Supported Events for Prime Collaboration

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Latest revision as of 04:24, 7 November 2012

Cisco Prime Collaboration supported events are tabulated as follows.

Code	Name	Category	Description	Severity	Clearing Event Codes	Corrresponding Alarm Codes
10002	Manual Clear	User	User manually clears an alarm.	Informational	all	-
10003	Auto Clear	System	Automatically clears the alarm after #par# hours of inactivity.	Informational	-	-
999999	Correlation Clear	Service Infrastructure	Cleared by correlation engine.	Informational	000000	-
20001	Unreachable	Endpoint, Network Devices	Device is unreachable.	Critical	-	10000
20002	Reachable	Endpoint, Network Devices, Service Infrastructure	Device is reachable.	Informational	20001, 20017	-
20003	Inaccessible	Endpoint, Network Devices	Device is inaccessible.	Major	-	10001
20004	Accessible	Endpoint, Network Devices, Service Infrastructure	Device is accessible.	Informational	20003, 20001, 20018	-
20100	System reset	Service Infrastructure	System reset.	Major	-	10004
20101	Call terminated by error	Endpoint	Call is terminated by error.	Major	-	10005
20005	Interface Administrative Status Down	Endpoint, Network Devices	Interface administrative status is down.	Minor	-	10002
20006	Interface Administrative Status Up	Endpoint, Network Devices	Interface administrative status is up.	Informational	20005	-
20007	Interface Operational Status Down	Endpoint, Network Devices	Interface operational status is down.	Major	-	10002
20008	Interface Operational Status Up	Endpoint, Network Devices	Interface operational status is up.	Informational	20007	-
20009	Interface Error	Endpoint, Network Devices	Interface error is detected.	Minor	-	10002
20010	Interface Error Cleared	Endpoint, Network Devices	Interface error is cleared.	Informational	20009	-
20011	Interface Discard Error	Endpoint, Network Devices	Interface discard error is detected.	Minor	-	10002
20012	Interface Discard Error Cleared	Endpoint, Network Devices	Interface discard error is cleared.	Informational	20011	-
20013	Interface Drop Error	Endpoint, Network Devices	Interface drop error is detected.	Minor	-	10002
20014	Interface Drop Error Cleared	Endpoint, Network Devices	Interface drop error is cleared.	Informational	20013	-
20015	Interface Utilization High Error	Endpoint, Network Devices	Interface utilization is higher than 50%.	Minor	-	10002
20016	Interface Utilization High Error Cleared	Endpoint, Network Devices	Interface utilization is back to normal.	Informational	20015	-
20017	Unreachable	Service Infrastructure	Device is unreachable.	Critical	-	10000
20018	Inaccessible	Service Infrastructure	Device is inaccessible.	Major	-	10001
40001	Call started	Session	Call has started.	Informational	-	-
40002	Call ended	Session	Call has ended. Clear call quality alarm for session #session_id#.	Informational	40004, 40006, 40008	-
40003	Call terminated	Session	Call has terminated.	Critical	40004 40006 40008	-
40004	Packet loss	Session	Packet loss is detected.	Major	-	30002
40005	Packet loss cleared	Session	Packet loss is cleared.	Informational	40004	-
40006	Jitter	Session	Jitter is detected.	Major	-	30003
40007	Jitter cleared	Session	Jitter is cleared.	Informational	40006	-
40008	Latency	Session	Latency is detected.	Major	-	30004
40009	Latency cleared	Session	Latency is cleared.	Informational	40008	-
40010	TPServiceDown	Service Infrastructure	Service is down.	Critical	-	20001
40011	Service up	Endpoint, Service Infrastructure	Service is up.	Informational	40010 40016	-
40012	Resource low	Service Infrastructure	Resource is low.	Critical	-	20005
40013	Resource normal	Service Infrastructure	Resource is normal.	Informational	40012	-
40014	Zone is not active	Service Infrastructure	Zone is not active.	Minor	-	30016
40015	Zone is active	Service Infrastructure	Zone is active.	Informational	40014	-
40016	TPServiceDown	Endpoint	Service is down.	Critical	-	20001
40018	The percentage of CPU load is over the configured percentage.	Service Infrastructure	The percentage of CPU load is over the configured percentage.	Critical	-	30017
40019	The percentage of CPU load is under the configured percentage.	Service Infrastructure	The percentage of CPU load is under the configured percentage.	Informational	40018	-
40020	The percentage of available virtual memory is lower than the configured value.	Service Infrastructure	The percentage of available virtual memory is lower than the configured value.	Critical	-	30018
40021	The percentage of available virtual memory is higher than the configured value.	Service Infrastructure	The percentage of available virtual memory is higher than the configured value.	Informational	40020	-
40022	The percentage of available active disk space is lower than the configured value.	Service Infrastructure	The percentage of available active disk space is lower than the configured value.	Critical	-	30019
40023	The percentage of available active disk space is higher than the configured value.	Service Infrastructure	The percentage of available active disk space is higher than the configured value.	Informational	40022	-
40024	The percentage of available swap disk space is lower than the configured value.	Service Infrastructure	The percentage of available swap disk space is lower than the configured value.	Critical	-	30020
40025	The percentage of available swap disk space is higher than the configured value.	Service Infrastructure	The percentage of available swap disk space is higher than the configured value.	Informational	40024	-
40026	The percentage of available inactive disk space is lower than the configured value.	Service Infrastructure	The percentage of available inactive disk space is lower than the configured value.	Critical	-	30021
40027	The percentage of available inactive disk space is higher than the configured value.	Service Infrastructure	The percentage of available inactive disk space is higher than the configured value.	Informational	40026	-
40028	The percentage of used disk space in the log partition has exceeded the configured high water mark.	Service Infrastructure	The percentage of used disk space in the log partition has exceeded the configured high water mark.	Critical	-	30022
40029	The percentage of used disk space in the log partition is less than the configured high water mark.	Service Infrastructure	The percentage of used disk space in the log partition is less than the configured high water mark.	Informational	40028	-
40030	The percentage of used disk space in the log partition has exceeded the configured low water mark.	Service Infrastructure	The percentage of used disk space in the log partition has exceeded the configured low water mark.	Critical	-	30023
40031	The percentage of used disk space in the log partition is less than the configured low water mark.	Service Infrastructure	The percentage of used disk space in the log partition is less than the configured low water mark.	Informational	40030	-
40032	DB replication error.	Service Infrastructure	DB replication error.	Critical	40028	30024
40033	DB replication error clears.	Service Infrastructure	DB replication error clears.	Informational	40032	-
30001	Initialization error	Endpoint	CTS fails to initialize.	Critical	-	20002
30002	Initialization error cleared	Endpoint	Initialization error is cleared.	Informational	30001	-
30003	Not registered	Endpoint	Endpoint is not registered.	Major	-	20004
30004	Registered	Endpoint, Service Infrastructure	Device is registered.	Informational	30003 30028	-
30005	Primary Camera Error	Endpoint	Unable to detect primary camera. Camera is unplugged or not working.	Major	-	20003
30006	Camera Resetting	Endpoint	Camera is resetting, call cannot be made or received.	Major	-	20003
30007	Camera In Good Status	Endpoint	Camera is in good status.	Informational	30005, 30006, 30018, 30019, 30020, 30021	-
30008	Codec Error - Left	Endpoint	Left Codec error is detected.	Major	-	20003
30009	Codec Error Cleared	Endpoint	Codec is in good status.	Informational	30008 30022 30023	-
30010	Primary Display Error	Endpoint	Display error detected.	Major	-	20003
30011	Display Error Cleared	Endpoint	Display is in good status.	Informational	30010 30024 30025 30026 30027	-
30012	Phone Error	Endpoint	Phone error is detected.	Major	-	20003
30013	Phone Error Cleared	Endpoint	Phone is in good status.	Informational	30012
30030	Touch Error	Endpoint	Touch error is detected.	Major	-	20003
30031	Touch Error Cleared	Endpoint	Touch is in good status.	Informational	30030	-
30014	Microphone Error	Endpoint	Microphone error is detected.	Minor	-	20003
30015	Microphone Error Cleared	Endpoint	Microphone is in good status.	Informational	30014	-
30016	Peripheral Error	Endpoint	Peripheral error is detected.	Minor	-	20003
30017	Peripheral Error Cleared	Endpoint	Peripheral is in good status.	Informational	30016	-
30018	Secondary Camera Error - Left	Endpoint	Unable to detect secondary left camera. Camera is unplugged or not working.	Major	-	20003
30019	Secondary Camera Error - Right	Endpoint	Unable to detect right camera. Camera is unplugged or not working.	Major	-	20003
30020	Presentation Camera Error	Endpoint	Unable to detect presentation camera. Camera is unplugged or not working.	Major	-	20003
30021	Auxiliary Camera Error	Endpoint	Unable to detect auxiliary camera. Camera is unplugged or not working.	Major	-	20003
30022	Codec Error - Right	Endpoint	Right codec error is detected.	Major	-	20003
30023	Presentation Codec Error	Endpoint	Presentation codec error is detected.	Major	-	20003
30024	Secondary Display Error - Left	Endpoint	Secondary left display error is detected.	Major	-	20003
30025	Secondary Display Error - Right	Endpoint	Secondary right display error is detected.	Major	-	20003
30026	Presentation Display Error	Endpoint	Presentation display error is detected.	Major	-	20003
30027	Auxiliary Display Error	Endpoint	Auxiliary display error is detected.	Major	-	20003
30028	Not registered	Service Infrastructure	Server is not registered.	Major	-	20004
50001	Cluster Replication Error 01	Service Infrastructure	Cluster replication error.	Minor	-	30005
50002	Cluster Replication Error 01 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50001	-
50003	Cluster Replication Error 02	Service Infrastructure	Cluster replication error.	Minor	-	30005
50004	Cluster Replication Error 02 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50003	-
50005	Cluster Replication Error 03	Service Infrastructure	Cluster replication error.	Minor	-	30005
50006	Cluster Replication Error 03 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50005	-
50007	Cluster Replication Error 04	Service Infrastructure	Cluster replication error.	Minor	-	30005
50008	Cluster Replication Error 04 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50007	-
50009	Cluster Replication Error 05	Service Infrastructure	Cluster replication error.	Minor	-	30005
50010	Cluster Replication Error 05 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50009	-
50011	Cluster Replication Error 06	Service Infrastructure	Cluster replication error.	Minor	-	30005
50012	Cluster Replication Error 06 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50011	-
50013	Cluster Replication Error 07	Service Infrastructure	Cluster replication error.	Minor	-	30005
50014	Cluster Replication Error 07 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50013	-
50015	Cluster Replication Error 08	Service Infrastructure	Cluster replication error.	Minor	-	30005
