Syslog messages not received by receiver

(Difference between revisions)

Revision as of 19:50, 12 August 2009

Problem Summary	Your NMS does not receive Syslog messages.
Error Message	None.
Possible Cause	There is a misconfiguration in the service properties. For more information, refer to the Syslog Support section in Part I: Serviceability.
Recommended Action	Perform the following actions on the Cisco Unified CCX server: Choose Start > Settings > Control Panel > Administrative Tools > Services and verify that the Cisco Unified CCX Alarm Service is running. Verify that the Cisco Unified CCX Alarm Service is receiving messages: Open the AlarmService.ini file and verify that the correct port number is listed. The default port is 1444. Open the Alarm Service error logs, AlarmTracen.log, where n indicates the log number. (For example, AlarmTrace11.log is the eleventh log.) Verify the settings on the Syslog receiver (the NMS system).
Release	Release 7.0(1)
Associated CDETS #	None.

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