of 14:04, 10 January 2012
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	- Total amount of Vcpu by blade is more than supported.		- Total amount of Vcpu by blade is more than supported.
	-- Lotfi AMARI		-- Lotfi AMARI
		+
		+	-Thanks for the update (Now, HDS on two different ESXi)
		+	-- Lotfi

Lot.amari: /* UCCE for 12,000 agents */ new section

2011-12-19T10:13:41Z

UCCE for 12,000 agents: new section

← Older revision		Revision as of 10:13, 19 December 2011
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	Thanks Regards		Thanks Regards
		+
		+	== UCCE for 12,000 agents ==
		+
		+	For "Router/Logger Example 2" (Router/Logger - up to 12,000 CTIOS Agents)
		+	We need a confirmation for ESXi Server A-4 and ESXi Server B-4.
		+	The example shows: 4 HDS on A4 and 4 HDS on B4.
		+	From my point of view it is not possible for several reasons:
		+	- 4 HDS on the same blade is not possible.
		+	- Total amount of Vcpu by blade is more than supported.
		+	-- Lotfi AMARI

Jaelim: /* Question to Server spec for UCCE */ new section

2011-07-21T01:36:04Z

Question to Server spec for UCCE: new section

← Older revision		Revision as of 01:36, 21 July 2011
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	Dan Eccher		Dan Eccher
	ShoreGroup, Inc.		ShoreGroup, Inc.
		+
		+	== Question to Server spec for UCCE ==
		+
		+	HI Tems,
		+	As we know that Unified IP-IVR is supported with Unified CCE on UCS B-Series solution and on UCS C-Series with the model (UCS-C210-VCD2) only as guide of UC on UCS
		+
		+	Our customer want to deploy to IP-IVR and ICM using the UCS-C250-M2 of UCS server
		+
		+	Is it possible to deploy to UCS-C250-M2 ?
		+
		+	Thanks Regards

Daneccher: Incorrect sizing in "Router/Logger Example 1"

2011-05-20T22:34:26Z

Incorrect sizing in "Router/Logger Example 1"

New page

Router/Logger Example 1 Configuration seems to be incorrect, please see below:

1) A typical UCM subscriber will support at most 500 agents. A UCM cluster has a historical maximum of 2,000 agents. There should be four, rather than two UCM clusters in the UCS Design.

2) A CVP Call Server (in this case Call + VXML) will support 900 calls, where calls are defined as (self service + queue + connected to agents). The server count is then calls / 900, rounded up. With 8,000 agents and 3,600 CVP ports, calls is equal to 8,000 + 3,600 = 11,600. 11,600 / 900 = 12.88888; rounded up to 13. For a geographically split core with N+N redundancy, 13 CVP Call + VXML virtual servers are required at each core. Only 4 per core are reflected in the example.

3) It seems another VRU PG pair is warranted, given the logic of #2, above.

4) Is it a valid design to have SIP dialers on four Agent PG pairs? Would it be better to put the SIP dialer alone on a VM or more than one VM?

5) Is one CVP Report Server per every four CVP Call + VXML servers really enough?

Respectfully,
Dan Eccher
ShoreGroup, Inc.