50016	Cluster Replication Error 08 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50015	-
50017	Cluster Replication Error 09	Service Infrastructure	Cluster replication error.	Minor	-	30005
50018	Cluster Replication Error 09 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50017	-
50019	Cluster Replication Error 10	Service Infrastructure	Cluster replication error.	Minor	-	30005
50020	Cluster Replication Error 10 Cleared	Service Infrastructure	Cluster replication error is cleared.	Informational	50019	-
50021	Hardware Failure 01	Service Infrastructure	Hardware failure.	Major	-	30006
50022	Hardware Failure 01 Cleared	Service Infrastructure	Hardware failure is cleared.	Informational	50021	-
50023	Hardware Failure 02	Service Infrastructure	Hardware failure.	Major	-	30006
50024	Hardware Failure 02 Cleared	Service Infrastructure	Hardware failure is cleared.	Informational	50023	-
50025	Hardware Failure 03	Service Infrastructure	Hardware failure.	Major	-	30006
50026	Hardware Failure 03 Cleared	Service Infrastructure	Hardware failure is cleared.	Informational	50025	-
50027	Hardware Failure 04	Service Infrastructure	Hardware failure.	Major	-	30006
50028	Hardware Failure 04 Cleared	Service Infrastructure	Hardware failure is cleared.	Informational	50027	-
50029	Capacity License Warning 01	Service Infrastructure	Capacity and license warning.	Major	-	30007
50030	Capacity License warning 01 Cleared	Service Infrastructure	Capacity and license warning is cleared.	Informational	50029	-
50031	Capacity License warning 02	Service Infrastructure	Capacity and license warning.	Major	-	30007
50032	Capacity License warning 02 Cleared	Service Infrastructure	Capacity and license warning is cleared.	Informational	50031	-
50033	Capacity License warning 03	Service Infrastructure	Capacity and license warning.	Major	-	30007
50034	Capacity License warning 03 Cleared	Service Infrastructure	Capacity and license warning is cleared.	Informational	50033	-
50035	Capacity License warning 04	Service Infrastructure	Capacity and license warning.	Major	-	30007
50036	Capacity License warning 04 Cleared	Service Infrastructure	Capacity and license warning is cleared.	Informational	50035	-
50037	Capacity License warning 05	Service Infrastructure	Capacity and license warning.	Major	-	30007
50038	Capacity License warning 05 Cleared	Service Infrastructure	Capacity and license warning is cleared.	Informational	50037	-
50039	Capacity License warning 06	Service Infrastructure	Capacity and license warning.	Major	-	30007
50040	Capacity License warning 06 Cleared	Service Infrastructure	Capacity and license warning is cleared.	Informational	50039	-
50041	Capacity License warning 07	Service Infrastructure	Capacity and license warning.	Major	-	30007
50042	Capacity License warning 07 Cleared	Service Infrastructure	Capacity and license warning is cleared.	Informational	50041	-
50043	NTP Server warning	Service Infrastructure	NTP server warning.	Major	-	30008
50044	NTP Server warning Cleared	Service Infrastructure	NTP server warning is cleared.	Informational	50043	-
50045	Call Policy File	Service Infrastructure	Failed to load Call Policy file.	Minor	-	30009
50046	Call Policy File Cleared	Service Infrastructure	Failed to load Call Policy file - cleared.	Informational	50045	-
50047	Cluster Communication Failure	Service Infrastructure	Cluster communication failure.	Critical	-	30013
50048	Cluster Communication Failure Cleared	Service Infrastructure	Cluster communication failure is cleared.	Informational	50047	-
50049	Database Failure 01	Service Infrastructure	Database failure.	Critical	-	30010
50050	Database Failure 01 Cleared	Service Infrastructure	Database failure is cleared.	Informational	50049	-
50051	Database Failure 02	Service Infrastructure	Database failure.	Critical	-	30010
50052	Database Failure 02 Cleared	Service Infrastructure	Database failure is cleared.	Informational	50051	-
50053	Database Failure 03	Service Infrastructure	Database failure.	Critical	-	30010
50054	Database Failure 03 Cleared	Service Infrastructure	Database failure is cleared.	Informational	50053	-
50055	Uncontrolled Shutdown	Service Infrastructure	Uncontrolled shutdown is detected.	Minor	-	30011
50056	Uncontrolled Shutdown Cleared	Service Infrastructure	Uncontrolled shutdown detected is cleared.	Informational	50055	-
50057	Application Failure 01	Service Infrastructure	Application failure.	Critical	-	30012
50058	Application Failure 01 Cleared	Service Infrastructure	Application failure is cleared.	Informational	50057	-
50059	Application Failure 02	Service Infrastructure	Application failure.	Critical	-	30012
50060	Application Failure 02 Cleared	Service Infrastructure	Application failure is cleared.	Informational	50059	-
50061	Application Failure 03	Service Infrastructure	Application failure.	Critical	-	30012
50062	Application Failure 03 Cleared	Service Infrastructure	Application failure is cleared.	Informational	50061	-
40101	Fan status error	Service Infrastructure	Fan status error.	Major	-	30100
40102	Fan status ok	Service Infrastructure	Fan status ok.	Informational	40101	-
40103	Battery status error	Service Infrastructure	Battery status error.	Major	-	30100
40104	Battery status ok	Service Infrastructure	Battery status ok.	Informational	40103	-
40105	Temperature status error	Service Infrastructure	Temperature status error.	Major	-	30100
40106	Temperature status ok	Service Infrastructure	Temperature status ok.	Informational	40105	-
40107	Voltages status error	Service Infrastructure	Voltages status error.	Major	-	30100
40108	Voltages status ok	Service Infrastructure	Voltages status ok.	Informational	40107	-
40109	Operational status warning	Service Infrastructure	Operational status warning.	Major	-	30200
40110	Operational status ok	Service Infrastructure	Operational status ok.	Informational	40109	-
60101	Blade in Critical conditions	Service Infrastructure	Blade is in critical conditions.	Major	-	30201
60102	Blade status ok	Service Infrastructure	Blade status ok.	Informational	60101	-
60103	Supervisor fan tray problem	Service Infrastructure	Supervisor fan tray problem.	Major	-	30202
60104	Supervisor fan tray OK	Service Infrastructure	Supervisor fan tray status ok.	Informational	60103	-
60105	Supervisor power shelf fault	Service Infrastructure	Supervisor power shelf fault.	Major	-	30203
60106	Supervisor power shelf status ok	Service Infrastructure	Supervisor Power shelf status ok.	Informational	60105	-
60107	Supervisor voltage problem	Service Infrastructure	Supervisor voltage problem.	Major	-	30204
60108	Supervisor voltage status ok	Service Infrastructure	Supervisor voltage status ok.	Informational	60107	-
100001	ICTCallThrottlingStart	Service Infrastructure	Unified CM stops handling calls for the indicated H.323 device due to heavy traffic or a route loop over the H.323 trunk.	Warning	-	100001
100002	Number Of Registered Gateways Increased	Service Infrastructure	Number of registered gateways increases between two consecutive RTMT polls.	Warning	-	100002
100003	Number Of Registered Gateways Decreased	Service Infrastructure	Number of registered gateways decreases between two consecutive RTMT polls.	Warning	-	100003
100006	SystemVersionMismatched	Service Infrastructure	There is a mismatch in the system version among all servers in the clusters.	Warning	-	100006
100007	LowAvailableDiskSpace	Service Infrastructure	The percentage of available disk space is lower than the configured value.	Critical	-	100007
100008	UnknownPublisher	Service Infrastructure	The publisher in the cluster is unknown to Prime Collaboration.	Critical	-	100008
100009	RTMTDataMissing	Service Infrastructure	This event is based on polling RTMT precanned counters, and is raised when Prime Collaboration is not able to collect RTMT data for RTMT polling supported devices. RTMT data collection can fail if there are HTTP communication failures or network issues, or if the RTMT application on the device has issues, and is unable to provide data to Prime Collaboration.	Warning	-	100009
100010	LowAvailableInboxLicenses	Service Infrastructure	Number of available Unity inbox licenses is lower than the configured Unity Inbox License threshold. Cisco Unity Subscriber Feature - Unity inbox licenses allow you to enable subscribers for the add-on feature called Unity Inbox. Each subscriber enabled for this feature uses one of these licenses.	Critical	-	100010
100011	Media List Exhausted	Service Infrastructure	All available media resources defined in the media list are busy.	Critical	-	100011
100012	Route List Exhausted	Service Infrastructure	This indicates that all available channels defined in the route list are busy.	Critical	-	100012
107006	Authentication Failed	Service Infrastructure	Occurs when there is authentication failure in a login attempt. This event is generated by monitoring the syslog messages received from Unifed Communications Manager.	Warning	-	107006
101001	Duplicate IP Address	Service Infrastructure	Same IP address is configured on multiple managed systems.	Critical	-	101001
101003	ExcessiveFragmentation	Service Infrastructure	System memory is highly fragmented.	Critical	-	101003
101004	Flapping	Service Infrastructure	Port or interface is repeatedly alternating between Up and Down states over a short period of time. Prime Collaboration issues this event by monitoring the number of link downs received within the link window for a particular network adapter (using the link threshold and link window parameters).	Critical	-	101004
101005	HighBackplaneUtilization	Service Infrastructure	Utilization of the backplane bandwidth exceeds the backplane utilization threshold.	Critical	-	101005
101006	HighBroadcastRate	Service Infrastructure	Reconfigure the Broadcast Threshold parameter under Generic Interface/Port Performance Settings for the interface groups.	Critical	-	101006
101007	HighBufferMissRate	Service Infrastructure	Rate of buffer missed exceeds the Memory Buffer Miss Threshold.	Critical	-	101007
101008	HighBufferUtilization	Service Infrastructure	Number of buffers used exceeds the Memory Buffer Utilization Threshold.	Critical	-	101008
101009	HighCollisionRate	Service Infrastructure	Rate of collisions exceeds the Collision Threshold.	Critical	-	101009
101010	HighDiscardRate	Service Infrastructure	A HighDiscardRate event occurs when: The input packet queued rate is greater than the minimum packet rate, and the input packet discard percentage is greater than the discard threshold. The input packet queued rate is the rate of packets received without error. The input packet discard percentage is calculated by dividing the rate of input packets discarded by the rate of packets received. The output packet queued rate is greater than the minimum packet rate, and the output packet discard percentage is greater than the discard threshold. The output packet queued rate is the rate of packets sent without error. The output packet discard percentage is calculated by dividing the rate of output packets discarded by the rate of packets sent.	Critical	-	101010
101011	HighErrorRate	Service Infrastructure	A HighErrorRate event occurs for input or output packets when both of the following thresholds are exceeded: Error Threshold Percentage of packets in error. Error Traffic Threshold Percentage of bandwidth in use.	Critical	-	101011
101013	HighUtilization	Service Infrastructure	Current utilization exceeds the utilization threshold configured for this network adapter or processor. The most common reason for this event is that one or more processes are using excessive CPU space.	Critical	-	101013
