System: Two Users on the Same Client Must use Different Browsers

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Two Users on the Same Client Must use Different Browsers

Problem Summary Display issues in certain functions.
Error Message None
Possible Cause Two users who sign in to Unified IC on the same computer must use different browsers.

For example, if User #1 signs in using Internet Explorer and performs a function such as adding dashboard. User #1 then leaves for lunch, but does not log out and is not away long enough for the forced system timeout.

User #2 logs in to Unified IC on the same computer, also using Internet Explorer.

In doing this, User #2 effectively logs User #1 out. Unified IC now recognizes the cookie for User #2's session activity. All new requests and actions are handled as originating from User #2.

Recommended Action Review the titlebar at the top the Unified IC page to verify who is currently recognized as the logged in user.
Release Release 8.0(1)
Associated CDETS # None

Rating: 0.0/5 (0 votes cast)

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