Support Tools Troubleshooting: Error Processing Request

From DocWiki

(Difference between revisions)
Jump to: navigation, search
m (1 revision)
 
(3 intermediate revisions not shown)
Line 11: Line 11:
* Some utilities are only available for use on specific Unified ICM components. Consult theonline Help for that utility to determine if its use is limited to specific components.
* Some utilities are only available for use on specific Unified ICM components. Consult theonline Help for that utility to determine if its use is limited to specific components.
* Confirm with your administrator that the Support Tools Appserver service is started on theSupport Tools Server machine.
* Confirm with your administrator that the Support Tools Appserver service is started on theSupport Tools Server machine.
-
</td></tr><tr><td> '''Release''' </td><td>Release 7.5(1)</td></tr><tr><td> '''Associated CDETS&nbsp;#''' </td><td> None. </td></tr></table>
+
 
 +
</td></tr><tr><td> '''Release''' </td><td>Release 7.5(1) and 8.0</td></tr><tr><td> '''Associated CDETS&nbsp;#''' </td><td> None. </td></tr></table>
[[Category:Unified ICM/CCE & Hosted, Release 7.5]]
[[Category:Unified ICM/CCE & Hosted, Release 7.5]]
 +
[[Category:Unified CCE, Release 8.0]]

Latest revision as of 23:53, 12 March 2010

Error Processing Request

Problem Summary Error Processing Request message returned when attempting to run a utility.
Error Message Error Processing Request.
Possible Cause Possible Causes:
  • That utility is not installed on the current system
  • Appserver service not stated on the Support Tools Server
Recommended Action Possible Workarounds:
  • Some utilities are only available for use on specific Unified ICM components. Consult theonline Help for that utility to determine if its use is limited to specific components.
  • Confirm with your administrator that the Support Tools Appserver service is started on theSupport Tools Server machine.
Release Release 7.5(1) and 8.0
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

Personal tools