101014	InformAlarm	Service Infrastructure	Critical event is generated from processed traps.	Informational	-	101014
101015	InsufficientFreeMemory	Service Infrastructure	System is running out of memory resources or there has been a failure to allocate a buffer due to lack of memory.	Critical	-	101015
101018	OperationallyDown	Service Infrastructure	Interface card or network adapter operational state is not normal.	Critical	-	101018
101019	OutofRange	Service Infrastructure	Device temperature or voltage is outside the normal operating range. When an OutofRange event is generated, you will normally see fan, power supply, or temperature events also.	Critical	-	101019
101020	RepeatedRestarts	Service Infrastructure	System repeatedly restarts over a short period of time. Device Fault Manager issues this event. It does this by monitoring the number of system cold and warm starts received within the restart window.	Critical	-	101020
101022	Unresponsive	Service Infrastructure	Device does not respond to ICMP or SNMP requests. Probable causes are: On a system: ICMP ping requests and SNMP queries to the device timeout receive no response. On an SNMP Agent: Device ICMP ping requests are successful, but SNMP requests time out with no response. A system might also be reported as unresponsive if the only link (for example, an interface) to the system goes down. Prime Collaboration performs root cause analysis for any unresponsive events. If Prime Collaboration receives a device unresponsive event, it will clear any interface unresponsive events from that device until the device is recognized as responsive.	Critical	-	101022
102007	ServiceDown	Service Infrastructure	One of the Critical services (any of the services in the Detailed Device View) is not running. The problem may be due to someone manually stopping the service (not applicable for Unified CM). If you intend to stop the service for a long period of time, disabling monitoring for the service is highly recommended, and is required to avoid this event.	Critical	-	102007
102009	HTTPInaccessible	Service Infrastructure	HTTP service cannot be used to communicate to all Unified CMs in the cluster. This might be due to one or both of the following: The Web Services for all Communications Managers in the cluster is down. The credentials (HTTP username, password) for at least one of the running Web Services were not found or are incorrect.	Critical	-	102009
102011	SyntheticTestFailed	Service Infrastructure	Synthetic tests are CPU intensive. There is a threshold set for high-CPU utilization which ensures that tests will not run when system CPU utilization is more than 80%. When the high-CPU Utilization threshold of 80% is reached, synthetic tests are stopped and a SyntheticTestFailed event is created. This signifies a failure in execution of the synthetic text due to high CPU, and not a failure in its result. This event is also raised when the synthetic test fails for other reasons.	Critical	-	102011
102013	DPAPortCallManagerLinkDown	Service Infrastructure	Indicates that the physical port connection to the Unified CM is down. This is not applicable to DPA ports connected to the digital PBX system.	Critical	-	102013
102014	DPAPortTelephonyLinkDown	Service Infrastructure	Indicates that the physical ports connected to Octel voicemail systems or digital PBX systems are down.	Critical	-	102014
102015	FanDegraded	Service Infrastructure	This event indicates that an optional fan is not operating correctly. The event is based on polling or processing the SNMP trap cpqHeThermalSystemFanDegraded received from monitored Unified CMs.	Warning	-	102015
102016	FanDown	Service Infrastructure	Indicates that a required fan is not operating correctly. The event is based on processing the SNMP trap cpqHeThermalSystemFanFailed received from monitored Unified CMs.	Critical	-	102016
102020	InsufficientFreeHardDisk	Service Infrastructure	Free Hard Disk Memory available is insufficient. This may degrade the performance of the device.	Critical	-	102020
102021	LowInactivePartitionAvailableDiskSpace	Service Infrastructure	The percentage of available disk space of the inactive partition is lower than the configured value. This event is based on polling RTMT precanned counters.	Critical	-	102021
102024	LowActivePartitionAvailableDiskSpace	Service Infrastructure	The percentage of available disk space of the active partition is lower than the configured value. This event is based on polling RTMT precanned counters.	Critical	-	102024
102022	InsufficientFreeVirtualMemory	Service Infrastructure	System is running out of virtual memory resources. This may degrade the performance of the device.	Critical	-	102022
102023	LowAvailableVirtualMemory	Service Infrastructure	The percentage of available virtual memory is lower than the configured value. This event indicates that the available Virtual Memory is running low.	Critical	-	102023
102026	PowerSupplyDegraded	Service Infrastructure	Power supply state is degraded.	Warning	-	102026
102027	PowerSupplyDown	Service Infrastructure	Power supply state is down.	Critical	-	102027
102029	TemperatureHigh	Service Infrastructure	Current temperature of temperature sensor exceeds the Relative Temperature threshold.	Critical	-	102029
102030	TemperatureSensorDegraded	Service Infrastructure	The server temperature is outside the normal operating range. The event is based on polling or processing the cpqHeThermalTempDegraded SNMP traps received from monitored Unified CMs.	Warning	-	102030
102031	TemperatureSensorDown	Service Infrastructure	Indicates that the server temperature is outside the normal operating range, and the system will be shut down. The event is based on processing the cpqHeThermalTempFailed SNMP trap received from monitored Unified CMs. Fault Condition Event Details.	Critical	-	102031
102036	EndPointLostContact	Service Infrastructure	This event is raised on a cluster. Active event indicates that an endpoint got unregistered with a cluster. Endpoint could be an MGCP Trunk, Voice Mail Port, CTI Port, CTI Route Point or a Media Resource.	Critical	-	102036
102037	VoicePortOperationallyDown	Service Infrastructure	Voice port's operational state is not normal.	Critical	-	102037
102038	CCMEDown	Service Infrastructure	Indicates that the telephony configuration is disabled on the Cisco Communications Manager Express (now referred to as Unified Communications Manager Express or UCM Express). In this case, no SCCP-based calls go though the UCM Express.	Critical	-	102038
102039	ComponentDown	Service Infrastructure	A component within Cisco Unified Contact Center what used to be referred to as IPCC is down. There are different Contact Center components: Router, Logger, CG, and Distributor. Each individual component is affected differently: Router down-Call Center call routing will be impacted. Logger down-Copying configuration to Administrative workstation will be impacted. CG down-Computer Telephony Integration (CTI) Gateway down would impact CTI integration with agent desktop and contact center servers. Distributor down-Contact Center administration through web view is impacted.	Critical	-	102039
102040	NicDown	Service Infrastructure	A Network Interface Controller on a Cisco Unified Contact Center system is down. This impacts TDM telephony services.	Critical	-	102040
102041	PimDown	Service Infrastructure	Cisco Unified Contact Center Peripheral Interface Manager (PIM) module acts as a gateway to a peripheral device (Communications Manager/IVR/CTI Agents). This event indicates that the PIM is down on the Cisco Unified Contact Center device and connectivity to these peripheral devices is lost.	Critical	-	102041
102047	TotalTimeUsedThresholdExceeded	Service Infrastructure	Indicates that the Cisco Unity Express has reached maximum allocated voicemail capacity. This impacts the voicemail features for users serviced by this Unity Express.	Critical	-	102047
102048	Code Red	Service Infrastructure	Indicates that Cisco Unified Communications Manager has remained in a Code Yellow state for an extended period and cannot recover. This event is generated by monitoring the syslog messages received fromUnified Communications Manager.	Critical	-	102048
102049	Code Yellow	Service Infrastructure	This event is generated when Communications Manager has entered a Code Yellow state (call throttling) due to an unacceptably high delay in handling incoming calls. This event is generated by monitoring the syslog messages received from Unified Communications Manager.	Critical	-	102049
102060	DataPhysicalDiskDown	Service Infrastructure	Hard drive failure event detected on Compaq boxes.	Critical	-	102060
102061	SCSIDriveDown	Service Infrastructure	Compaq SCSI hard disk drive is down. SCSI controller may be unable to communicate with the device hard disk.	Critical	-	102061
102062	IdeAtaDiskDown	Service Infrastructure	The Compaq IDE/ATA hard disk drive is down.	Critical	-	102062
102063	CUEApplicationStatusChange	Service Infrastructure	An application on Cisco Unity Express has come online or gone offline.	Warning	-	102063
102065	CUEStorageIssue	Service Infrastructure	Cisco Unity Express has degradation issues with the Flash storage.	Warning	-	102065
102066	CUECallAgentConnectionLost	Service Infrastructure	Connection to the Communications Manager is lost. Communications Manager is integrated with Unity Express through JTAPI for voicemail and auto-attendant functionality. If a connection to the Communications Manager is lost, playing a greeting, leaving a message, or interacting with the system through dual tone multifrequency (DTMF) tones may be impacted.	Critical	-	102066
102067	CUEResourceExhausted	Service Infrastructure	Notification indicates that the Unity Express has run out of a certain type of resource. For example, when all JTAPI or SIP ports are in used and new incoming calls cannot be made, this notification is generated.	Critical	-	102067
102068	CUEBackupFailed	Service Infrastructure	Cisco Unity Express voicemail backup has failed.	Critical	-	102068
102069	CUENTPIssue	Service Infrastructure	Cisco Unity Express clock is managed entirely by NTP. If NTP has an issue, many Unity Express features, such as voicemail envelope information, and trace logging are affected.	Warning	-	102069
102070	IPCCDualStateNotification	Service Infrastructure	The Unified Contact Center has sent a notification with a value of cccaEventState in the trap details.	Critical	-	102070
102070	IPCCSingleStateNotification	Service Infrastructure	The Unified Contact Center has sent a notification with a value of singleStateRaise for ccaEventState in the trap details.	Warning	-	102070
102071	SRSTRouterFailure	Service Infrastructure	There is an SRST router failure. This trap comes with a notification reason (csrstSysNotifReason) which describes the failure. The SRST feature will probably not work on the branch site when this condition occurs.	Warning	-	102071
102072	CCMEStatusChange	Service Infrastructure	Cisco UCM Express enabled state has changed.	Warning	-	102072
102073	CCMEMaximumConferencesExceeded	Service Infrastructure	Maximum number of simultaneous three-party conferences supported was exceeded on UCM Express.	Warning	-	102073
102074	CCMELivefeedMOHFailed	Service Infrastructure	Music on hold (MOH) live feed failed on UCM Express.	Warning	-	102074
