Syslog messages not received by receiver

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Syslog messages not received by receiver

Problem Summary Your NMS does not receive Syslog messages.
Error Message None.
Possible Cause There is a misconfiguration in the service properties. For more information, refer to the Syslog Support section in Part I: Serviceability.
Recommended Action

Perform the following actions on the Cisco Unified CCX server:

  1. Choose Start > Settings > Control Panel > Administrative Tools > Services and verify that the Cisco Unified CCX Alarm Service is running.
  2. Verify that the Cisco Unified CCX Alarm Service is receiving messages: Open the AlarmService.ini file and verify that the correct port number is listed. The default port is 1444. Open the Alarm Service error logs, AlarmTracen.log, where n indicates the log number. (For example, AlarmTrace11.log is the eleventh log.)
  3. Verify the settings on the Syslog receiver (the NMS system).
Release Release 7.0(1)
Associated CDETS # None.

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