Supervisor: Intercept button is not enabled
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== Intercept button is not enabled == | == Intercept button is not enabled == | ||
Latest revision as of 17:54, 18 December 2009
Intercept button is not enabled
| Problem Summary | Intercept button is not enabled. |
|---|---|
| Error Message | None. |
| Possible Cause | A supervisor can only intercept a call to which he/she has barged-in. In CTI OS Releases 4.7 and later, a supervisor can also intercept a conference call. |
| Recommended Action | See Supervisor: Barge In button is not enabled for additional information. |
| Release | Release 7.5(x) |
| Associated CDETS # | None. |