102075	CCMEEphoneUnregistrationsExceeded	Service Infrastructure	Number of ephones unregistered to UCM Express was exceeded.	Critical	-	102075
102076	CCMEEphoneDeceased	Service Infrastructure	The state of an ephone registered to UCM Express changed to deceased.	warning	-	102076
102077	CCMEEphoneRegistrationFailed	Service Infrastructure	An ephone attempt to register with Cisco UCM Express failed.	Warning	-	102077
102078	CCMEEphoneLoginFailed	Service Infrastructure	Login through the web or TAPI to the UCM Express failed. Trigger: Processed trap	Warning	-	102078
102079	CCMENightServiceChange	Service Infrastructure	Night service status change UCM Express.	Warning	-	102079
102080	CCMEKeyEphoneRegistrationChange	Service Infrastructure	Registration status changed for a key IP ephone with respect to UCM Express.	Warning	-	102080
102081	DeviceRestarted	Service Infrastructure	Indicates the current SysUpTime value is less than the previously polled value. There is no corresponding clear event for this event.	Informational	-	102081
102085	CPUUtilizationExceeded	Service Infrastructure	CPU utilization of individual voice services (Unity/CPA) or the whole system exceeds the threshold value	Warning	-	102070
102086	CPALoginFailureThresholdExceeded	Service Infrastructure	The attempts to log in to the web interface of the Cisco Personal Assistant (CPA) exceeds the threshold value.	Critical	-	102086
102087	CPATransferFailedThresholdExceeded	Service Infrastructure	Cisco Personal Assistant fails to transfer the call after many attempts and has exceeded the threshold.	Critical	-	102087
102088	CPAVoicemailThresholdExceeded	Service Infrastructure	Attempts to log in to voicemail exceed the threshold value.	Critical	-	102088
102091	DBReplicationFailure	Service Infrastructure	There is a Unified CM database replication failure.	Critical	-	102091
102092	IDS Replication Failure	Service Infrastructure	A subscriber in a Unified CM cluster experienced a failure while replicating the data to the publisher database. This event needs to be manually cleared to delete it.	Critical	-	102092
102094	LocationBWOutOfResources	Service Infrastructure	A call through a Unified CM location failed due to lack of bandwidth in the cluster. Polling must be enabled for Voice Utilization settings to monitor this event.	Critical	-	102094
102096	CTILinkDown	Service Infrastructure	Unified CM performance counter CcmLinkActive indicates that the total number of active links from CTI Manager to all active Cisco Unified Communications Managers in the cluster is zero. This event indicates that CTI Manager has lost communication with all Unified CMs in the cluster.	Critical	-	102096
102101	SCSIControllerDown	Service Infrastructure	Indicates that the bridge between a hard disk drive's low-level interface, and a host computer, which needs to read blocks of data, is down.	Critical	-	102101
102104	LowAvailableSubscriberLicenses	Service Infrastructure	Number of available Unity licenses is lower than the threshold. Cisco Unity Subscriber licenses allow you to add basic voicemail subscribers to the system. Each subscriber uses one license.	Critical	-	102104
102105	UnityFailOverOrRestart	Service Infrastructure	One of the following has occurred: In standalone Cisco Unity configuration the Cisco Unity system has restarted. In Cisco Unity failover configuration failover between the primary and secondary Unity servers has occurred. UnityFailOverOrRestart is automatically cleared after 30 minutes. Clearing of this event does not indicate that failback has occurred. When failback does occur from secondary to primary, you will see the UnityFailOverOrRestart event on the primary Unity server.	Critical	-	102105
102106	UMRCommunicationError	Service Infrastructure	This event is based on WMI. It indicates that the Cisco Unity Message Repository (UMR) cannot communicate with the Partner Mail Server to deliver messages. Messages will be held in the temporary store until the mail server is available.	Critical	-	102106
102112	ExpertAdvisorSystemDown	Service Infrastructure	Any of the subsystems of Expert Advisor are down. Sub-systems are Contact Manager, Media Platform Adapter, Business rule engine, and so on.	Critical	-	102112
102113	MeetingPlaceMajorSwAlarm	Service Infrastructure	Major Alarms are reported by the MeetingPlace Enterprise application.	Critical	-	102113
102116	MeetingPlaceMinorSwAlarm	Service Infrastructure	Minor Alarms are reported by the MeetingPlace Enterprise application.	Warning	-	102116
102114	OutOfDiskSpace	Service Infrastructure	Unity is running out of disk space.	Critical	-	102114
102115	DevicePartiallyMonitored	Service Infrastructure	Occurs during discovery or rediscovery of the device due to incorrect HTTP or WMI credentials.	warning	-	102115
102117	HardDiskError	Service Infrastructure	Unity server hard disk has encountered error condition.	Critical	-	102117
102118	ExchangeLoginFailed	Service Infrastructure	One or more of Unity components failed to log on to the Exchange server.	Critical	-	102118
102121	LowSwapPartitionAvailableDiskSpace	Service Infrastructure	The percentage of available disk space of the swap partition is lower than the configured value. The swap partition is part of virtual memory. Therefore, low available swap partition disk space also means low virtual memory.	Critical	-	102121
102131	LogPartitionLowWaterMarkExceeded	Service Infrastructure	Free disk space is low. The percentage of used disk space in the log partition has exceeded the configured low water mark. There are no files to be purged under such a situation.	Major	-	102131
102132	LogPartitionHighWaterMarkExceeded	Service Infrastructure	The percentage of used disk space in the log partition has exceeded the configured high-water mark.	Major	-	102132
102134	ctpPeripheralCableError	Service Infrastructure	Cisco TelePresence System (CTS) peripheral has a cable error problem. cableError indicates that a peripheral which requires a HDMI cable connection is not connected. Some possible reasons for this error include: The projector rs232 serial cable is not plugged into the port 1 of the ACU. The camera cable is loose or unplugged.	Critical	-	102134
102135	ctpPeripheralPowerError	Service Infrastructure	The expected peripheral device has a power issue.	Critical	-	102135
102136	ctpPeripheralLinkError	Service Infrastructure	This error is generated because of one of the following reasons: A peripheral which requires an Ethernet connection is not connected. The expected peripheral device has a port level link issue. A possible cause may be that the TS_LEFT or TS_RIGHT codec cannot be reached using SSH.	Critical	-	102136
102137	ctpPeripheralConfigError	Service Infrastructure	The expected peripheral device has a communications management system configuration issue or is connected, but not configured.	Warning	-	102137
102138	ctpPeripheralDeviceError	Service Infrastructure	This error is generated because of one of the following reasons: The phone cannot be reached using the CURL command or the phone load is lower than 8.2.2. The camera cannot be reached using the telnet command or the camera clock is bad. The main display's serial number and ID cannot be obtained using belSil command. The projector bulb is blown or the bulb life has exceeded 2,000 hours.	Warning	-	102138
102139	ctpPeripheralInError	Service Infrastructure	Raised when a ctpPeripheralErrorNotification trap is sent indicating a CTS peripheral error due to one of the following reasons: The TelePresence device is not managed in Prime Collaboration. The CTS component is not discovered in Prime Collaboration.	Critical	-	102139
102140	ctpPeripheralSystemError	Service Infrastructure	Telepresence system error.	Critical	-	102140
102141	SoftwareAlarm	Service Infrastructure	Event indicates alarm generated from Windows Event Log trap processing.	Critical	-	102141
102142	DSPFailure	Service Infrastructure	Generated when the digital signaling processor (DSP) on the router experiences failure. Event attributes specify which DSP is affected as well as the operational state of the DSP (failed, shutdown, and so on). At any given hour, there is only one DSPFailure event on a DSP (even if DSP failed multiple times during that hour).	Critical	-	102142
104000	NodeToNodeTestFailed	Service Infrastructure	The configured IPSLA test has failed on the source device. The reason for failure is indicated based on the error code.	Warning	-	104000
104001	RoundTripResponseTime_ThresholdExceeded	Service Infrastructure	Round-trip response time fallen below the node-to-node test threshold.	Warning	-	104001
104002	RingBackResponseTime_ThresholdExceeded	Service Infrastructure	Ring-back response time exceeds the node-to-node test threshold.	Warning	-	104002
104003	RegistrationResponseTime_ThresholdExceeded	Service Infrastructure	The registration response time threshold configured as part of the gatekeeper registration test has been violated. The endpoints trying to register with the gatekeeper may experience a delay which results in some voice calls not being established properly.	Warning	-	104003
104004	AverageLatency_ThresholdExceeded	Service Infrastructure	There is a violation in the latency threshold for a node-to-node UDP Jitter for a VoIP test that the user has configured. This will result in poor voice quality.	Warning	-	104004
104005	PacketLossDS_ThresholdExceeded	Service Infrastructure	The configured value for the PacketLossDS threshold was violated. This results in poor voice quality. This may be a result of any node in the path being heavily loaded or crashed.	Warning	-	104005
104007	PacketLossSD_ThresholdExceeded	Service Infrastructure	The configured value for the PacketLossSD threshold was violated. This results in poor voice quality. This may be a result of any node in the path being heavily loaded or crashed.	Warning	-	104007
104006	JitterSD_ThresholdExceeded	Service Infrastructure	There is a violation in the JitterSD threshold. This results in poor voice quality.	Warning	-	104006
104009	Quality Dropped Below Threshold	Service Infrastructure	The voice quality expectation defined by the MOS score has not been met. This results in poor voice quality based on the delay, latency, packet loss, and jitter in the network.	Warning	-	104009
104010	IAJitterDS_ThresholdExceeded	Service Infrastructure	The voice quality expectation defined by the MOS score has not been met. This results in poor voice quality based on the delay, latency, packet loss, and jitter in the network.	Warning	-	104010
104011	RFactorDS_ThresholdExceeded	Service Infrastructure	The configured value for RFactorDS threshold was violated. This results in poor voice quality.	Warning	-	104011
104012	MosCQDS_ThresholdExceeded	Service Infrastructure	There is a violation in the configured MosCQDS threshold. This results in poor voice quality. This may be a result of any node in the path being heavily loaded or experiencing a failure.	Warning	-	104012
104013	MosLQDS_ThresholdExceeded	Service Infrastructure	There is a violation in the configured MosLQDS threshold. This results in poor voice quality. This may be a result of any node in the path being heavily loaded or experiencing a failure.	Warning	-	104013
104014	RTPPacketLossDS_ThresholdExceeded	Service Infrastructure	The configured value for the RTPPacketLossDS was violated. This results in poor voice quality.	Warning	-	104014
