Support Tools Troubleshooting: Support Tools Installs Disabled
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== Support Tools Installs Disabled == | == Support Tools Installs Disabled == | ||
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</td></tr><tr><td> '''Recommended Action''' </td><td>Manually start the Cisco Support Tools service and, if desired, set its startup type to Automatic. | </td></tr><tr><td> '''Recommended Action''' </td><td>Manually start the Cisco Support Tools service and, if desired, set its startup type to Automatic. | ||
| - | </td></tr><tr><td> '''Release''' </td><td>Release 7.5(1)</td></tr><tr><td> '''Associated CDETS #''' </td><td> None. </td></tr></table> | + | </td></tr><tr><td> '''Release''' </td><td>Release 7.5(1) and 8.0</td></tr><tr><td> '''Associated CDETS #''' </td><td> None. </td></tr></table> |
[[Category:Unified ICM/CCE & Hosted, Release 7.5]] | [[Category:Unified ICM/CCE & Hosted, Release 7.5]] | ||
| + | [[Category:Unified CCE, Release 8.0]] | ||
Latest revision as of 23:53, 12 March 2010
Support Tools Installs Disabled
| Problem Summary | Support Tools installs but the Support Tools service is disabled. |
| Error Message | None. |
| Possible Cause | This can occur following a re-install of the product, or during bundled installs of the Node ifan IPSec shared key is not specified. |
| Recommended Action | Manually start the Cisco Support Tools service and, if desired, set its startup type to Automatic. |
| Release | Release 7.5(1) and 8.0 |
| Associated CDETS # | None. |
