Support Tools Troubleshooting: The Support Tools Server fails to connect to the Node Agent
Revision as of 07:04, 11 December 2009 by Cchetty
The Support Tools Server fails to connect to the Node Agent
|Problem Summary||When trying to connect to Node Agents, the following message displays: “Attempt to sendcommand to system: 'ARIPG1A' failed. The specified host could not be contacted by the servicetool. System reported: The requested name is valid, but no data of the requested type was found.”|
The workaround for the non-support of IPsec on Windows XP is to do either of thefollowing:Install the Support tools on a Windows Server 2003 server. Disable IPSec on the Support Tools node agents.
|Associated CDETS #||None.|