104100	HighAnalogPortUtilization	Service Infrastructure	Percentage utilization of an analog port has exceeded one of the following: Cisco Unified Communications Manager Analog Port Utilization > FXS Port Utilization Threshold > FXO Port Utilization Threshold MGCP Gateway Analog Port Utilization > FXS Port Utilization Threshold > FXO Port Utilization Threshold H323 Gateway Analog Port Utilization > FXS Port Utilization Threshold > FXO Port Utilization Threshold > EM Port Utilization Threshold You must enable polling for Voice Utilization settings to monitor this event.	Critical	-	104100
104101	HighDigitalPortUtilization	Service Infrastructure	Percentage utilization of a digital port has exceeded the threshold.	Critical	-	104101
104102	HighPortUtilization	Service Infrastructure	Percentage of port utilization exceeds a threshold. You must enable polling for Voice Utilization Settings to monitor this event.	Critical	-	104102
104103	HighResourceUtilization	Service Infrastructure	A hardware resource threshold has been exceeded.	Critical	-	104103
104108	PerformancePollingStopped	Service Infrastructure	Occurs when the GSU data collection for a device has an issue. The probable reason can be found in the event properties.	Critical	-	104108
105000	PhoneUnregThresholdExceeded	Service Infrastructure	Number of unregistered phones within a device pool of a cluster or a Unified Communications Manager Express has exceeded the threshold set. The count does not include soft phones when calculating the unregistered threshold. Phones unregistered due to Energywise Power Save Plus mode are not an issue, and are not accounted for when calculating the threshold for PhoneUnregThresholdExceeded Event at the device pool level.	Critical	-	105000
107002	SDL Link Out Of Service	Service Infrastructure	This event indicates that the local Unified CM has lost communication with the remote Unified CM.	Critical	-	107002
107007	Cisco DRF Failure	Service Infrastructure	The DRF backup or restore process has encountered errors. Trigger: Syslog.	Critical	-	107007
107008	CDR Maximum Disk Space Exceeded	Service Infrastructure	The CDR files disk usage exceeds the maximum allocation. Some undelivered files have been deleted.	Critical	-	107008
107009	Core Dump File Found	Service Infrastructure	A core dump file has been found in the system, which indicates a service crash.	Critical	-	107009
107010	CDR Agent Send File Failed	Service Infrastructure	The CDR Agent cannot send CDR files from a Unified Communications Manager node to the CDR Repository node within the Communications Manager cluster.	Critical	-	107010
107011	CDR File Delivery Failed	Service Infrastructure	The FTP delivery of CDR files outside the billing server has failed.	Warning	-	107011
107014	CDR High Water Mark Exceeded	Service Infrastructure	The high water mark for CDR files has been reached, and some successfully delivered CDR files have been deleted.	Warning	-	107014
107016	Number Of Registered Phones Dropped	Service Infrastructure	Number of registered phones in the cluster has dropped more than the configured percentage between consecutive polls.	Warning	-	107016
107017	Number Of Registered MediaDevices Increased	Service Infrastructure	A registered media device count has increased between two consecutive RTMT polls.	Warning	-	107017
107018	Number Of Registered MediaDevices Decreased	Service Infrastructure	A registered media device count has decreased between two consecutive RTMT polls.	Warning	-	107018
107021	D Channel Out of Service	Service Infrastructure	Indicates that the MGCP D Channel is out of service. This event is generated by monitoring the syslog messages received from Unified Communications Manager.	Critical	-	107021
107022	Hardware Failure	Service Infrastructure	Indicates that a hardware failure has occurred in the Unified CM. This event is generated by monitoring the syslog messages received from Unified CM. By default this event is not enabled.	Critical	-	107022
107023	Thread Counter Update Stopped	Service Infrastructure	Total number of processes and/or threads exceeded the maximum number of tasks. This situation could indicate that some process is leaking or has thread leaking. System Access must stop thread counter update to avoid CPU pegging, and only provide process counter information for the maximum number of processes.	Warning	-	107023
107024	ReplicationStopped	Service Infrastructure	Replication between redundant servers has stopped.	Critical	-	107024
107025	AutoFailoverFailed	Service Infrastructure	The automatic failover has failed due to one of the following reasons: Loss of network connectivity between servers. The secondary server is not ready or inactive.	Critical	-	107025
107026	NoConnectionToPeer	Service Infrastructure	Lost communication with the peer server in the cluster due to heartbeat not being received for at least 30 seconds.	Critical	-	107026
107027	LicenseExpired	Service Infrastructure	The license file has expired and the system will run in license violation mode for 30 days.	Critical	-	107027
107028	LicenseExpirationwarning	Service Infrastructure	A license tag in the license file has expired.	Warning	-	107028
107029	SIP Trunk Out Of Service	Service Infrastructure	All remote peers are out of service and unable to handle call for this SIP trunk.	Critical	-	107029
107030	SIP Trunk Partially In Service	Service Infrastructure	Some of the remote peers are not available to handle calls for this SIP trunk. This event provides a list of available remote peers and a list of unavailable remote peers along with the reason code received by the SIP trunk in response to an Options request sent to that remote peer. Each peer in the list is separated by a semi-colon. This event is based on the incoming SIPTrunkPartiallyISV syslog.	Warning	-	107030
107031	Subscriber License Violated	Service Infrastructure	An insufficient license violation has occurred for subscribers. For details, open the licensing screens on the Cisco Unity Connection administration web pages. You cannot add new subscribers until you resolve the violation. If you licensing violation has not been resolved, system operation will be suspended in the number of day(s) indicated.	Critical	-	107031
107032	AutoFailoverSucceeded	Service Infrastructure	The automatic failover was successful. The possible reasons for the failover include: Loss of network connectivity to the primary server. Critical service down on the primary server.	Warning	-	107032
107033	AutoFailbackSucceeded	Service Infrastructure	The automatic failback was successful. The automatic failback is only attempted if the failover was caused by the reboot of the primary server.	Informational	-	107033
107034	AutoFailbackFailed	Service Infrastructure	The automatic failback has failed. The possible reasons for the failure include: Loss of network connectivity between servers. The original primary server is not ready or inactive.	Warning	-	107034
108001	Service Quality Issue	Service Infrastructure	Prime Collaboration has received a MOS violation trap from Service Monitor. This indicates that MOS has dropped below a threshold that is set in Service Monitor.	Critical	-	108001
108003	ServiceQualityThresholdCrossed	Service Infrastructure	This event is a result of service quality aggregation. Service quality event aggregation is performed on service quality events coming from phones that belong to a device pool or CME. An active ServiceQualityThresholdCrossed event is generated when the impacted endpoints, (for example, phones experiencing service quality issues) reach the configured threshold for the device pool or CME. The event is cleared when the impacted endpoints go below the configured threshold for the device pool or CME.	Critical	-	108003
108004	Sensor Down	Service Infrastructure	A Cisco 1040 or NAM has stopped responding to keepalives from Service Monitor. This event appears on the Event Details page and can be generated only when you have a licensed copy of Service Monitor.	Critical	-	108004
109000	SRSTEntered	Service Infrastructure	An IP telephony router is functioning in Survivable Remote Site Telephony (SRST) mode, performing call management for phones in place of the central Unified CM. The event is generated when a WAN link is down, preventing IP phone TCP keepalive messages from reaching the Unified CM.	Critical	-	109000
109001	SRSTSuspected	Service Infrastructure	IP Phone Information Facility reports that all phones associated with the SRST router are unregistered, but the WAN link between phones and the central Unified CM is up.	Critical	-	109001
109002	PhoneReachabilityTestFailed	Service Infrastructure	Prime Collaboration cannot reach an IP phone. The IP phone has not responded to three or more successive pings from Prime Collaboration or the IP SLA device.	Critical	-	109002
109003	SyntheticTestThresholdExceeded	Service Infrastructure	Raised when a synthetic test exceeds some threshold value. The following are thresholds based on the type of synthetic tests: RegistrationTimeThreshold - Time limit for phone registration has exceeded. DialtoneTimeThreshold - Time limit for dial-tone test has exceeded. EndToEndCallSetupTimeThreshold - Time limit for setting up an end-to-end call has exceeded.	Warning	-	109003
109007	JitterDS_ThresholdExceeded	Service Infrastructure	There is a violation in the JitterDS threshold. This results in poor voice quality.	Warning	-	109007
102064	CUESecurityIssue	Service Infrastructure	A security violation has occurred in accessing the Unity Express administration page. This can be due to a login or PIN security alert.	Warning	-	102064
101016	MajorAlarm	Service Infrastructure	A critical event is generated from the processed traps.	Major	-	101016
107035	HighTrunkUtilization	Service Infrastructure	Trunk utilization is high, and has exceeded its configured threshold. This event is for T1/E1 CAS or PRI only.	Critical	-	107035
101017	MinorAlarm	Service Infrastructure	A trivial event is generated from processed traps.	Minor	-	101017
103024	MWIOnTimeExceeded	Service Infrastructure	This threshold is related to Message Wait Indicator (MWI) synthetic test and provides information on the VoiceMail lamp of the phone. MWIOnTime threshold is the difference between the timestamp when MWI (voicemail) message is left and timestamp when the MWI light goes ON. If the time taken is more than this threshold, then the MWIOnTime event is raised.	Warning	-	103024
103025	IBMDiskTrapEvent	Service Infrastructure	The IBM RAID Drive failure on the device or hard disk is removed from the slot.	Critical	-	103025
103026	StateNotNormal	Service Infrastructure	A fan, power supply, temperature sensor, or voltage sensor is not acting normally. When an OutofRange event is generated, you will also see a fan, power supply, or temperature event.	Critical	-	103026
103027	MOSCQEReachedMajorThreshold	Service Infrastructure	MOSCQEReachedMajorThreshold	Warning	-	103027
103028	SLAViolation	Service Infrastructure	SLAViolation	Warning	-	103028
103029	DynamicBlackList	Service Infrastructure	DynamicBlackList	Warning	-	103029
103030	ServiceCardOffline	Service Infrastructure	ServiceCardOffline	Critical	-	103030
103031	ExcessiveDAFaults	Service Infrastructure	ExcessiveDAFaults	Critical	-	103031
103032	H248ControllerDetached	Service Infrastructure	H248ControllerDetached	Critical	-	103032
103033	Critical Service Quality Issue	Service Infrastructure	H248ControllerDetached	Critical	-	103033
103034	AdjacencyDetached	Service Infrastructure	AdjacencyDetached	Critical	-	103034
103035	CPUCongestion	Service Infrastructure	CPUCongestion	Critical	-	103035
103036	MemoryCongestion	Service Infrastructure	MemoryCongestion	Critical	-	103036
103037	HighGroupRouteUtilization	Service Infrastructure	HighGroupRouteUtilization	Critical	-	103037
103038	ServiceCardStandby	Service Infrastructure	ServiceCardStandby	Critical	-	103038
103039	SourceAlert	Service Infrastructure	SourceAlert	Critical	-	103039
103040	MOSCQEReachedCriticalThreshold	Service Infrastructure	MOSCQEReachedCriticalThreshold	Critical	-	103040
103041	MOSCQEReachedMinorThreshold	Service Infrastructure	MOSCQEReachedMinorThreshold	Warning	-	103041
103042	ServiceStopped	Service Infrastructure	This event is raised when one of the Critical services (any of the services in the Detailed Device View) is stopped by the administrator. This event is applicable only for Cisco Unified Communications Manager, Cisco Unified Communications Manager Business edition, Cisco Unified Presence Server, and Cisco Unity Connection.	Warning	-	103042
103043	CPUPegging	Service Infrastructure	The percentage of CPU load is higher than the configured percentage.	Critical	-	103043
103052	MaliciousCallAlert	Service Infrastructure	MaliciousCallAlert	Critical	-	103052
103053	TextConferenceRoomsExceeded	Service Infrastructure	TextConferenceRoomsExceeded	Critical	-	103053
200001	ICTCallThrottlingStart cleared	Service Infrastructure	Unified CM starts handling calls for the indicated H.323 device.	Informational	100001	-
200002	Number Of Registered Gateways Increased cleared	Service Infrastructure	Number of registered gateways is back to normal between two consecutive RTMT polls.	Informational	100002	-
200003	Number Of Registered Gateways Decreased cleared	Service Infrastructure	Number of registered gateways is back to normal between two consecutive RTMT polls.	Informational	100003	-
200006	SystemVersionMismatched cleared	Service Infrastructure	Mismatch in the system version among all servers in the clusters is cleared.	Informational	-	100006
200007	LowAvailableDiskSpace cleared	Service Infrastructure	The percentage of available disk space is back to normal.	Informational	100007	-
200008	UnknownPublisher cleared	Service Infrastructure	The publisher in the cluster is unknown to Prime Collaboration is cleared.	Informational	100008	-
200009	RTMTDataMissing cleared	Service Infrastructure	This event is based on polling RTMT precanned counters and is cleared when Prime Collaboration is able to collect RTMT data for RTMT polling supported devices.	Informational	100009	-
200010	LowAvailableInboxLicenses cleared	Service Infrastructure	Number of available Unity inbox licenses is normal. Cisco Unity Subscriber Feature - Unity Inbox licenses allow you to enable subscribers for the add-on feature called Unity Inbox. Each subscriber enabled for this feature uses one of these licenses.	Informational	100010	-
200011	Media List Exhausted cleared	Service Infrastructure	Media resources defined in the media list are available.	Informational	100011	-
200012	Route List Exhausted cleared	Service Infrastructure	This indicates that channels defined in the route list are available.	Informational	100012	-
207006	Authentication Failed cleared	Service Infrastructure	Occurs when authentication failure is cleared.	Informational	107006	-
201001	Duplicate IP Address cleared	Service Infrastructure	Same IP address is configured on multiple managed systems is cleared.	Informational	101001	-
201003	ExcessiveFragmentation cleared	Service Infrastructure	System memory is normally fragmented.	Informational	101003	-
201004	Flapping cleared	Service Infrastructure	Port or interface, repeatedly alternating between up and down states over a short period of time is cleared.	Informational	101004	-
201005	HighBackplaneUtilization cleared	Service Infrastructure	Utilization of the backplane bandwidth is normal.	Informational	101005	-
201006	HighBroadcastRate cleared	Service Infrastructure	Broadcast rate is normal.	Informational	101006	-
201007	HighBufferMissRate cleared	Service Infrastructure	Rate of buffer misses is normal.	Informational	101007	-
201008	HighBufferUtilization cleared	Service Infrastructure	Number of buffers used is normal.	Informational	101008	-
201009	HighCollisionRate cleared	Service Infrastructure	Rate of collisions is normal.	Informational	101009	-
201010	HighDiscardRate cleared	Service Infrastructure	A HighDiscardRate event occurs when: The input packet queued rate is greater than the minimum packet rate, and the input packet discard percentage is greater than the discard threshold. The input packet queued rate is the rate of packets received without error. The input packet discard percentage is calculated by dividing the rate of input packets discarded by the rate of packets received. The output packet queued rate is greater than the minimum packet rate, and the output packet discard percentage is greater than the discard threshold. The output packet queued rate is the rate of packets sent without error. The output packet discard percentage is calculated by dividing the rate of output packets discarded by the rate of packets sent.	Informational	101010	-
201011	HighErrorRate cleared	Service Infrastructure	A HighErrorRate event is cleared.	Informational	101011	-
201013	HighUtilization cleared	Service Infrastructure	Current utilization does not exceed the utilization threshold configured for this network adapter or processor.	Informational	101013	-
201014	InformAlarm cleared	Service Infrastructure	A critical event generated from processed traps is cleared.	Informational	101014	-
201015	InsufficientFreeMemory cleared	Service Infrastructure	System is running out of memory resources or there has been a failure to allocate a buffer due to lack of memory is cleared.	Informational	101015	-
201018	OperationallyDown cleared	Service Infrastructure	Interface card or network adapter operational state is normal.	Informational	101018	-
201019	OutofRange cleared	Service Infrastructure	Device temperature or voltage is within the normal operating range.	Informational	101019	-
201020	RepeatedRestarts cleared	Service Infrastructure	System repeatedly restarts over a short period of time is stopped.	Informational	101020	-
201022	Unresponsive cleared	Service Infrastructure	Device start responds to ICMP or SNMP requests.	Informational	101022	-
202007	ServiceDown cleared	Service Infrastructure	One of the stopped critical services (any of the services in the Detailed Device View) start running.	Informational	102007	-
202009	HTTPInaccessible cleared	Service Infrastructure	HTTP service can be used to communicate to all Unified CMs in the cluster.	Informational	102009	-
202011	SyntheticTestFailed cleared	Service Infrastructure	Synthetic tests stop failing.	Informational	102011	-
202013	DPAPortCallManagerLinkDown cleared	Service Infrastructure	Indicates that the physical port connection to the Unified CM is up.	Informational	102013	-
202014	DPAPortTelephonyLinkDown cleared	Service Infrastructure	Indicates that the physical ports connected to Octel voicemail systems or digital PBX systems are up.	Informational	102014	-
202015	FanDegraded cleared	Service Infrastructure	This event indicates that an optional fan is operating correctly.	Informational	102015	-
202016	FanDown cleared	Service Infrastructure	Indicates that a required fan is operating correctly.	Informational	102016	-
202020	InsufficientFreeHardDisk cleared	Service Infrastructure	Free Hard Disk Memory available is sufficient.	Informational	102020	-
202021	LowInactivePartitionAvailableDiskSpace cleared	Service Infrastructure	The percentage of available disk space of the inactive partition is within the configured value.	Informational	102021	-
202024	LowActivePartitionAvailableDiskSpace cleared	Service Infrastructure	The percentage of available disk space of the active partition is within the configured value.	Informational	102024	-
202022	InsufficientFreeVirtualMemory cleared	Service Infrastructure	The system that was running out of virtual memory resources is cleared.	Informational	102022	-
202023	LowAvailableVirtualMemory cleared	Service Infrastructure	The percentage of available virtual memory is within the configured value.	Informational	102023	-
202026	PowerSupplyDegraded cleared	Service Infrastructure	Power supply state is normal.	Informational	102026	-
202027	PowerSupplyDown cleared	Service Infrastructure	Power supply state is up.	Informational	102027	-
202029	TemperatureHigh cleared	Service Infrastructure	Current temperature of temperature sensor is within the Relative Temperature threshold.	Informational	102029	-
202030	TemperatureSensorDegraded cleared	Service Infrastructure	The server temperature is within the normal operating range.	Informational	102030	-
202031	TemperatureSensorDown cleared	Service Infrastructure	Indicates that the server temperature is within the normal operating range.	Informational	102031	-
202036	EndPointLostContact cleared	Service Infrastructure	This event is raised on a cluster. The event indicates that an endpoint that got unregistered with a cluster is cleared.	Informational	102036	-
202037	VoicePortOperationallyDown cleared	Service Infrastructure	Voice port's operational state is back to normal.	Informational	102037	-
202038	CCMEDown cleared	Service Infrastructure cleared	Indicates that the telephony configuration is enabled on the Cisco Communications Manager Express.	Informational	102038	-
202039	ComponentDown cleared	Service Infrastructure	A component within Cisco Unified Contact Center what used to be referred to as IPCC is up. There are different Contact Center components: Router, Logger, CG, and Distributor.	Informational	102039	-
202040	NicDown cleared	Service Infrastructure	A Network Interface Controller on a Cisco Unified Contact Center system is up.	Informational	102040	-
202041	PimDown cleared	Service Infrastructure	Cisco Unified Contact Center Peripheral Interface Manager (PIM) module acts as a gateway to a peripheral device (Communications Manager/IVR/CTI Agents). This event indicates that the PIM is up on the Cisco Unified Contact Center device and connectivity to these peripheral devices is fine.	Informational	102041	-
202047	TotalTimeUsedThresholdExceeded cleared	Service Infrastructure	Indicates that the Cisco Unity Express has reached the maximum allocated voicemail capacity and is back to normal.	Informational	102047	-
202048	Code Red cleared	Service Infrastructure	Indicates that the Unified CM has come out from a Code Red state.	Informational	102048	-
202049	Code Yellow cleared	Service Infrastructure	This event is generated when the Unified CM has come out from a Code Yellow state.	Informational	102049	-
202060	DataPhysicalDiskDown cleared	Service Infrastructure	Hard drive failure event detected on Compaq boxes is cleared.	Informational	102060	-
202061	SCSIDriveDown cleared	Service Infrastructure	Compaq SCSI hard disk drive is up.	Informational	102061	-
202062	IdeAtaDiskDown cleared	Service Infrastructure	The Compaq IDE/ATA hard disk drive is up.	Informational	102062	-
202063	CUEApplicationStatusChange cleared	Service Infrastructure	An application on Cisco Unity Express has come online or gone offline.	Informational	102063	-
202065	CUEStorageIssue cleared	Service Infrastructure	Cisco Unity Express's degradation issues with the Flash storage is cleared.	Informational	102065	-
202066	CUECallAgentConnectionLost cleared	Service Infrastructure	Connection to the Unified CM is back to normal.	Informational	102066	-
202067	CUEResourceExhausted cleared	Service Infrastructure	Notification indicates that the Unity Express has run out of a certain type of resource and back to normal.	Informational	102067	-
202068	CUEBackupFailed cleared	Service Infrastructure	Cisco Unity Express voicemail backup had failed and is back to normal.	Informational	102068	-
202069	CUENTPIssue cleared	Service Infrastructure	Cisco Unity Express clock is managed entirely by NTP. If NTP has an issue, many Unity Express features, such as voicemail envelope information, and trace logging are affected. NTP issue is cleared.	Informational	102069	-
202070	IPCCDualStateNotification cleared	Service Infrastructure	The Unified Contact Center has sent a notification with a value of cccaEventState in the trap details.	Informational	102070	-
202070	IPCCSingleStateNotification cleared	Service Infrastructure	The Unified Contact Center has sent a notification with a value of singleStateRaise for ccaEventState in the trap details.	Informational	102070	-
202071	SRSTRouterFailure cleared	Service Infrastructure	SRST router failure is cleared.	Informational	102071	-
202072	CCMEStatusChange cleared	Service Infrastructure	Cisco UCM Express enabled state has changed.	Informational	102072	-
202073	CCMEMaximumConferencesExceeded cleared	Service Infrastructure	The maximum number of simultaneous three-party conferences supported was exceeded on UCM Express and is back to normal.	Informational	102073	-
202074	CCMELivefeedMOHFailed cleared	Service Infrastructure	Music on hold (MOH) live feed failed is cleared on UCM Express.	Informational	102074	-
202075	CCMEEphoneUnregistrationsExceeded cleared	Service Infrastructure	Number of ephones unregistered to UCM Express was back to normal.	Informational	102075	-
202076	CCMEEphoneDeceased cleared	Service Infrastructure	The state of an ephone registered to UCM Express changed to normal.	Informational	102076	-
202077	CCMEEphoneRegistrationFailed cleared	Service Infrastructure	An ephone attempt failure to register with Cisco UCM Express is cleared.	Informational	102077	-
202078	CCMEEphoneLoginFailed cleared	Service Infrastructure	Login through the web or TAPI to the UCM Express failure is cleared.	Informational	102078	-
202079	CCMENightServiceChange cleared	Service Infrastructure	Night service status change UCM Express.	Informational	102079	-
202080	CCMEKeyEphoneRegistrationChange cleared	Service Infrastructure	Registration status has changed for a key IP ephone with respect to UCM Express.	Informational	102080	-
202081	DeviceRestarted cleared	Service Infrastructure	Indicates the current SysUpTime value is less than the previously polled value. There is no corresponding clear event for this event.	Informational	102081	-
202085	CPUUtilizationExceeded cleared	Service Infrastructure	CPU utilization of individual voice services (Unity/CPA) or the whole system had exceeded the threshold value and is back to normal.	Informational	102070	-
202086	CPALoginFailureThresholdExceeded cleared	Service Infrastructure	The attempts to log in to the web interface of the Cisco Personal Assistant (CPA) had exceeded the threshold value and is back to normal.	Informational	102086	-
202087	CPATransferFailedThresholdExceeded cleared	Service Infrastructure	Cisco Personal Assistant can transfer the call within the threshold number of attempts.	Informational	102087	-
202088	CPAVoicemailThresholdExceeded cleared	Service Infrastructure	Attempts to log in to voicemail had exceeded the threshold value and is back to normal.	Informational	102088	-
202091	DBReplicationFailure cleared	Service Infrastructure	The Unified CM database replication failure is cleared.	Informational	102091	-
202092	IDS Replication Failure cleared	Service Infrastructure	A subscriber in a the Unified CM cluster experienced a failure while replicating the data to the publisher database, but is cleared now.	Informational	102092	-
202094	LocationBWOutOfResources cleared	Service Infrastructure	A call through the Unified CM location had failed due to lack of bandwidth in the cluster but is cleared now.	Informational	102094	-
202096	CTILinkDown cleared	Service Infrastructure	The Unified CM performance counter CcmLinkActive indicates that the total number of active links from CTI Manager to all active the Unified CMs in the cluster is greater than zero.	Informational	102096	-
202101	SCSIControllerDown cleared	Service Infrastructure	Indicates that the bridge between a hard disk drive's low-level interface and a host computer, which needed to read blocks of data, is up.	Informational	102101	-
202104	LowAvailableSubscriberLicenses cleared	Service Infrastructure	Number of available Unity licenses is within the threshold.	Informational	102104	-
202105	UnityFailOverOrRestart cleared	Service Infrastructure	One of the following has occurred: In standalone Cisco Unity configuration, the Cisco Unity system has restarted. In Cisco Unity failover configuration failover between the primary and secondary Unity servers has occurred. UnityFailOverOrRestart is automatically cleared after 30 minutes. Clearing of this event does not indicate that failback has occurred. When failback does occur from secondary to primary, you will see the UnityFailOverOrRestart event on the primary Unity server.	Informational	102105	-
202106	UMRCommunicationError cleared	Service Infrastructure	This event is based on WMI. It indicates that the Cisco Unity Message Repository (UMR) can communicate with the Partner Mail Server to deliver messages.	Informational	102106	-
202112	ExpertAdvisorSystemDown cleared	Service Infrastructure	Any of the subsystems of Expert Advisor are up and back to normal.	Informational	102112	-
202113	MeetingPlaceMajorSwAlarm cleared	Service Infrastructure	Major Alarms reported by the MeetingPlace Enterprise application are cleared.	Informational	102113	-
202116	MeetingPlaceMinorSwAlarm cleared	Service Infrastructure	Minor Alarms reported by the MeetingPlace Enterprise application are cleared.	Informational	102116	-
202114	OutOfDiskSpace cleared	Service Infrastructure	Unity which was running out of disk space is back to normal.	Informational	102114	-
202115	DevicePartiallyMonitored cleared	Service Infrastructure	Occurs during discovery or rediscovery of the device due to incorrect HTTP or WMI credentials.	Informational	102115	-
202117	HardDiskError cleared	Service Infrastructure	Unity server hard disk, that had encountered an error condition, is clear now.	Informational	102117	-
202118	ExchangeLoginFailed cleared	Service Infrastructure	One or more of Unity components are able to log on to the Exchange server.	Informational	102118	-
202121	LowSwapPartitionAvailableDiskSpace cleared	Service Infrastructure	The percentage of available disk space of the swap partition is within the configured value.	Informational	102121	-
202131	LogPartitionLowWaterMarkExceeded cleared	Service Infrastructure	Free disk space is normal. The percentage of used disk space in the log partition has come to normal with the configured low water mark.	Informational	102131	-
202132	LogPartitionHighWaterMarkExceeded cleared	Service Infrastructure	The percentage of used disk space in the log partition has came to normal with the configured high-water mark.	Informational	102132	-
202134	ctpPeripheralCableError cleared	Service Infrastructure	Cisco Telepresence System (CTS) peripheral has a cable error problem resolved.	Informational	102134	-
202135	ctpPeripheralPowerError cleared	Service Infrastructure	The expected peripheral device, that had a power issue, is now cleared.	Informational	102135	-
202136	ctpPeripheralLinkError cleared	Service Infrastructure	A peripheral link error is cleared.	Informational	102136	-
202137	ctpPeripheralConfigError cleared	Service Infrastructure	The expected peripheral device has a communications management system configuration issue or is connected and configured.	Informational	102137	-
202138	ctpPeripheralDeviceError cleared	Service Infrastructure	A peripheral device error is cleared.	Informational	102138	-
202139	ctpPeripheralInError cleared	Service Infrastructure	Raised when a ctpPeripheralErrorNotification trap is cleared.	Informational	102139	-
202140	ctpPeripheralSystemError cleared	Service Infrastructure	Telepresence system error is cleared.	Informational	102140	-
202141	SoftwareAlarm cleared	Service Infrastructure	The event indicates that the clear alarm is generated from the Windows Event Log trap processing.	Informational	102141	-
202142	DSPFailure cleared	Service Infrastructure	Generated when the Digital Signaling Processor (DSP) on the router experiences failure is cleared.	Informational	102142	-
204000	NodeToNodeTestFailed cleared	Service Infrastructure	The configured IPSLA test failure is cleared on the source device.	Informational	104000	-
204001	RoundTripResponseTime_ThresholdExceeded cleared	Service Infrastructure	The round-trip response time that had fallen below the node-to-node test threshold, is normal now.	Informational	104001	-
204002	RingBackResponseTime_ThresholdExceeded cleared	Service Infrastructure	The ring-back response time that had exceeded the node-to-node test threshold, is normal now.	Informational	104002	-
204003	RegistrationResponseTime_ThresholdExceeded cleared	Service Infrastructure	The registration response time threshold configured as part of the gatekeeper registration test that had been violated, is normal now.	Informational	104003	-
204004	AverageLatency_ThresholdExceeded cleared	Service Infrastructure	A violation in the latency threshold for a node-to-node UDP Jitter for a VoIP test configured by the user is cleared.	Informational	104004	-
204005	PacketLossDS_ThresholdExceeded cleared	Service Infrastructure	The configured value for the PacketLossDS threshold was violated and cleared.	Informational	104005	-
204007	PacketLossSD_ThresholdExceeded cleared	Service Infrastructure	The configured value for the PacketLossSD threshold was violated and cleared.	Informational	-	104007
204006	JitterSD_ThresholdExceeded cleared	Service Infrastructure	The violation in the JitterSD threshold is cleared.	Informational	104006	-
204009	Quality Dropped Below Threshold cleared	Service Infrastructure	The voice quality expectation defined by the MOS score is met.	Informational	104009	-
204010	IAJitterDS_ThresholdExceeded cleared	Service Infrastructure	The voice quality expectation defined by the MOS score is met.	Informational	104010	-
204011	RFactorDS_ThresholdExceeded cleared	Service Infrastructure	The configured value for RFactorDS threshold that was violated is cleared.	Informational	104011	-
204012	MosCQDS_ThresholdExceeded cleared	Service Infrastructure	A violation in the configured MosCQDS threshold is cleared.	Informational	104012	-
204013	MosLQDS_ThresholdExceeded cleared	Service Infrastructure cleared	A violation in the configured MosLQDS threshold is cleared.	Informational	104013	-
204014	RTPPacketLossDS_ThresholdExceeded cleared	Service Infrastructure	The configured value for the RTPPacketLossDS that was violated is cleared.	Informational	104014	-
204100	HighAnalogPortUtilization cleared	Service Infrastructure	The percentage utilization of an analog port is normal now.	Informational	104100	-
204101	HighDigitalPortUtilization cleared	Service Infrastructure	The percentage utilization of a digital port is normal now.	Informational	104101	-
204102	HighPortUtilization cleared	Service Infrastructure	The percentage of port utilization is normal.	Informational	104102	-
204103	HighResourceUtilization cleared	Service Infrastructure	A hardware resource threshold that was exceeded is cleared.	Informational	104103	-
204108	PerformancePollingStopped cleared	Service Infrastructure	Occurs when the GSU data collection for a device has an issue. The probable reason can be found in the event details.	Informational	104108	-
205000	PhoneUnregThresholdExceeded cleared	Service Infrastructure	The number of unregistered phones within a device pool of a cluster or a Unified Communications Manager Express that had exceeded the threshold set is cleared.	Informational	105000	-
207002	SDL Link Out Of Service cleared	Service Infrastructure	This event indicates that the local Unified CM has got communication with the remote Unified CM.	Informational	107002	-
207007	Cisco DRF Failure cleared	Service Infrastructure	The DRF backup or restore process that had encountered errors is now cleared.	Informational	107007	-
207008	CDR Maximum Disk Space Exceeded cleared	Service Infrastructure	The CDR files disk usage that exceeded the maximum allocation is now cleared.	Informational	107008	-
207009	Core Dump File Found cleared	Service Infrastructure	A core dump file has been found in the system, which indicates a service crash.	Informational	107009	-
207010	CDR Agent Send File Failed cleared	Service Infrastructure	This event indicates that the CDR Agent could not send CDR files from a Unified CM node to the CDR Repository node within the Unified CM cluster, but is cleared now.	Informational	107010	-
207011	CDR File Delivery Failed cleared	Service Infrastructure	The FTP delivery failure of CDR files to the outside billing server is cleared.	Informational	107011	-
207014	CDR High Water Mark Exceeded cleared	Service Infrastructure	The high water mark for CDR files had been reached and has come back to normal.	Informational	107014	-
207016	Number Of Registered Phones Dropped cleared	Service Infrastructure	The number of registered phones in the cluster had dropped more than the configured percentage between consecutive polls and have come back to normal now.	Informational	107016	-
207017	Number Of Registered MediaDevices Increased cleared	Service Infrastructure	A registered media device count increases between two consecutive RTMT polls.	Informational	107017	-
207018	Number Of Registered MediaDevices Decreased cleared	Service Infrastructure	A registered media device count decreases between two consecutive RTMT polls.	Informational	107018	-
207021	D Channel Out of Service cleared	Service Infrastructure	Indicates that the MGCP D Channel is in service.	Informational	107021	-
207022	Hardware Failure cleared	Service Infrastructure	Indicates that a hardware failure had occurred in the Unified CM and is cleared now.	Informational	107022	-
207023	Thread Counter Update Stopped cleared	Service Infrastructure	Total number of processes and/or threads had exceeded the maximum number of tasks but is normal now.	Informational	107023	-
207024	ReplicationStopped cleared	Service Infrastructure	Replication between redundant servers has started.	Informational	107024	-
207025	AutoFailoverFailed cleared	Service Infrastructure	The automatic failover had failed but is now cleared.	Informational	107025	-
207026	NoConnectionToPeer cleared	Service Infrastructure	Got the communication back with the peer server in the cluster.	Informational	107026	-
207027	LicenseExpired cleared	Service Infrastructure	The event that the license file has expired and the system will run in license violation mode for 30 days is now cleared.	Informational	107027	-
207028	LicenseExpirationwarning cleared	Service Infrastructure	A license tag in the license file that had expired is cleared.	Informational	107028	-
207029	SIP Trunk Out Of Service cleared	Service Infrastructure	The remote peers are in service and are able to handle the call for this SIP trunk.	Informational	107029	-
207030	SIP Trunk Partially In Service cleared	Service Infrastructure	The event that some of the remote peers were not available to handle calls for this SIP trunk is cleared.	Informational	107030	-
207031	Subscriber License Violated cleared	Service Infrastructure	The event that an insufficient license violation had occurred for subscribers is cleared.	Informational	107031	-
207032	AutoFailoverSucceeded cleared	Service Infrastructure	The automatic failover was successful. The possible reasons for the failover include: Loss of network connectivity to the primary server. Critical service down on the primary server.	Informational	107032	-
207033	AutoFailbackSucceeded cleared	Service Infrastructure	The automatic failback was successful. The automatic failback is only attempted if the failover was caused by the reboot of the primary server.	Informational	107033	-
207034	AutoFailbackFailed cleared	Service Infrastructure	The automatic failback has failed. The possible reasons for the failure include: Loss of network connectivity between servers. The original primary server is not ready or inactive.	Informational	107034	-
208001	Service Quality Issue cleared	Service Infrastructure	Prime Collaboration has received a MOS violation cleared trap from Service Monitor.	Informational	108001	-
208003	ServiceQualityThresholdCrossed cleared	Service Infrastructure	ServiceQualityThresholdCrossed event is cleared.	Informational	108003	-
208004	Sensor Down cleared	Service Infrastructure	A Cisco 1040 or NAM has started responding to keepalives from Service Monitor.	Informational	108004	-
209000	SRSTEntered cleared	Service Infrastructure	An IP telephony router has stopped functioning in Survivable Remote Site Telephony (SRST) mode.	Informational	109000	-
209001	SRSTSuspected cleared	Service Infrastructure	The event that the IP Phone Information Facility reports that all phones associated with the SRST router are unregistered, but the WAN link between phones and the central Cisco Unified Communications Manager is up, is cleared now.	Informational	109001	-
209002	PhoneReachabilityTestFailed cleared	Service Infrastructure	Prime Collaboration can reach an IP phone.	Informational	109002	-
209003	SyntheticTestThresholdExceeded cleared	Service Infrastructure	Raised when a synthetic test exceeds some threshold value but is cleared now.	Informational	109003	-
209007	JitterDS_ThresholdExceeded cleared	Service Infrastructure	There was a violation in the JitterDS threshold but is cleared now.	Informational	109007	-
202064	CUESecurityIssue cleared	Service Infrastructure	A security violation cleared in accessing the Unity Express administration page.	Informational	102064	-
201016	MajorAlarm cleared	Service Infrastructure	Critical event is cleared from processed traps.	Informational	101016	-
207035	HighTrunkUtilization cleared	Service Infrastructure	Trunk utilization is normal with the configured threshold. This event is for T1/E1 CAS or PRI only.	Informational	107035	-
201017	MinorAlarm cleared	Service Infrastructure	Trivial event is cleared from processed traps.	Informational	101017	-
203024	MWIOnTimeExceeded cleared	Service Infrastructure	This threshold is related to Message Wait Indicator (MWI) synthetic test and provides information on the VoiceMail lamp of the phone. MWIOnTime threshold is the difference between the timestamp when MWI (voicemail) message is left and timestamp when the MWI light goes ON. If the time taken is normal with this threshold, then the MWIOnTime event is cleared.	Informational	103024	-
203025	IBMDiskTrapEvent cleared	Service Infrastructure	The IBM RAID Drive failure on the device is cleared.	Informational	103025	-
203026	StateNotNormal cleared	Service Infrastructure	A fan, power supply, temperature sensor, or voltage sensor is back to normal.	Informational	103026	-
203027	MOSCQEReachedMajorThreshold cleared	Service Infrastructure	MOSCQEReachedMajorThreshold cleared	Informational	103027	-
203028	SLAViolation cleared	Service Infrastructure	SLAViolation cleared	Informational	103028	-
203029	DynamicBlackList cleared	Service Infrastructure	DynamicBlackList cleared	Informational	103029	-
203030	ServiceCardOffline cleared	Service Infrastructure	ServiceCardOffline cleared	Informational	103030	-
203031	ExcessiveDAFaults cleared	Service Infrastructure	ExcessiveDAFaults cleared	Informational	103031	-
203032	H248ControllerDetached cleared	Service Infrastructure	H248ControllerDetached cleared	Informational	103032	-
203033	Critical Service Quality Issue cleared	Service Infrastructure	H248ControllerDetached cleared	Informational	103033	-
203034	AdjacencyDetached cleared	Service Infrastructure	AdjacencyDetached cleared	Informational	103034	-
203035	CPUCongestion cleared	Service Infrastructure	CPUCongestion cleared	Informational	103035	-
203036	MemoryCongestion cleared	Service Infrastructure	MemoryCongestion cleared	Informational	103036	-
203037	HighGroupRouteUtilization cleared	Service Infrastructure	HighGroupRouteUtilization cleared	Informational	103037	-
203038	ServiceCardStandby cleared	Service Infrastructure	ServiceCardStandby cleared	Informational	103038	-
203039	SourceAlert cleared	Service Infrastructure	SourceAlert cleared	Informational	103039	-
203040	MOSCQEReachedCriticalThreshold cleared	Service Infrastructure	MOSCQEReachedCriticalThreshold cleared	Informational	103040	-
203041	MOSCQEReachedMinorThreshold cleared	Service Infrastructure	MOSCQEReachedMinorThreshold cleared	Informational	103041	-
203043	CPUPegging cleared	Service Infrastructure	The percentage of CPU load is lower than the configured percentage.	Informational	103043	-
203044	EvtLicCucExpiredError1 cleared	Service Infrastructure	EvtLicCucExpiredError1 cleared	Informational	103044	-
203045	EvtLicCucDemoModeToExpiredModeError cleared	Service Infrastructure	EvtLicCucDemoModeToExpiredModeError cleared	Informational	103045	-
203046	EvtLicCucComplianceModeToExpiredModeError cleared	Service Infrastructure	EvtLicCucComplianceModeToExpiredModeError cleared	Informational	103046	-
203047	EvtLicCucViolationModeToExpiredModeError cleared	Service Infrastructure	EvtLicCucViolationModeToExpiredModeError cleared	Informational	103047	-
203048	CiscoSystemSecurityMismatch cleared	Service Infrastructure	CiscoSystemSecurityMismatch cleared	Informational	103048	-
203049	CiscoNoProvisionTimeout cleared	Service Infrastructure	CiscoNoProvisionTimeout cleared	Informational	103049	-
203050	CiscoElmNotConnected cleared	Service Infrastructure	CiscoElmNotConnected cleared	Informational	103050	-
203051	CiscoSystemInOverage cleared	Service Infrastructure	CiscoSystemInOverage cleared	Informational	103051	-
203052	MaliciousCallAlert cleared	Service Infrastructure	MaliciousCallAlert cleared	Informational	103052	-
203053	TextConferenceRoomsExceeded cleared	Service Infrastructure	TextConferenceRoomsExceeded cleared	Informational	103053	-

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Revision as of 13:35, 15 October 2012 (view source) Surrasto (Talk \| contribs) m ← Older edit		Latest revision as of 04:24, 7 November 2012 (view source) Surrasto (Talk \| contribs) m
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-	[[Category:~~Collaboration_and_Unified_Communications_Management~~]]	+	[[Category:Cisco Prime Collaboration 9_0]]

Supported Events for Prime Collaboration

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Latest revision as of 04:24, 7 November 2012

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